Requested logs from removal instructions of virus/spyware/malware

[hjhatcher]

Hello, how are you? Thanks so much for your specific instructions on removal of Viruses/Spyware/Malware. I have followed them all as written and attached the three logs that are requested.

Also it was requested to post the results of the AVG Antirootkit (I have Windows Vista) -- when I ran that program it found nothing and therefore there were no results.

I stopped having the flashing yellow triangle and symptoms on Internet Explorer after I ran the SmitFraudFix program.

However, now I do get an error message when I click Internet Explorer icon on the destop (but I don't get that same message if I click it on the taskbar).

Lastly, when trying to turn my Windows Security Center service back on, the computer gives me a message saying the service cannot be turned back on.

Please advise on further action.

Thanks and have a great day!

 

[hjhatcher]

I just wanted to add that my Internet Explorer symptoms are becoming worse. I get an error everytime I try to put in a new web address, etc. Actually pulling up a website only works every once in awhile and it is not my web connection that is the problem, as I am able to use my other laptop to connect with no problem to the same connection.

Still looking forward to someone looking at my logs and letting me know what I need to do.

Appreciate it!

Hillary

 

[lotus]

My logs

Attached are my logs as requested. At this time, I notice no more symptoms. I had been overtaken by Rapid anti-virus and some other things as well. Thank you for any help you can provide.

 

[lotus]

It has been 4 days since I submitted my logs. Help anyone? Where else might I send them?

Although the instructions say either starting a new thread or replying is fine, maybe by pasting my logs in a reply, they were overlooked. If someone could look under the older hjhatcher at my logs I'd really appreciate it. They're from a laptop that I'm not using until I'm confident the problem has been taken care of, so I don't have them handy to repost in a separate thread.

Thanks a lot.

 

[rf6647]

lotus; - Your post in this thread is not appropriate. Ordinarily you would be encouraged to re-post in your own thread. Suffice it to say - you're clean after scanning with the tools.

jhatcher; It's regrettable that this thread was not acknowleged in a timely manner. The extraneous post was part of the situation for this thread. Parts of the description give the impression another thread is being followed for this problem.

If MBAM & SAS scans are not working or not updating, then consider the following:

Choice 1
CureIt 4.44 now available @Cnet. (download dot com - phoenetical spelling to frustrate spy-slurpers recording the link). Alternative is a direct link to vendor: Freeware version - Drweb CureIt

choice 2
This was developed locally: script by mflynn zipped to zap bug screwing update/download

Of course, for the full treatment, please consider the 8-step malware removal guide

Please include a progress report & identify If CureIt or mflynn was helpful. Re-state the symptoms that are still present.

 

[lotus]

Thanks!

Thanks, rf6647. I guessed later that this probably wasn't right, but I appreciate and am relieved too see your feedback because I was afraid to keep using that computer.

FYI - I had followed the instructions in step 8, which currently say "To attach a log click on New Thread (or use Post Reply in an existing thread)."

So I'm not sure if your a moderator or just a helpful participant, but wanted to let you know of that instruction in case other people follow it, too.

Thanks again, truly, and sorry for any confusion I created with the post.

 

[kimsland]

Thanks :grinthumb

The 8-Step guide is now amended to say:

To attach a log click on New Thread (or use Post Reply in your existing thread).

 

[rf6647]

Lotus, message received. I am a techie volunteer. Procedures are a big challenge to get them right - unambiguous. We try. The mods keep things moving & will pick up on this. The intent is to direct the dialogue to the originator. There is no expressed rule forbidding others from making a contribution or seeking clarification as part of the knowledge exchange practiced here.

Another purpose for this reply reconditions this thread should jhatcher have unresolved issues.

This response ‘covers’ previous post. A reply indicates that an infection remains or some aspect was not addressed.

P.S. I'm real slow composing my replies. Real s...l....o.....w! The mod has responded.

 

[lotus]

Wow, that's quick!

Thanks again to both (all) of you for your help and service. I was quickly infected after my anti-virus/firewall protection subscription expired. I had thought it would only stop updating and I could get around to resubscribing the next time I logged on, but instead it shut itself completely off and my computer was already infected by the next time I logged on. I was either pretty unlucky/careless or its a really buggy world out there now.

 

[AZIB]

Success

SYMPTOMS: when submitting a search in IE ver 6.0.2900.2180. SP2 AND in Mozilla Firefox ver 5.0 Gecko/20080708 Firefox/3.0.1 My Google search was hijacked and the results returned were of various "sub-search" pages. A simple Google search for a particular US bank did not even return the bank's home page in the result set. Interestingly, when I ran the search in Google Chrome ver 0.4.154.29 my results were NOT hijacked!

After following the steps outlines in w w w.techspot.com/ vb/topic58138.html My search results are no longer hijacked.

FYI, I had been running mMcAfee VirusScan Enterprise + AntiSpyware Enterprise 8.5.0i with DAT file version 5453 updated today! And still I was very infected with spyware and hijacks.

Attached are the log files requested.

 

[kimsland]

AZIB you need to create your own thread just for you
Not reply to an existing thread

Please read here: How to post a New Thread

 

[sdas61]

Multiple IE Windows/malaware

Hi,
Following an earlier solution posted on this site I ran SDFix & Combofix on my XP system to remove malware/mulitple random I E windows.After rebooting, the system is no longer logging onto any user account.When I click on the user account tab it logs off.
Kindly help.

 

[kimsland]

sdas61 read one post up above yours!