TechSpot

Sound Max driver install help required.

By Musa
Dec 25, 2006
  1. well im new here, i need some help with Sound Max. It was deleted from the add/ramove section of my computer. Now ive read some threads but havent been able to solve this. Ive done everything according to the directions and still no luck. When i try to install Sound Max from their website this is the message i get. [​IMG]

    Now i read a thread that said to dl PC Wizzard to find out what type of Mobo i have. I ran the program and im not sure where to get that name/type of mobo. this is what i got when i clicked on "MainBoard"

    General Information :
    Manufacturer : Dell Computer Corp.
    Product : 0N6381
    Version : Unspecified
    Serial Number : ..CN4811149N05FI.
    Support MP : Yes, 1 CPU(s)
    Version MPS : 1.4

    Chassis Information :
    Manufacturer : Dell Computer Corporation
    Type : Mini Tower
    Version : Unspecified
    Serial Number : GF1F461
    Asset : Unspecified

    On-Board Device Information :
    Device : Intel 865-G PCI Accelerated SVGA (Video)
    Device : Intel Pro 100 VE Network Connection (Ethernet)
    Device : AC'97 Audio Controller (Sound)

    Slots Information :
    Slot PCI : Available (32-bit) 5.0v, 3.3v
    Slot PCI : In Use (32-bit) 5.0v, 3.3v
    Slot PCI : Available (32-bit) 5.0v, 3.3v

    External Connectors :
    Parallel PS/2 : DB25 female
    Serial 16550A Compatible : DB-9 male
    Keyboard : PS/2
    Mouse : PS/2
    USB : Access Bus (USB)
    USB : Access Bus (USB)
    USB : Access Bus (USB)
    USB : Access Bus (USB)
    USB : Access Bus (USB)
    USB : Access Bus (USB)
    Network : RJ-45
    Audio : Mini-jack (headphones)
    Audio : Mini-jack (headphones)
    Audio : Mini-jack (headphones)
    Audio : Mini-jack (headphones)
    Video : DB-15 female

    Internal Connectors :
    PARALLEL :
    SERIAL1 :
    KYBD :
    MOUSE :
    USB1 :
    USB2 :
    USB3 :
    USB4 :
    USB5 :
    USB6 :
    ENET :
    MIC :
    LINE-OUT :
    LINE-IN :
    HP-OUT :
    MONITOR :

    If anyone could give me the name or the website to go to and what to download, it would be of great help. Thanks in advance.
     
  2. sghiznaneck

    sghiznaneck TS Maniac Posts: 544

    Did you get an install disk from Dell when you purchased the computer?? If not, try going to the Dell website and place your mouse over the big blue question mark (support). When you do this, you'll see a menu pop up for download drivers. Click on that, enter your model number and download the sound drivers for your model number. This should solve your problem.
     
  3. Musa

    Musa TS Rookie Topic Starter

    thanks

    Thanks for the help man, greatly appreciated.
     
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