TechSpot

Sluggish computer...Virus and Malware checkup

Inactive
By beedu
Oct 5, 2013
  1. Hello,
    It's my second malware checkup request (the first one is still in progress ). While I'am waiting for the results of the first one , I would like to ask for another one. My second computer has become somehow sluggish and unresponsive without any particular reason. There's nothing unnecessary installed, and I believe the specs are sufficient enough.

    Malwarebytes Anti-Malware (Okres testowy) 1.75.0.1300
    www.malwarebytes.org

    Wersja bazy: v2013.10.05.02

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 10.0.9200.16686
    Beata :: BEATA-KOMPUTER [administrator]

    Ochrona: Włączona

    2013-10-05 13:22:28
    mbam-log-2013-10-05 (13-22-28).txt

    Typ skanowania: Szybkie skanowanie
    Zaznaczone opcje skanowania: Pamięć | Rozruch | Rejestr | System plików | Heurystyka/Dodatkowe | Heuristyka/Shuriken | PUP | PUM
    Odznaczone opcje skanowania: P2P
    Przeskanowano obiektów: 199154
    Upłynęło: 7 minut(y), 36 sekund(y)

    Wykrytych procesów w pamięci: 0
    (Nie znaleziono zagrożeń)

    Wykrytych modułów w pamięci: 0
    (Nie znaleziono zagrożeń)

    Wykrytych kluczy rejestru: 0
    (Nie znaleziono zagrożeń)

    Wykrytych wartości rejestru: 0
    (Nie znaleziono zagrożeń)

    Wykryte wpisy rejestru systemowego: 0
    (Nie znaleziono zagrożeń)

    wykrytych folderów: 0
    (Nie znaleziono zagrożeń)

    Wykrytych plików: 0
    (Nie znaleziono zagrożeń)

    (zakończone)
     
