Solved System Check virus

[bbanks72]

My daughters laptop has been infected. Need help removing& cleaning. Lofs are pasted below.

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.12.03

Windows Vista Service Pack 2 x86 NTFS (Safe Mode/Networking)
Internet Explorer 8.0.6001.19170
Abby :: ABBY-LAPTOP [administrator]

2/12/2012 10:05:09 AM
mbam-log-2012-02-12 (10-05-09).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 483529
Time elapsed: 1 hour(s), 33 minute(s), 59 second(s)

Memory Processes Detected: 1
C:\ProgramData\qd8C3zAL2RSD28.exe (Trojan.FakeAlert) -> 1640 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|XAyrXMNieLwFUhF.exe (Trojan.FakeAlert) -> Data: C:\ProgramData\XAyrXMNieLwFUhF.exe -> Quarantined and deleted successfully.

Registry Data Items Detected: 4
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System|DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System|DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 5
C:\ProgramData\qd8C3zAL2RSD28.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\ProgramData\XAyrXMNieLwFUhF.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\Abby\AppData\Local\Temp\Low\best.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\Abby\AppData\Local\Temp\Low\T10SxG7qyYTI4b.exe.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\Abby\AppData\Local\Temp\Low\VGwiFQL25l3rfs.exe.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.

(end)


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2012-02-12 12:26:12
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 TOSHIBA_ rev.LV01
Running: ki26g6wn.exe; Driver: C:\Users\Abby\AppData\Local\Temp\pxdiqpob.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 10/17/2008 7:01:11 PM
System Uptime: 2/12/2012 11:51:08 AM (1 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Pentium(R) Dual CPU T3200 @ 2.00GHz | CPU | 1000/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 148 GiB total, 14.559 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0000
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter
PNP Device ID: ROOT\*ISATAP\0000
Service: tunnel
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: WinDriver Virtual device
Device ID: ROOT\WINDRIVER\0000
Manufacturer: Jungo Ltd
Name: WinDriver Virtual device
PNP Device ID: ROOT\WINDRIVER\0000
Service: WinDriver
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
"Let's Ride! Dreamer"
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Adobe Shockwave Player 11
Alohabob PC Relocator Ultra Control
Amazon Links
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Panorama Maker 4
Atheros Driver Installation Program
Atheros Wi-Fi Protected Setup Library
Barbie(TM) as The Princess and the Pauper
Barbie(TM) Fashion Show(TM) CD-ROM
Bonjour
CD/DVD Drive Acoustic Silencer
Charter Security Suite
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Dinosaur Adventure 3-D
Disney's Magic Artist Studio
Disney's Princess Fashion Boutique
DVD MovieFactory for TOSHIBA
Equestriad 2001
Express Burn
Express Rip
F-Secure PSC Prerequisites
Google Chrome
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
ImageMixer 3 SE Ver.4.5 Transfer Utility
ImageMixer 3 SE Ver.4.5 Video Tools
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
InterActual Player
iTunes
Java(TM) 6 Update 6
Juniper Networks Cache Cleaner 6.0.0
Juniper Networks Setup Client
Magic 3D Coloring Book Amazing Animals
Malwarebytes Anti-Malware version 1.60.1.1000
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Microsoft XML Parser
MixPad Audio Mixer
Move Media Player
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Music Transfer Utility Ver.1.5
Nancy Drew: Danger by Design
Nancy Drew: Danger on Deception Island
Nancy Drew: Last Train to Blue Moon Canyon
Nancy Drew: Legend of the Crystal Skull
Nancy Drew: Secret of Shadow Ranch
Nancy Drew: Secret of the Old Clock
Nancy Drew: The Captive Curse
Nancy Drew: The Creature of Kapu Cave
Nancy Drew: The Curse of Blackmoor Manor
Nancy Drew: The Haunted Carousel
Nancy Drew: The Haunting of Castle Malloy
Nancy Drew: The Phantom of Venice
Nancy Drew: Trail of the Twister
Nancy Drew: Warnings at Waverly Academy
NetZero Internet Access Installer
Nikon Message Center
Nikon Transfer
OGA Notifier 2.0.0048.0
Picasa 3
QuickBooks Financial Center
QuickTime
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Rex!
Riding Star
RollerCoaster Tycoon 2 Triple Thrill Pack
Saddle Up
Safari
SeaWorld Adventure Park Tycoon
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Groove 2007 (KB2552997)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Media Encoder (KB2447961)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Spirit (remove only)
Starshine Episode 2
Starshine Episode 3
Switch Sound File Converter
Synaptics Pointing Device Driver
Tarzan Activity Center
The White Wolf of Icicle Creek
TOSHIBA Application Disc Creator
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Desktop Links
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Hardware Setup
Toshiba Registration
TOSHIBA Service Station
TOSHIBA Software Modem
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
WavePad Sound Editor
WildTangent Games
WildTangent Games App (Toshiba Games)
Windows Media Encoder 9 Series
Wondershare DVD Ripper Platinum(Build 4.7.0.6)
Zoo Tycoon 2 - African Adventure
Zoo Tycoon: Complete Collection
.
==== Event Viewer Messages From Past Week ========
.
2/8/2012 9:28:13 PM, Error: EventLog [6008] - The previous system shutdown at 8:58:02 PM on 2/8/2012 was unexpected.
2/7/2012 7:33:52 PM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control.
2/7/2012 7:31:20 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 0021637E2633 has been denied by the DHCP server 192.168.169.1 (The DHCP Server sent a DHCPNACK message).
2/6/2012 9:16:24 PM, Error: EventLog [6008] - The previous system shutdown at 5:40:18 PM on 2/6/2012 was unexpected.
2/6/2012 3:51:25 PM, Error: EventLog [6008] - The previous system shutdown at 10:12:33 PM on 2/5/2012 was unexpected.
2/5/2012 9:48:17 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Abby-Laptop\Abby SID (S-1-5-21-496734202-977548799-1979682381-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
2/5/2012 9:43:42 PM, Error: EventLog [6008] - The previous system shutdown at 9:31:09 PM on 2/5/2012 was unexpected.
2/12/2012 9:45:18 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
2/12/2012 9:44:17 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: F-Secure HIPS FSES FSFW spldr Wanarpv6
2/12/2012 9:44:17 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
2/12/2012 9:44:16 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
2/12/2012 9:44:08 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
2/12/2012 9:43:56 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/12/2012 9:43:51 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\athihvs.dll Error Code: 21
2/12/2012 9:43:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
2/12/2012 8:45:39 AM, Error: EventLog [6008] - The previous system shutdown at 12:12:20 AM on 2/12/2012 was unexpected.
2/12/2012 11:53:47 AM, Error: Service Control Manager [7024] - The KtmRm for Distributed Transaction Coordinator service terminated with service-specific error 2147942438 (0x80070026).
2/12/2012 11:52:46 AM, Error: Service Control Manager [7024] - The Bonjour Service service terminated with service-specific error 4294967295 (0xFFFFFFFF).
.
==== End Of File ===========================


.

 

[Broni]

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running tools or applying updates other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

===========================================================

You posted Attach.txt twice.
I still need DDS.txt log.

