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Here is the security check scan log

Results of screen317's Security Check version 0.99.7
Windows Vista Service Pack 2 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java(TM) 6 Update 26
Out of date Java installed!
Adobe Flash Player 10.3.183.7
Adobe Reader 8.1.3
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.8)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe
``````````End of Log````````````
 
Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.
 
Please, run F-Secure Online Scanner

  • Disable your Antivirus program.
  • Checkmark I have read and accepted the license terms.
  • Click on Run Check button.
  • Quick scan (recommended) option will come pre-checked. Don't change it.
  • Click on Start button.
  • When scan is done, in Step 3: Clean the files, leave all settings as they're.
  • Click Next button.
  • Click Full report... button.
  • Copy report's content and paste it into your next reply.
 
I updated the adobe reader and then ran the F-secure online scanner. Here are the results.
Scanning Report
Saturday, August 27, 2011 12:21:55 - 12:26:06

Computer name: PONES-PC
Scanning type: Quick scan
Target: System
No malware found
Statistics
Scanned:

* Files: 4190
* System: 4190
* Not scanned: 0

Actions:

* Disinfected: 0
* Renamed: 0
* Deleted: 0
* Not cleaned: 0
* Submitted: 0

Options
Scanning engines:

Copyright © 1998-2009 Product support | Send virus sample to F-Secure
F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name. This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure products/publications without liability.
 
Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.
 
Here is the latest OTL log.

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Pones
->Temp folder emptied: 187797504 bytes
->Temporary Internet Files folder emptied: 971241 bytes
->Java cache emptied: 29626 bytes
->FireFox cache emptied: 16046007 bytes
->Apple Safari cache emptied: 7988224 bytes
->Flash cache emptied: 456 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 203.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Pones
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb



OTL by OldTimer - Version 3.2.26.6 log created on 08272011_123733

Files\Folders moved on Reboot...
C:\Users\Pones\AppData\Local\Temp\ehmsas.txt moved successfully.

Registry entries deleted on Reboot...
 
Thank you for all of your help and suggestions. I have reinstalled norton. I will continue to keep everything up to date and run scans regularly. Thank you once again. You have been a tremendous help.
 
Way to go!!
p4193510.gif

Good luck and stay safe :)
 
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