I am running Windows XP Pro with all the latest updates. The problem I'm having is with the Start Menu crashing the left pane of the Start menu is black and then the shortcuts on the right side pane also stop working. For instance if I click on the RUN command when this happens I get a spurious error message saying 'Windows can not create a shortcut here, would you like to create one on the Desktop'. the all programs button wont do anything. i dont have any webcam.