 

[bbanks72]

Sorry about that.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19170
Run by Abby at 12:28:18 on 2012-02-12
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2939.1701 [GMT -6:00]
.
AV: Charter Security Suite 9.01 *Enabled/Outdated* {15414183-282E-D62C-CA37-EF24860A2F17}
SP: Charter Security Suite 9.01 *Enabled/Outdated* {AE20A067-0E14-D9A2-F087-D456FD8D65AA}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Charter Security Suite 9.01 *Enabled* {2D7AC0A6-6241-D774-E168-461178D9686C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter Security Suite\Anti-Virus\FSGK32.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Charter Security Suite\Common\FSHDLL32.EXE
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Charter Security Suite\ORSP Client\fsorsp.exe
C:\Program Files\Charter Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fssm32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fsav32.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Charter Security Suite\Common\FSM32.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.charter.net/
uDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: Browsing Protection Class: {c6867eb7-8350-4856-877f-93cf8ae3dc9c} - c:\program files\charter security suite\nrs\iescript\baselitmus.dll
TB: Browsing Protection Toolbar: {265eee8e-3228-44d3-aea5-f7fdf5860049} - c:\program files\charter security suite\nrs\iescript\baselitmus.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [jswtrayutil] "c:\program files\jumpstart\jswtrayutil.exe"
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [NDSTray.exe] NDSTray.exe
mRun: [cfFncEnabler.exe] cfFncEnabler.exe
mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\TSS.exe" /hide
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [F-Secure Manager] "c:\program files\charter security suite\common\FSM32.EXE" /splash
mRun: [F-Secure TNB] "c:\program files\charter security suite\fsgui\TNBUtil.exe" /CHECKALL /WAITFORSW
mRun: [Skytel] Skytel.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\abby\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: c:\program files\charter security suite\fsps\program\FSLSP.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} - hxxp://www.facebook.com/fbplugin/win32/axfbootloader.cab?1265423090695
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} - hxxp://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://myvpn.ford.com/dana-cached/sc/JuniperSetupClient.cab
TCP: DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
TCP: Interfaces\{EC6F4219-3B1B-4D08-9A1B-2D42753B468C} : DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2009-3-22 42664]
R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\charter security suite\hips\drivers\fshs.sys [2009-3-22 68064]
R1 FSES;F-Secure Email Scanning Driver;c:\windows\system32\drivers\fses.sys [2009-3-22 35680]
R1 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2009-3-22 71040]
R1 fsvista;F-Secure Vista Support Driver;c:\program files\charter security suite\anti-virus\minifilter\fsvista.sys [2009-3-22 12384]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-10-17 20384]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\charter security suite\anti-virus\fsgk32st.exe [2009-3-22 215648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2008-8-18 46392]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\charter security suite\anti-virus\minifilter\fsgk.sys [2009-3-22 148648]
R3 FSORSPClient;F-Secure ORSP Client;c:\program files\charter security suite\orsp client\fsorsp.exe [2009-3-22 61088]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-8-18 7168]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1c969f7f75e1ae0;Google Update Service (gupdate1c969f7f75e1ae0);c:\program files\google\update\GoogleUpdate.exe [2008-12-29 133104]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-8-21 30192]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2008-12-29 133104]
S3 IO_Memory;IO_Memory;c:\windows\system32\sysprep\drivers\IOPort.SYS [2008-10-17 4170]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2008-10-17 954368]
S3 SVRPEDRV;SVRPEDRV;c:\windows\system32\sysprep\PEDRV.SYS [2008-8-21 9216]
S3 Wdm1;USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc.sys [2001-1-8 15576]
S3 WinDriver;WinDriver;c:\windows\system32\drivers\windrvr.sys [2011-3-8 215640]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 F-Secure Filter;F-Secure File System Filter;c:\program files\charter security suite\anti-virus\win2k\fsfilter.sys [2009-3-22 39776]
S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\charter security suite\anti-virus\win2k\fsrec.sys [2009-3-22 25184]
.
=============== Created Last 30 ================
.
2012-02-11 05:10:52 6557240 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{636fc5ab-9e59-43fc-b3fb-ff2f78215965}\mpengine.dll
2012-01-27 03:21:21 -------- d-----w- c:\programdata\xml_param
2012-01-27 03:18:52 892928 ----a-w- c:\windows\system32\iconv.dll
2012-01-27 03:18:52 675840 ----a-w- c:\windows\system32\ac3filter.ax
2012-01-27 03:18:52 496640 ----a-w- c:\windows\system32\xvid.ax
2012-01-27 03:18:45 -------- d-----w- c:\program files\Wondershare
2012-01-27 01:39:16 -------- d-----w- c:\users\abby\INSANTY_WORKOUT
2012-01-18 03:48:42 440192 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-01-18 03:48:42 278528 ----a-w- c:\windows\system32\schannel.dll
2012-01-18 03:48:41 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2012-01-18 03:48:40 72704 ----a-w- c:\windows\system32\secur32.dll
2012-01-18 03:48:40 377344 ----a-w- c:\windows\system32\winhttp.dll
2012-01-18 03:48:39 9728 ----a-w- c:\windows\system32\lsass.exe
.
==================== Find3M ====================
.
2012-01-27 06:21:24 237072 ------w- c:\windows\system32\MpSigStub.exe
2011-12-10 21:24:06 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-25 15:59:48 376320 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:37:27 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 20:23:34 1205064 ----a-w- c:\windows\system32\ntdll.dll
2011-11-18 17:47:03 66560 ----a-w- c:\windows\system32\packager.dll
.
============= FINISH: 12:32:45.94 ===============

 

[Broni]

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

============================================================

Download Bootkit Remover to your Desktop.

• Unzip downloaded file to your Desktop.
• Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
• It will show a Black screen with some data on it.
• Right click on the screen and click Select All.
• Press CTRL+C
• Open a Notepad and press CTRL+V
• Post the output back here.

 

[bbanks72]

aswMBR version 0.9.9.1532 Copyright(c) 2011 AVAST Software
Run date: 2012-02-12 17:20:43
-----------------------------
17:20:43.376 OS Version: Windows 6.0.6002 Service Pack 2
17:20:43.376 Number of processors: 2 586 0xF0D
17:20:43.376 ComputerName: ABBY-LAPTOP UserName: Abby
17:20:45.123 Initialize success
17:21:00.115 AVAST engine defs: 12021201
17:21:20.239 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
17:21:20.239 Disk 0 Vendor: TOSHIBA_ LV01 Size: 152627MB BusType: 3
17:21:20.364 Disk 0 MBR read successfully
17:21:20.364 Disk 0 MBR scan
17:21:20.411 Disk 0 Windows VISTA default MBR code
17:21:20.426 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048
17:21:20.457 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 151126 MB offset 3074048
17:21:20.457 Disk 0 scanning sectors +312580096
17:21:20.551 Disk 0 scanning C:\Windows\system32\drivers
17:21:35.075 Service scanning
17:21:36.510 Modules scanning
17:21:56.525 Disk 0 trace - called modules:
17:21:56.556 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
17:21:57.086 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86465550]
17:21:57.086 3 CLASSPNP.SYS[89f0f8b3] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x85450028]
17:21:58.537 AVAST engine scan C:\Windows
17:22:05.354 AVAST engine scan C:\Windows\system32
17:26:08.043 AVAST engine scan C:\Windows\system32\drivers
17:26:26.171 AVAST engine scan C:\Users\Abby
17:59:55.903 AVAST engine scan C:\ProgramData
18:03:49.295 Scan finished successfully
18:06:48.523 Disk 0 MBR has been saved successfully to "C:\Users\Abby\Desktop\MBR.dat"
18:06:48.539 The log file has been saved successfully to "C:\Users\Abby\Desktop\aswMBR.txt"




Bootkit Remover
(c) 2009 Esage Lab
www.esagelab.com

Program version: 1.2.0.1
OS Version: Microsoft Windows Vista Home Premium Edition Service Pack 2 (build 6
002), 32-bit

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`5dd00000
Boot sector MD5 is: 0ec6b2481fc707d1e901dc2a875f2826

Size Device Name MBR Status
--------------------------------------------
149 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


Done;
Press any key to quit...

 

[Broni]

That looks good.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.



Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode (How to...)

