TechSpot

Stop Error ED

By marygg
Jan 13, 2008
  1. I'm working on a dell laptop that suddenly stopped working. I can't get to safe mode. I got to dell diagnostics and come up with "battery test failed -- reporting attached charger. Can a battery stop the entire system? I originally got the Stop Error 0x000000ED UNMOUNTABLE_BOOT_VOLUME. I am very confused. Do I have a hard disk failure? Help.
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    If you were working on the laptop and powering it with a battery, yes, a failed battery can cause issues for the laptop will shutdown while windows is still loaded.
     
  3. marygg

    marygg TS Booster Topic Starter Posts: 121

    I'm using it plugged in. When I unplug it I get nothing.
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Is it still under warrenty? If so, contact Dell's tech support or return it to the place you purchased.
     
  5. marygg

    marygg TS Booster Topic Starter Posts: 121

    No longer under warranty. Should I replace the battery first and then see if I need a hard drive?
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    So if I read you correctly, the laptop works with no issues when plugged in to a wall socket but won't power-up when trying to run off the battery? correct? You may very well need a new battery and nothing more.

    Do you know anyone that is knowlegable with computers? I hesitate to give you directions that will cost you$ but won't solvve the issue.
     
  7. marygg

    marygg TS Booster Topic Starter Posts: 121

    The laptop boots to the BSD Stop Error 0x000000ED. UNMOUNTABLE_BOOT_VOLUME

    I can't get to safe mode. I can only get to Dell's diagnosis tests which say:
    "Battery test failed" & "Uncorrectable data error or media is write protected"

    So my question is would a dead battery lead to this stop error?
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    My suggestion is two fold:

    1. Contact Dell online support via email and tell them of your issue.

    2. Post your issue in TechSpot's Mobile Computing forum. There some very experienced and knowlegeable members there that can give you solid advice.
     
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