Hello,
I am having BSOD crashes, from a few minutes to several minutes into running windows. One time the screen said something about a file win2ky.sys (or something similar). another time "not_less_or_equal". yet another "stop: 0x0000008E (0xc0000005, 0x8055096d, 0xb7483f48, 0x00000000), and other times other hexadecimal type messages.
I followed the virus removal instructions as best i could; here is what happened.
4 tools:
virtumondo and vundo found nothing.
During running smitfraud, the windows disk cleanup program spontaneously ran when i tried to do option 2 (clean). The 1st time I cancelled the windows disk cleanup and got a bsod, the 2nd time I let it go through and then tried to continue with smitfraud but the puter froze. so I gave up with the tools and continued.
SS&D found nothing. Adware found 1 tracing cookie. In the middle of Anti-Spyware, I got a BSOD. In previously successful scans, I remember that it always found a trace of something like Downloader.Agent in windows/svchost.exe. This always appeared even though the it was cleaned each time. Also, there were several tracing cookies.
I also ran combofix. The scan completed but the report generation got hung up.
Other symptoms: I have the latest version of IE and it almost always crashes the 1st time i open it. Right now there is a new thing that happened: the time and date display in the start menu tray has changed format.
Please find attached an hjt log. I would have attached other logs but they didn't complete successfully.
Please let me know what I should do.
Thanks!
I am having BSOD crashes, from a few minutes to several minutes into running windows. One time the screen said something about a file win2ky.sys (or something similar). another time "not_less_or_equal". yet another "stop: 0x0000008E (0xc0000005, 0x8055096d, 0xb7483f48, 0x00000000), and other times other hexadecimal type messages.
I followed the virus removal instructions as best i could; here is what happened.
4 tools:
virtumondo and vundo found nothing.
During running smitfraud, the windows disk cleanup program spontaneously ran when i tried to do option 2 (clean). The 1st time I cancelled the windows disk cleanup and got a bsod, the 2nd time I let it go through and then tried to continue with smitfraud but the puter froze. so I gave up with the tools and continued.
SS&D found nothing. Adware found 1 tracing cookie. In the middle of Anti-Spyware, I got a BSOD. In previously successful scans, I remember that it always found a trace of something like Downloader.Agent in windows/svchost.exe. This always appeared even though the it was cleaned each time. Also, there were several tracing cookies.
I also ran combofix. The scan completed but the report generation got hung up.
Other symptoms: I have the latest version of IE and it almost always crashes the 1st time i open it. Right now there is a new thing that happened: the time and date display in the start menu tray has changed format.
Please find attached an hjt log. I would have attached other logs but they didn't complete successfully.
Please let me know what I should do.
Thanks!