2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.com
Rkill.scr
Rkill.exe

• Double-click on the Rkill desktop icon to run the tool.
• If using Vista or Windows 7 right-click on it and choose Run As Administrator.
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
• Do not reboot until instructed.
• If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[bbanks72]

ComboFix 12-02-12.01 - Abby 02/12/2012 19:15:15.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2939.1633 [GMT -6:00]
Running from: c:\users\Abby\Desktop\ComboFix.exe
AV: Charter Security Suite 9.01 *Disabled/Updated* {15414183-282E-D62C-CA37-EF24860A2F17}
FW: Charter Security Suite 9.01 *Enabled* {2D7AC0A6-6241-D774-E168-461178D9686C}
SP: Charter Security Suite 9.01 *Disabled/Updated* {AE20A067-0E14-D9A2-F087-D456FD8D65AA}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\~qd8C3zAL2RSD28
c:\programdata\~qd8C3zAL2RSD28r
c:\programdata\qd8C3zAL2RSD28
c:\users\Abby\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check
c:\users\Abby\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check\System Check.lnk
c:\users\Abby\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check\Uninstall System Check.lnk
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_WinDriver
.
.
((((((((((((((((((((((((( Files Created from 2012-01-13 to 2012-02-13 )))))))))))))))))))))))))))))))
.
.
2012-02-13 01:27 . 2012-02-13 01:31 -------- d-----w- c:\users\Abby\AppData\Local\temp
2012-02-13 01:27 . 2012-02-13 01:27 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-02-11 05:10 . 2012-01-06 04:19 6557240 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{636FC5AB-9E59-43FC-B3FB-FF2F78215965}\mpengine.dll
2012-01-27 03:21 . 2012-01-31 22:38 -------- d-----w- c:\programdata\xml_param
2012-01-27 03:18 . 2011-12-08 22:07 892928 ----a-w- c:\windows\system32\iconv.dll
2012-01-27 03:18 . 2011-12-08 22:07 675840 ----a-w- c:\windows\system32\ac3filter.ax
2012-01-27 03:18 . 2011-12-08 22:07 496640 ----a-w- c:\windows\system32\xvid.ax
2012-01-27 03:18 . 2012-01-27 03:18 -------- d-----w- c:\program files\Wondershare
2012-01-27 02:40 . 2012-01-27 02:40 -------- d-----w- c:\users\Abby\AppData\Roaming\Ulead Systems
2012-01-27 01:39 . 2012-02-12 05:55 -------- d-----w- c:\users\Abby\INSANTY_WORKOUT
2012-01-18 03:48 . 2011-11-17 06:48 440192 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-01-18 03:48 . 2011-11-16 16:23 278528 ----a-w- c:\windows\system32\schannel.dll
2012-01-18 03:48 . 2011-11-16 16:21 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2012-01-18 03:48 . 2011-11-16 16:23 377344 ----a-w- c:\windows\system32\winhttp.dll
2012-01-18 03:48 . 2011-11-16 16:23 72704 ----a-w- c:\windows\system32\secur32.dll
2012-01-18 03:48 . 2011-11-16 14:12 9728 ----a-w- c:\windows\system32\lsass.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-27 06:21 . 2009-10-02 20:44 237072 ------w- c:\windows\system32\MpSigStub.exe
2011-12-10 21:24 . 2010-02-17 01:42 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-25 15:59 . 2012-01-13 14:21 376320 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:37 . 2011-12-14 21:06 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 20:23 . 2012-01-13 14:21 1205064 ----a-w- c:\windows\system32\ntdll.dll
2011-11-18 17:47 . 2012-01-13 14:21 66560 ----a-w- c:\windows\system32\packager.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2008-04-24 430080]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-29 39408]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2008-12-29 2356088]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-06-25 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-06-25 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-06-25 145944]
"RtHDVCpl"="RtHDVCpl.exe" [2008-04-08 6037504]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-04-16 178712]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-07 1029416]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2008-02-06 431456]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2007-11-01 54608]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2008-06-02 505720]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2008-05-09 716800]
"NDSTray.exe"="NDSTray.exe" [BU]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\TSS.exe" [2008-08-04 1242424]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2011-07-10 30192]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"F-Secure Manager"="c:\program files\Charter Security Suite\Common\FSM32.EXE" [2009-08-05 199264]
"F-Secure TNB"="c:\program files\Charter Security Suite\FSGUI\TNBUtil.exe" [2009-08-05 2349664]
"Skytel"="Skytel.exe" [2007-11-21 1826816]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-03-26 142120]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2012-01-13 981680]
.
c:\users\Abby\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
ImageMixer 3 SE Camera Monitor Ver.4.5.lnk - c:\program files\PIXELA\ImageMixer 3 SE Ver.4.5\Transfer Utility\CameraMonitor.exe [2011-3-20 406896]
Nikon Monitor.lnk - c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe [2007-10-18 479232]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-02-12 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-08-18 13:07]
.
2012-02-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2008-12-29 03:38]
.
2012-02-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2008-12-29 03:38]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.charter.net/
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
LSP: c:\program files\Charter Security Suite\FSPS\program\FSLSP.DLL
TCP: DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-jswtrayutil - c:\program files\Jumpstart\jswtrayutil.exe
HKLM-Run-cfFncEnabler.exe - cfFncEnabler.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-02-12 19:33
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i???????? ?m??h?????????????????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
------------------------ Other Running Processes ------------------------
.
c:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
c:\windows\system32\WLANExt.exe
c:\windows\system32\agrsmsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe
c:\program files\Charter Security Suite\Anti-Virus\fsgk32st.exe
c:\program files\Charter Security Suite\Common\FSMA32.EXE
c:\program files\Charter Security Suite\Anti-Virus\FSGK32.EXE
c:\program files\Charter Security Suite\Common\FSHDLL32.EXE
c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
c:\program files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
c:\windows\system32\TODDSrv.exe
c:\program files\Toshiba\Power Saver\TosCoSrv.exe
c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Charter Security Suite\ORSP Client\fsorsp.exe
c:\program files\Charter Security Suite\FWES\Program\fsdfwd.exe
c:\program files\Charter Security Suite\Anti-Virus\fssm32.exe
c:\program files\Charter Security Suite\Anti-Virus\fsav32.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2012-02-12 19:39:38 - machine was rebooted
ComboFix-quarantined-files.txt 2012-02-13 01:39
.
Pre-Run: 23,224,254,464 bytes free
Post-Run: 24,074,752,000 bytes free
.
- - End Of File - - 2BFCC0F3CCDB6C3120C68DE60C6D77FD

 

[Broni]

Looks good.

How is computer doing?

Download OTL to your Desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Click the Scan All Users checkbox.
• Under the Custom Scan box paste this in:

netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
%PROGRAMFILES%\PC-Doctor\Downloads\*.*
%PROGRAMFILES%\Internet Explorer\*.tmp
%PROGRAMFILES%\Internet Explorer\*.dat
%USERPROFILE%\My Documents\*.exe
%USERPROFILE%\*.exe
%systemroot%\ADDINS\*.*
%systemroot%\assembly\*.bak2
%systemroot%\Config\*.*
%systemroot%\REPAIR\*.bak2
%systemroot%\SECURITY\Database\*.sdb /x
%systemroot%\SYSTEM\*.bak2
%systemroot%\Web\*.bak2
%systemroot%\Driver Cache\*.*
%PROGRAMFILES%\Mozilla Firefox\0*.exe
%ProgramFiles%\Microsoft Common\*.*
%ProgramFiles%\TinyProxy.
%USERPROFILE%\Favorites\*.url /x
%systemroot%\system32\*.bk
%systemroot%\*.te
%systemroot%\system32\system32\*.*
%ALLUSERSPROFILE%\*.dat /x
%systemroot%\system32\drivers\*.rmv
dir /b "%systemroot%\system32\*.exe" | find /i " " /c
dir /b "%systemroot%\*.exe" | find /i " " /c
%PROGRAMFILES%\Microsoft\*.*
%systemroot%\System32\Wbem\proquota.exe
%PROGRAMFILES%\Mozilla Firefox\*.dat
%USERPROFILE%\Cookies\*.txt /x
%SystemRoot%\system32\fonts\*.*
%systemroot%\system32\winlog\*.*
%systemroot%\system32\Language\*.*
%systemroot%\system32\Settings\*.*
%systemroot%\system32\*.quo
%SYSTEMROOT%\AppPatch\*.exe
%SYSTEMROOT%\inf\*.exe
%SYSTEMROOT%\Installer\*.exe
%systemroot%\system32\config\*.bak2
%systemroot%\system32\Computers\*.*
%SystemRoot%\system32\Sound\*.*
%SystemRoot%\system32\SpecialImg\*.*
%SystemRoot%\system32\code\*.*
%SystemRoot%\system32\draft\*.*
%SystemRoot%\system32\MSSSys\*.*
%ProgramFiles%\Javascript\*.*
%systemroot%\pchealth\helpctr\System\*.exe /s
%systemroot%\Web\*.exe
%systemroot%\system32\msn\*.*
%systemroot%\system32\*.tro
%AppData%\Microsoft\Installer\msupdates\*.*
%ProgramFiles%\Messenger\*.*
%systemroot%\system32\systhem32\*.*
%systemroot%\system\*.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
/md5stop

• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
• When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

 

[bbanks72]

Getting ready to run otl. Files seem to be returning. Couple of things I've noticed - touchpad mouse will not scroll page up and down and there aren't any items listed on left hand side when clicking Windows button. They appear when I expand all programs but nothing there unless I do that

 

[Broni]

Let's see, if we can recover your missing features.
Download and run UnHide
Let me know, if it worked.

