svchost.exe application error

[isaac]

hi,, i start uo my pc after my computer got infected with a virus and i was greated with the following error message:

svchost.exe - application error
x the instruction at " 0x10002007" referenced memory at "0x000a3000" . The memory could not be read,..
if i click after it loads the gui the system shutdown message and the system shutsdown or hangs.

I've already removed all posible virus on the pc, using spyware doctor and norton 2007. does anyone know what the problem is and if so what are the posibilities of getting the system back stable. What shouldi do..

i would really apreciate any help you guys may have...
Thanks in advance

 

[howard_hopkinso]

Go and read this thread HERE, then post a HJT log as an attachment into this thread.

Regards Howard

 

[isaac]

thanks i will give a try, and post results,,

Go and read this thread HERE, then post a HJT log as an attachment into this thread.

Regards Howard

I ran the utilyty and here is the document with the results or the log,,
Please get back to me .... i had to run it in safe mode, becasuse the error message wolud not let me in real mode,.. however in safe mode i could just ignore the eroor message and work through it,,..

this is the log file from the scan.

 

[CCT]

Just in case your comp proves clean, this site has some good instruction re that error;

http://72.14.205.104/search?q=cache...xe+application+error&hl=en&ct=clnk&cd=1&gl=ca

 

[howard_hopkinso]

You have posted your HJT log from safe mode. In future, please post any further HJT logs from normal mode.

I have moved your thread to our security and the web forum.

Your system is badly infected with a variety of malware.

Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

If after reading the above, you wish to clean your system, do the following.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

Also, let me know the results of the AVG Antirootkit scan.

Regards Howard

This thread is for the use of isaac only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.