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Slow boot, hijack this log

By creillypgh
Dec 16, 2009
  1. I'm running XP on a Dell latitude 630. Very slow boot times. There is security software installed by my comapny but this has not caused issues in the past.

    Any suggestions
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Are you in the automobile business?
     
  3. creillypgh

    creillypgh TS Rookie Topic Starter

    Why yes, I am.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Your hijackthis log tells me you are. Just to make sure there are no nasties lurking around, run the ESET Online Scanner:
    ESET Scanner

    We can address the slowness after the ESET scanner results
     
  5. creillypgh

    creillypgh TS Rookie Topic Starter

    No issues from ESET scan.
     
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    The correct process should be to follow the steps HERE. Then attach the 3 logs to the next reply.

    I very strongly suggest you remove ALL of these sites from the Trusted zone. Honda might be big for you, but it does not belong in the Trusted Zone where there is less security:
    O15 - Trusted Zone: *.164.109.25.72
    O15 - Trusted Zone: *.207.130.86.35
    O15 - Trusted Zone: www.acura.com
    O15 - Trusted Zone: *.acura.com
    O15 - Trusted Zone: http://*.AHFCprjps01
    O15 - Trusted Zone: *.ahm-ownerlink.com
    O15 - Trusted Zone: *.ahmdealer.com
    O15 - Trusted Zone: http://gw.amerhonda.com
    O15 - Trusted Zone: *.amerhonda.com
    O15 - Trusted Zone: *.boiseoffice.com
    O15 - Trusted Zone: http://www.bomcclub.com
    O15 - Trusted Zone: *.edcor.com
    O15 - Trusted Zone: http://portal.ahm.honda.com
    O15 - Trusted Zone: www.honda.com
    O15 - Trusted Zone: *.honda.com
    O15 - Trusted Zone: *.hondacars.com
    O15 - Trusted Zone: *.hondapqr.com
    O15 - Trusted Zone: http://*.hondaweb
    O15 - Trusted Zone: *.jdpower.com
    O15 - Trusted Zone: *.xmradio.com
    O15 - Trusted Zone: http://in.acura.com (HKLM)
    O15 - Trusted Zone: www.acura.com (HKLM)
    O15 - Trusted Zone: *.acura.com (HKLM)
    O15 - Trusted Zone: http://in.ahmdealer.com (HKLM)
    O15 - Trusted Zone: http://www.ahmdealer.com (HKLM)
    O15 - Trusted Zone: http://gw.amerhonda.com (HKLM)
    O15 - Trusted Zone: http://in.honda.com (HKLM)
    O15 - Trusted Zone: http://portal.ahm.honda.com (HKLM)
    O15 - Trusted Zone: www.honda.com (HKLM)
    O15 - Trusted Zone: *.honda.com (HKLM)
    O15 - Trusted Zone: http://*.hondaweb (HKLM)


    When you follow the steps, you will be downloading HijackThis v2.0.2. Please remove the beta version that you ran, including the log.

    It also appears that you may be using a work-related system. If that is the case, the IT person for the office should be helping you.

    And you are slow because you have so many processes stsarting on boot and running in the background.
     
  7. creillypgh

    creillypgh TS Rookie Topic Starter

    Plsease review attached log
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The Hijackthis log looks better, but you still have services loading that may still slow your computer
     
  9. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    You've used a beta version of HijackThis. Please rescan with v2.0.2 HERE

    Delete the log you have for the Beta version and attach new log to next reply. I didn't realize you had run the wrong version. Sorry.
     
  10. creillypgh

    creillypgh TS Rookie Topic Starter

    Here ya go......
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Yes, Honda likes to take over your computer. The stuff Bobbye told you to remove is still there, acting like malware. You have many XP updates waiting in the wings too. Including XP Service Pack 3 and many related Windows Updates. If you are in a retail business environment, you should have someone there, in an IT (Information Technology) capacity. This person should handle all the computer issues, from applying Windows Updates to handling security and malware infections
     
  12. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    creillypgh, what environment are you using this computer in? You have many special network and Honda entries- just looking at the log tells me you're slow because you have so much running! But I don't know which-if any- or-if all-are part of a work environment.

    It appears that you work for or with Honda and I'm thinking any problem should be handled by their IT department. And the following restrictions are also present:
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


    Do you have an Intranet set up with the Domains in the Trusted Zone?
     
  13. creillypgh

    creillypgh TS Rookie Topic Starter

    Yes, we do have an intranet and there are many Honda specific applications running in the background. This was not a big problem until recently so I figured I'd ask for some advice. Our IT guys are good but I have to deal with them remotely and it's a bit tedious. XP SP3 is supposed to be updated soon but apparently there are issues with that as well especially with remote users like myself. 7-hour downloads!

    Thanks for your help, I'll soldier on from here.
     
  14. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    I don't feel like I am in a position to tell you which entries are good and if any of them are bad. IF you get remote assistance from your IT helpers, they can access the entire system. That might not be your favorite way to get help, but your system is too specialized to try and 'fix' in on an internet computer help forum.
     
  15. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    creillypgh,
    Is your computer the only computer in your office that has this "slowness" issue? Other computers should be set up the same, right? It might be time to restore the system to its defaults. You should update Windows to Service Pack 3, and apply all the other missing Windows Updates, but ask your IT people first
     
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