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server crash

By klakshmin
May 18, 2006
  1. Hi,
    I have a problem in windows 2003 server. Every day it restarts automatically.
    It is very critical server to our site.

    The error message was

    The reason supplied by user <DOMAIN>\Administrator for the last unexpected shutdown of this computer is: System Failure: Stop error
    Reason Code: 0x805000f
    Bug ID:
    Bugcheck String:
    Comment:

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0f 00 05 08 ....


    I attached the dmp files from minidump folder .

    I am waiting for your advice.

    Thanks

    Lakshminarayanan
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Most of your minidumps crash at fw.sys. This is the driver for your checkpoint firewall software.

    Try uninstalling and reinstalling the programme. Also, check for any updates/patches that may be available.

    If non of the above helps. Uninstall the programme and try using a different firewall.

    Regards Howard :wave: :wave:
     
  3. klakshmin

    klakshmin TS Rookie Topic Starter

    Fw.sys

    Howard,

    Thanks for your quick help.

    From Last month only we face this problem. why this dump corrupt at fw.sys.
    I want to make clear there is no driver issue. Please confirm.
    Is it possible to upload the readable version of my dump file ?

    Thanks

    Lakshminarayanan
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    It is possible that the fw.sys file has become corrupted. Why this should happen, is anyones guess.

    The fw.sys file is a driver, so I can confirm a probable driver issue.

    Yes no problem.

    Please find attached a copy of one of your minidump files as a .txt document.

    Regards Howard :)
     
  5. klakshmin

    klakshmin TS Rookie Topic Starter

    Howard,

    Thanks for your kind help. I am going to contact chekcpoint. I will update you soon.

    Once again thanks for your kind help.

    Regards

    Lakshminarayanan
     
  6. klakshmin

    klakshmin TS Rookie Topic Starter

    fw.sys

    Howard,

    I installed the patches from Checkpoint.

    I want to know it is fw.sys driver issue or any other driver issue.

    If any other driver has issue , kindly give me those details from my dump files.

    Thanks

    Lakshminarayanan
     
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    From what I could see in your minidumps, fw.sys was the only driver problem.

    Regards Howard :)
     
  8. klakshmin

    klakshmin TS Rookie Topic Starter

    Howard,

    Thanks. I installed the patch from checkpoint. Now the issue is solved

    Regards

    Lakshminarayanan
     
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Thats good news.

    Thanks for your feedeback.

    Regards Howard :)
     
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