W
will3265
First post so I hope I give all details necessary, I'll give it a go.
The place I work at use external usb drive to back up data daily.
The current drives are full so I bought 2 new 500Gb Seagate FreeAgent drives
Plugged in the new drives and nothing happened.
I waited a while, and nothing came up, I went to disk management and nothing was there.
I went to device manager and the device was there but not installed yet.
Waited a bit longer and noticed the machine slowing down.
Opened Process Explorer and Services.exe was using 100% of processor 1.
Opened to see what threads and the umpnpmgr.dll was using all of the processor time.
I left it for a half hour and still nothing happened.
I rebooted and tried again.
I tried a different usb drive, then a flash drive but still same issue.
I tried updating driver but it said the update function was already in action.
I think the problem is a faulty service but I am not sure which one.
I cannot restart the plug and play service.
The system had a strain of cutwail on it which was cleaned a few weeks ago but I don't know how that affected the services.
Any help or suggestions would be greatly appreciated.
William
The place I work at use external usb drive to back up data daily.
The current drives are full so I bought 2 new 500Gb Seagate FreeAgent drives
Plugged in the new drives and nothing happened.
I waited a while, and nothing came up, I went to disk management and nothing was there.
I went to device manager and the device was there but not installed yet.
Waited a bit longer and noticed the machine slowing down.
Opened Process Explorer and Services.exe was using 100% of processor 1.
Opened to see what threads and the umpnpmgr.dll was using all of the processor time.
I left it for a half hour and still nothing happened.
I rebooted and tried again.
I tried a different usb drive, then a flash drive but still same issue.
I tried updating driver but it said the update function was already in action.
I think the problem is a faulty service but I am not sure which one.
I cannot restart the plug and play service.
The system had a strain of cutwail on it which was cleaned a few weeks ago but I don't know how that affected the services.
Any help or suggestions would be greatly appreciated.
William