STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER

By annoyed gamer
Aug 1, 2006
Topic Status:
Not open for further replies.
  1. whenever i boot GuildWars up (or some random .Exe files) the pc reboots, and displays the
    STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER error message, ive just reinstalled windows because of this error, it worked with the default directx installed, but was just laggy. so i decided to upgrade it to the latest version, 9.0c, and after then it went back to its old ways. ive changed the nVidia GeForce FX 5700 LE graphics card for my old nVidia Ti 3 card, and still the same problem, even with the most recent drivers.

    ive attached a DxDiag.txt, and a report from EverestHome220

    i had to zip the report as it was 100kb over the max file size limit

    [edit]
    dont hesitate to tell me anything else i should include - and how to get them

    Attached Files:

  2. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 2,251

    Hi

    From your error code I get this info

    This issue might occur if the display driver is caught in an infinite loop while it waits for the video hardware to become idle. This issue typically indicates a problem with the video hardware or that the display driver cannot program the hardware correctly.

    To resolve this issue, obtain and install the most current driver for your video adapter, or replace your video card.

    Read the full page here


    As for the other random crashes please post the minidmp.dmp file that is created when the PC bluescreens it should be in the system root folder but if not follow the instructions below to set it to me created,

    click start /settings select Control Panel -> System -> Advanced -> Startup and Recovery -> Settings.

    In the box marked "write debugging information" ensure small minidump (64K) is selected and post this here.

    Regards
  3. annoyed gamer

    annoyed gamer Newcomer, in training Topic Starter

    i have switched my graphics card between my 2 pcs, and the pc which had the problem still had the same problem, and the other pc works fine with the graphics card from the faulty pc, the drivers are ok, i reinstalled windows this morning and updated the driver to the newest this morning - from www.nvidia.com ... i dont have the minidump at the moment, ill invoke a crash by launching the game, and submit the minidump in 15 mins
    [time was edited - noticed windows update]
  4. annoyed gamer

    annoyed gamer Newcomer, in training Topic Starter

    i have attached it

    Attached Files:

  5. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 2,251

    Hi Gamer

    I had a word with Howard Hopkinso, one of the senior mods about your dump file and he passed me this advice...

    Quote
    His dump crashes at win32k.sys, which is a Windows file. However the owning process is Xfire.exe, which is the Terratec DMXFire 1024 soundcard controlpanel. This is an unecssary application, that doesn`t need to be run on startup.

    I`d advise him to disable this app and see how it goes.

    I`d also advise that he check his ram with memtest86+ as win32k.sys errors can be caused by faulty ram. Unquote

    He also advises me that its difficult to diagnose from just one dump file so if you can collect some more and post them here, assuming the above advice doesn't do any good ,we will try to analyze further.

    Regards
  6. annoyed gamer

    annoyed gamer Newcomer, in training Topic Starter

    thanks alot, i THINK it was my ram... 54 million errors found lmao
  7. annoyed gamer

    annoyed gamer Newcomer, in training Topic Starter

    it is still doing it, after i have new ram, and have uninstalled xfire...
    attached another dump

    Attached Files:

  8. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 2,251


    The dump crashes at the same point, indicating memory, I'll have to escalate this to a senior mod as I'm not sure what it could be.

    I would hazard a guess at a Mobo fault or maybe a PSU issue, but bear with me and I'll get back to you.

    Regards
  9. annoyed gamer

    annoyed gamer Newcomer, in training Topic Starter

  10. joked u 2

    joked u 2 Newcomer, in training Posts: 191

    hey i had the same problem

    I have had that problem in the past, and i was told to do so many things it would make your head spin. Is your directx installed in the %systemroot% folder? Do you not only have the most up to date drivers but the correct drivers and software.(eg. ATI catalyst control center). You might also try running at agp 4x instead of 8x. i dont know if it will help your peticular situation. thats what i did and i haven't hade a problem since. why it works in one machine and not the next i don't know. we have kinda elminated driver problems. talk to howard on this one...
  11. annoyed gamer

    annoyed gamer Newcomer, in training Topic Starter

    it is installed in default folder, i didnt change it, and my nVidia drivers are fully updated, and how do i change the agp setting
     
  12. joked u 2

    joked u 2 Newcomer, in training Posts: 191

    for me i use the ati control pannel but youhave navidia and you need to use their software that interacts with the driver/hardware. then look for smartgart. slide the bar to 4x.
  13. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.

    Your latest minidump crashes at ntsokernel.exe. This is the Windows bootup kernel file. It has a bugcheck of 0A. The owning process is gw.exe. This is the Guild wars executable.

    I know you`ve replaced the ram, but you should test it with memtest86+ just in case. Are you sure the ram is compatible with your mobo?

    How often is your system crashing? So far you`ve attached two minidumps. Is that because your machine is only crashing now and again?

    I can find no reference to your graphics card in your dump files.

    Check your ram.

    Check to make sure your psu is putting out enough power for your system.