 

[bbanks72]

First, I tried to run otl and I keep getting an error message - The Directory name is invalid

 

[Broni]

First, read my previous reply.

As for OTL, delete your file. disable your AV program, download fresh OTL file and try again.

 

[bbanks72]

Post 1 of 2

Unhide fixed the touchpad mouse but not the start button issue. Logs from OTL follow:

OTL logfile created on: 2/12/2012 8:46:08 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Abby\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19170)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.87 Gb Total Physical Memory | 1.60 Gb Available Physical Memory | 55.78% Memory free
5.96 Gb Paging File | 4.85 Gb Available in Paging File | 81.43% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 147.58 Gb Total Space | 22.05 Gb Free Space | 14.94% Space Free | Partition Type: NTFS

Computer Name: ABBY-LAPTOP | User Name: Abby | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/02/12 20:11:34 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Abby\Desktop\OTL.exe
PRC - [2012/01/15 23:13:14 | 000,307,312 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2011/07/10 20:11:13 | 000,484,520 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Anti-Virus\fsav32.exe
PRC - [2011/06/08 20:55:22 | 000,983,592 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Anti-Virus\fssm32.exe
PRC - [2011/06/08 20:55:21 | 000,508,456 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32.exe
PRC - [2011/05/23 16:33:46 | 000,061,088 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\ORSP Client\fsorsp.exe
PRC - [2010/12/23 17:42:17 | 000,233,936 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil10l_ActiveX.exe
PRC - [2009/08/28 20:07:22 | 000,406,896 | ---- | M] (PIXELA CORPORATION) -- C:\Program Files\PIXELA\ImageMixer 3 SE Ver.4.5\Transfer Utility\CameraMonitor.exe
PRC - [2009/08/05 09:58:52 | 000,186,976 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Common\FSMA32.EXE
PRC - [2009/08/05 09:58:50 | 000,199,264 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Common\FSM32.EXE
PRC - [2009/08/05 09:58:50 | 000,088,672 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Common\FSHDLL32.EXE
PRC - [2009/08/05 09:57:20 | 000,522,848 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\FWES\program\fsdfwd.exe
PRC - [2009/08/05 09:56:10 | 000,215,648 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe
PRC - [2009/04/11 00:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/08/04 15:46:22 | 000,046,392 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe
PRC - [2008/07/18 21:39:30 | 000,083,312 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
PRC - [2008/06/02 14:26:48 | 000,505,720 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\SmoothView\SmoothView.exe
PRC - [2008/05/09 12:49:30 | 000,716,800 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
PRC - [2008/04/24 14:03:12 | 000,430,080 | ---- | M] (TOSHIBA) -- C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
PRC - [2008/04/17 01:21:24 | 001,056,768 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
PRC - [2008/04/17 01:19:48 | 000,040,960 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe
PRC - [2008/04/17 01:19:16 | 000,405,504 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
PRC - [2008/04/15 18:54:42 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/04/15 18:54:40 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2008/04/08 16:14:50 | 006,037,504 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2008/02/06 14:52:52 | 000,431,456 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
PRC - [2008/02/06 14:52:40 | 000,431,456 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
PRC - [2007/12/03 18:03:52 | 000,126,976 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\SMARTLogService\TosIPCSrv.exe
PRC - [2007/11/21 18:23:32 | 000,129,632 | ---- | M] (TOSHIBA Corporation) -- C:\Windows\System32\TODDSrv.exe
PRC - [2007/10/18 20:10:42 | 000,479,232 | ---- | M] (Nikon Corporation) -- C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
PRC - [2006/10/05 13:10:12 | 000,009,216 | ---- | M] (Agere Systems) -- C:\Windows\System32\agrsmsvc.exe
PRC - [2006/08/23 17:39:48 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe


========== Modules (No Company Name) ==========

MOD - [2010/03/03 15:33:12 | 000,067,872 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2009/08/05 09:59:02 | 000,001,536 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSPC\fspcfsm.eng
MOD - [2009/08/05 09:58:30 | 000,330,336 | ---- | M] () -- \\?\c:\program files\charter security suite\hips\fshook32.dll
MOD - [2009/08/05 09:57:04 | 000,081,920 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\strres.eng
MOD - [2009/08/05 09:56:56 | 000,920,160 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\gres.dll
MOD - [2009/08/05 09:56:50 | 000,143,360 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\flyerres.eng
MOD - [2009/08/05 09:56:50 | 000,045,056 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\fsavures.eng
MOD - [2009/08/05 09:56:32 | 000,838,240 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\about.dll
MOD - [2009/08/05 09:56:32 | 000,088,672 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\aboutres.dll
MOD - [2008/08/29 14:15:50 | 000,364,544 | ---- | M] () -- C:\Program Files\PIXELA\ImageMixer 3 SE Ver.4.5\Transfer Utility\pxl_m17n_tool.dll
MOD - [2008/03/06 11:14:54 | 005,121,912 | ---- | M] () -- C:\Program Files\Toshiba\FlashCards\BlackPng.dll
MOD - [2007/12/25 13:03:40 | 000,015,184 | ---- | M] () -- C:\Program Files\Toshiba\PCDiag\NotifyPCD.dll
MOD - [2007/12/14 22:40:00 | 000,090,112 | ---- | M] () -- C:\Program Files\Toshiba\FlashCards\TWarnMsg\TWarnMsg.dll
MOD - [2006/12/01 18:55:42 | 000,009,216 | ---- | M] () -- C:\Program Files\Toshiba\TBS\NotifyTBS.dll
MOD - [2006/10/10 12:44:16 | 000,009,728 | ---- | M] () -- C:\Program Files\Toshiba\TOSHIBA Assist\NotifyX.dll
MOD - [2006/10/07 12:57:04 | 000,053,248 | ---- | M] () -- C:\Program Files\Toshiba\TOSHIBA Disc Creator\NotifyTDC.dll


========== Win32 Services (SafeList) ==========

SRV - [2011/05/23 16:33:46 | 000,061,088 | ---- | M] (F-Secure Corporation) [On_Demand | Running] -- C:\Program Files\Charter Security Suite\ORSP Client\fsorsp.exe -- (FSORSPClient)
SRV - [2010/10/12 11:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2009/08/05 09:58:52 | 000,186,976 | ---- | M] (F-Secure Corporation) [Auto | Running] -- C:\Program Files\Charter Security Suite\Common\FSMA32.EXE -- (FSMA)
SRV - [2009/08/05 09:57:20 | 000,522,848 | ---- | M] (F-Secure Corporation) [On_Demand | Running] -- C:\Program Files\Charter Security Suite\FWES\Program\fsdfwd.exe -- (FSDFWD)
SRV - [2009/08/05 09:56:10 | 000,215,648 | ---- | M] (F-Secure Corporation) [Auto | Running] -- C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe -- (F-Secure Gatekeeper Handler Starter)
SRV - [2008/08/04 15:46:22 | 000,046,392 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2008/07/18 21:39:30 | 000,083,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe -- (TNaviSrv)
SRV - [2008/04/17 01:19:48 | 000,040,960 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe -- (ConfigFree Service)
SRV - [2008/04/16 16:53:00 | 000,954,368 | ---- | M] (Atheros Communications, Inc.) [On_Demand | Stopped] -- C:\Program Files\Jumpstart\jswpsapi.exe -- (jswpsapi)
SRV - [2008/04/15 18:54:42 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel(R)
SRV - [2008/02/06 14:52:40 | 000,431,456 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV - [2008/01/20 20:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/12/03 18:03:52 | 000,126,976 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe -- (TOSHIBA SMART Log Service)
SRV - [2007/11/21 18:23:32 | 000,129,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\System32\TODDSrv.exe -- (TODDSrv)
SRV - [2006/10/05 13:10:12 | 000,009,216 | ---- | M] (Agere Systems) [Auto | Running] -- C:\Windows\System32\agrsmsvc.exe -- (AgereModemAudio)
SRV - [2006/08/23 17:39:48 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- (UleadBurningHelper)