  2. beedu

    beedu TS Rookie Topic Starter Posts: 48

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 2012-11-12 12:33:44
    System Uptime: 2013-10-05 11:54:33 (2 hours ago)
    .
    Motherboard: SAMSUNG ELECTRONICS CO., LTD. | | SAMSUNG_NP1234567890
    Processor: AMD A6-4455M APU with Radeon(tm) HD Graphics | P0 | 1281/100mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 444 GiB total, 356,069 GiB free.
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    Description: avast! Firewall NDIS Filter Miniport
    Device ID: ROOT\SW_ASWNDISMP\0000
    Manufacturer: ALWIL Software
    Name: avast! Firewall NDIS Filter Miniport
    PNP Device ID: ROOT\SW_ASWNDISMP\0000
    Service: aswNdis
    .
    ==== System Restore Points ===================
    .
    RP116: 2013-08-15 14:02:28 - Windows Update
    RP117: 2013-08-18 17:05:13 - Windows Update
    RP118: 2013-08-22 22:28:14 - Windows Update
    RP119: 2013-08-23 06:25:52 - Windows Update
    RP120: 2013-08-24 21:51:50 - Windows Update
    RP121: 2013-08-30 23:08:03 - Windows Update
    RP122: 2013-09-06 16:58:13 - Windows Update
    RP123: 2013-09-17 18:16:04 - Windows Update
    RP124: 2013-09-17 18:25:19 - Windows Update
    RP125: 2013-09-21 19:45:08 - Windows Update
    RP126: 2013-09-25 14:12:46 - Windows Update
    RP127: 2013-09-25 15:52:14 - Revo Uninstaller's restore point - Kalydo Player 4.11.01
    RP128: 2013-10-01 19:43:44 - Windows Update
    .
    ==== Installed Programs ======================
    .
    ???? ??? Windows Live
    ???? Windows Live
    ????? Windows Live
    ?????? ??????? ?? Windows Live
    ??????? ??????????? ??? Windows Live
    ???????? ?????????? Windows Live
    ?????????? Windows Live
    ??????????? ?? Windows Live
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader XI (11.0.04)
    AMD Accelerated Video Transcoding
    AMD APP SDK Runtime
    AMD Catalyst Install Manager
    AMD Media Foundation Decoders
    AMD Steady Video Plug-In
    AMD VISION Engine Control Center
    Atheros Bluetooth Suite (64)
    Atheros Client Installation Program
    avast! Free Antivirus
    „Windows Live Essentials“
    „Windows Live Mail“
    „Windows Live Messenger“
    „Windows Live“ fotogalerija
    Catalyst Control Center - Branding
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-utility64
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    CyberLink YouCam
    D3DX10
    E-POP
    Easy File Share
    Easy Migration
    Easy Settings
    Easy Software Manager
    Easy Support Center
    ESET Online Scanner v3
    ETDWare PS/2-X64 10.7.13.1_WHQL
    Fotogalerija Windows Live
    Galeria de Fotografias do Windows Live
    Galeria fotografii usługi Windows Live
    Galerie de photos Windows Live
    Galerie foto Windows Live
    Galería fotográfica de Windows Live
    Google Chrome
    Java 7 Update 21
    Java Auto Updater
    Junk Mail filter update
    Malwarebytes Anti-Malware wersja 1.75.0.1300
    Mesh Runtime
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile PLK Language Pack
    Microsoft Application Error Reporting
    Microsoft Office 2010
    Microsoft Office Starter 2010 - Polski
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Moduł Szybka instalacja pakietu Microsoft Office 2010
    Mozilla Firefox 22.0 (x86 pl)
    Mozilla Maintenance Service
    MSVCRT
    MSVCRT_amd64
    Multimedia POP
    OpenOffice.org 2.4
    Poczta usługi Windows Live
    Podstawowe programy Windows Live
    Polski pakiet językowy dla programu Microsoft .NET Framework 4 Client Profile
    Pošta Windows Live
    Raccolta foto di Windows Live
    Realtek Ethernet Controller Driver
    Realtek High Definition Audio Driver
    Revo Uninstaller 1.95
    Rysunek 3
    Samsung Recovery Solution 5
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
    Skype™ 6.3
    Software Launcher
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
    User Guide
    Windows Live
    Windows Live ??
    Windows Live ?? ???
    Windows Live ???
    Windows Live ????
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Fotótár
    Windows Live Foto-galerija
    Windows Live fotoattelu galerija
    Windows Live Fotogalerie
    Windows Live Fotogalleri
    Windows Live Fotogaléria
    Windows Live Fotograf Galerisi
    Windows Live Galeria de Fotos
    Windows Live Galerija fotografija
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Mesh
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live Pošta
    Windows Live Remote Client
    Windows Live Remote Client Resources
    Windows Live Remote Service
    Windows Live Remote Service Resources
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Temel Parçalar
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Windows Liven asennustyökalu
    Windows Liven sähköposti
    Windows Liven valokuvavalikoima
    WinRAR 4.20 (64-bitowy)
    .
    ==== End Of File ===========================
     
