Surface Pro 3 blue screen?

By GNS1310
Aug 5, 2016
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  1. I get the Surface boot screen then the blue screen.
    Can't do anything from there.

    Your PC/Device needs to be repaired
    Error Code 0xc000007b
  2. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 1,657   +309

  3. GNS1310

    GNS1310 TS Booster Topic Starter Posts: 92

    I only have a 8GB thumb....can probably borrow a friends if need-be.

    I DL what I need from my PC, stick it in the SP3...I assume I need to boot from the USB, not sure how to do that.

    Not as computer savy as I used to be!
  4. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 1,657   +309

    Umm, first you try to access the repair/recovery capability on your system.

    If unable, then you create recovery image and boot into that...

    All of the instructions are there in the link I sent yesterday:

    "Your Surface comes with Windows recovery information that allows you to refresh your Surface or reset it to its factory condition. Always try using the built-in recovery tools first, before downloading a recovery image.
    To learn more, see Restore or reset Surface or Refresh or reset Surface RT or Surface 2."

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