res://shdocvn.dll/blank.html

Status
Not open for further replies.
Boot in Safe Mode, see how here.
Switch System restore OFF, see how here.
In Windows Explorer, turn on "show all files and folders, including hidden and system". See how here.

Next, open Windows Task Manager by pressing CTRL+ALT+DELETE.
Click the Processes tab, select the process (if there) and click End Process for:
svcnt32.exe
html.exe <<== something like html...

Next, run a HJT scan and (if still there) place a tick-mark in the little square before:
...................................................................................................
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shdocvn.dll/blank.html
O4 - HKLM\..\Run: [Start Page] C:\WINDOWS\system32\svcnt32.exe home
O16 - DPF: {11010101-1001-1111-1000-110112345678} - mk:mad:mSItSTORE:Mhtml:FiLE://C:\html.mHT!http://205.177.122.27/docs/xxx/html.chm::/html.exe
<<== this could also be: html.exe or html.whatever, delete it
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1125150243031
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1125150231734
...................................................................................................
Now click on the Fix Checked button in HJT. Exit HJT.

When done, from between the above dotted lines, delete the highlighted bold files.
Delete all files and directories from: C:\Documents and Settings\[username]\Local Settings\Temp
Repeat this for ALL [usernames].
Rightclick IE on the desktop, select Properties, click on Delete Cookies, and Delete Files.
Delete ALL files and directories from: C:\WINDOWS\Temp (except files dated from TODAY).
XP only: Delete ALL files from C:\WINDOWS\Prefetch.
Boot normal. When all OK, switch System Restore back on.
 
Thank you so much!!

Hello, "MASTER of the captured startpages".
I followed exactly to your instructions... an my problem is solved! :hotbounce
Thank you so much for your advice an have a nice day, month, year, life...

Best regards from Germany :grinthumb
 
Status
Not open for further replies.
Back