Inactive Res://C:\Windows\system32\shdoclc.dll/navcancl.htm removal help?

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Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running tools or applying updates other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
 
DDS Log

DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Buck at 13:44:14.12 on Sun 02/20/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3767.2282 [GMT -5:00]

AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Windows\SysWOW64\svchost.exe -k svcboot_bohvghvb
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\SysWOW64\svchost.exe
C:\Users\Buck\Downloads\CoreTemp64\Core Temp.exe
C:\Windows\system32\rundll32.exe
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Buck\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Windows\system32\igfxext.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
"C:\Windows\SysWOW64\svchost.exe"
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Users\Buck\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Buck\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Buck\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Buck\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Buck\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Buck\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Buck\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Buck\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k defragsvc
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Buck\Downloads\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5742z&r=27360211v025l04e4z1m5v47421456
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5742z&r=27360211v025l04e4z1m5v47421456
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5742z&r=27360211v025l04e4z1m5v47421456
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Partner BHO Class: {83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} - C:\ProgramData\Partner\Partner.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "C:\Users\Buck\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
Trusted Zone: kickasstorrents.com
Trusted Zone: thepiratebay.org
Trusted Zone: utorrent.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Partner BHO Class: {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner64.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg64.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
mRun-x64: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [PLFSetI] C:\Windows\PLFSetI.exe
mRun-x64: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2010-10-24 188928]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-2 22576]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-2 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-2 60464]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-7-25 321104]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2011-2-17 868896]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-7-20 13336]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-6-28 255744]
R2 svcboot_bohvghvb;svcboot_bohvghvb;C:\Windows\system32\svchost.exe -k svcboot_bohvghvb [2009-7-13 27136]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-7-20 2320920]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-7-20 243232]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-7-20 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-7-20 158976]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-7-20 271872]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-5-15 384040]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2010-10-24 40832]
R3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 72064]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-17 135664]
S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-5-26 305520]
S3 Partner Service;Partner Service;C:\ProgramData\Partner\Partner.exe [2010-7-20 332272]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-7-20 246376]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-2-17 1255736]

