Sagipsul - Blocked

By peteC
Jan 24, 2009
  1. HELP!

    I acquired the virus a few weeks ago. I tried to delete the windows/system32 .dll
    files it was creating, but they kept on regenerating. I started the 8 steps
    but I hit a BIG snag. I did a CClean and I did an Avira scan (that detected
    and neutralized some 32 files and registry entries.

    But, I'm still stuck. Both Firefox and IE 7 are being blocked from
    when I download it from
    leads to
    and the virus blocks even when the download tool tries to download
    from that site,

    The virus blocks microsoft updates by blocking that site as well. I was so lucky
    that all the install of Avira was all contained within That downloaded
    all the files and installed fine.

    HOW to I remove that internet block so I can get malewarebytes to load on my machine?
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. peteC

    peteC TS Rookie Topic Starter

    Great that helped! In specific the technique that made the problem
    with blocked (redirected) access to all the virus and security sites,
    [like,, (windows update),,] go away was a slightly modified
    set of 9 steps below. However, I would add something important to
    step #3. After you install you are presented with a checked check box
    indicating an "update" to MBAM (Malwarebytes' Anti-malware) is
    to be done.

    3A) IMPORTANT: During setup,exe ... Uncheck the Update MBAM check box
    so the setup.exe install will not try to contact the internet site for files.

    After you do the "quick scan" and reboot the virus no longer blocks (redirects)
    access to or any other security and maleware correcting
    web sites.

    Here are the removal instructions:

    1. Download Malwarebytes' Anti-malware (if the spyware blocks access to download, then use another computer and copy the installation program to the infected computer)
    2. Rename the installation program (mbam_setup.exe to setup.exe)
    3. Launch installation program (setup.exe, be patient, it may sit for a long time at "finished" before it actually does finish!)
    4. Go to the program directory (c:\program files\Malwarebyes' Anti-Malware) and rename the executable (mbam.exe to mbam2.exe)
    5. Launch the executable and perform a quick scan
    6. Remove all detected objects and restart the computer
    7. Launch the executable again and check for updates
    8. Perform a full scan
    9. Remove all detected objects and restart the computer
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks here's another Guide to Malwarebytes install:

    But I note your point about the tick in automatic update when installing Malwarebytes
    I believe it would (the 8-step guide) be best not to put this extra step in, as I'm positive that many users won't update at all, if this left out

    But you have helped me, if others have a similar issue. I will state to avoid the automatic update, during the Malwarebytes setup. So thanks for that :grinthumb
    It would seem that the new revision of Malwarebytes allows removal of this specific issue, even before updating; whereas before (on older version) it didn't.
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