Hi, A friends laptop had started running slow and not accessing the internet, and she was unsure why so I decided to take a look. I am now able to connect to the internet, but it is still running slow (and there are not many programs installed). I have gone through all the steps on the 8-step Viruses/Spyware/Malware Prelim removal instructions site, and i have now attached the logs. Only in Step 5 (Super AntiSpyware) were there infections detected. Is there still something there in the background causing the machine to be slow? (ie, slow startup) I appreciate your help. thank you.