=============== Created Last 30 ================

2011-02-20 14:03:34 -------- d-----w- C:\Users\Buck\AppData\Roaming\Malwarebytes
2011-02-20 14:03:16 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-02-20 14:03:15 -------- d-----w- C:\PROGRA~3\Malwarebytes
2011-02-20 14:03:12 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-02-20 14:03:12 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-02-20 13:14:55 1974616 ----a-w- C:\Windows\SysWow64\D3DCompiler_42.dll
2011-02-20 13:14:54 3495784 ----a-w- C:\Windows\SysWow64\d3dx9_33.dll
2011-02-20 13:14:54 1892184 ----a-w- C:\Windows\SysWow64\D3DX9_42.dll
2011-02-20 13:14:26 -------- d-----w- C:\Users\Buck\AppData\Local\ApplicationHistory
2011-02-20 13:13:11 -------- d-----w- C:\Windows\SysWow64\URTTEMP
2011-02-20 12:56:46 -------- d-----w- C:\Program Files (x86)\Turbine
2011-02-20 07:11:13 7844688 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{9FA40890-307E-4072-A8E7-F658E6B31735}\mpengine.dll
2011-02-20 02:02:14 -------- d-----w- C:\ddo
2011-02-20 02:01:54 -------- d-----w- C:\Users\Buck\AppData\Local\PMB Files
2011-02-20 02:01:53 -------- d-----w- C:\PROGRA~3\PMB Files
2011-02-20 02:01:42 -------- d-----w- C:\Program Files (x86)\Pando Networks
2011-02-20 01:11:34 90112 ----a-w- C:\Windows\unvise32.exe
2011-02-20 01:08:24 -------- d-----w- C:\Program Files (x86)\Common Files\Pinnacle
2011-02-20 01:08:09 -------- d-----w- C:\Users\Buck\AppData\Local\Downloaded Installations
2011-02-20 01:07:48 -------- d-----w- C:\Users\Buck\AppData\Local\Pinnacle
2011-02-20 01:07:27 -------- d-----w- C:\PROGRA~3\Pinnacle Studio Ultimate
2011-02-20 01:01:45 -------- d-----w- C:\Program Files (x86)\Common Files\Pegasus Imaging
2011-02-20 01:01:40 -------- d-----w- C:\Program Files (x86)\Pinnacle
2011-02-20 01:01:40 -------- d-----w- C:\Program Files (x86)\Common Files\Yahoo!
2011-02-20 01:01:40 -------- d-----w- C:\PROGRA~3\Studio 14
2011-02-20 01:01:40 -------- d-----w- C:\PROGRA~3\Pinnacle Studio Plus
2011-02-19 23:14:44 -------- d-----w- C:\Program Files (x86)\uTorrent
2011-02-19 23:14:16 -------- d-----w- C:\Users\Buck\AppData\Roaming\uTorrent
2011-02-19 22:45:38 -------- d-----w- C:\Program Files (x86)\Free Window Registry Repair
2011-02-19 22:33:12 40960 ----a-w- C:\Windows\SysWow64\SPORDER.EXE
2011-02-19 22:33:12 11264 ----a-w- C:\Windows\SysWow64\SPORDER.DLL
2011-02-19 20:53:06 -------- d-----w- C:\Program Files (x86)\NCH Software
2011-02-19 20:53:04 -------- d-----w- C:\Users\Buck\AppData\Roaming\NCH Software
2011-02-19 14:10:40 181608 ----a-w- C:\PROGRA~3\Microsoft\Windows\Sqm\Manifest\Sqm10137.bin
2011-02-19 04:25:18 29703680 ----a-w- C:\Windows\System32\imageres.dll
2011-02-19 04:20:12 -------- d-----w- C:\PROGRA~3\Stardock
2011-02-19 04:20:00 -------- d-----w- C:\Program Files (x86)\Stardock
2011-02-19 03:15:01 -------- d-----w- C:\Users\Buck\AppData\Roaming\Sinvise Systems
2011-02-19 03:15:01 -------- d-----w- C:\Program Files\Sinvise Systems
2011-02-18 23:40:56 -------- d-----w- C:\Users\Buck\AppData\Roaming\.minecraft
2011-02-18 23:40:00 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-02-18 23:35:13 -------- d-----w- C:\Users\Buck\AppData\Local\Cooliris
2011-02-18 22:46:49 44544 ----a-w- C:\Windows\SysWow64\agremove.exe
2011-02-18 22:33:47 -------- d-----w- C:\Program Files (x86)\Common Files\Steam
2011-02-18 18:11:31 -------- d-----w- C:\Users\Buck\AppData\Local\Diagnostics
2011-02-17 19:52:45 -------- d-----w- C:\Program Files (x86)\MSXML 4.0
2011-02-17 17:54:43 82432 ----a-w- C:\Windows\SysWow64\msxml4r.dll
2011-02-17 17:54:43 44544 ----a-w- C:\Windows\SysWow64\msxml4a.dll
2011-02-17 17:54:37 -------- d-----w- C:\Windows\SysWow64\lmdvdrzjt
2011-02-17 17:53:34 4398360 ----a-w- C:\Windows\System32\d3dx9_32.dll
2011-02-17 17:53:34 3426072 ----a-w- C:\Windows\SysWow64\d3dx9_32.dll
2011-02-17 17:52:05 -------- d-----w- C:\Windows\PCHEALTH
2011-02-17 17:51:22 -------- d-----w- C:\Program Files (x86)\Common Files\Windows Live
2011-02-17 17:48:55 -------- d-----w- C:\Program Files (x86)\Common Files\CyberLink
2011-02-17 17:47:58 505128 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2011-02-17 17:47:58 353576 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2011-02-17 17:47:58 29480 ----a-w- C:\Windows\SysWow64\msxml3a.dll
2011-02-17 17:46:36 51712 ----a-w- C:\Windows\AutosetFrequency.exe
2011-02-17 17:46:36 214400 ----a-w- C:\Windows\SysWow64\snpropwp.dll
2011-02-17 17:46:36 206208 ----a-w- C:\Windows\PLFSetI.exe
2011-02-17 17:46:36 -------- d-----w- C:\Program Files (x86)\AcerCrystalEye
2011-02-17 17:45:31 -------- d-----w- C:\Program Files\Synaptics
2011-02-17 17:44:46 -------- d-----w- C:\Program Files (x86)\Launch Manager
2011-02-17 17:43:37 9112168 ----a-w- C:\Windows\SysWow64\RtsUStoricon.dll
2011-02-17 17:43:37 422504 ----a-w- C:\Windows\System32\RtsUStor.dll
2011-02-17 17:40:37 -------- d---a-w- C:\book
2011-02-17 17:38:04 3 ----a-w- C:\Windows\System32\PLD_Framework.cmd
2011-02-17 17:34:19 13160 ----a-w- C:\Windows\SysWow64\Upgrd.exe
2011-02-17 17:34:07 -------- d-----w- C:\Program Files\Common Files\Intel
2011-02-17 17:34:06 -------- d-----w- C:\Program Files (x86)\Common Files\Intel
2011-02-17 17:27:10 -------- d-----w- C:\Windows\NAPP_Dism_Log
2011-02-17 17:04:57 -------- d-----w- C:\Windows\en
