Review my HJT log please

[dustinl15]

I have been having problems deleting a Empty folder Called "Classes" from "My Documents". I was told to post my log in here for someone to look at it, I have down virus, spyware, adaware scans and all came back clean.

 

[howard_hopkinso]

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

QICD9F.EXE
setup.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O16 - DPF: {5E936384-B736-4A9E-AA93-832CA59FDCEC} (InstallShield Setup Player V11) - http://www.respondus2.com/LDB/setup.exe

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\WINDOWS\TEMP\QICD9F.EXE

Reboot into normal mode, turn system restore back on and rehide your protected OS files.

Post a fresh HJT log and let me know how your system is running.

Regards Howard

This thread is for the use of dustinl15 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.