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Sound suddenly stopped working - Win 7 / Chrome

By Renee LaCombe
May 16, 2014
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  1. Hello. Several weeks ago I started getting a bunch of popups and new tabs trying to get me to update/install new software such as codec pack, video player, Windows drivers, and FLV Player. After Googling around I decided I should remove "media player" (or something like that) from startup. I think I did this with MSConfig. Anyway - then my sound quit working across the computer and browsers (Chrome & IE). I know nothing about drivers, sound cards, etc. Any thoughts?
    Thanks!
    P.S. Broni (from here on Techspot) helped me get rid of all the popup malware. :)
     
  2. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +242

    Check in your control panel. Under devices. See if their is a yellow exclamation mark under sound devices. If so you may need to reinstall your sound drivers.
     
    Renee LaCombe likes this.
  3. Renee LaCombe

    Renee LaCombe TS Member Topic Starter Posts: 31

    Thank you! It's working now. :)
     
    Cobalt006 likes this.
  4. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +242

    Your welcome (y)
     

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