Long story but it's needed so you can get an idea what is going on, help would be greatly appreciated! I have Windows 2000 operating system. The network I'm connected to kicked me off the Internet Sunday night and told me I had to get new antivirus software on my computer, put up a firewall, before they'd put me back on the Internet. My antivirus software had not been updated for about a month. I manage to get Symantec's installer on a CD from another computer and try to install it on my machine. My machine is running very slow at this point. It does not install the software from the CD. So a friend helps me go through the Services I have running under Administrative Tools and he disables a lot of the Automatic services he thinks are viruses or are not needed. I'll put up a list when I find the sheet of paper it was on. I went looking on google and found that two of the things listed were the Hong Kong virus and the Blaster virus, but some of the others were just stuff for my machine (DameWare, FireDaemon, System Event Notification, and a couple others). At this point, my computer is running at normal speed, so whatever was making it run really slow was disabled. However, I go to Services under Administrative Tools, and click on Properties so I can put back to Automatic the ones I know have nothing wrong with them, and the property pages never come up, so I can't change from Disabled to Automatic. Then, I go to close Services, and it tells me to "Close all property pages before closing Services." The only way I can close Services is by Task Manager and closing it after clicking End Process a couple times. I think I need to change some of the processes in Services back to Automatic so I can do the Symantec installer, but I can't get to the Property pages to change them back. And the Symantec installer still won't run, and my computer can't get on the internet because I was kicked off the network.