TechSpot

Slow Computer and Mouse Issues

By Graham_s
Oct 2, 2007
  1. Hi, I realy need some help here, not sure if this is the right category, because I dont really know the cause of the problem, hence me asking for help...
    Right, well over the past few weeks my computer suddenly got slow and started getting slower and slower. The mouse now freezes a lot, but I can still see where the cursor is moving to, like if I move the mouse over links, they highlight, btu the mouse physically does not move on screen.

    I have following spec:

    Pentium IV 3.0GHz,
    1GB RAM,
    256MB Nvidia 6800
    XP SP2

    I have done the following things to resolve (none with any effect):
    CCleaner (run all the cleaning procedures)
    Perfectdisk 8.0 (offline and normal defrag)
    Spybot SD
    SpywareBlaster
    Ad Aware SE
    AVG
    Windows Disk Cleanup
    System Restore
    Updated/restored previous graphics drivers
    ... and I trawled the net for sorting out mouse problems but nothing worked...

    PLEASE HELP!!!!

    Thanks

    Graham
     
  2. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    can anyone help? :( pleeeeeeease? im desperate. can barely use my computer without losing my mind!
     
  3. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    pleeeease?
     
  4. Fragrant Coit

    Fragrant Coit TS Guru Posts: 363

    Can you get the Task Manager up - Ctrl/Alt/Del - and see if any Processes are using a lot of resources.
     
  5. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    forgot to mention ive done that too (ive done so much that I am losing track of what I have done) and didnt help at all. also gone into msconfig and done the relevant things. nothing.
     
  6. Fragrant Coit

    Fragrant Coit TS Guru Posts: 363

  7. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    Ok thanks for that I will give it a go. No the mouse is freezing as well as the computer being slow. And yea, I am on XP SP2 Haven't tried safe mode, as I wasnt sure how that would help. I will try and let you know what happens. Also just running that program, not sure if its having any effect yet, but I will let you know about that too. Thanks for your help. Any other ideas would be greatly appreciated too though, so if you have any more, or if anyone else has any, please say so! :)
     
  8. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    OK I killed all processes that were not vital (except some programs to see if it was still running slow) and its still a bit slow, but its manageable now. can anyone give a diagnosis from this? I haven't tried safe mode yet...
     
  9. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    Still having problems! Please, and other ideas?!
     
  10. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    I still have a stubborn mouse!!
     
  11. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    still need help! Please?
     
  12. Fragrant Coit

    Fragrant Coit TS Guru Posts: 363

    This may sound silly, but have you tried another mouse?

    Did it run properly in Safe Mode {Press F8 after the POST [bios] Screen}
     
  13. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    same in safe mode, and different mouses do the same thing. tried battery changing too. basically, whenever windows thinks, like loading a new tab in firefox or opening a program, the mouse freezes. keep scanning my computer and still no obvious problems...
     
  14. Fragrant Coit

    Fragrant Coit TS Guru Posts: 363

    Might be time to test some hardware...

    Ram or HDD most likely culprits, Download & make a bootable Floppy or CD of the Hard Drive Diagnostic from whatever HDD you have - ie Seagate, Western Digital, and download Memtest http://www.memtest86.com/ & make a floppy or CD for that.

    Boot from the Hard Drive one, run the short test, if it passes, run the long, if it passes, HDD is OK. {if it fails either, it's on it's way out - back up anything you need straight away!}

    Then boot from Memtest and let it go for a couple of hours - if it finds errors, the RAM is suss. If you have more than 1 stick and are getting errors, remove one, run the test again to see if that's the bad one and so on.
     
  15. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51


    ok thanks very much for your help! I'm not that great when it comes to hardware but I will see how I go...

    I am going to do them memtest one first because I don't have a boot one for my computer. I only have 1 ram stick (was considering getting another one) so what happens if i get errors on the RAM test?
     
  16. Fragrant Coit

    Fragrant Coit TS Guru Posts: 363

  17. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51


    I tihnk the internal HDD is Maxtor. will see if I can find the boot for that. Ok, should still be under warranty. hope the RAM isn't ballsed. thats the last thing I need right now...
     
  18. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    Ok, im just being stupid now... Can't seem to get the boot disc working. probably done it wrong...
     
  19. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    how do i set up a floppy/cd for a boot disk?
     
  20. Fragrant Coit

    Fragrant Coit TS Guru Posts: 363

    The Floppy one - probably easiest - is an .exe that when run in Windows will prompt for a Floppy and write the diagnostic to it. {this applies to Memtest and the HDD one}. All you need to do is make sure it's set to boot from floppy 1st in the BIOS.

    If you are making a CD, use Nero to "Burn Image to CD", or whatever your version calls it. If you just burn the .ISO to CD, it won't be bootable!

    Then, set 1st boot device in BIOS to CD.

    When you start the PC with your Floppy or CD, it should boot from it in DOS. Memtest will just start running, the Hard Drive one will give you some options, like run a short test, long test etc. Run the short one 1st, if it passes, run the long one. If it fails, time for Backing up DATA and getting a new HDD.

    good luck!
    Once you've done it once, it's easy.
     
  21. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51

    ok im still being a complete n00b, I cant find any boot for a maxtor v160e0 HDD.
    also, the memtest that I downloaded only has a "BOOT.CAB" and "MEMTEST.IMG" in the iso file. wish I was good with computers. sorry for all the hassle :( just want my computer to work again :(
     
  22. Cinders

    Cinders TechSpot Chancellor Posts: 872   +12

  23. Graham_s

    Graham_s TS Rookie Topic Starter Posts: 51


    ok thanks very much, I have bought more RAM anyway, as I was planning on buying an upgrade, so maybe the problem will be solved when i wack it in.
     
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