Solved Searh Conduit won't remove.

noman222

Posts: 19   +0
I installed a program recently that had some other hidden program on it and now I can't get rid of BING/search conduit no matter what I try. I tried going to programs to uninstall but no program appeared. I've ran malwarebytes and spybot multiple times and they've found several issues each time. I try to remove but it seems like it's always there. Whenever I open a new tab on Chrome or Firefox, there it is again as my search engine regardless of what I set my default to. It's trying to take me over. I'd really appreciate any help. Thanks.

I will follow the preliminary instructions for removal and post a quick Malwarebytes scan log, but I will also post the full scan I have done if you would like to see it as well.

Quick Scan Malwarebytes:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.14.03

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.16518
Erica :: ERICA-PC [administrator]

2/14/2014 3:51:26 AM
mbam-log-2014-02-14 (03-51-26).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 243442
Time elapsed: 13 minute(s), 48 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 
DDS log:

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.16518 BrowserJavaVersion: 10.51.2
Run by Erica at 4:10:40 on 2014-02-14
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1012.433 [GMT -5:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0cefa6767c6211ec\STacSV.exe
C:\Program Files\Tablet\Pen\WTabletServiceCon.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0cefa6767c6211ec\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0369.0\mswinext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
C:\Program Files\Tablet\Pen\WacomHost.exe
C:\Program Files\Bamboo Dock\BambooCore.exe
C:\Program Files\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hewlett-Packard\HP CloudDrive\zumodrive.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdate.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy 2\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0369.0\npwinext.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0369.0\npwinext.dll
uRun: [Spybot-S&D Cleaning] "c:\program files\spybot - search & destroy 2\SDCleaner.exe" /autoclean
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0369.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [HP Quick Launch] c:\program files\hewlett-packard\hp quick launch\HPMSGSVC.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ZumoDrive] "c:\program files\hewlett-packard\hp clouddrive\ZumoLauncher.lnk"
mRun: [HPWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\delayedappstarter.exe 120 c:\program files\hewlett-packard\hp wireless assistant\HPWA_Main.exe /hidden
mRun: [BambooCore] c:\program files\bamboo dock\BambooCore.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [SDTray] "c:\program files\spybot - search & destroy 2\SDTray.exe"
mRun: [20131121] c:\program files\avast software\avast\setup\emupdate\822f52be-da9e-400b-931b-78b44d3b8907.exe /check
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRunOnce: [SPReview] "c:\windows\system32\spreview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpmedi~1.lnk - c:\program files\hewlett-packard\hp media suite\home\ArcStart.exe
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\erica\appdata\roaming\dvdvideosoftiehelpers\freeytvdownloader.htm
IE: Free YouTube to MP3 Converter - c:\users\erica\appdata\roaming\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy 2\SDHelper.dll
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{914F22E1-DC67-43AD-B7B6-DD87B933E5C2} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{914F22E1-DC67-43AD-B7B6-DD87B933E5C2}\2375942554638363 : DHCPNameServer = 192.168.1.254
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
Notify: SDWinLogon - SDWinLogon.dll
mASetup: {4FB2407C-C8E4-BBC8-BB1C-FCCB2EF5914B} - c:\program files\hewlett-packard\hp media suite\home\HPMediaSuite.exe "/installer"
mASetup: {4FB2AA7C-C8E4-BBC8-BB1C-FAAB2EF5914B} - c:\windows\system32\wscript.exe "c:\program files\hewlett-packard\hp media suite\home\PinItem.vbs"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\32.0.1700.107\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\erica\appdata\roaming\mozilla\firefox\profiles\waa02kxj.default-1368179845372\
FF - prefs.js: browser.search.selectedEngine - Conduit Search
FF - prefs.js: browser.startup.homepage - about:home
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files\msn toolbar\platform\4.0.0369.0\npwinext.dll
FF - plugin: c:\program files\tabletplugins\npwacom.dll
FF - plugin: c:\program files\tabletplugins\npWacomTabletPlugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_12_0_0_44.dll
.
============= SERVICES / DRIVERS ===============
.
R1 DVMIO;DeviceVM IO Service;c:\windows\system32\drivers\dvmio.sys [2009-11-11 18136]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_0cefa6767c6211ec\AEstSrv.exe [2010-7-7 81920]
R2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\quickweb\qw.sys\config\DVMExportService.exe [2010-3-31 338168]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\hewlett-packard\hp wireless assistant\HPWA_Service.exe [2010-4-5 103992]
R2 HPWMISVC;HPWMISVC;c:\program files\hewlett-packard\hp quick launch\HPWMISVC.exe [2010-4-9 26168]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-9-30 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-9-30 701512]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\spybot - search & destroy 2\SDFSSvc.exe [2012-12-23 1103392]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\spybot - search & destroy 2\SDUpdSvc.exe [2012-12-23 1369624]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\spybot - search & destroy 2\SDWSCSvc.exe [2012-12-23 168384]
R2 WTabletServiceCon;Wacom Consumer Service;c:\program files\tablet\pen\WTabletServiceCon.exe [2013-7-10 528256]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-1-11 22856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 HP Support Assistant Service;HP Support Assistant Service;"c:\program files\hewlett-packard\hp support framework\hpsa_service.exe" --> c:\program files\hewlett-packard\hp support framework\hpsa_service.exe [?]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-2-28 161384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 hidkmdf;KMDF Driver;c:\windows\system32\drivers\hidkmdf.sys [2013-7-10 11680]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\ieetwcollector.exe [2014-2-12 108032]
S3 netw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-7-7 186912]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-7-7 204288]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2012-1-14 52224]
S3 WacHidRouter;Wacom Hid Router;c:\windows\system32\drivers\wachidrouter.sys [2013-7-10 70048]
S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [2012-2-19 10752]
S3 wacomrouterfilter;Wacom Router Filter Driver;c:\windows\system32\drivers\wacomrouterfilter.sys [2013-7-10 13728]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-13 311296]
.
=============== Created Last 30 ================
.
2014-02-12 08:01:43 454656 ----a-w- c:\windows\system32\vbscript.dll
2014-02-11 09:24:05 7760024 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{3e4e7a95-6c54-4cb3-9b67-fb3a379b9881}\mpengine.dll
2014-02-07 16:28:49 -------- d-----w- c:\users\erica\appdata\roaming\SMART Technologies
2014-01-16 22:47:24 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2014-01-16 21:50:40 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2014-01-16 21:49:52 -------- d-----w- c:\program files\iPod
2014-01-16 21:49:51 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-01-16 21:49:51 -------- d-----w- c:\program files\iTunes
.
==================== Find3M ====================
.
2014-02-06 10:20:26 2724864 ----a-w- c:\windows\system32\mshtml.tlb
2014-02-06 10:19:55 4096 ----a-w- c:\windows\system32\ieetwcollectorres.dll
2014-02-06 10:01:36 61952 ----a-w- c:\windows\system32\iesetup.dll
2014-02-06 10:00:46 51200 ----a-w- c:\windows\system32\ieetwproxystub.dll
2014-02-06 09:47:22 112128 ----a-w- c:\windows\system32\ieUnatt.exe
2014-02-06 09:47:18 108032 ----a-w- c:\windows\system32\ieetwcollector.exe
2014-02-06 09:46:27 553472 ----a-w- c:\windows\system32\jscript9diag.dll
2014-02-06 09:25:36 4244480 ----a-w- c:\windows\system32\jscript9.dll
2014-02-06 09:09:30 1964032 ----a-w- c:\windows\system32\inetcpl.cpl
2014-02-06 08:41:35 1820160 ----a-w- c:\windows\system32\wininet.dll
2014-02-05 06:53:17 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-05 06:53:17 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-24 23:09:41 1987584 ----a-w- c:\windows\system32\d3d10warp.dll
2013-12-18 11:13:56 231584 ------w- c:\windows\system32\MpSigStub.exe
2013-12-06 02:02:08 2048 ----a-w- c:\windows\system32\msxml3r.dll
2013-12-06 02:02:08 1237504 ----a-w- c:\windows\system32\msxml3.dll
2013-12-04 02:03:20 87040 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2013-12-04 02:03:20 87040 ----a-w- c:\windows\system32\secproc_ssp.dll
2013-12-04 02:03:20 423936 ----a-w- c:\windows\system32\secproc_isv.dll
2013-12-04 02:03:08 428032 ----a-w- c:\windows\system32\secproc.dll
2013-12-04 02:02:06 390144 ----a-w- c:\windows\system32\msdrm.dll
2013-12-04 01:54:14 510976 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2013-12-04 01:54:10 594944 ----a-w- c:\windows\system32\RMActivate_isv.exe
2013-12-04 01:54:09 572416 ----a-w- c:\windows\system32\RMActivate.exe
2013-12-04 01:54:06 508928 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2013-11-27 01:14:25 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-11-27 01:13:46 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-11-27 01:13:44 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-11-27 01:13:41 43520 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-11-27 01:13:38 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-11-27 01:13:36 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-11-27 01:13:33 6016 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-11-26 11:11:29 240576 ----a-w- c:\windows\system32\drivers\netio.sys
2013-11-26 10:10:21 2349056 ----a-w- c:\windows\system32\win32k.sys
2013-11-26 08:16:50 3419136 ----a-w- c:\windows\system32\d2d1.dll
2013-11-23 18:26:20 417792 ----a-w- c:\windows\system32\WMPhoto.dll
.
============= FINISH: 4:11:57.89 ===============
 
DDS ATTACH:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Starter
Boot Device: \Device\HarddiskVolume1
Install Date: 11/5/2011 3:36:26 AM
System Uptime: 2/14/2014 1:01:09 AM (3 hours ago)
.
Motherboard: Hewlett-Packard | | 3660
Processor: Intel(R) Atom(TM) CPU N455 @ 1.66GHz | CPU | 1666/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 218 GiB total, 163.061 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 2.134 GiB free.
E: is FIXED (FAT32) - 0 GiB total, 0.093 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: USB Video Device
Device ID: USB\VID_5986&PID_0182&MI_00\6&387D489B&0&0000
Manufacturer: Microsoft
Name: HP Webcam-50
PNP Device ID: USB\VID_5986&PID_0182&MI_00\6&387D489B&0&0000
Service: usbvideo
.
==== System Restore Points ===================
.
RP293: 2/5/2014 6:48:52 PM - Scheduled Checkpoint
RP294: 2/7/2014 3:36:14 PM - Windows Update
RP295: 2/11/2014 4:23:00 AM - Windows Update
RP296: 2/12/2014 3:00:21 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 12 Plugin
Adobe Reader 9.5.5 MUI
Adobe Shockwave Player
AIM for Windows
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft WebCam Companion 3
Bamboo Dock
Bejeweled 2 Deluxe
Blasterball 3
Bonjour
Broadcom 802.11 Wireless LAN Adapter
CCleaner
Chuzzle Deluxe
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite
Diner Dash 2 Restaurant Rescue
Dream Chronicles
ESU for Microsoft Windows 7
Faerie Solitaire
FATE
Gem Shop
GIMP 2.8.0
Google Chrome
Google Update Helper
HP CloudDrive
HP Customer Experience Enhancements
HP Game Console
HP Games
HP HomeBase
HP Quick Launch
HP QuickSync
HP QuickWeb Installer
HP Setup
HP Software Framework
HP Update
HP User Guides 0214
HP Wireless Assistant
IDT Audio
Insaniquarium Deluxe
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes
Java 7 Update 51
Java Auto Updater
Jewel Match 2
Jewel Quest II
Jewel Quest Solitaire
JoJo's Fashion Show
Junk Mail filter update
Mahjongg Artifacts
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Default Manager
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSN Toolbar
MSN Toolbar Platform
MSVCRT
OpenOffice 4.0.1
Penguins!
Plants vs. Zombies
Polar Bowler
Power2Go
Realtek Ethernet Controller Driver For Windows Vista and Later
Realtek USB 2.0 Card Reader
Recovery Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition
Skype Click to Call
Skype™ 6.3
Slingo Deluxe
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Times Reader
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Virtual Villagers - The Secret City
Wacom
WebTablet FB Plugin 32 bit
WebTablet IE Plugin
WebTablet Netscape Plugin
Wedding Dash
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
2/8/2014 12:46:03 PM, Error: NetBT [4311] - Initialization failed because the driver device could not be created. Use the string "984BE1A4B71D" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the Globally Unique Interface Identifier (GUID) if NetBT was unable to map from GUID to MAC address. If neither the MAC address nor the GUID were available, the string represents a cluster device name.
2/7/2014 12:58:50 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024809
2/7/2014 12:58:50 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024809
2/14/2014 1:04:53 AM, Error: Service Control Manager [7000] - The HP Support Assistant Service service failed to start due to the following error: The system cannot find the file specified.
2/14/2014 1:02:52 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom
2/13/2014 6:17:12 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running.
2/13/2014 6:16:42 AM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
2/13/2014 6:16:42 AM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
.
==== End Of File ===========================
 
