Spyware/malware infection

By uncmonk27
Aug 12, 2009
  1. I've got an infection on my laptop which has resulted in my windows firewall being switched off and greyed out so i cant switch it back on

    I've been through the 8 steps cleaning guide and got to the stage of installing malwarebytes anti-malware. It has been installed on my desktop, but i click the icon and nothing happens! not sure why, i've tried re-installing it but it the program just wont open, all other programs work

    any help much appreciated!
  2. uncmonk27

    uncmonk27 TS Rookie Topic Starter

    please help, my firewalls still switched off! :(
  3. strategic

    strategic TechSpot Paladin Posts: 1,020

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