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Spyware Difficulties...

By General Panda
Aug 31, 2006
  1. I've been having some nasty little spyware issues and feel like I'm always playing catch-up. I can kill the newest infections, but I can't seem to stop them from coming. I was hoping you could help me clean up my computer and make my life a little easier. I've included both my HJT and ewido logs. Thanks so much!

    -Brett
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    Network Monitor

    Close control panel.

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    Command Service (cmdService)

    Network Monitor

    Close the services window.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    netmon.exe
    command.exe
    rdgUS2404.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O3 - Toolbar: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)

    O4 - HKLM\..\Run: [cqddppc.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\cqddppc.dll,pobknzf

    O16 - DPF: {97B79133-88F0-45F0-8D57-0F2EF27D9C66} - http://85.255.114.166/1/rdgUS2404.exe

    O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\IA\command.exe (file missing)

    O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\Network Monitor
    C:\WINDOWS\IA
    C:\WINDOWS\system32\cqddppc.dll,pobknzf

    Reboot into normal mode and turn system restore back on and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :wave: :wave:

    This thread is for the use of General Panda only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. General Panda

    General Panda TS Rookie Topic Starter

    Howard,

    Thank you so much for your quick and helpful response! I followed your instructions exactly, and so far have had no difficulties. The only pitfall I ran into when executing your instructions was that I was unable to uninstall "Network Monitor" in Add or Remove Programs. With the exception of this, everything went smoothly, and unless you say otherwise, I'll assume that my computer is free of spyware. Does the new HJT log confirm this? Thanks again for your help!

    -Brett
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Well done, your HJT log is clean.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of General Panda only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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