Hi, within a short time of "sharing" a social media website posting, I noticed my browser taking longer and longer to find web sites. A few days later I could no longer stream music from a radio station. what got my attention was when I my laptop off and closed, yet the power and disk drive LED lights indicated activity. I went to my event log, and while researching "blindDial" via google, I came across this web site. I tend to be a "do it yourself" person, but this is over my head and the more I read the posts here, the better I felt about asking for your help.