Here are the past Malwarebytes FULL scans I did in case you would like to see them:

DONE ON FEB 12, 2014:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.04.11

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.16518
Erica :: ERICA-PC [administrator]

2/12/2014 5:10:54 AM
mbam-log-2014-02-12 (05-10-54).txt

Scan type: Full scan (C:\|D:\|E:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 191737
Time elapsed: 1 hour(s), 29 minute(s), 24 second(s) [aborted]

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SYSTEM\CurrentControlSet\Services\CltMngSvc (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.Optional.Conduit.A) -> Bad: (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32Loader.dll) Good: () -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 23
C:\Program Files\SearchProtect\Main\bin\CltMngSvc.exe (PUP.Optional.Conduit.A) -> Delete on reboot.
C:\Program Files\SearchProtect\SearchProtect\bin\cltmng.exe (PUP.Optional.Conduit.A) -> Delete on reboot.
C:\Program Files\SearchProtect\UI\bin\cltmngui.exe (PUP.Optional.Conduit.A) -> Delete on reboot.
C:\Program Files\SearchProtect\SearchProtect\bin\SPVC32Loader.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\Main\bin\SPTool.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\Main\bin\uninstall.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\SearchProtect\bin\SPTool64.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\SearchProtect\bin\SPVC32.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\SearchProtect\bin\SPVC64.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\SearchProtect\bin\SPVC64Loader.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0BF2M7JG\SPSetup[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JS0RBBR5\spstub[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Local\Temp\nsjAA3A.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Local\Temp\nsjB581.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Local\Temp\nsjC164.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Local\Temp\nso448.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Local\Temp\nsz1857.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Local\Temp\nszD5E.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Local\Temp\nsd9C80\SpSetup.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Local\Temp\is-4FB3R.tmp\OCSetupHlp.dll (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Roaming\OpenCandy\5EF44274A55F46BFB8B9AD437ADB0394\dlm.exe (PUP.Optional.OpenCandy.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Roaming\OpenCandy\5EF44274A55F46BFB8B9AD437ADB0394\SearchProtect_p1v1.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Roaming\OpenCandy\5EF44274A55F46BFB8B9AD437ADB0394\sp-downloader.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

(end)


DONE ON: FEB 13, 2014:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.04.11

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.16518
Erica :: ERICA-PC [administrator]

2/13/2014 12:50:05 AM
mbam-log-2014-02-13 (00-50-05).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 242139
Time elapsed: 12 minute(s), 45 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.Conduit.A) -> Bad: (http://search.conduit.com/?ctid=CT3...B31-4FC3-9CC9-575A0BAD07B0&SSPV=T21020A_sp_ie) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 21
C:\Program Files\SearchProtect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\Main (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\Main\bin (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\Main\Logs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\Main\rep (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\SearchProtect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\SearchProtect\rep (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\bin (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\bubble (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\libs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\protection (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\protectionDS (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\settings (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\uninstall (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\rep (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Roaming\OpenCandy (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Users\Erica\AppData\Roaming\OpenCandy\5EF44274A55F46BFB8B9AD437ADB0394 (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.

Files Detected: 62
C:\Program Files\SearchProtect\EULA.txt (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\Main\rep\SystemRepository.dat (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\settings.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\style.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\bubble\bubble.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\bubble\bubble.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\bubble\bubble.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\bubble\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\Apply-default.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\Apply-onclick.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\Apply-Rollover.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\bg-with-logo.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\bg.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\bgNotif.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\bgSettings.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\bgUninstall.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\btnBlue.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\btnClose.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\btnSilver.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\checkbox.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\checkbox_checked.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\checkbox_def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\close-win-def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\close-win-over-click.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\gray-bg.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\hez-def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\hez-selected.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\hez.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\icon-win.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\info-icon.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\menu-rollover.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\menu-selected.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\radio-button-def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\radio-button-selected.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\radio-button.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\radio-button2.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\Settings-icon.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\text-field.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\v.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\Images\x.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\libs\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\libs\dialogUtils.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\libs\jquery.1.7.1.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\libs\json2.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\libs\main.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\libs\SPDialogAPI.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\protection\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\protection\protection.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\protection\protection.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\protection\protection.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\protectionDS\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\protectionDS\protectionDS.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\protectionDS\protectionDS.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\protectionDS\protectionDS.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\settings\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\settings\settings.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\settings\settings.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\settings\settings.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\uninstall\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\uninstall\uninstall.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\uninstall\uninstall.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SearchProtect\UI\dialogs\uninstall\uninstall.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.

(end)
 
Welcome aboard

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

============================================

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The very first step in our preliminaries calls for installing some AV program if you don't have one.
Install ONE of these:

- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
Note for Windows 8 users: Microsoft Security Essentials comes preinstalled and renamed as Windows Defender.
You can keep it or you have to disable it before installing another AV program. How to...

- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

Update, run full scan, report on any findings.

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Download RogueKiller from one of the following links and save it to your Desktop:
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • Wait until the Status box shows Scan Finished
  • Click on Delete.
  • Wait until the Status box shows Deleting Finished.
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • RKreport.txt could also be found on your desktop.
  • If more than one log is produced post all logs.
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

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Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

Download Malwarebytes Anti-Rootkit (MBAR) from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
 
Thank you for your assistance. I installed AVAST! and ran a full scan, which found no problems.

I ran RogueKiller. It produced two logs on my desktop so I'll post them both:

RogueKiller V8.8.7 [Feb 11 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Erica [Admin rights]
Mode : Scan -- Date : 02/14/2014 18:27:47
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
[Address] SSDT[168] : NtMapViewOfSection @ 0x81C625F1 -> HOOKED (C:\Windows\System32\Drivers\tjpdhirn.SYS @ 0xA88ED506)
[Address] SSDT[215] : NtProtectVirtualMemory @ 0x81C5E651 -> HOOKED (C:\Windows\System32\Drivers\tjpdhirn.SYS @ 0xA88ED2AA)
[Inline] EAT @explorer.exe (@Classes@TFiler@) : rtl150.bpl -> HOOKED (Unknown @ 0x3059296C)
[Inline] EAT @explorer.exe (@Classes@TReader@) : rtl150.bpl -> HOOKED (Unknown @ 0xB45933BC)
[Inline] EAT @explorer.exe (@Classes@TStreamWriter@) : rtl150.bpl -> HOOKED (Unknown @ 0x54599FB5)
[Inline] EAT @explorer.exe (@Comobj@TAutoObjectEvent@) : rtl150.bpl -> HOOKED (Unknown @ 0xDC5BB8A4)
[Inline] EAT @explorer.exe (@Msxml@IID_ISAXEntityResolver) : rtl150.bpl -> HOOKED (Unknown @ 0x1FB8BAB5)
[Inline] EAT @explorer.exe (@System@ExceptionClass) : rtl150.bpl -> HOOKED (Unknown @ 0xDD6A1039)
[Inline] EAT @explorer.exe (@Wincodec@CATID_WICFormatConverters) : rtl150.bpl -> HOOKED (Unknown @ 0x6490FC7F)
[Inline] EAT @explorer.exe (@Controls@TCustomTouchManager@) : vcl150.bpl -> HOOKED (Unknown @ 0x34772A44)
[Inline] EAT @explorer.exe (@Controls@TDockTree@) : vcl150.bpl -> HOOKED (Unknown @ 0xC0779121)
[Inline] EAT @explorer.exe (@Controls@TTouchManager@) : vcl150.bpl -> HOOKED (Unknown @ 0x34772FF8)
[Inline] EAT @explorer.exe (@Jclmath@Catalan) : Jcl150.bpl -> HOOKED (Unknown @ 0x00BF2040)
[Inline] EAT @explorer.exe (@Jclmath@Cbrt3) : Jcl150.bpl -> HOOKED (Unknown @ 0x90B1D717)
[Inline] EAT @explorer.exe (@Jclmath@LnPi) : Jcl150.bpl -> HOOKED (Unknown @ 0xCA671DA3)
[Inline] EAT @explorer.exe (@Jclmath@Log3) : Jcl150.bpl -> HOOKED (Unknown @ 0x84D25F65)
[Inline] EAT @explorer.exe (@Jclsimplexml@TJclSimpleXMLProps@) : Jcl150.bpl -> HOOKED (Unknown @ 0x4858BACA)
[Inline] EAT @explorer.exe (@Jclstructstorage@UnitVersioning) : Jcl150.bpl -> HOOKED (Unknown @ 0xF469DFA7)
[Inline] EAT @explorer.exe (@Jclwin32@RtdlNetGroupAdd) : Jcl150.bpl -> HOOKED (Unknown @ 0x3467D32D)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_AsymmetricSignatureDeformatter) : Jcl150.bpl -> HOOKED (Unknown @ 0x269C6902)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_Buffer) : Jcl150.bpl -> HOOKED (Unknown @ 0x8313E316)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_CaseInsensitiveComparer) : Jcl150.bpl -> HOOKED (Unknown @ 0x6C9E7D34)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_FileNotFoundException) : Jcl150.bpl -> HOOKED (Unknown @ 0xEB14FC04)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_JulianCalendar) : Jcl150.bpl -> HOOKED (Unknown @ 0x607DE6A9)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_PKCS1MaskGenerationMethod) : Jcl150.bpl -> HOOKED (Unknown @ 0x5E0E5459)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_ProgIdAttribute) : Jcl150.bpl -> HOOKED (C:\Windows\System32\mf.dll @ 0x64693527)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_SHA384) : Jcl150.bpl -> HOOKED (Unknown @ 0x062DADDF)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_SoapDateTime) : Jcl150.bpl -> HOOKED (Unknown @ 0x886A688F)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID_IChannel) : Jcl150.bpl -> HOOKED (Unknown @ 0xB577C87E)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__BitConverter) : Jcl150.bpl -> HOOKED (Unknown @ 0xD97E4C5E)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__CryptographicException) : Jcl150.bpl -> HOOKED (Unknown @ 0xFA6AC5AF)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__CustomAttributeBuilder) : Jcl150.bpl -> HOOKED (Unknown @ 0x47E035A9)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__ExternalException) : Jcl150.bpl -> HOOKED (Unknown @ 0x70C9C911)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__IsolatedStorageFilePermission) : Jcl150.bpl -> HOOKED (Unknown @ 0x292E9B90)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__Pointer) : Jcl150.bpl -> HOOKED (Unknown @ 0x03125CDC)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__RegionInfo) : Jcl150.bpl -> HOOKED (Unknown @ 0xD76F9F58)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__SiteIdentityPermission) : Jcl150.bpl -> HOOKED (Unknown @ 0x4E9A9BCB)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__ThaiBuddhistCalendar) : Jcl150.bpl -> HOOKED (Unknown @ 0xA3E88D47)
[Inline] EAT @explorer.exe (@Aspbehavior@TRulerBehavior@) : vclie150.bpl -> HOOKED (Unknown @ 0x70A59DD1)
[Inline] EAT @explorer.exe (@Mshtml@CLASS_HTMLFieldSetElement) : vclie150.bpl -> HOOKED (Unknown @ 0x05861024)
[Inline] EAT @explorer.exe (@Mshtml@CLASS_HTMLLegendElement) : vclie150.bpl -> HOOKED (Unknown @ 0x05861044)
[Inline] EAT @explorer.exe (@Mshtml@CLASS_HTMLTableSection) : vclie150.bpl -> HOOKED (Unknown @ 0x05860D43)
[Inline] EAT @explorer.exe (@Mshtml@IID_IHTMLControlElement) : vclie150.bpl -> HOOKED (Unknown @ 0x0585FD25)

