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Server Crashing Event 1003 and 1076

By ddodson
Nov 13, 2007
  1. I am having similar issues like the post event 1003. I have Microsoft Windows Server 2003 R2 Enterprise x64 edt service pack 2 with exchange 2007--hub transport role installed and the system keeps crashing unexpectedly. I noticed that someone reviewed the dump files and found the culprit. However, when I view the dump files it shows a different file causing the problem and most of them point back to Microsoft. I have attached most recent dump files. Please review and help me solve this issue! It is happening very frequently and email traffic is stopped each time.

    Thanks in advance!
     

    Attached Files:

  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Faulty RAM

    Two minidumps are crashed with bugcheck code 1A and this is the symptom of faulty ram. Reseat the ram to another memory slot may resolve the blue screen problem. If it does not work, replace the ram.
     
  3. ddodson

    ddodson TS Rookie Topic Starter

    I will try it tonight! Thanks for the advice.
     
  4. ddodson

    ddodson TS Rookie Topic Starter

    memory change

    I replaced the memory and it blue screened we it was powered back on.
    I have copied the error in the system event log.
    I also checked the minidump file using windbg and it shows that ntkrnlmp.exe caused the error. The server is back up now but I still do not believe I resolved the issue. Please help!

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 11/28/2007
    Time: 11:30:28 AM
    User: N/A
    Computer: 400MSXHT01
    Description:
    Error code 000000001000007e, parameter1 ffffffffc0000005, parameter2 fffff800012d470a, parameter3 fffffadfe4a9b9e0, parameter4 fffffadfe4a9b3f0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 30 0000000
    0020: 30 31 30 30 30 30 30 37 01000007
    0028: 65 20 20 50 61 72 61 6d e Param
    0030: 65 74 65 72 73 20 66 66 eters ff
    0038: 66 66 66 66 66 66 63 30 ffffffc0
    0040: 30 30 30 30 30 35 2c 20 000005,
    0048: 66 66 66 66 66 38 30 30 fffff800
    0050: 30 31 32 64 34 37 30 61 012d470a
    0058: 2c 20 66 66 66 66 66 61 , fffffa
    0060: 64 66 65 34 61 39 62 39 dfe4a9b9
    0068: 65 30 2c 20 66 66 66 66 e0, ffff
    0070: 66 61 64 66 65 34 61 39 fadfe4a9
    0078: 62 33 66 30 b3f0
     
  5. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Your windows may have multiple culprits. RAM is one of the culprits. Maybe some device driver is unstable. Attach the minidumps which have bugcheck code 7E here.
     
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Event Source: System Error
    Event ID: 1003

    This may help you with the Stop Error:

    How to troubleshoot a Stop 0x0000007E error in Windows XP
    http://support.microsoft.com/default.aspx?scid=kb;en-us;330182

    I cannot ID Event #1076 without the Source and Description..

    FYI- some users have identified the cause of his Stop error as being a file within the Sonic DVD program.
     
  7. ddodson

    ddodson TS Rookie Topic Starter

    Mini dump files

    Thanks cpc2004. I have attached the minidump files with bug check code 7E. I only found 3. There was another bug check code 7E that occurred on 11-21-2007; however, there was not a minidump file for this. Thanks for the help!

    Bobbye
    Thanks for the assistance! I do not have Sonic DVD program installed on this server. I will take a look at the article.
     

    Attached Files:

  8. mojo919

    mojo919 TS Rookie

    Our exchange 2007 crashes too

    You're not the only one with this problem,

    Our exchange 2007 on win 2003 64 crashes with blue screen at least once a week.

    Dont know what the stupid problem is, initially thought it was the 120day forefront trial, uninstalled that, but still kept crashing.

    It's running on a DL380 with 4GB mem.

    -mojo-
     
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