  3. beedu

    beedu TS Rookie Topic Starter Posts: 48

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 10.0.9200.16686 BrowserJavaVersion: 10.21.2
    Run by Beata at 13:37:49 on 2013-10-05
    Microsoft Windows 7 Home Premium 6.1.7601.1.1250.48.1045.18.3548.2348 [GMT 2:00]
    .
    AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\svchost.exe -k RPCSS
    C:\windows\system32\atiesrxx.exe
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k LocalService
    C:\windows\system32\svchost.exe -k netsvcs
    C:\windows\system32\svchost.exe -k GPSvcGroup
    C:\windows\system32\svchost.exe -k NetworkService
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\windows\system32\atieclxx.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\windows\system32\taskeng.exe
    C:\windows\system32\taskhost.exe
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\windows\System32\lpksetup.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
    C:\Program Files (x86)\Samsung\Easy Settings\SamsungDeviceConfiguration.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\windows\system32\taskeng.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exe
    C:\windows\system32\wbem\wmiprvse.exe
    C:\windows\system32\taskeng.exe
    C:\Program Files (x86)\Samsung\Easy Settings\dmhkcore.exe
    C:\Program Files (x86)\Samsung\Easy Settings\EasySpeedUpManager.exe
    C:\Program Files (x86)\Samsung\Easy Settings\MovieColorEnhancer.exe
    C:\Program Files (x86)\Samsung\Easy Settings\SmartSetting.exe
    C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
    C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
    C:\Program Files\Elantech\ETDCtrl.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\windows\system32\SearchIndexer.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\windows\system32\svchost.exe -k bthsvcs
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Elantech\ETDCtrlHelper.exe
    C:\Program Files\Samsung\Easy Support Center\SamoyedAgent.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Samsung\Samsung Recovery Solution 5\WCScheduler.exe
    C:\windows\System32\svchost.exe -k secsvcs
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.pl/
    uDefault_Page_URL = hxxp://samsung.msn.com
    mWinlogon: Userinit = userinit.exe,
    BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
    BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
    DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} - hxxp://www.battlefieldheroes.com/static/updater/BFHUpdater_5.0.200.0.cab
    TCP: NameServer = 192.168.1.1
    TCP: Interfaces\{A93EFB65-B55A-4BE2-BC7E-AF2B3629A448} : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{A93EFB65-B55A-4BE2-BC7E-AF2B3629A448}\3456C6C605960756F583246323 : DHCPNameServer = 194.204.152.34 194.204.159.1
    TCP: Interfaces\{A93EFB65-B55A-4BE2-BC7E-AF2B3629A448}\E2A3A305279667164756A3A3E2 : DHCPNameServer = 192.168.1.1
    Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
    Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SSODL: WebCheck - <orphaned>
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
    x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
    x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
    x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
    x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"
    x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
    x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
    x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
    x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-SSODL: WebCheck - <orphaned>
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Beata\AppData\Roaming\Mozilla\Firefox\Profiles\6s23pvng.default\
    FF - prefs.js: browser.search.selectedEngine - Allegro
    FF - prefs.js: browser.startup.homepage - www.onet.pl
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 amd_sata;amd_sata;C:\windows\System32\drivers\amd_sata.sys [2012-5-4 82048]
    R0 amd_xata;amd_xata;C:\windows\System32\drivers\amd_xata.sys [2012-5-4 42624]
    R0 amdkmpfd;AMD PCI Root Bus Lower Filter;C:\windows\System32\drivers\amdkmpfd.sys [2012-5-8 32896]
    R0 aswRvrt;aswRvrt;C:\windows\System32\drivers\aswRvrt.sys [2013-3-27 65336]
    R0 aswVmm;aswVmm;C:\windows\System32\drivers\aswVmm.sys [2013-3-27 189936]
    R1 aswKbd;aswKbd;C:\windows\System32\drivers\aswKbd.sys [2013-4-29 22600]
    R1 aswSnx;aswSnx;C:\windows\System32\drivers\aswSnx.sys [2013-3-27 1030952]
    R1 aswSP;aswSP;C:\windows\System32\drivers\aswSP.sys [2013-3-27 378944]
    R1 SABI;SAMSUNG Kernel Driver For Windows 7;C:\windows\System32\drivers\SABI.sys [2012-6-14 13824]
    R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2012-5-4 235520]
