Hi, new to this place, needing some help on weird goings-on with my computer. Searched and read some threads that seemed similar to my problem but none that seem to be exact. Already booted in safe mode and did hijack log, cleaned out couple bad things like Bar888, redid my log, which I'll attach here. The problem is I've been noticing my system running slowly lately, then try to open up task manager to see which processes are running and which are taking up so much of my pc's resources. Sometimes I can get tsk mgr up and sometimes not. Alt-Ctrl-Del doesn't work most of the time, neither does using "Run" command and finding TASKMAN.exe. When I have gotten it to work, I notice that these two files are taking up most of my resources. Even when nothing else on my computer is running, these two are using up pretty much 100% of my resources: SPBBCSvc.exe ccEvtMgr.exe Did a search on the net and found that these seem to be connected with Norton Security, which I have running on my system. I cannot "end" these processes for some reason, and even tried turning off my Norton, but it comes back on with each boot and then the immediate eating up of my resources (which I'm sure is why I explorer and other programs are running so slowly). Can anyone help?? Thanks in advance for any bone you can throw my way! Lindy p.s. addendum: just saw another posting re: taskmgr.exe, so searched for taskmgr.exe. found this file: TASKMGR.exe-06144C13.pf in a folder called c:/Windows/Prefetch. What in the heck is Prefetch???? I also found what I would assume is my "normal" taskmgr.exe in c:/Windows/system32. When I double click on the "normal" one, I get the error message: "Another program is currently using this file". Should I delete the one in Prefetch? Should I delete the Prefetch folder altogether?? I also found something called TASKMAN.exe in my c:/Windows folder and again taskman.exe in c:/windows/system32. Does any of this info help anyone out there figure out my prob?