2011-02-17 17:04:28 -------- d-----w- C:\Program Files (x86)\Microsoft SQL Server Compact Edition
2011-02-17 16:59:13 -------- d-----w- C:\Windows\SysWow64\Wat
2011-02-17 16:59:12 -------- d-----w- C:\Windows\System32\Wat
2011-02-17 16:45:13 -------- d-----w- C:\Users\Buck\AppData\Local\Apple Computer
2011-02-17 16:44:35 -------- d-----w- C:\Users\Buck\AppData\Roaming\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1
2011-02-17 16:19:56 69464 ----a-w- C:\Windows\SysWow64\XAPOFX1_3.dll
2011-02-17 16:19:56 515416 ----a-w- C:\Windows\SysWow64\XAudio2_5.dll
2011-02-17 16:19:55 523088 ----a-w- C:\Windows\System32\d3dx10_42.dll
2011-02-17 16:19:55 453456 ----a-w- C:\Windows\SysWow64\d3dx10_42.dll
2011-02-17 16:18:31 469256 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\5064e6bc1cbcebe2d\InstallManager_WLE_WLE.exe
2011-02-17 16:18:16 15712 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\481015c71cbcebe22\MeshBetaRemover.exe
2011-02-17 16:18:03 525656 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\4034aaff1cbcebe1a\DXSETUP.exe
2011-02-17 16:18:03 1691480 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\4034aaff1cbcebe1a\dsetup32.dll
2011-02-17 16:18:02 94040 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\4034aaff1cbcebe1a\DSETUP.dll
2011-02-17 16:18:02 94040 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\3f54e9a61cbcebe19\DSETUP.dll
2011-02-17 16:18:02 525656 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\3f54e9a61cbcebe19\DXSETUP.exe
2011-02-17 16:18:02 1691480 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\3f54e9a61cbcebe19\dsetup32.dll
2011-02-17 16:17:28 -------- d-----w- C:\Users\Buck\AppData\Local\Windows Live
2011-02-17 16:17:00 257024 ----a-w- C:\Windows\System32\mfreadwrite.dll
2011-02-17 16:17:00 206848 ----a-w- C:\Windows\System32\mfps.dll
2011-02-17 16:17:00 196608 ----a-w- C:\Windows\SysWow64\mfreadwrite.dll
2011-02-17 16:13:41 243712 ----a-w- C:\Windows\System32\drivers\ks.sys
2011-02-17 16:13:41 184832 ----a-w- C:\Windows\System32\drivers\usbvideo.sys
2011-02-17 16:09:58 1024512 ----a-w- C:\Windows\System32\wmpmde.dll
2011-02-17 16:08:26 223448 ----a-w- C:\Windows\System32\drivers\fvevol.sys
2011-02-17 16:08:15 720896 ----a-w- C:\Windows\System32\odbc32.dll
2011-02-17 16:08:15 573440 ----a-w- C:\Windows\SysWow64\odbc32.dll
2011-02-17 16:08:15 1425408 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2011-02-17 16:08:14 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2011-02-17 16:08:14 495616 ----a-w- C:\Program Files\Common Files\System\ado\msadox.dll
2011-02-17 16:08:14 466944 ----a-w- C:\Program Files\Common Files\System\ado\msadomd.dll
2011-02-17 16:08:14 372736 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadox.dll
2011-02-17 16:08:14 352256 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadomd.dll
2011-02-17 16:08:14 258048 ----a-w- C:\Program Files\Common Files\System\msadc\msadco.dll
2011-02-17 16:08:14 208896 ----a-w- C:\Program Files (x86)\Common Files\System\msadc\msadco.dll
2011-02-17 16:07:56 167424 ----a-w- C:\Program Files\Windows Media Player\wmplayer.exe
2011-02-17 16:07:56 164864 ----a-w- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2011-02-17 16:07:55 12625920 ----a-w- C:\Windows\System32\wmploc.DLL
2011-02-17 16:07:55 12625408 ----a-w- C:\Windows\SysWow64\wmploc.DLL
2011-02-17 16:07:54 954752 ----a-w- C:\Windows\SysWow64\mfc40.dll
2011-02-17 16:07:54 954288 ----a-w- C:\Windows\SysWow64\mfc40u.dll
2011-02-17 16:07:54 27008 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
2011-02-17 16:07:54 112000 ----a-w- C:\Windows\System32\consent.exe
2011-02-17 16:06:27 9728 ----a-w- C:\Windows\SysWow64\sscore.dll
2011-02-17 16:06:27 463360 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-02-17 16:06:27 402944 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-02-17 16:06:27 236032 ----a-w- C:\Windows\System32\srvsvc.dll
2011-02-17 16:06:27 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-02-17 15:57:08 -------- d-----w- C:\Users\Buck\AppData\Local\Microsoft Help
2011-02-17 15:47:29 7844688 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-02-17 15:46:59 601424 ------w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{1564EE97-9243-4D79-861B-D07431EE3CA8}\gapaengine.dll
2011-02-17 15:46:43 270720 ------w- C:\Windows\System32\MpSigStub.exe
2011-02-17 15:42:26 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-02-17 15:42:20 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-02-17 15:42:09 374664 ----a-w- C:\Windows\System32\drivers\netio.sys
2011-02-17 15:38:52 -------- d-----w- C:\Users\Buck\AppData\Local\Google
2011-02-17 15:18:55 -------- d-----w- C:\Users\Buck\AppData\Roaming\Intel Corporation
2011-02-17 15:18:42 -------- d-----w- C:\Users\Buck\AppData\Local\EgisTec IPS
2011-02-17 15:18:14 -------- d-----w- C:\Users\Buck\AppData\Local\VirtualStore
2011-02-17 15:17:27 -------- d-----w- C:\Program Files (x86)\Times Reader
2011-02-17 15:17:02 -------- d-----w- C:\Users\Buck\AppData\Local\Adobe
2011-02-17 15:16:34 -------- d-----w- C:\PROGRA~3\OEM_E471269A730D
2011-02-17 15:16:20 -------- d-----w- C:\Users\Buck\AppData\Roaming\Barnes & Noble
2011-02-17 15:16:17 -------- d-----w- C:\Program Files (x86)\Barnes & Noble

