"System Alert: Malware Threats" popup

By bilalasif
Nov 14, 2007
Topic Status:
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  1. Hi,

    I am having the same issue which has been posted so many times here. I was feeling that solution differs from case to case so I'm posting mine in a new thread. I'm having so many different kind of popup messages in the system tray asking me to download some kind of a malware protection software as my system is infected. Please help me remove this.
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT, AVG Antispyware and Combofix logs as Attachments into this thread, only after doing the above.

    Also, let me know the results of the Panda Antirootkit scan.

    Regards Howard :wave: :wave:

    This thread is for the use of bilalasif only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  3. bilalasif

    bilalasif Newcomer, in training Topic Starter

    Hi,

    Thanks for your response.

    Please find attached the required logs.

    Panda didn't find any rootkit in the system.

    Attached Files:

  4. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Delete all files in AVG Antispyware quarantine.

    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Code:




    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

    [​IMG]

    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

    Regards Howard :)

    This thread is for the use of bilalasif only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  5. bilalasif

    bilalasif Newcomer, in training Topic Starter

    PFA the required files.
  6. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    spo0lsv.exe<Note the spelling with the zero.

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    F2 - REG:system.ini: Shell=Explorer.exe spo0lsv.exe

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

    O16 - DPF: {9D614E8E-03AA-11D3-90FC-0040C7157029} (PDMSInstallerCtl Class) - http://cityislam.com/download/PDMSInstaller.cab

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or folders(if there).

    spo0lsv.exe<Search your system for this file and delete all instances found. Note the spelling.

    C:\qoobox

    Reboot into normal mode and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :)

    This thread is for the use of bilalasif only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  7. bilalasif

    bilalasif Newcomer, in training Topic Starter

    HJT log attached.

    I got 'windows can't find spo0l.exe' error message at startup in normal mode.
  8. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Have HJT fix this entry from normal mode.

    F2 - REG:system.ini: Shell=Explorer.exe spo0lsv.exe

    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Code:


    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

    [​IMG]

    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

    Regards Howard :)

    This thread is for the use of bilalasif only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  9. bilalasif

    bilalasif Newcomer, in training Topic Starter

    PFA the fresh logs.
  10. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    All clean.

    Delete the following folder.

    C:\qoobox

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of bilalasif only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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