Inactive Spyware

[raymo72]

HI , can someone check my hijack this?

when I search for certain sites it brings up askjeeves and I get lots of other spyware warnings

thanks

Ray

 

[Broni]

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

 

[raymo72]

Hi

please find my logs

thanks

Ray

 

[Broni]

Download MBRCheck to your desktop

Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
It will show a black screen with some data on it.
A report called MBRcheckxxxx.txt will be on your desktop
Open this report and post its content in your next reply.

=====================================================================

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[raymo72]

All done thanks

please find logs atached

 

[Broni]

Was your computer upgraded from Win 98?

Download TDSSKiller and save it to your desktop.

• Extract (unzip) its contents to your desktop.
• Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
• If an infected file is detected, the default action will be Cure, click on Continue.
• If a suspicious file is detected, the default action will be Skip, click on Continue.
• It may ask you to reboot the computer to complete the process. Click on Reboot Now.
• If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
• If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

 

[raymo72]

Hi , here you go

I clicked on the windows update thing and then realised I probably shouldnt have so I cancelled it

 

[Broni]

You didn't answer:

Was your computer upgraded from Win 98?

Please, re-run TDSSKiller and post new log.

 

[raymo72]

Sorry I meant to

I'm not sure if it was upgraded or not , it was a reconditioned dell laptop we bought 3 years ago

please find log

thanks Ray

 

[Broni]

Looks good

Delete your Combofix file, download fresh one, run it and post new log.

 

[raymo72]

Please find attached , its running very well

thanks

 

[Broni]

Looks very good now

Uninstall Ask.com as it's considered as an adware.


1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
c:\windows\Xbikateb.dat
c:\windows\Xvapagey.bin


DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>;*.local

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=-

RegNull::
[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Installer\UserData\LocalSystem\Components\h–€|ÿÿÿÿ¤•€|ù•A~*]

3. Save the above as CFScript.txt

4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt

 

[raymo72]

Thanks , please find the log attached

how do I uninstall ask , its not listed in my file lists

 

[Broni]

how do i uninstall ask , its not listed in my file lists

That's fine. We'll remove it manually in a moment.

How is computer doing at the moment?


Download OTL to your Desktop.

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:



netsvcs
drivers32 /all
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\system32\*.wt
%systemroot%\system32\*.ruy
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\system32\spool\prtprocs\w32x86\*.tmp
%systemroot%\*. /mp /s
/md5start
/md5stop
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\user32.dll /md5
%systemroot%\system32\ws2_32.dll /md5
%systemroot%\system32\ws2help.dll /md5
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs



* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

• When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.