========== Driver Services (SafeList) ==========

DRV - [2011/07/10 20:15:16 | 000,042,664 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\system32\Drivers\fsbts.sys -- (fsbts)
DRV - [2011/07/10 20:10:20 | 000,148,648 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Program Files\Charter Security Suite\Anti-Virus\minifilter\fsgk.sys -- (F-Secure Gatekeeper)
DRV - [2009/08/05 09:58:30 | 000,068,064 | ---- | M] (F-Secure Corporation) [Kernel | System | Running] -- C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys -- (F-Secure HIPS)
DRV - [2009/08/05 09:57:20 | 000,071,040 | ---- | M] (F-Secure Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\fsdfw.sys -- (FSFW)
DRV - [2009/08/05 09:57:12 | 000,035,680 | ---- | M] (F-Secure Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\fses.sys -- (FSES)
DRV - [2009/08/05 09:56:14 | 000,039,776 | ---- | M] () [Kernel | Disabled | Stopped] -- C:\Program Files\Charter Security Suite\Anti-Virus\win2k\fsfilter.sys -- (F-Secure Filter)
DRV - [2009/08/05 09:56:14 | 000,025,184 | ---- | M] () [Kernel | Disabled | Stopped] -- C:\Program Files\Charter Security Suite\Anti-Virus\win2k\fsrec.sys -- (F-Secure Recognizer)
DRV - [2009/08/05 09:56:12 | 000,012,384 | ---- | M] () [Kernel | System | Running] -- C:\Program Files\Charter Security Suite\Anti-Virus\minifilter\fsvista.sys -- (fsvista)
DRV - [2008/07/28 16:53:48 | 000,919,552 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2008/07/18 19:52:16 | 000,279,376 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\tos_sps32.sys -- (tos_sps32)
DRV - [2008/04/28 17:59:18 | 000,020,384 | ---- | M] (Atheros Communications, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\jswpslwf.sys -- (jswpslwf)
DRV - [2008/04/15 11:05:08 | 000,118,784 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2008/01/18 10:22:00 | 000,009,216 | ---- | M] (Inventec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\sysprep\PEDRV.SYS -- (SVRPEDRV)
DRV - [2007/12/14 12:53:24 | 000,024,200 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV - [2007/11/09 15:00:52 | 000,023,640 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\TVALZ_O.SYS -- (TVALZ)
DRV - [2006/11/28 16:11:00 | 001,161,888 | ---- | M] (Agere Systems) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\AGRSM.sys -- (AgereSoftModem)
DRV - [2006/11/20 15:11:14 | 000,007,168 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\FwLnk.sys -- (FwLnk)
DRV - [2006/11/09 00:32:00 | 000,219,264 | ---- | M] (TOSHIBA CORPORATION) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\kr10i.sys -- (KR10I)
DRV - [2006/11/09 00:31:00 | 000,211,072 | ---- | M] (TOSHIBA CORPORATION) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\kr10n.sys -- (KR10N)
DRV - [2006/06/11 04:15:00 | 000,004,170 | ---- | M] (ITC) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\sysprep\Drivers\IOPort.SYS -- (IO_Memory)
DRV - [2001/01/08 09:53:24 | 000,015,576 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\usbbc.sys -- (Wdm1)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa2,version=2.0.0: C:\Program Files\Picasa2\npPicasa2.dll File not found
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@pack.google.com/Google Updater;version=14: C:\Program Files\Google\Google Updater\2.4.2432.1652\npCIDetect14.dll (Google)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files\WildTangent Games\App\BrowserIntegration\Registered\3\NP_wtapp.dll ()
FF - HKCU\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Users\Abby\AppData\Roaming\Move Networks\plugins\npqmp071705000014.dll (Move Networks)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\litmus-ff@f-secure.com: C:\Program Files\Charter Security Suite\NRS\litmus-ff@f-secure.com [2011/07/10 20:10:25 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\moveplayer@movenetworks.com: C:\Users\Abby\AppData\Roaming\Move Networks [2009/12/28 19:43:09 | 000,000,000 | ---D | M]


========== Chrome ==========

CHR - default_search_provider: Google ()
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{googleriginalQueryForSuggestion}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?client=chrome&output=chrome&hl={language}&q={searchTerms}

O1 HOSTS File: ([2012/02/12 19:31:15 | 000,000,027 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll (Google Inc.)
O2 - BHO: (Browsing Protection Class) - {C6867EB7-8350-4856-877F-93CF8AE3DC9C} - C:\Program Files\Charter Security Suite\NRS\iescript\baselitmus.dll (F-Secure Corporation)
O3 - HKLM\..\Toolbar: (Browsing Protection Toolbar) - {265EEE8E-3228-44D3-AEA5-F7FDF5860049} - C:\Program Files\Charter Security Suite\NRS\iescript\baselitmus.dll (F-Secure Corporation)
O4 - HKLM..\Run: [00TCrdMain] C:\Program Files\Toshiba\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [F-Secure Manager] C:\Program Files\Charter Security Suite\Common\FSM32.EXE (F-Secure Corporation)
O4 - HKLM..\Run: [F-Secure TNB] C:\Program Files\Charter Security Suite\FSGUI\TNBUtil.exe (F-Secure Corporation)
O4 - HKLM..\Run: [HSON] C:\Program Files\Toshiba\TBS\HSON.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [Malwarebytes' Anti-Malware (reboot)] C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)
O4 - HKLM..\Run: [NDSTray.exe] NDSTray.exe File not found
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SmoothView] C:\Program Files\Toshiba\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files\TOSHIBA\TOSHIBA Service Station\TSS.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [TPwrMain] C:\Program Files\Toshiba\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O4 - HKCU..\Run: [TOSCDSPD] C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe (TOSHIBA)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 149
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr (Google Inc.)
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000017 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} http://www.facebook.com/fbplugin/win32/axfbootloader.cab?1265423090695 (Reg Error: Key error.)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab (Java Plug-in 1.6.0_06)
O16 - DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} http://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab (P3DActiveX Control)
O16 - DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab (Java Plug-in 1.6.0_06)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab (Java Plug-in 1.6.0_06)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://myvpn.ford.com/dana-cached/sc/JuniperSetupClient.cab (JuniperSetupClient Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{EC6F4219-3B1B-4D08-9A1B-2D42753B468C}: DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll) -C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
O20 - HKLM Winlogon: Shell - (Explorer.exe) -C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\Abby\Pictures\__JAN12.jpg
O24 - Desktop BackupWallPaper: C:\Users\Abby\Pictures\__JAN12.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 15:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - C:\Windows\System32\ias.dll (Microsoft Corporation)
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found

