WinXP Pro SP2... For some reason unknown, an office computer I've been asked to look at has lost most of the program shortcuts from "all programs" on the start menu - the reason I've benn asked to look at it. The programs which have dissapeared are all in the "all users" start menu folder. There are a number of items in the all users desktop folder also, and these do not show on the desktop either. This applies to both limited and administrator account types. Otherwise, the computer is running perfectly well. this isn't something I've ever encoutered before, and isn't mentioned in the MSKB article about the recent flawed update. Could anybody please give me the possible reasons for this so that I can check them out tomorrow?