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST9250410AS +++++
--- User ---
[MBR] e333384ada68f5f79c145728a62db8a5
[BSP] c9e2a9c3cb6a242d888f9111c359368c : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 222972 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 457056256 | Size: 15199 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 488183808 | Size: 103 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_02142014_182747.txt >>
 
Here is the other:

RogueKiller V8.8.7 [Feb 11 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Erica [Admin rights]
Mode : Remove -- Date : 02/14/2014 18:28:40
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
[Address] SSDT[168] : NtMapViewOfSection @ 0x81C625F1 -> HOOKED (C:\Windows\System32\Drivers\tjpdhirn.SYS @ 0xA88ED506)
[Address] SSDT[215] : NtProtectVirtualMemory @ 0x81C5E651 -> HOOKED (C:\Windows\System32\Drivers\tjpdhirn.SYS @ 0xA88ED2AA)
[Inline] EAT @explorer.exe (@Classes@TFiler@) : rtl150.bpl -> HOOKED (Unknown @ 0x3059296C)
[Inline] EAT @explorer.exe (@Classes@TReader@) : rtl150.bpl -> HOOKED (Unknown @ 0xB45933BC)
[Inline] EAT @explorer.exe (@Classes@TStreamWriter@) : rtl150.bpl -> HOOKED (Unknown @ 0x54599FB5)
[Inline] EAT @explorer.exe (@Comobj@TAutoObjectEvent@) : rtl150.bpl -> HOOKED (Unknown @ 0xDC5BB8A4)
[Inline] EAT @explorer.exe (@Msxml@IID_ISAXEntityResolver) : rtl150.bpl -> HOOKED (Unknown @ 0x1FB8BAB5)
[Inline] EAT @explorer.exe (@System@ExceptionClass) : rtl150.bpl -> HOOKED (Unknown @ 0xDD6A1039)
[Inline] EAT @explorer.exe (@Wincodec@CATID_WICFormatConverters) : rtl150.bpl -> HOOKED (Unknown @ 0x6490FC7F)
[Inline] EAT @explorer.exe (@Controls@TCustomTouchManager@) : vcl150.bpl -> HOOKED (Unknown @ 0x34772A44)
[Inline] EAT @explorer.exe (@Controls@TDockTree@) : vcl150.bpl -> HOOKED (Unknown @ 0xC0779121)
[Inline] EAT @explorer.exe (@Controls@TTouchManager@) : vcl150.bpl -> HOOKED (Unknown @ 0x34772FF8)
[Inline] EAT @explorer.exe (@Jclmath@Catalan) : Jcl150.bpl -> HOOKED (Unknown @ 0x00BF2040)
[Inline] EAT @explorer.exe (@Jclmath@Cbrt3) : Jcl150.bpl -> HOOKED (Unknown @ 0x90B1D717)
[Inline] EAT @explorer.exe (@Jclmath@LnPi) : Jcl150.bpl -> HOOKED (Unknown @ 0xCA671DA3)
[Inline] EAT @explorer.exe (@Jclmath@Log3) : Jcl150.bpl -> HOOKED (Unknown @ 0x84D25F65)
[Inline] EAT @explorer.exe (@Jclsimplexml@TJclSimpleXMLProps@) : Jcl150.bpl -> HOOKED (Unknown @ 0x4858BACA)
[Inline] EAT @explorer.exe (@Jclstructstorage@UnitVersioning) : Jcl150.bpl -> HOOKED (Unknown @ 0xF469DFA7)
[Inline] EAT @explorer.exe (@Jclwin32@RtdlNetGroupAdd) : Jcl150.bpl -> HOOKED (Unknown @ 0x3467D32D)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_AsymmetricSignatureDeformatter) : Jcl150.bpl -> HOOKED (Unknown @ 0x269C6902)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_Buffer) : Jcl150.bpl -> HOOKED (Unknown @ 0x8313E316)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_CaseInsensitiveComparer) : Jcl150.bpl -> HOOKED (Unknown @ 0x6C9E7D34)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_FileNotFoundException) : Jcl150.bpl -> HOOKED (Unknown @ 0xEB14FC04)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_JulianCalendar) : Jcl150.bpl -> HOOKED (Unknown @ 0x607DE6A9)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_PKCS1MaskGenerationMethod) : Jcl150.bpl -> HOOKED (Unknown @ 0x5E0E5459)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_ProgIdAttribute) : Jcl150.bpl -> HOOKED (C:\Windows\System32\mf.dll @ 0x64693527)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_SHA384) : Jcl150.bpl -> HOOKED (Unknown @ 0x062DADDF)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@CLASS_SoapDateTime) : Jcl150.bpl -> HOOKED (Unknown @ 0x886A688F)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID_IChannel) : Jcl150.bpl -> HOOKED (Unknown @ 0xB577C87E)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__BitConverter) : Jcl150.bpl -> HOOKED (Unknown @ 0xD97E4C5E)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__CryptographicException) : Jcl150.bpl -> HOOKED (Unknown @ 0xFA6AC5AF)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__CustomAttributeBuilder) : Jcl150.bpl -> HOOKED (Unknown @ 0x47E035A9)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__ExternalException) : Jcl150.bpl -> HOOKED (Unknown @ 0x70C9C911)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__IsolatedStorageFilePermission) : Jcl150.bpl -> HOOKED (Unknown @ 0x292E9B90)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__Pointer) : Jcl150.bpl -> HOOKED (Unknown @ 0x03125CDC)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__RegionInfo) : Jcl150.bpl -> HOOKED (Unknown @ 0xD76F9F58)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__SiteIdentityPermission) : Jcl150.bpl -> HOOKED (Unknown @ 0x4E9A9BCB)
[Inline] EAT @explorer.exe (@Mscorlib_tlb@IID__ThaiBuddhistCalendar) : Jcl150.bpl -> HOOKED (Unknown @ 0xA3E88D47)
[Inline] EAT @explorer.exe (@Aspbehavior@TRulerBehavior@) : vclie150.bpl -> HOOKED (Unknown @ 0x70A59DD1)
[Inline] EAT @explorer.exe (@Mshtml@CLASS_HTMLFieldSetElement) : vclie150.bpl -> HOOKED (Unknown @ 0x05861024)
[Inline] EAT @explorer.exe (@Mshtml@CLASS_HTMLLegendElement) : vclie150.bpl -> HOOKED (Unknown @ 0x05861044)
[Inline] EAT @explorer.exe (@Mshtml@CLASS_HTMLTableSection) : vclie150.bpl -> HOOKED (Unknown @ 0x05860D43)
[Inline] EAT @explorer.exe (@Mshtml@IID_IHTMLControlElement) : vclie150.bpl -> HOOKED (Unknown @ 0x0585FD25)

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST9250410AS +++++
--- User ---
[MBR] e333384ada68f5f79c145728a62db8a5
[BSP] c9e2a9c3cb6a242d888f9111c359368c : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 222972 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 457056256 | Size: 15199 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 488183808 | Size: 103 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_02142014_182840.txt >>
RKreport[0]_S_02142014_182747.txt
 
I ran MBAR and it said Congratulations, no threats found! Here are the logs though:

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org

Database version: v2014.02.14.11

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.16518
Erica :: ERICA-PC [administrator]

2/14/2014 6:49:22 PM
mbar-log-2014-02-14 (18-49-22).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 247114
Time elapsed: 16 minute(s), 36 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 11.0.9600.16518

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 1.662000 GHz
Memory total: 1061363712, free: 212148224

Downloaded database version: v2014.02.14.11
Downloaded database version: v2013.12.18.01
=======================================
Initializing...
------------ Kernel report ------------
02/14/2014 18:48:57
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\halmacpi.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\system32\DRIVERS\dvmio.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\bcmwl6.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\usbuhci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\stwrt.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\tjpdhirn.SYS
\SystemRoot\System32\Drivers\aswVmm.SYS
\??\C:\Windows\system32\drivers\aswRdr2.sys
\??\C:\Windows\system32\drivers\aswMonFlt.sys
\??\C:\Windows\system32\drivers\aswSnx.sys
\??\C:\Windows\system32\drivers\aswStm.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff84a46a78
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-0\
Lower Device Object: 0xffffffff8402a028
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff84a46a78, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff84a466b0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff84a46a78, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff84018a20, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8402a028, DeviceName: \Device\Ide\IAAStorageDevice-0\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 3F2EB0A1

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 407552
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 409600 Numsec = 456646656

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 457056256 Numsec = 31127552

Partition 3 type is Other (0xc)
Partition is NOT ACTIVE.
Partition starts at LBA: 488183808 Numsec = 211312

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...
Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-I.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-I.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    If the connection is not there use restore point you created prior to running Combofix.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
 
ComboFix Log:

