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Sandisk Cruzer unknown device

By mitch04
Mar 1, 2015
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  1. Hi, Could anyone tell me any ideas on trying to get my usb device to work again. Not recognizing on my computer. Went into device managers and can see unknown device. I have tried uninstalled it and pluged it back in but all it says is successful installed unknown device. The computer doesnt even know what it is. Is it possible to try and install a driver for it and tell it that its a usb device?

    Thank you
    Mitch
     
  2. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,714   +397

    Sometimes the drives just die. This shouldn't be a driver issue, do other flash drives work in the computer? Have you tried this drive in a different computer?

    You could open up disk management and see if you can delete the partition and create a new one, or simply format the existing one as NTFS or exfat. WARNING: Doing this will cause you to lose any data you may have on the drive.
     

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