Drivers32: msacm.dvacm - C:\Program Files\Common Files\Ulead Systems\vio\DVACM.acm (Ulead Systems, Inc.)
Drivers32: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: MSVideo8 - C:\Windows\System32\vfwwdm32.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\Windows\System32\iccvid.dll (Radius Inc.)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2012/02/12 20:20:41 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2012/02/12 20:14:25 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Abby\OTL.exe
[2012/02/12 20:02:42 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Abby\Desktop\OTL.exe
[2012/02/12 19:39:41 | 000,000,000 | ---D | C] -- C:\Users\Abby\AppData\Local\temp
[2012/02/12 19:31:24 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2012/02/12 19:12:08 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2012/02/12 19:12:08 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2012/02/12 19:12:08 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2012/02/12 19:11:56 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT
[2012/02/12 19:11:55 | 000,000,000 | ---D | C] -- C:\ComboFix
[2012/02/12 19:11:50 | 000,000,000 | ---D | C] -- C:\Qoobox
[2012/02/12 19:10:05 | 004,402,282 | R--- | C] (Swearware) -- C:\Users\Abby\Desktop\ComboFix.exe
[2012/02/12 18:10:13 | 000,000,000 | ---D | C] -- C:\Users\Abby\Desktop\bootkit_remover
[2012/02/11 03:01:24 | 000,000,000 | ---D | C] -- C:\Config.Msi
[2012/01/26 21:21:21 | 000,000,000 | ---D | C] -- C:\ProgramData\xml_param
[2012/01/26 21:19:13 | 000,000,000 | ---D | C] -- C:\Users\Abby\Documents\Wondershare DVD Ripper Platinum
[2012/01/26 21:19:03 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wondershare
[2012/01/26 21:18:52 | 000,892,928 | ---- | C] (Free Software Foundation) -- C:\Windows\System32\iconv.dll
[2012/01/26 21:18:45 | 000,000,000 | ---D | C] -- C:\Program Files\Wondershare
[2012/01/26 20:40:34 | 000,000,000 | ---D | C] -- C:\Users\Abby\AppData\Roaming\Ulead Systems
[2012/01/26 20:40:06 | 000,000,000 | ---D | C] -- C:\Users\Abby\Documents\Ulead DVD MovieFactory
[2012/01/26 19:39:16 | 000,000,000 | ---D | C] -- C:\Users\Abby\INSANTY_WORKOUT
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/02/12 20:28:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/02/12 20:21:07 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/02/12 20:20:56 | 000,003,616 | ---- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/02/12 20:20:56 | 000,003,616 | ---- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/02/12 20:20:43 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/02/12 20:20:40 | 3082,813,440 | -HS- | M] () -- C:\hiberfil.sys
[2012/02/12 20:18:18 | 000,684,297 | ---- | M] () -- C:\Users\Abby\Desktop\unhide.exe
[2012/02/12 20:14:26 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Abby\OTL.exe
[2012/02/12 20:11:34 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Abby\Desktop\OTL.exe
[2012/02/12 19:37:53 | 000,665,678 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/02/12 19:37:53 | 000,128,664 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/02/12 19:31:15 | 000,000,027 | ---- | M] () -- C:\Windows\System32\drivers\etc\hosts
[2012/02/12 19:04:33 | 004,402,282 | R--- | M] (Swearware) -- C:\Users\Abby\Desktop\ComboFix.exe
[2012/02/12 18:09:05 | 000,044,607 | ---- | M] () -- C:\Users\Abby\Desktop\bootkit_remover.zip
[2012/02/12 18:06:48 | 000,000,512 | ---- | M] () -- C:\Users\Abby\Desktop\MBR.dat
[2012/02/12 17:08:47 | 265,369,756 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/02/12 12:23:17 | 000,302,592 | ---- | M] () -- C:\Users\Abby\Desktop\ki26g6wn.exe
[2012/02/12 09:59:39 | 000,000,877 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/02/12 09:45:05 | 000,002,593 | ---- | M] () -- C:\Users\Abby\Desktop\Microsoft Office Outlook 2007.lnk
[2012/02/11 23:41:48 | 000,000,820 | ---- | M] () -- C:\Windows\tasks\Google Software Updater.job
[2012/02/08 19:59:18 | 000,002,281 | ---- | M] () -- C:\Users\Public\Desktop\WildTangent Games App - toshiba.lnk
[2012/01/28 21:11:28 | 000,055,808 | ---- | M] () -- C:\Users\Abby\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/01/26 21:19:03 | 000,001,069 | ---- | M] () -- C:\Users\Abby\Desktop\Wondershare DVD Ripper Platinum.lnk
[2012/01/26 20:14:10 | 000,001,982 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/02/12 20:18:17 | 000,684,297 | ---- | C] () -- C:\Users\Abby\Desktop\unhide.exe
[2012/02/12 19:20:55 | 000,001,990 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Nikon Monitor.lnk
[2012/02/12 19:20:55 | 000,000,881 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ImageMixer 3 SE Camera Monitor Ver.4.5.lnk
[2012/02/12 19:20:35 | 000,002,009 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickBooks Financial Center.lnk
[2012/02/12 19:20:35 | 000,001,924 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office PowerPoint Viewer 2007.lnk
[2012/02/12 19:20:35 | 000,001,830 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Apple Software Update.lnk
[2012/02/12 19:20:35 | 000,001,630 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Center.lnk
[2012/02/12 19:20:35 | 000,001,027 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Works Task Launcher.lnk
[2012/02/12 19:20:34 | 000,002,281 | ---- | C] () -- C:\Users\Public\Desktop\WildTangent Games App - toshiba.lnk
[2012/02/12 19:20:34 | 000,002,044 | ---- | C] () -- C:\Users\Public\Desktop\Google Earth.lnk
[2012/02/12 19:20:34 | 000,001,906 | ---- | C] () -- C:\Users\Public\Desktop\Nikon Transfer.lnk
[2012/02/12 19:20:34 | 000,001,900 | ---- | C] () -- C:\Users\Public\Desktop\PC Relocator.lnk
[2012/02/12 19:20:34 | 000,001,873 | ---- | C] () -- C:\Users\Public\Desktop\Play Nancy Drew Games.lnk
[2012/02/12 19:20:34 | 000,001,854 | ---- | C] () -- C:\Users\Public\Desktop\Safari.lnk
[2012/02/12 19:20:34 | 000,001,806 | ---- | C] () -- C:\Users\Public\Desktop\Play The Captive Curse.lnk
[2012/02/12 19:20:34 | 000,001,804 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2012/02/12 19:20:34 | 000,001,804 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader 8.lnk
[2012/02/12 19:20:34 | 000,000,995 | ---- | C] () -- C:\Users\Public\Desktop\Play Trail of the Twister.lnk
[2012/02/12 19:20:34 | 000,000,989 | ---- | C] () -- C:\Users\Public\Desktop\ImageMixer 3 SE Ver.4.5.lnk
[2012/02/12 19:20:34 | 000,000,953 | ---- | C] () -- C:\Users\Public\Desktop\Switch Sound File Converter.lnk
[2012/02/12 19:20:34 | 000,000,949 | ---- | C] () -- C:\Users\Public\Desktop\WavePad Sound Editor.lnk
[2012/02/12 19:20:34 | 000,000,935 | ---- | C] () -- C:\Users\Public\Desktop\MixPad Audio Mixer.lnk
[2012/02/12 19:20:34 | 000,000,928 | ---- | C] () -- C:\Users\Public\Desktop\Shop at Amazon.com.lnk
[2012/02/12 19:20:34 | 000,000,917 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2012/02/12 19:20:34 | 000,000,905 | ---- | C] () -- C:\Users\Public\Desktop\Music Transfer Utility Ver.1.5.lnk
[2012/02/12 19:20:34 | 000,000,903 | ---- | C] () -- C:\Users\Public\Desktop\Voice & Video Calls.lnk
[2012/02/12 19:20:34 | 000,000,890 | ---- | C] () -- C:\Users\Public\Desktop\InterActual Player.lnk
[2012/02/12 19:20:34 | 000,000,246 | ---- | C] () -- C:\Users\Public\Desktop\PIXELA Product Registration.url
[2012/02/12 19:20:34 | 000,000,246 | ---- | C] () -- C:\Users\Public\Desktop\ImageMixer 3 SE Homepage.url
[2012/02/12 19:20:33 | 000,002,087 | ---- | C] () -- C:\Users\Public\Desktop\Charter Security Suite.lnk
[2012/02/12 19:20:33 | 000,001,982 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2012/02/12 19:20:33 | 000,001,094 | ---- | C] () -- C:\Users\Public\Desktop\Google Desktop.lnk
[2012/02/12 19:20:33 | 000,000,977 | ---- | C] () -- C:\Users\Public\Desktop\Express Burn.lnk
[2012/02/12 19:20:33 | 000,000,965 | ---- | C] () -- C:\Users\Public\Desktop\Express Rip.lnk
[2012/02/12 19:12:08 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2012/02/12 19:12:08 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2012/02/12 19:12:08 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2012/02/12 19:12:08 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2012/02/12 19:12:08 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2012/02/12 18:09:05 | 000,044,607 | ---- | C] () -- C:\Users\Abby\Desktop\bootkit_remover.zip
[2012/02/12 18:06:48 | 000,000,512 | ---- | C] () -- C:\Users\Abby\Desktop\MBR.dat
[2012/02/12 12:24:02 | 000,302,592 | ---- | C] () -- C:\Users\Abby\Desktop\ki26g6wn.exe
[2012/02/12 11:51:26 | 3082,813,440 | -HS- | C] () -- C:\hiberfil.sys
[2012/02/12 09:59:39 | 000,000,877 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/01/26 21:19:03 | 000,001,069 | ---- | C] () -- C:\Users\Abby\Desktop\Wondershare DVD Ripper Platinum.lnk
[2012/01/26 21:18:52 | 000,675,840 | ---- | C] () -- C:\Windows\System32\ac3filter.ax
[2012/01/26 21:18:52 | 000,496,640 | ---- | C] () -- C:\Windows\System32\xvid.ax
[2012/01/01 23:48:59 | 000,012,380 | -HS- | C] () -- C:\ProgramData\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3
[2012/01/01 23:48:58 | 000,012,380 | -HS- | C] () -- C:\Users\Abby\AppData\Local\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3
[2011/07/17 21:25:37 | 000,000,000 | ---- | C] () -- C:\Windows\Twister.INI
[2011/06/22 22:01:43 | 000,000,000 | ---- | C] () -- C:\Windows\iPlayer.INI
[2010/07/19 12:54:51 | 000,000,299 | ---- | C] () -- C:\Windows\EReg515.dat
[2010/06/11 23:26:31 | 000,000,000 | ---- | C] () -- C:\Windows\Waverly.INI
[2010/03/02 22:54:18 | 000,001,356 | ---- | C] () -- C:\Users\Abby\AppData\Local\d3d9caps.dat
[2009/09/18 16:55:00 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2009/09/18 16:54:59 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/09/06 20:04:14 | 000,002,969 | ---- | C] () -- C:\Windows\disney.ini
[2009/08/03 14:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2009/08/03 14:07:42 | 000,230,768 | ---- | C] () -- C:\Windows\System32\OGAEXEC.exe
[2009/07/05 09:46:31 | 000,000,023 | ---- | C] () -- C:\Windows\XREX.INI
[2009/03/22 20:16:24 | 000,042,664 | ---- | C] () -- C:\Windows\System32\drivers\fsbts.sys
[2009/03/22 20:01:21 | 000,005,184 | ---- | C] () -- C:\ProgramData\N360BUOptions.ini
[2008/12/30 14:20:31 | 000,038,374 | ---- | C] () -- C:\Users\Abby\AppData\Roaming\Comma Separated Values (DOS).ADR
[2008/12/27 20:46:15 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2008/12/26 20:56:23 | 000,000,491 | ---- | C] () -- C:\Windows\ka.ini
[2008/12/25 17:26:00 | 000,000,000 | ---- | C] () -- C:\Windows\Game.INI
[2008/12/25 11:23:46 | 000,000,000 | ---- | C] () -- C:\Windows\CastleMalloy.INI
[2008/12/25 10:35:40 | 000,000,268 | R--- | C] () -- C:\ProgramData\Classic Thick
[2008/12/25 10:35:40 | 000,000,268 | R--- | C] () -- C:\Users\Abby\AppData\Roaming\Carbon
[2008/12/25 10:35:40 | 000,000,020 | ---- | C] () -- C:\ProgramData\PKP_DLdu.DAT
[2008/12/25 08:00:22 | 000,055,808 | ---- | C] () -- C:\Users\Abby\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/12/25 07:57:51 | 000,000,013 | RHS- | C] () -- C:\Windows\System32\drivers\fbd.sys
[2008/12/25 07:57:49 | 000,000,004 | RHS- | C] () -- C:\Windows\System32\drivers\taishop.sys
[2008/10/17 18:22:51 | 000,128,113 | ---- | C] () -- C:\Windows\System32\csellang.ini
[2008/10/17 18:22:51 | 000,045,056 | ---- | C] () -- C:\Windows\System32\csellang.dll
[2008/10/17 18:22:51 | 000,010,150 | ---- | C] () -- C:\Windows\System32\tosmreg.ini
[2008/10/17 18:22:51 | 000,007,671 | ---- | C] () -- C:\Windows\System32\cseltbl.ini
[2008/08/18 12:36:20 | 000,000,000 | ---- | C] () -- C:\Windows\NDSTray.INI
[2008/08/18 12:07:48 | 000,204,800 | ---- | C] () -- C:\Windows\System32\IVIresizeW7.dll
[2008/08/18 12:07:48 | 000,200,704 | ---- | C] () -- C:\Windows\System32\IVIresizeA6.dll
[2008/08/18 12:07:48 | 000,192,512 | ---- | C] () -- C:\Windows\System32\IVIresizeP6.dll
[2008/08/18 12:07:48 | 000,192,512 | ---- | C] () -- C:\Windows\System32\IVIresizeM6.dll
[2008/08/18 12:07:48 | 000,188,416 | ---- | C] () -- C:\Windows\System32\IVIresizePX.dll
[2008/08/18 12:07:48 | 000,020,480 | ---- | C] () -- C:\Windows\System32\IVIresize.dll
[2008/08/18 11:51:31 | 000,257,053 | ---- | C] () -- C:\Windows\WOLSET.exe
[2008/06/12 19:59:22 | 000,147,456 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1502.dll
[2008/06/12 19:41:20 | 000,492,496 | ---- | C] () -- C:\Windows\System32\igcompkrng500.bin
[2008/06/12 19:41:18 | 002,192,024 | ---- | C] () -- C:\Windows\System32\igkrng500.bin
[2008/06/12 19:41:18 | 000,147,172 | ---- | C] () -- C:\Windows\System32\igfcg550.bin
[2006/11/02 06:57:28 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 06:47:37 | 000,405,112 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 06:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 04:33:01 | 000,665,678 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 04:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 04:33:01 | 000,128,664 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 04:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 04:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 02:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 02:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 01:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 01:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
[2006/03/09 10:58:00 | 001,060,424 | ---- | C] () -- C:\Windows\System32\WdfCoInstaller01000.dll
[2001/01/08 09:53:24 | 000,015,576 | ---- | C] () -- C:\Windows\System32\drivers\usbbc.sys