    Check your system for overheating.

    Make sure nothing is overclocked.

    Go HERE and follow the instructions.

    Then post back and let us know the outcome.

    Regards Howard :wave: :wave:
  14. annoyed gamer

    annoyed gamer Newcomer, in training Topic Starter

    omg i didnt know a 4day old instalation of windows could get this fragmented lol XD

    im currently redoing the page file, attaching a few zipped dumps
  15. annoyed gamer

    annoyed gamer Newcomer, in training Topic Starter

    I know you`ve replaced the ram, but you should test it with memtest86+ just in case. Are you sure the ram is compatible with your mobo?

    it is compatable - will test it after this defrag - same type and make as my original RAM


    How often is your system crashing? So far you`ve attached two minidumps. Is that because your machine is only crashing now and again?

    it never crashes, unless i run a game - only game installed after i reinstalled windows 4 days ago is guild wars


    Check to make sure your psu is putting out enough power for your system.

    450W - did an online calculator of how much i need, this is way more powerful than what i need


    Check your system for overheating.

    everything is fine


    Make sure nothing is overclocked.

    it isnt
  16. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    3 minidumps crash at Ntsokernel.exe. two have the owing process of GW.exe and one has the owing process of svchost,exe. They all have a bugcheck of 0A.

    1 minidump crashes with memory corruption. The owning process is dumprep.exe. It has a bugcheck of 0A.

    1 minidump crashes with an unknown image. the owning process is svchost.exe. It has a bugcheck of D1.

    0x0000000A: IRQL_NOT_LESS_OR_EQUAL

    Typically due to a bad driver, or faulty or incompatible hardware or software. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)

    0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

    The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

    Let us know when you have completed the Memtest.

    How many amps is your psu putting out on the 12volt rail? Look on the psu label for this info.

    Regards Howard :)
  17. annoyed gamer

    annoyed gamer Newcomer, in training Topic Starter

    12A and 0.5A, and i will run the mem test as soon as i reboot =) had to burn another cd of it, lost hte other one
  18. MetallicDragon

    MetallicDragon Newcomer, in training

    I think I am having the same problem. My screen will go blank when playing a 3d game and then the only solution is to power off manually. Once when I booted back up I had the option of reporting the crash and was told I got the "thread stuck in device driver" error by Microsoft's reporting program. I am going to attach the minidump file thing, if it would help. Also my power supply just meets the requirements of the GPU, and my computer in it's current setup has been working fine for the past year at least. I have a Geforce 6600GT btw. It is also worth mentioning that this has been working just fine for at least a year now.\

    I have the minidump here: http://www.techspot.com/vb/attachment.php?attachmentid=7714&d=1154926528
     
  19. joked u 2

    joked u 2 Newcomer, in training Posts: 191

    how do you open these files .dmp? with what program?
  20. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    You use the windbg programme, which is part of Windows debugging tools.

    Look HERE for a short tutorial on how to read minidumps.

    Regards Howard :)
  21. L_DOG

    L_DOG Newcomer, in training

    same problem need help

    i keep crashing while running Red Orchestra game.
    did the memory test and is good.
    new video card xFx geforce 7600gs
    get this error STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER

    Help !!!!
  22. makintral

    makintral Newcomer, in training

    i could use some help

    Hi guys, been reading quite a bit now
    but no one seems to give a straight good answer on how to fix this
    recently i was playing Pro Evolution Soccer 6 (pes), and my computer crashed
    i have been playing this game since it first came out, a few months ago and i had no problem, till last week
    the only changes i made were that i installed a Tv capture card kozumi, i have uninstalled it but still my computer crashes every time i try to play a full match (not more than 10min)
    i got this link after the crash: support.microsoft.com/kb/293078, it talks about the STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER, i don't know what to do, i tried with a stable driver version (by the way i got a p4 1.6, with a nvidia geforce 6200 256ram, and 2 two Kingston 512 ddr 3200) and i tried with the latest version (163.75_forceware_winxp_32bit_international_whql). and if i do the second option (disable hardware acceleration) i can't play, so it's the same.
    i dunno what you need, but since everyone is leaving their dmp file, i got 3 =D


    i would appreciate any help
    Greeting From Argentina
  23. L_DOG

    L_DOG Newcomer, in training

    I believe its a cooling problem in combination with video drivers.
  24. makintral

    makintral Newcomer, in training

    i wanna play again

    well it can't be a cooling / electric problem, at least for me
    cause i got everest open while it crashes, my hard drive is always between 25 and 35º, my mother board is around 33º and my microprocessor is around 40º, and climbs up to 55º when playing, and the electricity is fine. so it can't be that..
    plus i tried to play Counter striker 1.6 and i couldn't even play 1 second, it crashes as soon as i choose between ct or Terror, so it doesn't give enough time to be a cooling problem.

    i sent a request to nvidia support center, maybe they can help me :S
    if i fix this problem i will tell you how i did it
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