==================== Find3M ====================

2011-02-20 13:26:17 17920 ----a-w- C:\Windows\System32\rpcnetp.exe
2011-02-19 22:23:50 100000 ----a-w- C:\Windows\System32\shdoclc.dll
2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
2011-01-07 08:06:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-01-07 07:27:11 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20 366080 ----a-w- C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-01-05 06:20:30 612352 ----a-w- C:\Windows\System32\vbscript.dll
2011-01-05 05:37:33 428032 ----a-w- C:\Windows\SysWow64\vbscript.dll
2011-01-05 04:00:16 3127808 ----a-w- C:\Windows\System32\win32k.sys
2010-12-21 06:16:27 97280 ----a-w- C:\Windows\System32\wscsvc.dll
2010-12-21 06:16:27 62976 ----a-w- C:\Windows\System32\wscapi.dll
2010-12-21 06:16:16 214016 ----a-w- C:\Windows\System32\winsrv.dll
2010-12-21 06:16:14 442880 ----a-w- C:\Windows\System32\winhttp.dll
2010-12-21 06:16:14 1197056 ----a-w- C:\Windows\System32\wininet.dll
2010-12-21 06:16:09 258048 ----a-w- C:\Windows\System32\WebClnt.dll
2010-12-21 06:15:55 264192 ----a-w- C:\Windows\System32\upnp.dll
2010-12-21 06:15:31 15360 ----a-w- C:\Windows\System32\slwga.dll
2010-12-21 06:13:03 2003968 ----a-w- C:\Windows\System32\msxml6.dll
2010-12-21 06:13:03 1880576 ----a-w- C:\Windows\System32\msxml3.dll
2010-12-21 06:10:22 100864 ----a-w- C:\Windows\System32\davclnt.dll
2010-12-21 05:38:24 51200 ----a-w- C:\Windows\SysWow64\wscapi.dll
2010-12-21 05:38:22 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-12-21 05:38:22 350720 ----a-w- C:\Windows\SysWow64\winhttp.dll
2010-12-21 05:38:21 204800 ----a-w- C:\Windows\SysWow64\WebClnt.dll
2010-12-21 05:38:19 204288 ----a-w- C:\Windows\SysWow64\upnp.dll
2010-12-21 05:38:16 14336 ----a-w- C:\Windows\SysWow64\slwga.dll
2010-12-21 05:36:17 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll
2010-12-21 05:36:16 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2010-12-21 05:34:12 80384 ----a-w- C:\Windows\SysWow64\davclnt.dll
2010-12-18 06:11:41 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2010-12-18 06:11:34 714752 ----a-w- C:\Windows\System32\kerberos.dll
2010-12-18 05:29:40 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-12-18 05:29:31 541184 ----a-w- C:\Windows\SysWow64\kerberos.dll
2010-12-18 04:55:03 482816 ----a-w- C:\Windows\System32\html.iec
2010-12-18 04:20:55 386048 ----a-w- C:\Windows\SysWow64\html.iec
2010-12-18 04:13:40 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-12-18 03:47:59 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb

