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Short DST failure

By Rugah Charles ยท 5 replies
Mar 11, 2017
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  1. HI techspot
    I purchased a new Seagate HDD last week after an imminent failure of the previous one, installed an OS 10 pro but today my PC just won't boot up.
    Run diagnostics, Memory is fine, Smart check is passed but Short DST FAILED... am waiting for the long DST to complete.
    Please help, what do I do about this.
    Any help will be much appreciated people
     
  2. Rugah Charles

    Rugah Charles TS Rookie Topic Starter

    The LONG DST FAILED also n I don't know what to do now. Please help
     
  3. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 2,083   +391

    Sounds like 'infantile failure' - Try to exchange with your vendor. If not, Seagate support and RMA.
     
    Rugah Charles likes this.
  4. Rugah Charles

    Rugah Charles TS Rookie Topic Starter

    Is there a way to correct this??
     
  5. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 2,083   +391

    "Is there a way to correct this??" Pretty much a 'no'.

    You can download fresh copy of Seagate hdd utility SeaTools and run tests.
    http://www.seagate.com/support/warranty-and-replacements/

    In the unlikely event that HDD is not failing, you can re-partition and reformat and try a new clean install again.

    If a hopeless failure, some vendors (like NewEgg, etc) will get you a new drive asap. RMA through Seagate takes longer in my experience.
     
  6. Rugah Charles

    Rugah Charles TS Rookie Topic Starter

    Okay let me try and use the seatools tool n see what comes of it.
    Thanks so much
     

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