RtkBtMnt.exe virus - Unable to remove Help Needed!

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By greenaliens
Jan 25, 2011
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  1. greenaliens

    greenaliens Newcomer, in training Topic Starter Posts: 18

    Hi,

    Thanks for your help.

    I have deleted the file in question (C:\Windows\System32\APISlice.dll) and re-booted the computer and it doesn't appear to have come back.

    I have been following ALL your instructions and here is a CK Scan as requested.

    CKScanner - Additional Security Risks - These are not necessarily bad
    scanner sequence 3.MN.11
    ----- EOF -----

    Can I now assume that all is clear?

    Tony
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +34

    Thanks for your patience. My internet went down Tuesday night and wasn't back up until mid-morning today-Thursday.

    Almost finished! How about that repeat of Eset scan? If that's clean, so is your system and I'll have you remove the cleaning tools.
  3. greenaliens

    greenaliens Newcomer, in training Topic Starter Posts: 18

    Hi,

    Sorry to hear about your Internet and hope all is okay now.

    I have just run the Eset scan again and all was clear which is just GREAT!

    Here is log bit confirming this:-

    # version=7
    # iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
    # OnlineScanner.ocx=1.0.0.6419
    # api_version=3.0.2
    # EOSSerial=25ca0e17fe2c09489036c015508973d2
    # end=finished
    # remove_checked=false
    # archives_checked=false
    # unwanted_checked=true
    # unsafe_checked=true
    # antistealth_checked=true
    # utc_time=2011-02-05 12:12:23
    # local_time=2011-02-05 12:12:23 (+0000, GMT Standard Time)
    # country="United Kingdom"
    # lang=9
    # osver=6.0.6002 NT Service Pack 2
    # compatibility_mode=512 16777215 100 0 43283410 43283410 0 0
    # compatibility_mode=1032 16777213 100 96 62781 40188492 0 0
    # compatibility_mode=5892 16776574 100 100 41223586 134430828 0 0
    # compatibility_mode=8192 67108863 100 0 745762 745762 0 0
    # scanned=427284
    # found=0
    # cleaned=0
    # scan_time=9842

    So I assume that all is okay with my system now?

    A big thank you for all your help.
    Tony
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +34

    You're welcome! Looks clean to me.
    Removing all of the tools we used and the files and folders they created
    • Uninstall ComboFix and all Backups of the files it deleted
    • Click START> then RUN
    • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
      [​IMG]
    • Download OTCleanIt by OldTimer and save it to your Desktop.
    • Double click OTCleanIt.exe.
    • Click the CleanUp! button.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes.

    Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
    • You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.
    • Go to Start > All Programs > Accessories > System Tools
    • Click "System Restore".
    • Choose "Create a Restore Point" on the first screen then click "Next".
    • Give the Restore Point a name> click "Create".
    • Go back and follow the path to > System Tools.
      [*]Choose Disc Cleanup
      [*]Click "OK" to select the partition or drive you want.
      [*]Click the "More Options" Tab.
      [*]Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.


    Empty the Recycle Bin

    Stay away for pirating a program. "Free" may sound temping, but you do end up paying because malware will be on the system!
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +34

    Reopened thread to add safety tips:

