Restart loops- BC and Dumps included.

By Thorn4
Jan 11, 2007
  1. My computer had been stuck in a restart loop first, and giving me an overheating siren afterwards. Changing the thermal compound on the CPU fixed the overheating, but I still have the restarting. All in all I've done the above, changed power supplies and cleaned the case thoroughly, and it seemed to work decently. Then we started getting Blue Screens. I reinstalled DirectX, Video and Sound drivers and they still persisted. It then began the restarts, starting at just one and eventually getting suck restarting before even getting to Windows. Getting it up is iffy, I was able to ressurect it long enough to grab some minidumps, and I've gotten the errors and BC codes written down. I'm about at the end of my rope here, I'm hoping you guys can help.

    First BS was 0x0000007e (0x000000c5 0xf7562d63 0xf7ece8c4 0xf7ecf5c0)
    portcls.sys-add f7562d63 base at f7551000
    Error Signature
    BCCode 1000007e BCP1: C0000005 BPC2: F7562D63 BCP3: F7ECF8C4 BCP4: F7ECF5C0 OSVer: 5_1_2600 SP: 2_0 PRODUCT: 768_1

    Corresponding to mini010407-01

    Number 2 was 0x0000008e (0xc000001d 0xbf9c2445 0xf3946bec 0x00000000) dxg.sys Address bf9c2445 base at bf9c2000
    Error Signature
    BCCode 1000008e BCP1: C000001D BCP2: BF9C2445 BCP3: F3946BEC BCP4:00000000

    Corresponds to mini010407-02

    Number 3 was 0x0000007e (0xc000005 0xfc7b6d63 0xf89ed8c4 0xf89ed5c0) portcls.sys - address f7bd6d63 base at f7bc5000
    Error Signature
    BCCode 1000007e BCP1: C0000005 BCP2: F7BD6D63 BCP3: F89ED8C4 BCP4: F89ED5C0

    Corresponds to mini010407-03

    The last Blue screen (after reinstalling drivers, and it now restarts without giving us one) was not seen, but the BCCodes are here.

    BCCode 1000007e BCP1:C0000005 BCP2: F7F27D63 BCP3: F89DD8C4 BCP4: F89DD5CO
    Corresponds to mini010507-01

    Dmps are attached in a single zip folder. Hopefully this is enough info. If not I can get the headress and sacrificial chicken and try to bring it back into the land of the living to get more.
  2. Hatrick

    Hatrick TS Rookie Posts: 90

    Try Googling {"restart loop"+windows}. There is a lot of stuff there which may help.
    Good luck. Let us know what happens.
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