    R2 aswFsBlk;aswFsBlk;C:\windows\System32\drivers\aswFsBlk.sys [2013-3-27 33400]
    R2 aswMonFlt;aswMonFlt;C:\windows\System32\drivers\aswMonFlt.sys [2013-3-27 80816]
    R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-3-9 107648]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-5-19 46808]
    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
    R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-10-5 418376]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-10-5 701512]
    R2 SamsungDeviceConfigurationWinService;SamsungDeviceConfiguration;C:\Program Files (x86)\Samsung\Easy Settings\SamsungDeviceConfiguration.exe [2012-6-14 31624]
    R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
    R3 amdhub30;AMD USB 3.0 Hub Driver;C:\windows\System32\drivers\amdhub30.sys [2012-5-4 102528]
    R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\windows\System32\drivers\amdxhc.sys [2012-5-4 219776]
    R3 AthBTPort;Atheros Virtual Bluetooth Class;C:\windows\System32\drivers\btath_flt.sys [2012-3-9 36480]
    R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\windows\System32\drivers\AtihdW76.sys [2012-2-10 95248]
    R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\windows\System32\drivers\btath_a2dp.sys [2012-3-9 340096]
    R3 btath_avdt;Atheros Bluetooth AVDT Service;C:\windows\System32\drivers\btath_avdt.sys [2012-3-9 111232]
    R3 BTATH_BUS;Atheros Bluetooth Bus;C:\windows\System32\drivers\btath_bus.sys [2012-3-9 30848]
    R3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\windows\System32\drivers\btath_hcrp.sys [2012-3-9 168064]
    R3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\windows\System32\drivers\btath_lwflt.sys [2012-3-9 68736]
    R3 BTATH_RCP;Bluetooth AVRCP Device;C:\windows\System32\drivers\btath_rcp.sys [2012-3-9 281472]
    R3 BtFilter;BtFilter;C:\windows\System32\drivers\btfilter.sys [2012-3-9 551552]
    R3 clwvd;CyberLink WebCam Virtual Driver;C:\windows\System32\drivers\clwvd.sys [2011-8-17 31216]
    R3 ETD;ELAN PS/2 Port Input Device;C:\windows\System32\drivers\ETD.sys [2012-3-30 242512]
    R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2013-10-5 25928]
    R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2012-6-14 648808]
    R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
    R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
    R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
    R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
    R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
    R3 usbfilter;AMD USB Filter Driver;C:\windows\System32\drivers\usbfilter.sys [2012-6-14 56448]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]
    S3 ggflt;SEMC USB Flash Driver Filter;C:\windows\System32\drivers\ggflt.sys [2013-3-16 14448]
    S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-5-26 19456]
    S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-5-26 57856]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2013-5-26 30208]
    S3 WatAdminSvc;Usługa Technologie aktywacji systemu Windows;C:\windows\System32\Wat\WatAdminSvc.exe [2012-11-17 1255736]
    S3 zte_cdc_acm;ZTE All CDC-ACM driver;C:\windows\System32\drivers\zte_cdc_acm.sys [2012-11-12 79872]
    S3 zte_cpo;ZTE All Install;C:\windows\System32\drivers\zte_cpo.sys [2012-11-12 14336]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    .
    =============== Created Last 30 ================
    .
    2013-10-05 11:19:5525928----a-w-C:\windows\System32\drivers\mbam.sys
    2013-10-05 11:19:55--------d-----w-C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2013-10-04 16:59:329694160----a-w-C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{0D781A51-BE75-4C6C-B89B-8C4B5BB84202}\mpengine.dll
    2013-10-02 18:09:17--------d-----w-C:\Users\Beata\TMOP2BackUp_Z
    2013-09-26 20:05:06--------d-----w-C:\Autosave
    2013-09-26 20:04:47--------d-----w-C:\LibFillBmp
    2013-09-26 20:02:3453248----a-w-C:\windows\SysWow64\mfc42loc.dll
    2013-09-26 20:02:34--------d-----w-C:\Rysunki
    2013-09-26 20:02:25151552----a-w-C:\ExpDxf.dll
    2013-09-26 20:02:25118784----a-w-C:\impdxf.dll
    2013-09-26 20:02:25--------d-----w-C:\LibObj
    2013-09-26 20:02:25--------d-----w-C:\LibFillObj
    2013-09-26 20:02:25--------d-----w-C:\LibFillLine
    2013-09-26 20:02:2490112----a-w-C:\md5gen32.dll
    2013-09-26 20:02:24310272----a-w-C:\czytajto.exe
    2013-09-26 20:02:241511424----a-w-C:\rysgrid.dll
    2013-09-26 20:02:241507328----a-w-C:\Rysunek.exe
    2013-09-26 20:02:241331200----a-w-C:\rysgridas.dll
    2013-09-26 20:01:2995484----a-w-C:\windows\SysWow64\drivers\KMM4XNT.SYS
    2013-09-26 20:01:2924576----a-w-C:\windows\SysWow64\KMM4XNTD.DLL
    2013-09-26 20:01:29225280------w-C:\Program Files (x86)\Common Files\InstallShield\IScript\iscript.dll