ComboFix 14-02-14.01 - Erica 02/15/2014 6:23.3.2 - x86
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1012.104 [GMT -5:00]
Running from: c:\users\Erica\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2014-01-15 to 2014-02-15 )))))))))))))))))))))))))))))))
.
.
2014-02-15 11:44 . 2014-02-15 11:44 -------- d-----w- c:\users\Public\AppData\Local\temp
2014-02-15 11:44 . 2014-02-15 11:44 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-02-14 23:48 . 2014-02-15 00:06 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2014-02-14 23:48 . 2014-02-14 23:48 107224 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-02-14 23:47 . 2014-02-14 23:47 75480 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-02-14 17:34 . 2014-02-14 17:34 64168 ----a-w- c:\windows\system32\drivers\aswStm.sys
2014-02-14 17:34 . 2014-02-14 17:34 180248 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2014-02-14 17:34 . 2014-02-14 17:34 775952 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2014-02-14 17:34 . 2014-02-14 17:34 49944 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2014-02-14 17:34 . 2014-02-14 17:34 410784 ----a-w- c:\windows\system32\drivers\aswSP.sys
2014-02-14 17:34 . 2014-02-14 17:34 79720 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
2014-02-14 17:34 . 2014-02-14 17:34 67824 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2014-02-14 17:34 . 2014-02-14 17:34 43152 ----a-w- c:\windows\avastSS.scr
2014-02-14 17:33 . 2014-02-14 17:33 -------- d-----w- c:\program files\AVAST Software
2014-02-14 10:45 . 2013-12-04 02:57 7760024 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{A96CA27F-F808-48D3-8044-3286067447B7}\mpengine.dll
2014-02-12 08:01 . 2013-12-21 08:56 454656 ----a-w- c:\windows\system32\vbscript.dll
2014-02-07 16:28 . 2014-02-07 16:28 -------- d-----w- c:\users\Erica\AppData\Roaming\SMART Technologies
2014-01-16 22:48 . 2014-01-16 22:48 -------- d-----w- c:\program files\Common Files\Java
2014-01-16 22:47 . 2014-01-16 22:47 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2014-01-16 21:50 . 2012-08-21 18:01 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2014-01-16 21:49 . 2014-01-16 21:49 -------- d-----w- c:\program files\iPod
2014-01-16 21:49 . 2014-01-16 21:50 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-01-16 21:49 . 2014-01-16 21:50 -------- d-----w- c:\program files\iTunes
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-14 17:34 . 2012-01-11 20:26 270240 ----a-w- c:\windows\system32\aswBoot.exe
2014-02-05 06:53 . 2013-12-06 08:10 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-05 06:53 . 2013-12-06 08:10 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-01-02 08:46 . 2014-01-02 08:46 71680 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2014-01-02 08:46 . 2014-01-02 08:46 646144 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2014-01-02 08:46 . 2014-01-02 08:46 645120 ----a-w- c:\windows\system32\jsIntl.dll
2014-01-02 08:46 . 2014-01-02 08:46 62464 ----a-w- c:\windows\system32\tdc.ocx
2014-01-02 08:46 . 2014-01-02 08:46 34816 ----a-w- c:\windows\system32\JavaScriptCollectionAgent.dll
2014-01-02 08:46 . 2014-01-02 08:46 337408 ----a-w- c:\windows\system32\html.iec
2014-01-02 08:46 . 2014-01-02 08:46 24576 ----a-w- c:\windows\system32\licmgr10.dll
2014-01-02 08:46 . 2014-01-02 08:46 194048 ----a-w- c:\windows\system32\elshyph.dll
2014-01-02 08:46 . 2014-01-02 08:46 182272 ----a-w- c:\windows\system32\msls31.dll
2014-01-02 08:46 . 2014-01-02 08:46 151552 ----a-w- c:\windows\system32\iexpress.exe
2014-01-02 08:46 . 2014-01-02 08:46 139264 ----a-w- c:\windows\system32\wextract.exe
2014-01-02 08:46 . 2014-01-02 08:46 1051136 ----a-w- c:\windows\system32\mshtmlmedia.dll
2014-01-02 08:46 . 2014-01-02 08:46 86016 ----a-w- c:\windows\system32\iesysprep.dll
2014-01-02 08:46 . 2014-01-02 08:46 74240 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2014-01-02 08:46 . 2014-01-02 08:46 61952 ----a-w- c:\windows\system32\MshtmlDac.dll
2014-01-02 08:46 . 2014-01-02 08:46 48640 ----a-w- c:\windows\system32\mshtmler.dll
2014-01-02 08:46 . 2014-01-02 08:46 36352 ----a-w- c:\windows\system32\imgutil.dll
2014-01-02 08:46 . 2014-01-02 08:46 13312 ----a-w- c:\windows\system32\mshta.exe
2014-01-02 08:46 . 2014-01-02 08:46 111616 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-12-18 11:13 . 2012-01-10 04:48 231584 ------w- c:\windows\system32\MpSigStub.exe
2013-11-27 01:14 . 2014-01-14 21:11 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-11-27 01:13 . 2014-01-14 21:11 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-11-27 01:13 . 2014-01-14 21:11 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-11-27 01:13 . 2014-01-14 21:11 43520 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-11-27 01:13 . 2014-01-14 21:11 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-11-27 01:13 . 2014-01-14 21:11 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-11-27 01:13 . 2014-01-14 21:11 6016 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-11-26 11:11 . 2014-01-14 21:11 240576 ----a-w- c:\windows\system32\drivers\netio.sys
2013-11-26 10:10 . 2014-01-14 21:11 2349056 ----a-w- c:\windows\system32\win32k.sys
2013-11-23 18:26 . 2013-12-11 02:04 417792 ----a-w- c:\windows\system32\WMPhoto.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2014-02-14 17:34 259464 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]
@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"
[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]
2010-03-28 22:22 718848 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]
@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"
[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]
2010-03-28 22:22 718848 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]
@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"
[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]
2010-03-28 22:22 718848 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]
@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"
[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]
2010-03-28 22:22 718848 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]
@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"
[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]
2010-03-28 22:22 718848 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-04-24 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-04-24 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-04-24 150552]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2012-02-21 1721640]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-10-13 186904]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2010-02-26 495708]
"MSN Toolbar"="c:\program files\MSN Toolbar\Platform\4.0.0369.0\mswinext.exe" [2009-11-30 240472]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"HP Quick Launch"="c:\program files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-04-09 601144]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2013-05-08 41056]
"ZumoDrive"="c:\program files\Hewlett-Packard\HP CloudDrive\ZumoLauncher.lnk" [2010-05-13 2038]
"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-04-05 8192]
"BambooCore"="c:\program files\Bamboo Dock\BambooCore.exe" [2012-12-12 646744]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-11-02 152392]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"AvastUI.exe"="c:\program files\AVAST Software\Avast\AvastUI.exe" [2014-02-14 3767096]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SPReview"="c:\windows\System32\SPReview\SPReview.exe" [2013-05-14 280576]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Media Suite.lnk - c:\program files\Hewlett-Packard\HP Media Suite\Home\ArcStart.exe [2010-4-1 91648]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0sdnclean.exe
.
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-02-28 161384]
R3 aswStm;aswStm;c:\windows\system32\drivers\aswStm.sys [2014-02-14 64168]
R3 hidkmdf;KMDF Driver;c:\windows\system32\DRIVERS\hidkmdf.sys [2012-12-03 11680]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2014-02-06 108032]
R3 netw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-09 186912]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-10-03 204288]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WacHidRouter;Wacom Hid Router;c:\windows\system32\DRIVERS\wachidrouter.sys [2012-12-03 70048]
R3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [2011-09-08 10752]
R3 wacomrouterfilter;Wacom Router Filter Driver;c:\windows\system32\DRIVERS\wacomrouterfilter.sys [2012-11-15 13728]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-07-13 311296]
S0 aswRvrt;avast! Revert; [x]
S0 aswVmm;avast! VM Monitor; [x]
S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2014-02-14 775952]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2014-02-14 410784]
S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2009-11-11 18136]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0cefa6767c6211ec\aestsrv.exe [2009-03-03 81920]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2014-02-14 67824]
S2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-04-01 338168]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-04-05 103992]
S2 HPWMISVC;HPWMISVC;c:\program files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-04-09 26168]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]
S2 WTabletServiceCon;Wacom Consumer Service;c:\program files\Tablet\Pen\WTabletServiceCon.exe [2012-12-11 528256]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 22856]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4FB2407C-C8E4-BBC8-BB1C-FCCB2EF5914B}]
2010-04-19 03:47 702464 ----a-w- c:\program files\Hewlett-Packard\HP Media Suite\Home\HPMediaSuite.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4FB2AA7C-C8E4-BBC8-BB1C-FAAB2EF5914B}]
2013-10-12 01:15 141824 ----a-w- c:\windows\System32\wscript.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-04 03:43 1211720 ----a-w- c:\program files\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-15 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-12-06 06:53]
.
2014-02-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-05-03 22:08]
.
2014-02-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-05-03 22:08]
.
2014-02-11 c:\windows\Tasks\HPCeeScheduleForErica.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 02:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\Erica\AppData\Roaming\DVDVideoSoftIEHelpers\freeytvdownloader.htm
IE: Free YouTube to MP3 Converter - c:\users\Erica\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\
FF - prefs.js: browser.search.selectedEngine - Conduit Search
FF - prefs.js: browser.startup.homepage - about:home
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(6128)
c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
Completion time: 2014-02-15 06:49:05
ComboFix-quarantined-files.txt 2014-02-15 11:49
ComboFix2.txt 2012-01-22 08:09
ComboFix3.txt 2012-01-16 13:53
.
Pre-Run: 172,442,660,864 bytes free
Post-Run: 172,157,386,752 bytes free
.
- - End Of File - - E41E90C8191DE0DC6D1FCECC98BF7BBF
818BA4154CC46569594391DDC240AC62
 
Looks good.

redtarget.gif
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

redtarget.gif
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

redtarget.gif
Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
# AdwCleaner v3.018 - Report created 16/02/2014 at 01:34:34
# Updated 28/01/2014 by Xplode
# Operating System : Windows 7 Starter Service Pack 1 (32 bits)
# Username : Erica - ERICA-PC
# Running from : C:\Users\Erica\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : DvmMDES

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Erica\AppData\Roaming\dvdvideosoftiehelpers
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{ACAA314B-EEBA-48E4-AD47-84E31C44796C}]
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKLM\Software\DeviceVM
Key Deleted : HKLM\Software\SearchProtect

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518


-\\ Mozilla Firefox v27.0.1 (en-US)

[ File : C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\prefs.js ]

Line Deleted : user_pref("browser.newtab.url", "hxxp://search.conduit.com/?ctid=CT3322287&octid=EB_ORIGINAL_CTID&SearchSource=69&CUI=&SSPV=T21020A_sp_ff&Lay=1&UM=4&UP=SP267D4463-7B31-4FC3-9CC9-575A0BAD07B0");
Line Deleted : user_pref("browser.search.defaultenginename", "Conduit Search");
Line Deleted : user_pref("browser.search.selectedEngine", "Conduit Search");
Line Deleted : user_pref("extensions.bootstrappedAddons", "{\"{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}\":{\"version\":\"2.4.1\",\"type\":\"extension\",\"descriptor\":\"C:\\\\Users\\\\Erica\\\\AppData\\\\Roaming\\\\Moz[...]

-\\ Google Chrome v32.0.1700.107

[ File : C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [2634 octets] - [16/02/2014 01:26:45]
AdwCleaner[S0].txt - [2515 octets] - [16/02/2014 01:34:34]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2575 octets] ##########
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 7 Starter x86
Ran by Erica on Sun 02/16/2014 at 1:46:16.43
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Erica\AppData\Roaming\mozilla\firefox\profiles\waa02kxj.default-1368179845372\minidumps [83 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 02/16/2014 at 1:56:06.83
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
I apologize but I am having some difficulty with OTL. I have installed it and after selecting Scan All Users and then Quick Scan the program sits there and doesn't do anything. What should I do?
 
Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please copy and paste it to your reply.
 
FRST log:

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 16-02-2014
Ran by Erica (administrator) on ERICA-PC on 16-02-2014 17:18:11
Running from C:\Users\Erica\Desktop
Microsoft Windows 7 Starter Service Pack 1 (X86) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: https://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html
Download link for 64-Bit Version: https://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST:

==================== Processes (Whitelisted) =================

(IDT, Inc.) C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0cefa6767c6211ec\STacSV.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\Pen\WTabletServiceCon.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Microsoft Corporation) C:\Windows\system32\WLANExt.exe
(Andrea Electronics Corporation) C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0cefa6767c6211ec\aestsrv.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
() C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
(Wacom Technology) C:\Program Files\Tablet\Pen\WacomHost.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray.exe
(Microsoft Corp.) C:\Program Files\MSN Toolbar\Platform\4.0.0369.0\mswinext.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
() C:\Program Files\Bamboo Dock\BambooCore.exe
(Hewlett-Packard) C:\Program Files\Hp\HP Software Update\hpwuschd2.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(Intel Corporation) C:\Windows\system32\igfxsrvc.exe
(Zecter Inc.) C:\Program Files\Hewlett-Packard\HP CloudDrive\zumodrive.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\Pen\Pen_Tablet.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
(Hewlett-Packard Development Company L.P.) C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe
(Microsoft Corporation) C:\Windows\system32\UI0Detect.exe
(Farbar) C:\Users\Erica\Desktop\FRST(1).exe


