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Spyware infection...Help!!

By gotcrx
Dec 19, 2007
  1. Hello,

    Could someone please help me? I am having major issues with my computer and I am completely out of ideas. My problems started when I downloaded Tunebite. It put all kinds of stuff on my computer a program called outerinfo and one called malalarm. My comtrol panel disappears when I log in (I know how to bring it back, however it never stays there. I have run all of the following programs and am still getting a message that says "windows has detected a spyware infection."

    Ive run:
    SuperAntispyware
    Adaware
    ccleaner
    Spybot
    Vundofix
    Deckard scanner

    Ive gone into the add or remove programs and removed everything..except for tunebite I cant get rid of it. When I try to uninstall it norton tells me a malicious script is detected.

    Any suggestions? I would really appreciate any help I can get...
     
  2. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

  3. gotcrx

    gotcrx TS Rookie Topic Starter

    Thanks...I would prefer not to reformat and ive done almost everything on that post...
     
  4. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    you should finish the instructions and attach the logs that are asked for so that they can give you instructions for finishing the removal

    combo fix
    hjt
    avg anti spyware

    these are the 3 logs asked for and they each have a purpose


    This thread is for the use of gotcrx only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. gotcrx

    gotcrx TS Rookie Topic Starter

    Logfile of Trend Micro HijackThis v2.0.2
    hijack log cont....
    Here is my AVG log...

    Report end

    (Moderator edit: Please do not copy and paste your logs. Instead, post them as attachments only in either .txt or .log format. To learn how to attach a log file, please see HERE.)
     
  6. Rik

    Rik Banned Posts: 3,814

    Your logs MUST be as ATTACHMENTS as called for in the instructions.



    This thread is for the use of gotcrx only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. gotcrx

    gotcrx TS Rookie Topic Starter

    So sorry...I will post them as attachments as soon as I can...
     
  8. Rik

    Rik Banned Posts: 3,814

    Have a look at the edited part of your post number 5 and click on the HERE. That will tell you how to do it.



    This thread is for the use of gotcrx only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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