Spyware?Adware? Haven't a clue what is going on.

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gemini2281

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I am not sure what is going on with this computer. First, I CAN run a virus scan with AVG but I cannot update the definitions with it or spybot and if I try to the system freezes. Second, Adaware won't run at all. The system is running very slow and I really have no idea how to fix this. I can go to any website and download anything but when it comes to virus, adware and spyware protection they won't work.
 
Boot into safe mode with networking. See if you can update your antivirus and spyware scanners. if you can, or even if your can`t, do the following.

Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

Run a full virus scan and scan with all your antispyware programmes. Delete anything they find. Boot back in to normal mode.

Then, go HERE and follow as many of the instructions as you can.

Post a fresh HJT log, only after doing the above.

Regards Howard :)
 
Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

MyWaySA\SrchAsDe

Close control panel.


Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

spyaudit1_1866033626[1].exe

Close task manager.

Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/en-us/srchasst/srchasst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = iexplore

R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll

O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop.com/antivirus/PitPav.cab

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files(if there).

C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
C:\Documents and Settings\Alana Dowling\Local Settings\Temporary Internet Files\Content.IE5\STMF41MB\spyaudit1_1866033626[1].exe

Reboot into normal mode and turn system restore back on.

Regards Howard :)
 
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