Surfvox problem won't uninstall

By jae woo
Jun 13, 2015
  1. Hello thank you for help in advance. I somehow gotten surfvox malware and cannot install it. I tried everything going to several different sites but none seems to work. The main problem seems to be I cannot open my task manager, pc setting, system restoration, when I try to search for certain programs that is preventing from doing it everything just automatically closes. I am at a loss here not sure what I can do. I read in a different topic to download first scan or something and post the addition and first here. Please help me I've been trying to fix this for hours now.

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 52,799   +343

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    Please observe forum rules.
    All logs have to be pasted not attached.
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