    2013-09-26 20:01:2877824----a-w-C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
    2013-09-26 20:01:2832768------w-C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
    2013-09-26 20:01:28176128------w-C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
    2013-09-26 20:01:26614532----a-w-C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\IKernel.exe
    2013-09-25 13:50:32--------d-----w-C:\Program Files (x86)\VS Revo Group
    2013-09-25 13:04:41--------d-----w-C:\AdwCleaner
    2013-09-25 12:27:20--------d-----w-C:\ProgramData\Malwarebytes' Anti-Malware (portable)
    2013-09-25 12:11:12--------d-----w-C:\Users\Beata\AppData\Local\{2DFF2F05-4930-4B76-B480-C6FB3C6B8EB8}
    2013-09-21 17:51:57148992----a-w-C:\Program Files\Internet Explorer\jsdebuggeride.dll
    2013-09-17 16:28:50155584----a-w-C:\windows\System32\drivers\ataport.sys
    .
    ==================== Find3M ====================
    .
    2013-09-20 17:35:3671048----a-w-C:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-09-20 17:35:36692616----a-w-C:\windows\SysWow64\FlashPlayerApp.exe
    2013-08-10 05:22:182241024----a-w-C:\windows\System32\wininet.dll
    2013-08-10 05:20:593959296----a-w-C:\windows\System32\jscript9.dll
    2013-08-10 05:20:5567072----a-w-C:\windows\System32\iesetup.dll
    2013-08-10 05:20:55136704----a-w-C:\windows\System32\iesysprep.dll
    2013-08-10 03:59:101767936----a-w-C:\windows\SysWow64\wininet.dll
    2013-08-10 03:58:092876928----a-w-C:\windows\SysWow64\jscript9.dll
    2013-08-10 03:58:0661440----a-w-C:\windows\SysWow64\iesetup.dll
    2013-08-10 03:58:06109056----a-w-C:\windows\SysWow64\iesysprep.dll
    2013-08-10 03:17:382706432----a-w-C:\windows\System32\mshtml.tlb
    2013-08-10 03:07:502706432----a-w-C:\windows\SysWow64\mshtml.tlb
    2013-08-10 02:27:5989600----a-w-C:\windows\System32\RegisterIEPKEYs.exe
    2013-08-10 02:17:1971680----a-w-C:\windows\SysWow64\RegisterIEPKEYs.exe
    2013-08-08 01:20:433155456----a-w-C:\windows\System32\win32k.sys
    2013-08-07 02:22:02278800------w-C:\windows\System32\MpSigStub.exe
    2013-08-02 02:23:535550528----a-w-C:\windows\System32\ntoskrnl.exe
    2013-08-02 02:15:441732032----a-w-C:\windows\System32\ntdll.dll
    2013-08-02 02:15:03362496----a-w-C:\windows\System32\wow64win.dll
    2013-08-02 02:15:03243712----a-w-C:\windows\System32\wow64.dll
    2013-08-02 02:15:0313312----a-w-C:\windows\System32\wow64cpu.dll
    2013-08-02 02:14:57215040----a-w-C:\windows\System32\winsrv.dll
    2013-08-02 02:14:1116384----a-w-C:\windows\System32\ntvdm64.dll
    2013-08-02 02:13:34424448----a-w-C:\windows\System32\KernelBase.dll
    2013-08-02 01:59:303968960----a-w-C:\windows\SysWow64\ntkrnlpa.exe
    2013-08-02 01:59:303913664----a-w-C:\windows\SysWow64\ntoskrnl.exe
    2013-08-02 01:51:231292192----a-w-C:\windows\SysWow64\ntdll.dll
    2013-08-02 01:50:425120----a-w-C:\windows\SysWow64\wow32.dll
    2013-08-02 01:50:42274944----a-w-C:\windows\SysWow64\KernelBase.dll
    2013-08-02 01:09:17338432----a-w-C:\windows\System32\conhost.exe
    2013-08-02 00:59:09112640----a-w-C:\windows\System32\smss.exe
    2013-08-02 00:45:3725600----a-w-C:\windows\SysWow64\setup16.exe
    2013-08-02 00:45:3614336----a-w-C:\windows\SysWow64\ntvdm64.dll
    2013-08-02 00:45:357680----a-w-C:\windows\SysWow64\instnm.exe
    2013-08-02 00:45:342048----a-w-C:\windows\SysWow64\user.exe
    2013-08-02 00:43:056144---ha-w-C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
    2013-08-02 00:43:054608---ha-w-C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
    2013-08-02 00:43:053584---ha-w-C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
    2013-08-02 00:43:053072---ha-w-C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
    2013-07-25 09:25:541888768----a-w-C:\windows\System32\WMVDECOD.DLL
    2013-07-25 08:57:271620992----a-w-C:\windows\SysWow64\WMVDECOD.DLL
    2013-07-19 01:58:422048----a-w-C:\windows\System32\tzres.dll
    2013-07-19 01:41:012048----a-w-C:\windows\SysWow64\tzres.dll
    2013-07-09 05:52:52224256----a-w-C:\windows\System32\wintrust.dll
    2013-07-09 05:51:161217024----a-w-C:\windows\System32\rpcrt4.dll
    2013-07-09 05:46:20184320----a-w-C:\windows\System32\cryptsvc.dll
    2013-07-09 05:46:201472512----a-w-C:\windows\System32\crypt32.dll
    2013-07-09 05:46:20139776----a-w-C:\windows\System32\cryptnet.dll
    2013-07-09 04:52:33663552----a-w-C:\windows\SysWow64\rpcrt4.dll
    2013-07-09 04:52:10175104----a-w-C:\windows\SysWow64\wintrust.dll
    2013-07-09 04:46:31140288----a-w-C:\windows\SysWow64\cryptsvc.dll
    2013-07-09 04:46:311166848----a-w-C:\windows\SysWow64\crypt32.dll
    2013-07-09 04:46:31103936----a-w-C:\windows\SysWow64\cryptnet.dll
    .
    ============= FINISH: 13:39:03,51 ===============
     