==================== Registry (Whitelisted) ==================

HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1721640 2012-02-21] (Synaptics Incorporated)
HKLM\...\Run: [IAAnotif] - C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe [186904 2009-10-13] (Intel Corporation)
HKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray.exe [495708 2010-02-26] (IDT, Inc.)
HKLM\...\Run: [MSN Toolbar] - C:\Program Files\MSN Toolbar\Platform\4.0.0369.0\mswinext.exe [240472 2009-11-30] (Microsoft Corp.)
HKLM\...\Run: [Microsoft Default Manager] - C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe [288080 2009-07-17] (Microsoft Corporation)
HKLM\...\Run: [HP Quick Launch] - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [601144 2010-04-09] (Hewlett-Packard Company)
HKLM\...\Run: [Adobe ARM] - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)
HKLM\...\Run: [Adobe Reader Speed Launcher] - C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [41056 2013-05-08] (Adobe Systems Incorporated)
HKLM\...\Run: [ZumoDrive] - C:\Program Files\Hewlett-Packard\HP CloudDrive\ZumoLauncher.lnk [2038 2010-05-13] ()
HKLM\...\Run: [HPWirelessAssistant] - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe [363064 2010-04-05] (Hewlett-Packard)
HKLM\...\Run: [BambooCore] - C:\Program Files\Bamboo Dock\BambooCore.exe [646744 2012-12-12] ()
HKLM\...\Run: [HP Software Update] - C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-05-10] (Hewlett-Packard)
HKLM\...\Run: [APSDaemon] - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [152392 2013-11-02] (Apple Inc.)
HKLM\...\Run: [SunJavaUpdateSched] - C:\Program Files\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
HKLM\...\Run: [AvastUI.exe] - C:\Program Files\AVAST Software\Avast\AvastUI.exe [3767096 2014-02-14] (AVAST Software)
HKU\.DEFAULT\...\RunOnce: [SPReview] - C:\Windows\System32\SPReview\SPReview.exe [280576 2013-05-14] (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKLM - {D9B3F849-77BB-4DE7-9B5E-E67FD9D10BBC} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl
SearchScopes: HKCU - {D9B3F849-77BB-4DE7-9B5E-E67FD9D10BBC} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl
BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO: No Name - {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0369.0\npwinext.dll (Microsoft Corporation)
BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0369.0\npwinext.dll (Microsoft Corporation)
Toolbar: HKLM - avast! Online Security - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

FireFox:
========
FF ProfilePath: C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372
FF Homepage: about:home
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF32_12_0_0_44.dll ()
FF Plugin: @adobe.com/ShockwavePlayer - C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF Plugin: @Apple.com/iTunes,version=1.0 - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin: @java.com/DTPlugin,version=10.51.2 - C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.51.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @Microsoft.com/NpWinExt,version=4.0 - C:\Program Files\MSN Toolbar\Platform\4.0.0369.0\npwinext.dll (Microsoft Corporation)
FF Plugin: @microsoft.com/WLPG,version=14.0.8081.0709 - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin: @tools.google.com/Google Update;version=3 - C:\Program Files\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 - C:\Program Files\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @wacom.com/wacom-plugin,version=1.1.0.10 - C:\Program Files\TabletPlugins\npwacom.dll (Wacom, Inc.)
FF Plugin: @wacom.com/wtPlugin,version=2.0.0.1 - C:\Program Files\TabletPlugins\npWacomTabletPlugin.dll (Wacom)
FF Plugin: @wacom.com/wtPlugin,version=2.1.0.2 - C:\Program Files\TabletPlugins\npWacomTabletPlugin.dll (Wacom)
FF Plugin: Adobe Reader - C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKCU: wacom.com/WacomTabletPlugin - C:\Program Files\TabletPlugins\npWacomTabletPlugin.dll (Wacom)
FF Extension: EPUBReader - C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\Extensions\{5384767E-00D9-40E9-B72F-9CC39D655D6F} [2013-12-02]
FF Extension: Adblock Plus Pop-up Addon - C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\Extensions\adblockpopups@jessehakanen.net.xpi [2013-06-11]
FF Extension: Webmail Ad Blocker - C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\Extensions\gmailnoads@mywebber.com.xpi [2013-05-10]
FF Extension: Turn Off the Lights - C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\Extensions\stefanvandamme@stefanvd.net.xpi [2013-06-26]
FF Extension: Tile Tabs - C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\Extensions\tiletabs@DW-dev.xpi [2013-06-11]
FF Extension: YouTube Auto Replay - C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\Extensions\YouTubeAutoReplay@arikv.com.xpi [2013-06-11]
FF Extension: LeechBlock - C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\Extensions\{a95d8332-e4b4-6e7f-98ac-20b733364387}.xpi [2013-05-22]
FF Extension: FirefoxAdKiller - C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\Extensions\{b1df372d-8b32-4c7d-b6b4-9c5b78cf6fb1}.xpi [2013-05-10]
FF Extension: Adblock Plus - C:\Users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\waa02kxj.default-1368179845372\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2013-05-10]
FF Extension: Skype Click to Call - C:\Program Files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} [2014-02-14]
FF HKLM\...\Firefox\Extensions: [msntoolbar@msn.com] - C:\Program Files\MSN Toolbar\Platform\4.0.0369.0\Firefox
FF Extension: MSN Toolbar - C:\Program Files\MSN Toolbar\Platform\4.0.0369.0\Firefox [2010-07-07]
FF HKLM\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: avast! Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2014-02-14]

Chrome:
=======
CHR HomePage: hxxp://google.com/
CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\32.0.1700.107\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\32.0.1700.107\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\32.0.1700.107\pdf.dll ()
CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll No File
CHR Plugin: (Java(TM) Platform SE 7 U21) - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
CHR Plugin: (MSN® Toolbar) - C:\Program Files\MSN Toolbar\Platform\4.0.0369.0\npwinext.dll (Microsoft Corporation)
CHR Plugin: (WacomTabletPlugin) - C:\Program Files\TabletPlugins\npWacomTabletPlugin.dll (Wacom)
CHR Plugin: ( Wacom Dynamic Link Library) - C:\Program Files\TabletPlugins\npwacom.dll (Wacom, Inc.)
CHR Plugin: (Windows Live® Photo Gallery) - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (iTunes Application Detector) - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Shockwave for Director) - C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32_11_7_700_169.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll No File
CHR Extension: (Google Docs) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-05-03]
CHR Extension: (Google Drive) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-05-03]
CHR Extension: (YouTube) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-05-03]
CHR Extension: (Google Search) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-05-03]
CHR Extension: (Universe) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\ebkhmhnhknbjjggjfagcaaoimilkogcn [2013-09-05]
CHR Extension: (avast! Online Security) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2013-06-12]
CHR Extension: (Windows Media Player Extension for HTML5) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\hokdglbhghcebcopdbanieangmcamaak [2013-05-03]
CHR Extension: (Concentrate) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\idfmgklhndkcggamadboiaepmohpjhjj [2013-06-11]
CHR Extension: (Skype Click to Call) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2013-05-12]
CHR Extension: (Google Wallet) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-24]
CHR Extension: (Gmail) - C:\Users\Erica\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-05-03]
CHR HKLM\...\Chrome\Extension: [fplhdcjmbpfkejbhngmlngaecbjmoimd] - C:\Program Files\AVAST Software\Avast\AdBlocker\Chrome\avast-adblocker-chrome.crx [2013-05-03]
CHR HKLM\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2014-02-14]
CHR HKLM\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx [2013-01-31]
CHR HKCU\...\Chrome\Extension: [nikpibnbobmbdbheedjfogjlikpgpnhp] - C:\Program Files\Common Files\DVDVideoSoft\plugins\DVDVideoSoftBrowserExtension.crx [2013-01-31]

========================== Services (Whitelisted) =================

S3 ACDaemon; C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [109056 2009-02-06] (ArcSoft Inc.)
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-02-14] (AVAST Software)
S3 GameConsoleService; C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe [238328 2010-01-04] (WildTangent, Inc.)
R2 HP Wireless Assistant Service; C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [103992 2010-04-05] (Hewlett-Packard)
R2 HPWMISVC; C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [26168 2010-04-09] ()
R2 MBAMScheduler; C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)
R2 STacSV; C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0cefa6767c6211ec\STacSV.exe [229458 2010-02-26] (IDT, Inc.)
R2 WTabletServiceCon; C:\Program Files\Tablet\Pen\WTabletServiceCon.exe [528256 2012-12-11] (Wacom Technology, Corp.)
S2 HP Support Assistant Service; "C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe" [X]

