You haven`t attached an AVG Antispyware log. Please do so in your next reply.
We need to temporarily disable Spybot search & Destroy`s tea time, as it may interfere with any fix we are trying to run.
Disable Spybot's TeaTimer. This is a two step process.
First:
- Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
- Choose
Exit Spybot S&D Resident
Second:
- Open Spybot S&D
- Click
Mode, check
Advanced Mode
- Go To Left Panel, Click
Tools, then also in left panel, click
Resident
- If your firewall raises a question, say
OK
- Uncheck the box labeled
Resident Tea-Timer and OK any prompts.
- Use
File, Exit to terminate Spybot
- Reboot your machine for the changes to take effect.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
Viewpoint
Viewpoint Manager
Close control panel.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
COM+ Messages
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
svchosts.exe
<Not to be confused with svchost.exe.
ViewMgr.exe
fiqfm.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh304181.dll (file missing)
O2 - BHO: (no name) - {7DA39570-5FD2-4f18-94B4-20730CB3F727} - C:\WINDOWS\system32\wmkycixh.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll (file missing)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DllRunning] rundll32.exe "C:\WINDOWS\system32\tpjdufwd.dll",setvm
O4 - HKCU\..\Run: [fiqf] C:\PROGRA~1\COMMON~1\fiqf\fiqfm.exe
O8 - Extra context menu item: Get It With Kontiki - res://C:\Program Files\Kontiki\bin\bh304181.dll/201
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll (file missing)
O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} -
http://down.plaxo.com/down/release/instub.cab
O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e mc-110-12-0000272 (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\WINDOWS\system32\
svchosts.exe<Not to be confused with svchost.exe.
C:\Program Files\
Viewpoint<Delete the entire folder.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and
check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
These are the filepaths you need to enter into killbox.
C:\WINDOWS\system32\wmkycixh.dll
C:\WINDOWS\system32\tpjdufwd.dll
Once your system has rebooted, rehide your protected OS files.
Post a fresh HJT log, along with an
AVG Antispyware log.
Regards Howard
This thread is for the use of nick123 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.