hi! hope i'm posting in the right place...my husband and i are trying to get some advice on what the heck could be wrong with my computer.
for a few weeks its has been just spontaneously rebooting for whatever reason, we have no idea!
we found info on another board about setting it so that it would give a message instead of rebooting if there's a problem...but it still reboots! just this morning it did actually give me a blue screen with a huge long message about what happened but i couldn't write any of it down before it rebooted. but once it was back up again, it said "the system has recovered from a serious error." and this:
"error signature
BCCode: 9c BCP1: 00000004 BCP2:80 54A570 BCP3: B2000000 BCP4: 00070F0F OSVer: 5:1_2600 SP: 2_0 Product: 768_1"
and then it gave the option to read more, so i clicked that and this came up:
Error Report Contents
C:\DOCUME~1\Tina\LOCALS~1\Temp\WER17ff.dir00\Mini 1100907 -01.dmp
C:\DOCUME~1\Tina\LOCALS~1\Temp\WER17ff.dir00\sysdata.xml
my husband is thinking it may be some sort of hardware failure...but we really don't know what's going on...any suggestions?
thanks in advance!
tina
for a few weeks its has been just spontaneously rebooting for whatever reason, we have no idea!
we found info on another board about setting it so that it would give a message instead of rebooting if there's a problem...but it still reboots! just this morning it did actually give me a blue screen with a huge long message about what happened but i couldn't write any of it down before it rebooted. but once it was back up again, it said "the system has recovered from a serious error." and this:
"error signature
BCCode: 9c BCP1: 00000004 BCP2:80 54A570 BCP3: B2000000 BCP4: 00070F0F OSVer: 5:1_2600 SP: 2_0 Product: 768_1"
and then it gave the option to read more, so i clicked that and this came up:
Error Report Contents
C:\DOCUME~1\Tina\LOCALS~1\Temp\WER17ff.dir00\Mini 1100907 -01.dmp
C:\DOCUME~1\Tina\LOCALS~1\Temp\WER17ff.dir00\sysdata.xml
my husband is thinking it may be some sort of hardware failure...but we really don't know what's going on...any suggestions?
thanks in advance!
tina