  4. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ====================================

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Create new restore point before proceeding with the next step....
    How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
     
  5. beedu

    beedu TS Rookie Topic Starter Posts: 48

    RogueKiller V8.7.1 _x64_ [Oct 3 2013] od Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Dodaj opinię : http://www.adlice.com/forum/
    Strona internetowa : http://www.adlice.com/softwares/roguekiller/
    Blog : http://tigzyrk.blogspot.com/

    System Operacyjny : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Uruchomiono z : Tryb normalny
    Użytkownik : Beata [Uprawnienia Administratora]
    Tryb : Skanuj -- Data : 10/06/2013 10:30:35
    | ARK || FAK || MBR |

    ¤¤¤ Szkodliwe procesy : 0 ¤¤¤

    ¤¤¤ Wpisy w Rejestrze : 2 ¤¤¤
    [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> ZNALEZIONO
    [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> ZNALEZIONO

    ¤¤¤ Zaplanowane zadania : 1 ¤¤¤
    [V2][SUSP PATH] {A9943D29-A15B-4DC5-9244-F2D27F8EB88A} : C:\Users\Beata\Desktop\POWERPOINT 2003 PL.exe [x] -> ZNALEZIONO

    ¤¤¤ Wpisy startowe : 0 ¤¤¤

    ¤¤¤ przeglądarki internetowe : 0 ¤¤¤

    ¤¤¤ Pliki / Foldery: ¤¤¤

    ¤¤¤ Sterownik : [NIEZAŁADOWANY 0x0] ¤¤¤

    ¤¤¤ Gałąź rejestru (offline): ¤¤¤

    ¤¤¤ Infekcja : ¤¤¤

    ¤¤¤ Plik HOSTS: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts




    ¤¤¤ Sprawdzenie MBR: ¤¤¤

    +++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) (Standardowe stacje dysków) - Hitachi HTS545050A7E380 SATA Disk Device +++++
    --- User ---
    [MBR] 85bfc8eee6660b009dbea30ede4234cc
    [BSP] 5429c277f76b134a5389754f655eb137 : KIWI Image system MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 454364 Mo
    2 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 930744320 | Size: 22475 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Zakończono : << RKreport[0]_S_10062013_103035.txt >>
     
  6. beedu

    beedu TS Rookie Topic Starter Posts: 48

    RogueKiller V8.7.1 _x64_ [Oct 3 2013] od Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Dodaj opinię : http://www.adlice.com/forum/
    Strona internetowa : http://www.adlice.com/softwares/roguekiller/
    Blog : http://tigzyrk.blogspot.com/

    System Operacyjny : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Uruchomiono z : Tryb normalny
    Użytkownik : Beata [Uprawnienia Administratora]
    Tryb : Usuń -- Data : 10/06/2013 10:33:33
    | ARK || FAK || MBR |