==================== Drivers (Whitelisted) ====================

R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [67824 2014-02-14] (AVAST Software)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [79720 2014-02-14] (AVAST Software)
R0 aswRvrt; C:\Windows\system32\Drivers\aswRvrt.sys [49944 2014-02-14] ()
R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [775952 2014-02-14] (AVAST Software)
R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [410784 2014-02-14] (AVAST Software)
S3 aswStm; C:\Windows\system32\drivers\aswStm.sys [64168 2014-02-14] (AVAST Software)
R0 aswVmm; C:\Windows\system32\Drivers\aswVmm.sys [180248 2014-02-14] ()
R1 DVMIO; C:\Windows\System32\DRIVERS\dvmio.sys [18136 2009-11-11] (DeviceVM, Inc.)
S3 hidkmdf; C:\Windows\System32\DRIVERS\hidkmdf.sys [11680 2012-12-03] (Windows (R) Win 7 DDK provider)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [22856 2013-04-04] (Malwarebytes Corporation)
S3 WacHidRouter; C:\Windows\System32\DRIVERS\wachidrouter.sys [70048 2012-12-03] (Wacom Technology)
S3 wacomrouterfilter; C:\Windows\System32\DRIVERS\wacomrouterfilter.sys [13728 2012-11-15] (Wacom Technology)
U5 AppMgmt; C:\Windows\system32\svchost.exe [20992 2009-07-13] (Microsoft Corporation)
S3 catchme; \??\C:\Users\Erica\AppData\Local\Temp\catchme.sys [X]
S3 wacommousefilter; system32\DRIVERS\wacommousefilter.sys [X]
S3 wacomvhid; system32\DRIVERS\wacomvhid.sys [X]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2014-02-16 17:18 - 2014-02-16 17:18 - 00019625 _____ () C:\Users\Erica\Desktop\FRST.txt
2014-02-16 17:17 - 2014-02-16 17:17 - 01141248 _____ (Farbar) C:\Users\Erica\Desktop\FRST(1).exe
2014-02-16 02:32 - 2014-02-16 02:32 - 00602112 _____ (OldTimer Tools) C:\Users\Erica\Desktop\OTL.exe
2014-02-16 01:56 - 2014-02-16 01:56 - 00000774 _____ () C:\Users\Erica\Desktop\JRT.txt
2014-02-16 01:46 - 2014-02-16 01:46 - 00000000 ____D () C:\Windows\ERUNT
2014-02-16 01:40 - 2014-02-16 01:40 - 01037530 _____ (Thisisu) C:\Users\Erica\Desktop\JRT.exe
2014-02-16 01:26 - 2014-02-16 01:34 - 00000000 ____D () C:\AdwCleaner
2014-02-16 01:24 - 2014-02-16 01:24 - 01166132 _____ () C:\Users\Erica\Desktop\adwcleaner.exe
2014-02-15 13:08 - 2014-02-15 13:08 - 00000546 _____ () C:\Windows\PFRO.log
2014-02-15 06:49 - 2014-02-15 06:49 - 00016133 _____ () C:\ComboFix.txt
2014-02-15 06:09 - 2014-02-15 06:09 - 00000000 ____D () C:\Users\Erica\Documents\ProcAlyzer Dumps
2014-02-15 05:59 - 2014-02-15 06:00 - 00002334 _____ () C:\Users\Erica\Desktop\New Text Document.txt
2014-02-15 05:58 - 2014-02-15 05:58 - 05183211 ____R (Swearware) C:\Users\Erica\Desktop\ComboFix.exe
2014-02-15 05:57 - 2014-02-15 05:58 - 05183211 _____ (Swearware) C:\Users\Erica\Downloads\ComboFix.exe
2014-02-14 19:34 - 2014-02-14 19:35 - 00000000 ____D () C:\Program Files\Mozilla Firefox
2014-02-14 18:48 - 2014-02-14 19:06 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-02-14 18:48 - 2014-02-14 18:48 - 00107224 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-02-14 18:47 - 2014-02-14 19:06 - 00000000 ____D () C:\Users\Erica\Desktop\mbar
2014-02-14 18:47 - 2014-02-14 18:47 - 00075480 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-02-14 18:46 - 2014-02-14 18:46 - 12589848 _____ (Malwarebytes Corp.) C:\Users\Erica\Downloads\mbar-1.07.0.1009.exe
2014-02-14 18:28 - 2014-02-14 18:28 - 00006633 _____ () C:\Users\Erica\Desktop\RKreport[0]_D_02142014_182840.txt
2014-02-14 18:27 - 2014-02-14 18:27 - 00006570 _____ () C:\Users\Erica\Desktop\RKreport[0]_S_02142014_182747.txt
2014-02-14 18:15 - 2014-02-14 18:29 - 00000000 ____D () C:\Users\Erica\Desktop\RK_Quarantine
2014-02-14 18:13 - 2014-02-14 18:13 - 03813376 _____ () C:\Users\Erica\Desktop\RogueKiller.exe
2014-02-14 14:17 - 2014-02-14 14:17 - 01254400 _____ () C:\Users\Erica\Desktop\Feldman 2.13 Service.xls
2014-02-14 12:35 - 2014-02-14 12:35 - 00002119 _____ () C:\Users\Public\Desktop\avast! Free Antivirus.lnk
2014-02-14 12:34 - 2014-02-14 12:34 - 00775952 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSnx.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00410784 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSP.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00180248 _____ () C:\Windows\system32\Drivers\aswVmm.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00079720 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRdr2.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00067824 _____ (AVAST Software) C:\Windows\system32\Drivers\aswMonFlt.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00064168 _____ (AVAST Software) C:\Windows\system32\Drivers\aswStm.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00049944 _____ () C:\Windows\system32\Drivers\aswRvrt.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr
2014-02-14 12:33 - 2014-02-14 12:33 - 00000000 ____D () C:\Program Files\AVAST Software
2014-02-14 12:30 - 2014-02-14 12:31 - 90578216 _____ (AVAST Software) C:\Users\Erica\Downloads\avast_free_antivirus_setup.exe
2014-02-14 01:02 - 2014-02-16 15:28 - 00000392 _____ () C:\Windows\setupact.log
2014-02-14 01:02 - 2014-02-14 01:02 - 00000000 _____ () C:\Windows\setuperr.log
2014-02-12 03:52 - 2014-02-12 03:55 - 90557912 _____ (DVDVideoSoft Ltd. ) C:\Users\Erica\Downloads\FreeStudio(2).exe
2014-02-12 03:51 - 2014-02-12 03:54 - 90557912 _____ (DVDVideoSoft Ltd. ) C:\Users\Erica\Downloads\FreeStudio(1).exe
2014-02-12 03:19 - 2014-02-06 05:38 - 17103872 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-02-12 03:19 - 2014-02-06 05:20 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-02-12 03:19 - 2014-02-06 05:19 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-02-12 03:19 - 2014-02-06 05:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-02-12 03:19 - 2014-02-06 05:00 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-02-12 03:19 - 2014-02-06 04:57 - 02168320 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-02-12 03:19 - 2014-02-06 04:52 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-02-12 03:19 - 2014-02-06 04:52 - 00032768 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-02-12 03:19 - 2014-02-06 04:49 - 00440832 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-02-12 03:19 - 2014-02-06 04:47 - 00112128 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-02-12 03:19 - 2014-02-06 04:47 - 00108032 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-02-12 03:19 - 2014-02-06 04:46 - 00553472 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-02-12 03:19 - 2014-02-06 04:34 - 00208896 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-02-12 03:19 - 2014-02-06 04:25 - 04244480 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-02-12 03:19 - 2014-02-06 04:25 - 00164864 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-02-12 03:19 - 2014-02-06 04:13 - 00524288 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-02-12 03:19 - 2014-02-06 04:09 - 01964032 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-02-12 03:19 - 2014-02-06 04:03 - 11266048 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-02-12 03:19 - 2014-02-06 03:41 - 01820160 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-02-12 03:19 - 2014-02-06 03:36 - 01156096 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-02-12 03:19 - 2014-02-06 03:34 - 00703488 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-02-12 03:01 - 2013-12-21 03:56 - 00454656 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-02-11 18:27 - 2013-12-31 18:05 - 00420008 _____ () C:\Windows\system32\locale.nls
2014-02-11 18:27 - 2013-12-24 18:09 - 01987584 _____ (Microsoft Corporation) C:\Windows\system32\d3d10warp.dll
2014-02-11 18:27 - 2013-12-05 21:02 - 01237504 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll
2014-02-11 18:27 - 2013-12-05 21:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll
2014-02-11 18:27 - 2013-12-03 21:03 - 00428032 _____ (Microsoft Corporation) C:\Windows\system32\secproc.dll
2014-02-11 18:27 - 2013-12-03 21:03 - 00423936 _____ (Microsoft Corporation) C:\Windows\system32\secproc_isv.dll
2014-02-11 18:27 - 2013-12-03 21:03 - 00087040 _____ (Microsoft Corporation) C:\Windows\system32\secproc_ssp_isv.dll
2014-02-11 18:27 - 2013-12-03 21:03 - 00087040 _____ (Microsoft Corporation) C:\Windows\system32\secproc_ssp.dll
2014-02-11 18:27 - 2013-12-03 21:02 - 00390144 _____ (Microsoft Corporation) C:\Windows\system32\msdrm.dll
2014-02-11 18:27 - 2013-12-03 20:54 - 00594944 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate_isv.exe
2014-02-11 18:27 - 2013-12-03 20:54 - 00572416 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate.exe
2014-02-11 18:27 - 2013-12-03 20:54 - 00510976 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate_ssp.exe
2014-02-11 18:27 - 2013-12-03 20:54 - 00508928 _____ (Microsoft Corporation) C:\Windows\system32\RMActivate_ssp_isv.exe
2014-02-11 18:27 - 2013-11-26 03:16 - 03419136 _____ (Microsoft Corporation) C:\Windows\system32\d2d1.dll
2014-02-07 11:41 - 2014-02-07 11:41 - 00520704 _____ () C:\Users\Erica\Desktop\Feldman 2.7.xls
2014-02-07 11:28 - 2014-02-07 11:28 - 00000000 ____D () C:\Users\Erica\AppData\Roaming\SMART Technologies

==================== One Month Modified Files and Folders =======

2014-02-16 17:18 - 2014-02-16 17:18 - 00019625 _____ () C:\Users\Erica\Desktop\FRST.txt
2014-02-16 17:18 - 2013-01-05 00:23 - 00000000 ____D () C:\FRST
2014-02-16 17:17 - 2014-02-16 17:17 - 01141248 _____ (Farbar) C:\Users\Erica\Desktop\FRST(1).exe
2014-02-16 16:59 - 2010-07-07 20:39 - 01548731 _____ () C:\Windows\WindowsUpdate.log
2014-02-16 16:53 - 2013-12-06 03:10 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-02-16 16:49 - 2013-05-03 17:08 - 00000884 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-02-16 15:49 - 2013-05-03 17:08 - 00000880 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-02-16 15:36 - 2009-07-13 23:34 - 00014128 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-02-16 15:36 - 2009-07-13 23:34 - 00014128 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-02-16 15:29 - 2011-11-05 02:44 - 00000000 ____D () C:\Users\Erica\AppData\Roaming\ZumoDrive
2014-02-16 15:28 - 2014-02-14 01:02 - 00000392 _____ () C:\Windows\setupact.log
2014-02-16 15:28 - 2009-07-13 23:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-02-16 02:32 - 2014-02-16 02:32 - 00602112 _____ (OldTimer Tools) C:\Users\Erica\Desktop\OTL.exe
2014-02-16 01:56 - 2014-02-16 01:56 - 00000774 _____ () C:\Users\Erica\Desktop\JRT.txt
2014-02-16 01:46 - 2014-02-16 01:46 - 00000000 ____D () C:\Windows\ERUNT
2014-02-16 01:40 - 2014-02-16 01:40 - 01037530 _____ (Thisisu) C:\Users\Erica\Desktop\JRT.exe
2014-02-16 01:34 - 2014-02-16 01:26 - 00000000 ____D () C:\AdwCleaner
2014-02-16 01:24 - 2014-02-16 01:24 - 01166132 _____ () C:\Users\Erica\Desktop\adwcleaner.exe
2014-02-15 13:08 - 2014-02-15 13:08 - 00000546 _____ () C:\Windows\PFRO.log
2014-02-15 06:49 - 2014-02-15 06:49 - 00016133 _____ () C:\ComboFix.txt
2014-02-15 06:49 - 2012-01-16 08:18 - 00000000 ____D () C:\Qoobox
2014-02-15 06:44 - 2009-07-13 21:04 - 00000215 _____ () C:\Windows\system.ini
2014-02-15 06:14 - 2012-04-27 04:33 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2014-02-15 06:09 - 2014-02-15 06:09 - 00000000 ____D () C:\Users\Erica\Documents\ProcAlyzer Dumps
2014-02-15 06:00 - 2014-02-15 05:59 - 00002334 _____ () C:\Users\Erica\Desktop\New Text Document.txt
2014-02-15 05:58 - 2014-02-15 05:58 - 05183211 ____R (Swearware) C:\Users\Erica\Desktop\ComboFix.exe
2014-02-15 05:58 - 2014-02-15 05:57 - 05183211 _____ (Swearware) C:\Users\Erica\Downloads\ComboFix.exe
2014-02-14 19:35 - 2014-02-14 19:34 - 00000000 ____D () C:\Program Files\Mozilla Firefox
2014-02-14 19:06 - 2014-02-14 18:48 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-02-14 19:06 - 2014-02-14 18:47 - 00000000 ____D () C:\Users\Erica\Desktop\mbar
2014-02-14 18:48 - 2014-02-14 18:48 - 00107224 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-02-14 18:47 - 2014-02-14 18:47 - 00075480 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-02-14 18:46 - 2014-02-14 18:46 - 12589848 _____ (Malwarebytes Corp.) C:\Users\Erica\Downloads\mbar-1.07.0.1009.exe
2014-02-14 18:29 - 2014-02-14 18:15 - 00000000 ____D () C:\Users\Erica\Desktop\RK_Quarantine
2014-02-14 18:28 - 2014-02-14 18:28 - 00006633 _____ () C:\Users\Erica\Desktop\RKreport[0]_D_02142014_182840.txt
2014-02-14 18:27 - 2014-02-14 18:27 - 00006570 _____ () C:\Users\Erica\Desktop\RKreport[0]_S_02142014_182747.txt
2014-02-14 18:13 - 2014-02-14 18:13 - 03813376 _____ () C:\Users\Erica\Desktop\RogueKiller.exe
2014-02-14 14:23 - 2013-10-08 18:19 - 00000000 ____D () C:\Users\Erica\Desktop\Callsource
2014-02-14 14:17 - 2014-02-14 14:17 - 01254400 _____ () C:\Users\Erica\Desktop\Feldman 2.13 Service.xls
2014-02-14 12:35 - 2014-02-14 12:35 - 00002119 _____ () C:\Users\Public\Desktop\avast! Free Antivirus.lnk
2014-02-14 12:34 - 2014-02-14 12:34 - 00775952 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSnx.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00410784 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSP.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00180248 _____ () C:\Windows\system32\Drivers\aswVmm.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00079720 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRdr2.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00067824 _____ (AVAST Software) C:\Windows\system32\Drivers\aswMonFlt.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00064168 _____ (AVAST Software) C:\Windows\system32\Drivers\aswStm.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00049944 _____ () C:\Windows\system32\Drivers\aswRvrt.sys
2014-02-14 12:34 - 2014-02-14 12:34 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr
2014-02-14 12:34 - 2012-01-11 15:26 - 00270240 _____ (AVAST Software) C:\Windows\system32\aswBoot.exe
2014-02-14 12:33 - 2014-02-14 12:33 - 00000000 ____D () C:\Program Files\AVAST Software
2014-02-14 12:32 - 2011-11-05 07:05 - 00000000 ____D () C:\ProgramData\AVAST Software
2014-02-14 12:31 - 2014-02-14 12:30 - 90578216 _____ (AVAST Software) C:\Users\Erica\Downloads\avast_free_antivirus_setup.exe
2014-02-14 01:02 - 2014-02-14 01:02 - 00000000 _____ () C:\Windows\setuperr.log
2014-02-12 17:27 - 2009-07-13 21:37 - 00000000 ____D () C:\Windows\rescache
2014-02-12 06:43 - 2009-07-13 21:37 - 00000000 ____D () C:\Windows\Microsoft.NET
2014-02-12 04:12 - 2012-05-27 00:44 - 00000000 ____D () C:\Users\Erica\AppData\Roaming\DVDVideoSoft
2014-02-12 03:55 - 2014-02-12 03:52 - 90557912 _____ (DVDVideoSoft Ltd. ) C:\Users\Erica\Downloads\FreeStudio(2).exe
2014-02-12 03:54 - 2014-02-12 03:51 - 90557912 _____ (DVDVideoSoft Ltd. ) C:\Users\Erica\Downloads\FreeStudio(1).exe
2014-02-12 03:14 - 2009-09-06 18:02 - 00745218 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-02-12 03:11 - 2013-08-15 05:33 - 00000000 ____D () C:\Windows\system32\MRT
2014-02-12 03:05 - 2013-06-11 00:49 - 85946576 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-02-10 21:19 - 2012-11-14 21:48 - 00000320 _____ () C:\Windows\Tasks\HPCeeScheduleForErica.job
2014-02-07 11:41 - 2014-02-07 11:41 - 00520704 _____ () C:\Users\Erica\Desktop\Feldman 2.7.xls
2014-02-07 11:28 - 2014-02-07 11:28 - 00000000 ____D () C:\Users\Erica\AppData\Roaming\SMART Technologies
2014-02-06 05:38 - 2014-02-12 03:19 - 17103872 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-02-06 05:20 - 2014-02-12 03:19 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-02-06 05:19 - 2014-02-12 03:19 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-02-06 05:01 - 2014-02-12 03:19 - 00061952 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-02-06 05:00 - 2014-02-12 03:19 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-02-06 04:57 - 2014-02-12 03:19 - 02168320 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-02-06 04:52 - 2014-02-12 03:19 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-02-06 04:52 - 2014-02-12 03:19 - 00032768 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-02-06 04:49 - 2014-02-12 03:19 - 00440832 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-02-06 04:47 - 2014-02-12 03:19 - 00112128 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-02-06 04:47 - 2014-02-12 03:19 - 00108032 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-02-06 04:46 - 2014-02-12 03:19 - 00553472 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-02-06 04:34 - 2014-02-12 03:19 - 00208896 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-02-06 04:25 - 2014-02-12 03:19 - 04244480 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-02-06 04:25 - 2014-02-12 03:19 - 00164864 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-02-06 04:13 - 2014-02-12 03:19 - 00524288 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-02-06 04:09 - 2014-02-12 03:19 - 01964032 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-02-06 04:03 - 2014-02-12 03:19 - 11266048 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-02-06 03:41 - 2014-02-12 03:19 - 01820160 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-02-06 03:36 - 2014-02-12 03:19 - 01156096 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-02-06 03:34 - 2014-02-12 03:19 - 00703488 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-02-05 01:53 - 2013-12-06 03:10 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2014-02-05 01:53 - 2013-12-06 03:10 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2014-02-03 22:55 - 2013-05-03 17:11 - 00002129 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-01-27 18:39 - 2012-03-08 19:34 - 00000000 ____D () C:\Users\Erica\AppData\Local\CrashDumps