============= FINISH: 13:44:31.27 ===============
 
DDS Attatch Log

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 2/17/2011 10:15:38 AM
System Uptime: 2/20/2011 8:26:10 AM (5 hours ago)

Motherboard: Acer | | Aspire 5742Z
Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz | CPU | 1999/1066mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 284 GiB total, 232.941 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP14: 2/18/2011 6:39:26 PM - Installed Java(TM) 6 Update 24
RP15: 2/18/2011 10:00:01 PM - Installed Shutdown Timer.
RP16: 2/18/2011 10:05:24 PM - Removed Shutdown Timer.
RP17: 2/18/2011 10:13:50 PM - Installed Shutdown Timer.
RP18: 2/18/2011 11:28:56 PM - Windows Update
RP19: 2/19/2011 4:10:47 PM - Windows Update
RP20: 2/19/2011 5:30:42 PM - Installed Microsoft Visual C++ 2005 Redistributable (x64)
RP21: 2/19/2011 8:00:58 PM - Installed Pinnacle Studio 14.
RP22: 2/19/2011 8:08:10 PM - Installed Pinnacle Video Driver.
RP23: 2/19/2011 8:10:55 PM - Installed Pinnacle Studio Ultimate Plugins.
RP24: 2/19/2011 8:15:40 PM - Installed Pinnacle Creative Pack Volume 2.
RP25: 2/20/2011 2:11:01 AM - Windows Update
RP26: 2/20/2011 8:14:28 AM - Installed DirectX
RP27: 2/20/2011 12:30:33 PM - Removed Steam

==== Installed Programs ======================

µTorrent
Acer Backup Manager
Acer Crystal Eye Webcam
Acer ePower Management
Acer eRecovery Management
Acer Registration
Acer ScreenSaver
Acer Updater
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.1 MUI
Backup Manager Basic
Barnes & Noble Desktop Reader
CyberLink PowerDVD 9
D3DX10
Debut Video Capture Software
Dungeons & Dragons Online ®: Eberron Unlimited ™ v01.13.01.801
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Identity Card
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 24
Junk Mail filter update
Knoll Light Factory EZ Studio
Launch Manager
LogonStudio
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyWinLocker
MyWinLocker Suite
NTI Media Maker 9
Pando Media Booster
Pinnacle Creative Pack Volume 2
Pinnacle Studio 14
Pinnacle Studio Ultimate Plugins
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Red Giant ToonIt Studio
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Shredder
Times Reader
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2492475)
Welcome Center
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources

==== Event Viewer Messages From Past Week ========

2/20/2011 8:24:28 AM, Error: Service Control Manager [7034] - The Dritek WMI Service service terminated unexpectedly. It has done this 1 time(s).
2/19/2011 7:33:44 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.
2/19/2011 5:33:25 PM, Error: Service Control Manager [7030] - The ContentWatch service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
2/18/2011 5:34:37 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
2/18/2011 5:34:37 PM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
2/18/2011 3:27:51 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.1978.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
2/18/2011 10:02:23 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {F706B4B5-72BC-49D5-967C-05194FA83446} and APPID {F706B4B5-72BC-49D5-967C-05194FA83446} to the user Buck-PC\Buck SID (S-1-5-21-3430708667-3627357063-1823860220-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
2/17/2011 12:54:47 PM, Error: Service Control Manager [7030] - The svcboot_bohvghvb service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
2/17/2011 11:38:46 AM, Error: Service Control Manager [7023] -
2/17/2011 11:14:43 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Redistributable Package (KB973924).

==== End Of File ===========================
 
MalwareBytes Log

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5817

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

2/20/2011 9:07:21 AM
mbam-log-2011-02-20 (09-07-21).txt

Scan type: Quick scan
Objects scanned: 162418
Time elapsed: 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
--------------------------------------------------------------------------------------------------------
I've also attatched all the logs in a zip file.
 

Attachments

  • logs.zip
    10 KB · Views: 0
So far, looks clean.

Download MBRCheck to your desktop

Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
It will show a black screen with some data on it.
Enter N to exit.
A report called MBRcheckxxxx.txt will be on your desktop
Open this report and post its content in your next reply.

=====================================================================

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  1. Please, never rename Combofix unless instructed.
  2. Close any open browsers.
  3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  4. Double click on combofix.exe & follow the prompts.
  5. When finished, it will produce a report for you.
  6. Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode.

2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.com
Rkill.scr
Rkill.exe

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
 
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