Someone Help Me

[lemon-juices]

I somehow got a virus and it shut down my firewall and now i cant turn my firewall off even tho i used my nortan antivirus to kill the virus what do i do someone please save me...

 

[kitty500cat]

Hello lemon-juices and welcome to TechSpot.

Very important: Before deciding whether to clean or reformat your system, read this thread and decide what you want to do.

If you decide to clean your system after reading the above thread, do the following.

Go and read the Viruses/spyware/malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, ComboFix, and AVG Antispyware logs as attachments into this thread, only after doing the above. Also post here the results of the AVG Antirootkit scan.

Regards

This thread is for the use of lemon-juices only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our Security and the Web forum.