Some content of TEMP:
====================
C:\Users\Erica\AppData\Local\Temp\Quarantine.exe
C:\Users\Erica\AppData\Local\Temp\swt-gdip-win32-3448.dll
C:\Users\Erica\AppData\Local\Temp\swt-win32-3448.dll
C:\Users\Erica\AppData\Local\Temp\WindowsAPI.dll
C:\Users\Guest\AppData\Local\Temp\swt-gdip-win32-3448.dll
C:\Users\Guest\AppData\Local\Temp\swt-win32-3448.dll
C:\Users\Guest\AppData\Local\Temp\WindowsAPI.dll


==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\system32\winlogon.exe => MD5 is legit
C:\Windows\system32\wininit.exe => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\services.exe => MD5 is legit
C:\Windows\system32\User32.dll => MD5 is legit
C:\Windows\system32\userinit.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit
C:\Windows\system32\Drivers\volsnap.sys => MD5 is legit


LastRegBack: 2014-02-08 00:40

==================== End Of Log ============================
 
Addition Log:

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 16-02-2014
Ran by Erica at 2014-02-16 17:20:46
Running from C:\Users\Erica\Desktop
Boot Mode: Normal
==========================================================


==================== Security Center ========================

AV: avast! Antivirus (Disabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Disabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}

==================== Installed Programs ======================

Update for Microsoft Office 2007 (KB2508958) (Version: - Microsoft)
Acrobat.com (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (Version: 3.9.0.1210 - Adobe Systems Incorporated)
Adobe AIR (Version: 3.9.0.1210 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 12 Plugin (Version: 12.0.0.44 - Adobe Systems Incorporated)
Adobe Reader 9.5.5 MUI (Version: 9.5.5 - Adobe Systems Incorporated)
Adobe Shockwave Player (Version: 11.5.1.601 - Adobe Systems, Inc.)
AIM for Windows (HKCU Version: - AOL Inc.)
Apple Application Support (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (Version: 2.1.3.127 - Apple Inc.)
ArcSoft WebCam Companion 3 (Version: 3.0.189 - ArcSoft)
avast! Free Antivirus (Version: 9.0.2013 - Avast Software)
Bamboo Dock (Version: 4.0 - Wacom Co., Ltd.)
Bamboo Dock (Version: 4.1.0 - Wacom Europe GmbH) Hidden
Bejeweled 2 Deluxe (Version: 2.2.0.82 - WildTangent) Hidden
Blasterball 3 (Version: 2.2.0.82 - WildTangent) Hidden
Bonjour (Version: 3.0.0.10 - Apple Inc.)
Broadcom 802.11 Wireless LAN Adapter (Version: 5.60.350.6 - Broadcom Corporation)
CCleaner (Version: 3.24 - Piriform)
Chuzzle Deluxe (Version: 2.2.0.82 - WildTangent) Hidden
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink DVD Suite (Version: 7.0.2529 - CyberLink Corp.)
CyberLink DVD Suite (Version: 7.0.2529 - CyberLink Corp.) Hidden
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.82 - WildTangent) Hidden
Dream Chronicles (Version: 2.2.0.82 - WildTangent) Hidden
ESU for Microsoft Windows 7 (Version: 1.0.0 - Hewlett-Packard)
Faerie Solitaire (Version: 2.2.0.82 - WildTangent) Hidden
FATE (Version: 2.2.0.82 - WildTangent) Hidden
Gem Shop (Version: 2.2.0.82 - WildTangent) Hidden
GIMP 2.8.0 (Version: 2.8.0 - The GIMP Team)
Google Chrome (Version: 32.0.1700.107 - Google Inc.)
Google Update Helper (Version: 1.3.22.5 - Google Inc.) Hidden
HP CloudDrive (Version: - )
HP Customer Experience Enhancements (Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP Game Console (Version: - WildTangent) Hidden
HP Games (Version: 1.0.0.80 - WildTangent)
HP HomeBase (Version: 3.2.2.70 - ArcSoft)
HP Quick Launch (Version: 2.0.10 - Hewlett-Packard Company)
HP QuickSync (Version: 5.5.609.9414 - Hewlett-Packard)
HP QuickWeb Installer (Version: 1.2.16.0 - DeviceVM Inc.)
HP Setup (Version: 1.2.3988.3281 - Hewlett-Packard)
HP Software Framework (Version: 3.5.20.1 - Hewlett-Packard Company)
HP Update (Version: 5.003.001.001 - Hewlett-Packard)
HP User Guides 0214 (Version: 1.00.0000 - Hewlett-Packard)
HP Wireless Assistant (Version: 4.0.6.0 - Hewlett-Packard)
IDT Audio (Version: 1.0.6272.0 - IDT)
Insaniquarium Deluxe (Version: 2.2.0.82 - WildTangent) Hidden
Intel(R) Graphics Media Accelerator Driver (Version: 8.14.10.2117 - Intel Corporation)
Intel® Matrix Storage Manager (Version: - Intel Corporation)
iTunes (Version: 11.1.3.8 - Apple Inc.)
Java 7 Update 51 (Version: 7.0.510 - Oracle)
Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Jewel Match 2 (Version: 2.2.0.82 - WildTangent) Hidden
Jewel Quest II (Version: 2.2.0.82 - WildTangent) Hidden
Jewel Quest Solitaire (Version: 2.2.0.82 - WildTangent) Hidden
JoJo's Fashion Show (Version: 2.2.0.82 - WildTangent) Hidden
Junk Mail filter update (Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Mahjongg Artifacts (Version: 2.2.0.82 - WildTangent) Hidden
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Default Manager (Version: 2.1.54.0 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (Version: - Microsoft) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version: - Microsoft) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Suite Activation Assistant (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (Version: 5.1.20913.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 27.0.1 (x86 en-US) (Version: 27.0.1 - Mozilla)
Mozilla Maintenance Service (Version: 27.0.1 - Mozilla)
MSN Toolbar (Version: 4.0.0369.0 - Microsoft Corporation)
MSN Toolbar Platform (Version: 4.0.0369.0 - Microsoft Corporation) Hidden
MSVCRT (Version: 14.0.1468.721 - Microsoft) Hidden
OpenOffice 4.0.1 (Version: 4.01.9714 - Apache Software Foundation)
Penguins! (Version: 2.2.0.82 - WildTangent) Hidden
Plants vs. Zombies (Version: 2.2.0.82 - WildTangent) Hidden
Polar Bowler (Version: 2.2.0.82 - WildTangent) Hidden
Power2Go (Version: 6.1.3802 - CyberLink Corp.)
Power2Go (Version: 6.1.3802 - CyberLink Corp.) Hidden
Realtek Ethernet Controller Driver For Windows Vista and Later (Version: 1.00.0010 - Realtek)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30113 - Realtek Semiconductor Corp.)
Recovery Manager (Version: 5.5.2725 - CyberLink Corp.) Hidden
Skype Click to Call (Version: 6.6.11664 - Skype Technologies S.A.)
Skype™ 6.3 (Version: 6.3.105 - Skype Technologies S.A.)
Slingo Deluxe (Version: 2.2.0.82 - WildTangent) Hidden
Synaptics Pointing Device Driver (Version: 15.0.17.4 - Synaptics Incorporated)
Times Reader (Version: 2.055 - The New York Times Company)
Times Reader (Version: 2.055 - The New York Times Company) Hidden
Update for 2007 Microsoft Office System (KB967642) (Version: - Microsoft)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (Version: - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (Version: - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (Version: - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (Version: - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (Version: - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (Version: - Microsoft)
Virtual Villagers - The Secret City (Version: 2.2.0.82 - WildTangent) Hidden
Wacom (Version: 5.3.2-1 - Wacom Technology Corp.)
WebTablet FB Plugin 32 bit (Version: 2.1.0.2 - Wacom Technology Corp.)
WebTablet IE Plugin (Version: 1.1.0.12 - Wacom Technology Corp.)
WebTablet Netscape Plugin (Version: 1.1.0.10 - Wacom Technology Corp.)
Wedding Dash (Version: 2.2.0.82 - WildTangent) Hidden
Windows Live Call (Version: 14.0.8064.0206 - Microsoft Corporation) Hidden
Windows Live Communications Platform (Version: 14.0.8064.206 - Microsoft Corporation) Hidden
Windows Live Essentials (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Essentials (Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0 - Microsoft Corporation)
Windows Live Mail (Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (Version: 14.0.8081.709 - Microsoft Corporation) Hidden
Windows Live Sync (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Zuma Deluxe (Version: 2.2.0.82 - WildTangent) Hidden

