Good Afternoon,
I have a windows 2000 server with 2 HP deskjet printers, an Oce plotter an HP large format plotter shared through it. It has 2 gig of ram and three scsi hard drives(for files) and an IDE drive as the system drive. The problem I have is that the printers keep dissapearing from the printer folder and it is necessary to stop and restart the spooler service to get them back up and running. I've notice recently in the event viewer that the following message is displayed prior to the printers crashing "Application popup: spoolsv.exe - Application Error :The instruction at "0x77f89dca" referenced memory at "0x00000000". The memory could not be "read".". I've moved the spool folder to the third SCSI drive which has no other files/folders on it. The problem still occurs at least 2 or 3 times a week.
Any thought's you folks have on this issue would be greatly appreciated.
Thank you
I have a windows 2000 server with 2 HP deskjet printers, an Oce plotter an HP large format plotter shared through it. It has 2 gig of ram and three scsi hard drives(for files) and an IDE drive as the system drive. The problem I have is that the printers keep dissapearing from the printer folder and it is necessary to stop and restart the spooler service to get them back up and running. I've notice recently in the event viewer that the following message is displayed prior to the printers crashing "Application popup: spoolsv.exe - Application Error :The instruction at "0x77f89dca" referenced memory at "0x00000000". The memory could not be "read".". I've moved the spool folder to the third SCSI drive which has no other files/folders on it. The problem still occurs at least 2 or 3 times a week.
Any thought's you folks have on this issue would be greatly appreciated.
Thank you