I have a dell inspire with Windows 7. My issues started with a "Security Live Platinum" pop up. I attempted to close that pop up as I have many times in the past and it failed. Ended in a restart and I knew I had a problem. Started in Safe mode w internet, Downloaded latest Malwarebytes, ran it, found and deleted viruses. After Restart, began the "Windows has encountered a Critical error and will restart in one minute" pop up and it has gone down hill since. I have attempted to run TDSSKiller and Malwarebytes a few times and have spotted the Sirefef.R and Sirefef.Ah (I am 90% it is Ah)... I found your site and decided to stop (The loop of restarting running last night)... Please instruct. Understand that I have very limited experience. I have been in and worked with regedit and the like as long as I have a step by step path to follow. Thank you !