I'm having a really tough time with a netbook that I just bought from someone on a Facebook buy n sell group. I've followed all the troubleshooting tips that I could find from various online websites and forums. This is my first time posting about a tech issue on any forum and I hope you good folks can help me solve this issue. I also want to say thank you in advance to everyone here for lending your time. Well, here goes...
I have a Samsung NP-NF210 netbook with 2 GB RAM in an unusable state. It exhibits the following issues:
-powering off by itself
-very hard to even get it to turn on and display anything
-will run for just a few minutes at a time and then shut off, maybe 10 minutes max, but usually shuts off within 2 minutes
-not overheating at all, its running very quiet and cool
Additional details:
The laptop sometimes refuses to turn on at all, however, I still see some led status lights turn on, but nothing comes on the display. I have been able to get it to turn on for a short period after disassembling the laptop and disconnecting all connectors on the motherboard and then reassembling. It also sometimes turns on again after reseating the memory a few times. This still leads to the power shutting off after 2 minutes or so. When the laptop does turn on, the cpu fan does not start spinning immediately. It usually takes about 30 seconds and then turns on.
Troubleshooting done:
-reseated memory and tried several different ram sticks
-tried using a guitar pick to hold the memory more firmly in the socket
-disconnected all connectors on the motherboard
-reset cmos battery
-verified ac adapter for continuity and voltage, voltage being supplied is 19.06 +-0.02 volts
-I am pretty sure that I am using the original manufacturers ac adapter and it is rated for 19 volts
-I cleaned the cpu fan and inside of the laptop from all dust and debris
-applied new arctic silver 5 thermal paste to cpu, cleaned off old paste with 70% isopropyl alcohol
-removed hard drive and tested with a known good working hard drive
That's all the troubleshooting I have documented on this problem. Are there any details I forgot to include? Much obliged to everyone here. I eagerly await your assistance
Jim
I have a Samsung NP-NF210 netbook with 2 GB RAM in an unusable state. It exhibits the following issues:
-powering off by itself
-very hard to even get it to turn on and display anything
-will run for just a few minutes at a time and then shut off, maybe 10 minutes max, but usually shuts off within 2 minutes
-not overheating at all, its running very quiet and cool
Additional details:
The laptop sometimes refuses to turn on at all, however, I still see some led status lights turn on, but nothing comes on the display. I have been able to get it to turn on for a short period after disassembling the laptop and disconnecting all connectors on the motherboard and then reassembling. It also sometimes turns on again after reseating the memory a few times. This still leads to the power shutting off after 2 minutes or so. When the laptop does turn on, the cpu fan does not start spinning immediately. It usually takes about 30 seconds and then turns on.
Troubleshooting done:
-reseated memory and tried several different ram sticks
-tried using a guitar pick to hold the memory more firmly in the socket
-disconnected all connectors on the motherboard
-reset cmos battery
-verified ac adapter for continuity and voltage, voltage being supplied is 19.06 +-0.02 volts
-I am pretty sure that I am using the original manufacturers ac adapter and it is rated for 19 volts
-I cleaned the cpu fan and inside of the laptop from all dust and debris
-applied new arctic silver 5 thermal paste to cpu, cleaned off old paste with 70% isopropyl alcohol
-removed hard drive and tested with a known good working hard drive
That's all the troubleshooting I have documented on this problem. Are there any details I forgot to include? Much obliged to everyone here. I eagerly await your assistance
Jim
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