Hello,
First Post. Looks like a great Forum.
Retired Engr., now in my 70's. Wow !
Have a new HP Pavillion Elite for about 2 weeks now. Running Windows7.
Everything was fine, until I hit the power strip AC switch by accident, and the PC therefore did not shut off normally.
Since then, problems on starting up.
Once started, everything is fine.
Wouldn't get past the blue-screen-of death.
Absolutely frozen on it.
None of the F option keys would work, or booting with the F8 key held or tapped.
Spoke to an HP Rep, who said to unplug everything, including the AC power plug.
Then hold the unpowered PC's ON switch for 20 seconds.
Then re-plug everything, and try
This works.
He was very nice,but hard to understand, so did not get a clear understanding of why he thought this was happening.
But he had this startup up cure procedure in hand very quickly, and my guess is that this is not the first time he ran into this.
Question: What does holding down for 20 seconds the unpowered PC ON switch "actually" do ?
He did say it might be the automatic downloading of updates when the PC is told to shut down. So, I disabled this option.
PC just did it again this AM., and every time since.
If I unplug all the USB stuff (which is just an external HD, an AC powered USB Hub,
a USB to RS 232 cable, and a router via an Ethernet cable) and just leave the keyboard, Mouse, Monitor, and Route, it seems to start OK.
But, the blue screen flashes, momentarily, but it does get past it to start.
Until all of this happening, I don't think this screen ever flashed on startup, but I might be wrong on this ? Does it, "normally" on normal startups ?
Am in my 70's now, and a bit rough climbing in the back to unplug everything every AM !
Any thoughts on all of this would really be most appreciated.
Appreciate your time.
Regards, and thanks,
Bob
First Post. Looks like a great Forum.
Retired Engr., now in my 70's. Wow !
Have a new HP Pavillion Elite for about 2 weeks now. Running Windows7.
Everything was fine, until I hit the power strip AC switch by accident, and the PC therefore did not shut off normally.
Since then, problems on starting up.
Once started, everything is fine.
Wouldn't get past the blue-screen-of death.
Absolutely frozen on it.
None of the F option keys would work, or booting with the F8 key held or tapped.
Spoke to an HP Rep, who said to unplug everything, including the AC power plug.
Then hold the unpowered PC's ON switch for 20 seconds.
Then re-plug everything, and try
This works.
He was very nice,but hard to understand, so did not get a clear understanding of why he thought this was happening.
But he had this startup up cure procedure in hand very quickly, and my guess is that this is not the first time he ran into this.
Question: What does holding down for 20 seconds the unpowered PC ON switch "actually" do ?
He did say it might be the automatic downloading of updates when the PC is told to shut down. So, I disabled this option.
PC just did it again this AM., and every time since.
If I unplug all the USB stuff (which is just an external HD, an AC powered USB Hub,
a USB to RS 232 cable, and a router via an Ethernet cable) and just leave the keyboard, Mouse, Monitor, and Route, it seems to start OK.
But, the blue screen flashes, momentarily, but it does get past it to start.
Until all of this happening, I don't think this screen ever flashed on startup, but I might be wrong on this ? Does it, "normally" on normal startups ?
Am in my 70's now, and a bit rough climbing in the back to unplug everything every AM !
Any thoughts on all of this would really be most appreciated.
Appreciate your time.
Regards, and thanks,
Bob