Spyware, Viruses, and Malware

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Hi Everyone!

I picked up a pretty bad one and am attempting to clean it up. First time for everthing. I followed all the instuctions on the site and now I'm down to the HJT part, and I'm not sure what to fix or delete. So here is a post. Any Suggestions?
 

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Hello and welcome to Techspot.

Your system is infected with a variety of nasties.

Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

If after reading the above, you wish to clean your system, do the following.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.

Regards Howard :wave: :wave:

This thread is for the use of nick123 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
It appears you`ve forgotten to attach the log files.

Regards Howard :)

This thread is for the use of nick123 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
I attached the log again

I attached the VBG .txt file. The HJT log is already attached in the thread. It won't let me upload it again.
 
You haven`t attached an AVG Antispyware log. Please do so in your next reply.

We need to temporarily disable Spybot search & Destroy`s tea time, as it may interfere with any fix we are trying to run.

Disable Spybot's TeaTimer. This is a two step process.
First:
- Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
- Choose Exit Spybot S&D Resident
Second:
- Open Spybot S&D
- Click Mode, check Advanced Mode
- Go To Left Panel, Click Tools, then also in left panel, click Resident
- If your firewall raises a question, say OK
- Uncheck the box labeled Resident Tea-Timer and OK any prompts.
- Use File, Exit to terminate Spybot
- Reboot your machine for the changes to take effect.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

Viewpoint
Viewpoint Manager

Close control panel.

Click start/run and type services.msc into the run box and press the enter key.

When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

COM+ Messages

Close the services window.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

svchosts.exe<Not to be confused with svchost.exe.
ViewMgr.exe
fiqfm.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh304181.dll (file missing)

O2 - BHO: (no name) - {7DA39570-5FD2-4f18-94B4-20730CB3F727} - C:\WINDOWS\system32\wmkycixh.dll

O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll (file missing)

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [DllRunning] rundll32.exe "C:\WINDOWS\system32\tpjdufwd.dll",setvm

O4 - HKCU\..\Run: [fiqf] C:\PROGRA~1\COMMON~1\fiqf\fiqfm.exe

O8 - Extra context menu item: Get It With Kontiki - res://C:\Program Files\Kontiki\bin\bh304181.dll/201

O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll (file missing)

O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab

O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e mc-110-12-0000272 (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\WINDOWS\system32\svchosts.exe<Not to be confused with svchost.exe.
C:\Program Files\Viewpoint<Delete the entire folder.

Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.

These are the filepaths you need to enter into killbox.

C:\WINDOWS\system32\wmkycixh.dll
C:\WINDOWS\system32\tpjdufwd.dll

Once your system has rebooted, rehide your protected OS files.

Post a fresh HJT log, along with an AVG Antispyware log.

Regards Howard :)

This thread is for the use of nick123 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
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