========== LOP Check ==========

[2010/07/14 02:42:36 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\F-Secure
[2010/09/20 19:03:33 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\Juniper Networks
[2009/06/18 21:04:02 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\Leadertech
[2010/01/04 19:48:23 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\NCH Swift Sound
[2008/12/25 10:42:06 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\Nikon
[2008/12/25 16:03:11 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\TOSHIBA
[2012/01/26 20:40:34 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\Ulead Systems
[2009/07/26 17:09:07 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\Wildgames JanesZOO
[2012/02/12 20:19:57 | 000,032,580 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.* >
[2006/09/18 15:43:36 | 000,000,024 | ---- | M] () -- C:\autoexec.bat
[2009/04/11 00:36:36 | 000,333,257 | RHS- | M] () -- C:\bootmgr
[2008/08/18 11:51:16 | 000,008,192 | R-S- | M] () -- C:\BOOTSECT.BAK
[2012/02/12 19:39:39 | 000,010,466 | ---- | M] () -- C:\ComboFix.txt
[2006/09/18 15:43:37 | 000,000,010 | ---- | M] () -- C:\config.sys
[2012/02/12 20:20:40 | 3082,813,440 | -HS- | M] () -- C:\hiberfil.sys
[2009/06/16 07:33:53 | 000,000,000 | RHS- | M] () -- C:\IO.SYS
[2009/06/16 07:33:53 | 000,000,000 | RHS- | M] () -- C:\MSDOS.SYS
[2012/02/12 20:20:38 | 3396,612,096 | -HS- | M] () -- C:\pagefile.sys