    Tips for added security and safer browsing:
    1. Browser Security Settings: Custom is fine if the user did the settings. Mine are Custom. Default is okay too, but sometimes too restrictive.
      This Tutorial will help guide you through Configuring Security Settings, Managing Active X Controls and other safety features: Make Internet Explorer safer.
    2. Have layered Security:
      • Antivirus Software(only one):Both of the following programs are free and known to be good:
        [o]Avira Free
        [o]Avast Home
      • Firewall (only one): Use bi-directional firewall. Both of the following programs are free and known to be good:
        [o]Comodo
        [o]Zone Alarm
      • Antispyware: I recommend all of the following:
        [o]Spywareblaster: SpywareBlaster protects against bad ActiveX. It places kill bits to stop bad Active X controls from being installed. Remember to update it regularly.
      [o]Download ZonedOut and save to your desktop. this replaces IE/Spyad and manages the Zones in Internet explorer. This places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
      For IE7 and IE8, Windows 2000 thru Vista. No Windows 7 yet.
      IE/Spyad is not longer being supported. If you have this on your system, you should replace it with the following program. Make sure your IE8 is Up-to-date before adding sites to your restricted zone.
      Known issue: If you have "immunized" your computer with Spybot Search and Destroy, and use ZonedOut to "Remove All" restricted sites - ZonedOut will remove your trusted sites as well. Note that if you remove Spybot Search and Destroys Immunization the problem goes away...
      [o]Replace the Host Files
      MVPS Hosts files This replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
      [o]Google Toolbar Get the free google toolbar to help stop pop up windows.
    3. Stay current on updates:
      [o] Visit the Microsoft Download Sitefrequently. You should get All updates marked Critical and the current SP updates.
      [o]Visit this Adobe Reader site often and make sure you have the most current update. Uninstall any earlier updates as they are vulnerabilities.
      [o]Check this site .Java Updates Stay current as most updates are for security. Uninstall any earlier versions in Add/Remove Programs.
    4. Reset Cookies to prevent Tracking Cookies:
      [o]For Internet Explorer: Internet Options (through Tools or Control Panel) Privacy tab> Advanced button> check 'override automatic Cookie handling'> check 'accept first party Cookies'> check 'Block third party Cookies'> check 'allow per session Cookies'> Apply> OK.
      [o]For Firefox: Tools> Options> Privacy> Cookies> check ‘accept Cookies from Sites’> Uncheck 'accept third party Cookies'> Set Keep until 'they expire'. This will allow you to keep Cookies for registered sites and prevent or remove others. (Note: for Firefox v3.5, after Privacy click on 'use custom settings for History.')
      I suggest using the following two add-on for Firefox. They will prevent the Tracking Cookies that come from ads and banners and other sources:
      AdBlock Plus
      Easy List
    5. Do regular Maintenance
      Remove Temporary Internet Files regularly:
      [o]ATF Cleaner by Atribune
      OR
      [o]TFC
      Disable and Enable System Restore:
      [o]See System Restore Guide This will help you understand what this is, why you need to clean and set restore points and what information is in them.
    6. Practice Safe Email Handling
      [o] Don't open email from anyone you don't know.
      [o] Don't open Attachments in the email. Safe to your desktop and scan for viruses using a right click
      [o] Don't leave your personal email address on the internet. Have a separate email account at one of the free web-based emails like Yahoo.
    Use a Site Advisor:
    The Web of Trust (WOT) add-on is a safe surfing tool for your browser. Traffic-light rating symbols show which rate the site for Trustworthiness, Vendor Reliability, Privacy, Child Safety.Your online email account – Google Mail, Yahoo! Mail and Hotmail is also protected.

    Every time to do a search and the screen comes up with the sites, they will have the rating light. Green (2 shades), Amber/Yellow Caution, Red> not advised. A few sites haven't been rated and show as a blue flashlight.

    If you want to link to another site from the page you're on o another, WOT will give you an Alert that the site is known for fraudulent entries, unreliable or other and the site won't load. Don't worry- those Alerts don't happen if you still to the green rating.

    Give it a try- http://www.mywot.com/en/download
  6. greenaliens

    greenaliens Newcomer, in training Topic Starter Posts: 18

    Hi,

    Thanks for all help. I have been working my way through your suggestions.

    I have noticed that since I altered the cookies setting, I now have to close my browser in order to sign out from hotmail.

    Best Wishes and Thanks again, Tony
  7. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +34

    Once you get rid of all the original Cookies and reset the Cookies, you can keep the ones you need that had you register and use password:

    Use Windows Explorer: Windows key+E> Expand your documents and settings section> Double click on Cookies> keep what you want, delete the others. If you did the reset, you should only have a few.

    Check Internet Options through Control Panel or Tools> Advanced tab> Security section> try unchecking 'Empty temporary internet file when browser is closed'> Apply> OK.

    I have it checked but have very tight Cookie control. Maybe IE8 is different.
  8. greenaliens

    greenaliens Newcomer, in training Topic Starter Posts: 18

    Hi,

    Once again a big THANK YOU for all your help.

    Tony
  9. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +34

    You/re welcome.
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