==================== Restore Points =========================

16-02-2014 07:24:02 Scheduled Checkpoint

==================== Hosts content: ==========================

2009-07-13 21:04 - 2012-01-22 03:01 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1 localhost

==================== Scheduled Tasks (whitelisted) =============

Task: {137A1725-7B0F-436A-8CCD-047C8AA81B81} - System32\Tasks\{FD6F5A0A-C1B0-4C2D-9B83-9F9CE0BE31B9} => Firefox.exe
Task: {23B61C11-1BBD-4314-83C7-C1F654AD0DFB} - System32\Tasks\HPCeeScheduleForErica => C:\Program Files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-13] (Hewlett-Packard)
Task: {424F3CA7-1CB9-495D-8656-F8904177F106} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2014-02-14] (AVAST Software)
Task: {4FB63465-D20E-40AE-B598-55ADE69852EB} - System32\Tasks\{A67EB604-7F2B-4E6A-93C5-755D0C5CF27E} => C:\Program Files\iTunes\iTunes.exe [2013-11-02] (Apple Inc.)
Task: {5CEAA3F8-CD90-45AF-A1A2-481014C02AD2} - System32\Tasks\RecoveryCDWin7 => C:\Program Files\Hewlett-Packard\HP Setup\RemEngine.exe [2010-05-23] ()
Task: {60D18410-4EC5-4EA0-BBEA-277B4B0F97DA} - System32\Tasks\{5DDDE0F8-319D-4EAD-9820-0EEBB48DE6E3} => C:\Program Files\iTunes\iTunes.exe [2013-11-02] (Apple Inc.)
Task: {6529D912-F225-4506-91EC-18808DDE4896} - System32\Tasks\{DDC4E8CA-B1F1-4F47-B46F-D5E5F8C52E4B} => C:\Program Files\iTunes\iTunes.exe [2013-11-02] (Apple Inc.)
Task: {8193D96C-F3E9-44CA-AB86-55D71A19EB9A} - System32\Tasks\{2CD2E084-DDA9-4597-812B-0AD4C9E7778E} => C:\Program Files\iTunes\iTunes.exe [2013-11-02] (Apple Inc.)
Task: {967C8F01-E4F9-4A42-B8A1-1FBDDF329286} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-02-05] (Adobe Systems Incorporated)
Task: {B31DFC63-9EC7-4443-B2CC-50B4F097E834} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2012-10-24] (Piriform Ltd)
Task: {DD2437F2-35AC-43C3-AB18-A82859D5EF29} - System32\Tasks\ServicePlan => C:\Program Files\Hewlett-Packard\HP Setup\RemEngine.exe [2010-05-23] ()
Task: {DEB4E391-7D9E-4C7E-9504-CE97CBC12E13} - System32\Tasks\{2C657CA5-EA94-4245-B315-71E342AFAC4A} => C:\Program Files\iTunes\iTunes.exe [2013-11-02] (Apple Inc.)
Task: {F42359CE-F538-49D0-AA11-4F2BF9ADAF56} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {FA14777C-6743-4593-9233-6468F863BAB5} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2013-05-03] (Google Inc.)
Task: {FCE22CDF-85B7-4D3A-8028-DF5B229FF524} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2013-05-03] (Google Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HPCeeScheduleForErica.job => C:\Program Files\Hewlett-Packard\HP Ceement\HPCEE.exe

==================== Loaded Modules (whitelisted) =============

2012-02-19 15:49 - 2012-12-11 12:07 - 00963456 _____ () C:\Program Files\Tablet\Pen\libxml2.dll
2011-09-26 22:45 - 2012-12-12 17:10 - 00646744 _____ () C:\Program Files\Bamboo Dock\BambooCore.exe
2012-02-20 20:29 - 2012-02-20 20:29 - 00087912 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2012-02-20 20:28 - 2012-02-20 20:28 - 01242472 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-02-14 12:34 - 2014-02-14 12:34 - 19336120 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll
2014-02-15 13:10 - 2014-02-16 15:29 - 00198144 _____ () C:\Users\Erica\AppData\Local\Temp\WindowsAPI.dll
2014-02-16 15:29 - 2014-02-16 15:29 - 00379904 _____ () C:\Users\Erica\AppData\Local\Temp\libsqlitejdbc-4927395677229867491.lib
2010-04-05 13:11 - 2010-04-05 13:11 - 00030264 _____ () C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_LogicLayer.dll
2010-04-05 13:12 - 2010-04-05 13:12 - 00052280 _____ () C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HardwareAccess.dll
2010-04-05 13:12 - 2010-04-05 13:12 - 00267832 _____ () C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPCommon.XmlSerializers.dll

==================== Alternate Data Streams (whitelisted) =========


==================== Safe Mode (whitelisted) ===================

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\sndappv2 => ""="service"

==================== Disabled items from MSCONFIG ==============


==================== Faulty Device Manager Devices =============

Name: HP Webcam-50
Description: USB Video Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


==================== Event log errors: =========================

Application errors:
==================
Error: (02/16/2014 04:46:03 AM) (Source: Application Hang) (User: )
Description: The program OTL.exe version 3.2.69.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1350

Start Time: 01cf2afb931db657

Termination Time: 16

Application Path: C:\Users\Erica\Desktop\OTL.exe

Report Id:

Error: (02/16/2014 04:43:17 AM) (Source: Application Hang) (User: )
Description: The program OTL.exe version 3.2.69.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: b98

Start Time: 01cf2afac08a3c46

Termination Time: 16

Application Path: C:\Users\Erica\Desktop\OTL.exe

Report Id: a84362db-96ee-11e3-8302-de154a23665d

Error: (02/16/2014 04:13:33 AM) (Source: Application Hang) (User: )
Description: The program OTL.exe version 3.2.69.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 169c

Start Time: 01cf2af73923b7e0

Termination Time: 16

Application Path: C:\Users\Erica\Desktop\OTL.exe

Report Id:

Error: (02/16/2014 04:11:24 AM) (Source: Application Hang) (User: )
Description: The program OTL.exe version 3.2.69.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 117c

Start Time: 01cf2af6bd0f00de

Termination Time: 16

Application Path: C:\Users\Erica\Desktop\OTL.exe

Report Id:

Error: (02/16/2014 02:48:20 AM) (Source: Application Hang) (User: )
Description: The program OTL.exe version 3.2.69.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1558

Start Time: 01cf2aea03d0474c

Termination Time: 16

Application Path: C:\Users\Erica\Desktop\OTL.exe

Report Id:

Error: (02/16/2014 02:36:44 AM) (Source: Application Hang) (User: )
Description: The program OTL.exe version 3.2.69.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: d24

Start Time: 01cf2ae982e9f4e5

Termination Time: 31

Application Path: C:\Users\Erica\Desktop\OTL.exe

Report Id:


System errors:
=============
Error: (02/16/2014 03:31:07 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error:
%%2

Error: (02/16/2014 03:29:07 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom

Error: (02/16/2014 04:05:24 AM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error:
%%2

Error: (02/16/2014 04:03:23 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom


Microsoft Office Sessions:
=========================

==================== Memory info ===========================

Percentage of memory in use: 56%
Total physical RAM: 1012.2 MB
Available physical RAM: 437.05 MB
Total Pagefile: 2036.2 MB
Available Pagefile: 953.9 MB
Total Virtual: 2047.88 MB
Available Virtual: 1923.65 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:217.75 GB) (Free:166.37 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: (RECOVERY) (Fixed) (Total:14.84 GB) (Free:2.13 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 233 GB) (Disk ID: 3F2EB0A1)
Partition 1: (Active) - (Size=199 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=218 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=15 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=103 MB) - (Type=0C)

==================== End Of Log ============================
 
Download attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST(FRST64) and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
 

Attachments

  • fixlist.txt
    675 bytes · Views: 1
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 16-02-2014
Ran by Erica at 2014-02-17 02:58:20 Run:1
Running from C:\Users\Erica\Desktop
Boot Mode: Normal

==============================================

Content of fixlist:
*****************
BHO: No Name - {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
SearchScopes: HKLM - DefaultScope value is missing.
S3 catchme; \??\C:\Users\Erica\AppData\Local\Temp\catchme.sys [X]
S3 wacommousefilter; system32\DRIVERS\wacommousefilter.sys [X]
S3 wacomvhid; system32\DRIVERS\wacomvhid.sys [X]
C:\Users\Erica\AppData\Local\Temp\Quarantine.exe
C:\Users\Erica\AppData\Local\Temp\swt-gdip-win32-3448.dll
C:\Users\Erica\AppData\Local\Temp\swt-win32-3448.dll
C:\Users\Erica\AppData\Local\Temp\WindowsAPI.dll
C:\Users\Guest\AppData\Local\Temp\swt-gdip-win32-3448.dll
C:\Users\Guest\AppData\Local\Temp\swt-win32-3448.dll
C:\Users\Guest\AppData\Local\Temp\WindowsAPI.dll

*****************

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB} => Key deleted successfully.
HKCR\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB} => Key not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
catchme => Service deleted successfully.
wacommousefilter => Service deleted successfully.
wacomvhid => Service deleted successfully.
C:\Users\Erica\AppData\Local\Temp\Quarantine.exe => Moved successfully.
C:\Users\Erica\AppData\Local\Temp\swt-gdip-win32-3448.dll => Moved successfully.
C:\Users\Erica\AppData\Local\Temp\swt-win32-3448.dll => Moved successfully.
C:\Users\Erica\AppData\Local\Temp\WindowsAPI.dll => Moved successfully.
Could not move "C:\Users\Guest\AppData\Local\Temp\swt-gdip-win32-3448.dll" => Scheduled to move on reboot.
Could not move "C:\Users\Guest\AppData\Local\Temp\swt-win32-3448.dll" => Scheduled to move on reboot.
Could not move "C:\Users\Guest\AppData\Local\Temp\WindowsAPI.dll" => Scheduled to move on reboot.

=> Result of Scheduled Files to move (Boot Mode: Normal) (Date&Time: 2014-02-17 03:00:52)<=

C:\Users\Guest\AppData\Local\Temp\swt-gdip-win32-3448.dll => Is moved successfully.
C:\Users\Guest\AppData\Local\Temp\swt-win32-3448.dll => Is moved successfully.
C:\Users\Guest\AppData\Local\Temp\WindowsAPI.dll => Is moved successfully.

==== End of Fixlog ====
 
Last scans...

redtarget.gif
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


redtarget.gif
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

redtarget.gif
Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.

redtarget.gif
Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
Results of screen317's Security Check version 0.99.79
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
CCleaner
Java 7 Update 51
Adobe Flash Player 12.0.0.44
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (27.0.1)
Google Chrome 32.0.1700.102
Google Chrome 32.0.1700.107
Google Chrome 32.0.1700.76
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````
 
Farbar Service Scanner Version: 16-02-2014
Ran by Erica (administrator) on 17-02-2014 at 17:57:40
Running from "C:\Users\Erica\Desktop"
Microsoft Windows 7 Starter Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys
[2013-10-10 16:24] - [2013-09-13 19:48] - 0338944 ____A (Microsoft Corporation) F81BB7E487EDCEAB630A7EE66CF23913

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2013-10-10 16:25] - [2013-09-07 21:07] - 1294272 ____A (Microsoft Corporation) CA59F7C570AF70BC174F477CFE2D9EE3

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll
[2013-08-14 08:14] - [2013-07-08 23:46] - 0140288 ____A (Microsoft Corporation) 7CA1BECEA5DE2643ADDAD32670E7A4C9

C:\Program Files\Windows Defender\MpSvc.dll
[2013-07-10 04:07] - [2013-05-26 23:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47

C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****
 
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