    ¤¤¤ Szkodliwe procesy : 0 ¤¤¤

    ¤¤¤ Wpisy w Rejestrze : 2 ¤¤¤
    [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> PODMIENIONO (0)
    [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> PODMIENIONO (0)

    ¤¤¤ Zaplanowane zadania : 1 ¤¤¤
    [V2][SUSP PATH] {A9943D29-A15B-4DC5-9244-F2D27F8EB88A} : C:\Users\Beata\Desktop\POWERPOINT 2003 PL.exe [x] -> USUNIĘTO

    ¤¤¤ Wpisy startowe : 0 ¤¤¤

    ¤¤¤ przeglądarki internetowe : 0 ¤¤¤

    ¤¤¤ Pliki / Foldery: ¤¤¤

    ¤¤¤ Sterownik : [NIEZAŁADOWANY 0x0] ¤¤¤

    ¤¤¤ Gałąź rejestru (offline): ¤¤¤

    ¤¤¤ Infekcja : ¤¤¤

    ¤¤¤ Plik HOSTS: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts




    ¤¤¤ Sprawdzenie MBR: ¤¤¤

    +++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) (Standardowe stacje dysków) - Hitachi HTS545050A7E380 SATA Disk Device +++++
    --- User ---
    [MBR] 85bfc8eee6660b009dbea30ede4234cc
    [BSP] 5429c277f76b134a5389754f655eb137 : KIWI Image system MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 454364 Mo
    2 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 930744320 | Size: 22475 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Zakończono : << RKreport[0]_D_10062013_103333.txt >>
    RKreport[0]_S_10062013_103035.txt
     
  7. beedu

    beedu TS Rookie Topic Starter Posts: 48

    MBAR finds nothing.
     
  8. beedu

    beedu TS Rookie Topic Starter Posts: 48

    I've also noticed that the CPU usage is over 50 % almost all the time. I can hear some sounds which sound like a HDD which is constantly doing...something. What is more, it never stops doing those strange clicks(like it's constantly writing/reading ,even when I don't use it). I'm not sure if it's connected to the issue itself ,but I thought it might be important to mention it.
     
  9. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    Hard drive clicking is not good news.

    Run hard drive diagnostics: http://www.bleepingcomputer.com/forums/topic28744.html/page__view__findpost__p__160520
    Make sure, you select tool, which is appropriate for the brand of your hard drive.
    Depending on the program, it'll create bootable floppy, or bootable CD.
    If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
    For Toshiba hard drives, see here: http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities#diagnostic

    Note : If you do not know how to set your computer to boot from CD follow the steps here
     
  10. beedu

    beedu TS Rookie Topic Starter Posts: 48

    I'll run the diagnostics tomorrow but after listening to the sound samples listed at the website I only expect the worst :/
     
  11. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    Let me know.
     
     
  12. beedu

    beedu TS Rookie Topic Starter Posts: 48

    This computer doesn't have a CD/DVD drive so could you tell me how am I supposed do it? Via USB ?
     
  13. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    What's the hard drive manufacturer?
     
  14. beedu

    beedu TS Rookie Topic Starter Posts: 48

    HITACHI travelstar z5k500
     
  15. Broni

    Broni Malware Annihilator Posts: 47,975   +271

  16. beedu

    beedu TS Rookie Topic Starter Posts: 48

    I tried that but strangely it doesn't detect my HD :/
     
  17. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    At this point I suggest new topic in hardware forum.
     
  18. beedu

    beedu TS Rookie Topic Starter Posts: 48

    Ok, so lets move on with the check&clean process :)
     
  19. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    It doesn't make sense to continue until we know your hard drive is sound.
    I'll keep this topic open for you.
     
  20. beedu

    beedu TS Rookie Topic Starter Posts: 48

    If you say so...I'll let you know when I'm done with this issue :)
     
  21. Broni

    Broni Malware Annihilator Posts: 47,975   +271

  22. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    Any update?
     
  23. beedu

    beedu TS Rookie Topic Starter Posts: 48

    Sorry for a delay but I still hadn't sorted things with HDD out. I guess you can close the topic for now and we can reactivate it soon, right?
     
  24. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    For now I'll mark it as "Inactive" and when you're ready PM me.
     


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