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Stop Error

By jjvosk
Feb 8, 2006
  1. Hello

    I recently bought a new Toshiba Laptop (Satellite M70), and every now and than windows goes into this blue screen, that reads stop error. It tells me to check BIOS or hardware. I have an ualtered laptop, it is not even two moths old, thus there is no new hardware. At startup i checked BIOS and there are no options for disabling shadwoing or chacheing. I have checked forums and TOshiba help help support. I ran a diagnostic. I have never connected to the internet with this laptop.

    If some one can please tell me how to solve my porblem, i would be very grateful.
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Can you upload the minidumps from the laptop? You may need to burn them to a cd first, as the laptop isn`t connected to the net.

    You can find the minidump files in the C:/windows/minidump folder.

    Zip the latest 5 or 6 together, and attach them here.

    Please note. Techspot has a limit of 100kB for attachments, so you may need to attach several zip files.

    Regards Howard :wave: :wave:
     
  3. jjvosk

    jjvosk TS Rookie Topic Starter

    Here are the last 3 dump files I found. If you can find what the problem is and what are the fastest possible solutions for it, I would really appreciate it.

    Thanks a lot for replying. :giddy:
     

    Attached Files:

  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    2 minidumps crash at NDProxy.SYS. Microsoft Corporation NDIS Proxy. They have a bugcheck of 7E.

    1 minidump crashes at ntoskrnl.exe. Windows bootup kernel. It has a bugcheck of BE.

    0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information.

    0x000000BE: ATTEMPTED_WRITE_TO_READONLY_MEMORY

    A driver attempted to write to read-only memory. Commonly occurs after installing a faulty device driver, system service, or firmware. If a driver file is named in the error message, try to correct the problem by disabling, removing, or rolling back the driver.

    Update all your drivers, including the mobo`s chipset drivers. You will Either need to connect the laptop to the net, or download the drivers using another system, and burn them to cd.

    Regards Howard :)
     
  5. jjvosk

    jjvosk TS Rookie Topic Starter

    I have tried all of that! Nothing seems to work, and the fact that my laptop is unaltered is the worse part. Would you recomend that i give into the the Toshiba service centre, or just to try and find updates for all drivers and whatever elce might be needed.

    Thanks :confused:
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Yes. Try updating to the latest drivers.

    If that doesn`t help, then maybe the Toshiba service centre is the next step.

    Regards Howard :)
     
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