TechSpot

Sagpul pop ups

By raymo72
Dec 29, 2008
  1. Hi There , I wonder if someone could help me as i am getting the same problem many others are , how can i clean my system??

    I have attached my hijack file , malawarebytes and superantispyware los

    thanks in advance

    Regards

    Ray
     
  2. rev_olie

    rev_olie TS Maniac Posts: 560

    Hi raymo72
    Welcome to Techspot!!

    You log overall looks clean

    Go back to Hijackthis and scan and place a tick next to the box of the following object ONLY

    Then press Fix Selected

    Can you then tell me a little more about these pop ups?
    A few other users have the same thing so if you could give me some info on what the pop ups look like and say and were they pop up that will be great
     
  3. raymo72

    raymo72 TS Rookie Topic Starter Posts: 22

    reply

    thanks for that , i have attached my files again after another scan/clean

    I dont seem to have any problems but if you could finally check i would appreciate it
     
  4. rev_olie

    rev_olie TS Maniac Posts: 560

    Ok either you havent selected the files or you have uploaded the wrong logs?

    The files are still there from my last post ^.

     
  5. BlkHeartWolf

    BlkHeartWolf TS Rookie Posts: 151

    Right Click on MyComputer icon and go to properties
    Turn Off system restore
    open IE and go to TOOLS OPTIONS delete temporary internet files and cookies
    do a disk cleanup in your Start/accessories/system tools/ Menu

    download malwarebytes www.malwarebytes.org and install
    run hijackthis and malwarebytes at the same time
    select any files and or keys in the attachment I posted in hijackthis
    but on both maiwarebytes and hijackthis click fix at the same time.
    then reboot immediatly.
    if you forget to turn off system restore it will return no matter

    reboot once complete, run hijack this and post your log here again
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I'm quoting the above attachment, so as users do not need to download and open the attachment (either requiring help, or giving help)

    As I have already informed you BlkHeartWolf, through PM 30mins ago. To actually post on the forum (so all can see) I find it strange that you would continue this :confused: (DOC or TXT)

    I have therefore PMd Julio to ask if this is normally ok. In my view it makes the thread a lot more difficult for anyone viewing the fix (ie they must download and then open the attachment (even though they have Virus\Malware issues)
    Note: All forums (bar one pay for service forum) post the fix, on the forum
    I therefore strongly suggest that you do as I have done below (with your support info)

     
  7. BlkHeartWolf

    BlkHeartWolf TS Rookie Posts: 151

    I thought it was just a word thing / DOC thing from your PM
    I have no problem pasting it :)
    except one.............if reading it in IE then it hinders the cleanup
     
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