< %systemroot%\Fonts\*.com >
[2006/11/02 06:37:12 | 000,026,040 | ---- | M] () -- C:\Windows\Fonts\GlobalMonospace.CompositeFont
[2006/11/02 06:37:12 | 000,026,489 | ---- | M] () -- C:\Windows\Fonts\GlobalSansSerif.CompositeFont
[2006/11/02 06:37:12 | 000,029,779 | ---- | M] () -- C:\Windows\Fonts\GlobalSerif.CompositeFont
[2009/12/14 09:45:29 | 000,037,665 | ---- | M] () -- C:\Windows\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2006/09/18 15:37:34 | 000,000,065 | ---- | M] () -- C:\Windows\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2006/11/02 06:35:48 | 000,022,528 | ---- | M] (Microsoft Corporation) -- C:\Windows\system32\spool\prtprocs\w32x86\jnwppr.dll
[2006/10/26 20:56:12 | 000,033,104 | ---- | M] (Microsoft Corporation) -- C:\Windows\system32\spool\prtprocs\w32x86\msonpppr.dll

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >
[2008/12/27 15:29:33 | 000,001,658 | ---- | M] () -- C:\Users\Abby\AppData\Roaming\Microsoft\LastFlashConfig.WFC

< %PROGRAMFILES%\*.* >
[2008/01/20 20:43:21 | 000,000,174 | -HS- | M] () -- C:\Program Files\desktop.ini

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2008/08/18 11:51:06 | 012,820,480 | ---- | M] () -- C:\Windows\System32\config\COMPONENTS.SAV
[2008/08/18 11:51:02 | 000,106,496 | ---- | M] () -- C:\Windows\System32\config\DEFAULT.SAV
[2008/08/18 11:51:06 | 000,020,480 | ---- | M] () -- C:\Windows\System32\config\SECURITY.SAV
[2008/08/18 11:51:12 | 017,186,816 | ---- | M] () -- C:\Windows\System32\config\SOFTWARE.SAV
[2008/08/18 11:51:13 | 006,635,520 | ---- | M] () -- C:\Windows\System32\config\SYSTEM.SAV

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >

< %USERPROFILE%\Desktop\*.exe >
[2012/02/12 19:04:33 | 004,402,282 | R--- | M] (Swearware) -- C:\Users\Abby\Desktop\ComboFix.exe
[2012/02/12 12:23:17 | 000,302,592 | ---- | M] () -- C:\Users\Abby\Desktop\ki26g6wn.exe
[2012/02/12 20:11:34 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Abby\Desktop\OTL.exe
[2012/02/12 20:18:18 | 000,684,297 | ---- | M] () -- C:\Users\Abby\Desktop\unhide.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x >

< %PROGRAMFILES%\PC-Doctor\Downloads\*.* >

< %PROGRAMFILES%\Internet Explorer\*.tmp >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %USERPROFILE%\My Documents\*.exe >

< %USERPROFILE%\*.exe >
[2012/02/12 20:14:26 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Abby\OTL.exe

< %systemroot%\ADDINS\*.* >

< %systemroot%\assembly\*.bak2 >

< %systemroot%\Config\*.* >

< %systemroot%\REPAIR\*.bak2 >

< %systemroot%\SECURITY\Database\*.sdb /x >

< %systemroot%\SYSTEM\*.bak2 >

< %systemroot%\Web\*.bak2 >

< %systemroot%\Driver Cache\*.* >

< %PROGRAMFILES%\Mozilla Firefox\0*.exe >

< %ProgramFiles%\Microsoft Common\*.* >

< %ProgramFiles%\TinyProxy. >

< %USERPROFILE%\Favorites\*.url /x >
[2008/12/25 07:58:05 | 000,000,402 | -HS- | M] () -- C:\Users\Abby\Favorites\desktop.ini
[2012/02/09 23:19:26 | 000,000,250 | ---- | M] () -- C:\Users\Abby\Favorites\NCH Audio and Telephony Software.lnk

< %systemroot%\system32\*.bk >

< %systemroot%\*.te >

< %systemroot%\system32\system32\*.* >

< %ALLUSERSPROFILE%\*.dat /x >
[2008/12/25 10:35:40 | 000,000,268 | R--- | M] () -- C:\ProgramData\Classic Thick
[2012/01/02 18:03:55 | 000,012,380 | -HS- | M] () -- C:\ProgramData\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3
[2009/03/22 20:01:21 | 000,005,184 | ---- | M] () -- C:\ProgramData\N360BUOptions.ini

< %systemroot%\system32\drivers\*.rmv >

< dir /b "%systemroot%\system32\*.exe" | find /i " " /c >

< dir /b "%systemroot%\*.exe" | find /i " " /c >

< %PROGRAMFILES%\Microsoft\*.* >

< %systemroot%\System32\Wbem\proquota.exe >

< %PROGRAMFILES%\Mozilla Firefox\*.dat >

< %USERPROFILE%\Cookies\*.txt /x >

< %SystemRoot%\system32\fonts\*.* >

< %systemroot%\system32\winlog\*.* >

< %systemroot%\system32\Language\*.* >

< %systemroot%\system32\Settings\*.* >

< %systemroot%\system32\*.quo >

< %SYSTEMROOT%\AppPatch\*.exe >

< %SYSTEMROOT%\inf\*.exe >

< %SYSTEMROOT%\Installer\*.exe >

< %systemroot%\system32\config\*.bak2 >

< %systemroot%\system32\Computers\*.* >

< %SystemRoot%\system32\Sound\*.* >

< %SystemRoot%\system32\SpecialImg\*.* >

< %SystemRoot%\system32\code\*.* >

< %SystemRoot%\system32\draft\*.* >

< %SystemRoot%\system32\MSSSys\*.* >

< %ProgramFiles%\Javascript\*.* >

< %systemroot%\pchealth\helpctr\System\*.exe /s >

< %systemroot%\Web\*.exe >

< %systemroot%\system32\msn\*.* >

< %systemroot%\system32\*.tro >

< %AppData%\Microsoft\Installer\msupdates\*.* >

< %ProgramFiles%\Messenger\*.* >

< %systemroot%\system32\systhem32\*.* >

< %systemroot%\system\*.exe >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\ Auto Update\Results\Install|LastSuccessTime /rs >


< >

< End of report >

 

[bbanks72]

Post 2 of 2

OTL Extras logfile created on: 2/12/2012 8:46:08 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Abby\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19170)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.87 Gb Total Physical Memory | 1.60 Gb Available Physical Memory | 55.78% Memory free
5.96 Gb Paging File | 4.85 Gb Available in Paging File | 81.43% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 147.58 Gb Total Space | 22.05 Gb Free Space | 14.94% Space Free | Partition Type: NTFS

Computer Name: ABBY-LAPTOP | User Name: Abby | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{23806821-59D5-4D5E-84BF-697D0500FAEA}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{29CB7B36-6907-4240-84BD-5A04442CA2BB}" = lport=138 | protocol=17 | dir=in | app=system |
"{38E97C48-30B8-422B-8061-E340991F2EF5}" = lport=445 | protocol=6 | dir=in | app=system |
"{46C93D38-44F0-4913-8ABA-A58ED2A54289}" = rport=139 | protocol=6 | dir=out | app=system |
"{5A653352-8C36-4E46-B81A-C95356AB8B70}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{819CAB7E-5054-4C85-A70C-2613EEAD9965}" = rport=138 | protocol=17 | dir=out | app=system |
"{AD8ED244-BE10-4A7D-B934-7A55BB3CE10D}" = lport=137 | protocol=17 | dir=in | app=system |
"{AEC689E3-3B37-4BBD-BBFA-422EA2236757}" = lport=139 | protocol=6 | dir=in | app=system |
"{BB0ACABB-34F4-4254-95FC-427D8EDF1B77}" = rport=137 | protocol=17 | dir=out | app=system |
"{C00D6680-1352-4E62-AD86-97FEE7ABBB84}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=c:\windows\system32\svchost.exe |
"{CE3F28B1-D416-49F6-92B6-333533AD121B}" = rport=445 | protocol=6 | dir=out | app=system |
"{E6EC2465-FE79-4E11-9287-C3E8B8FF8EA1}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office12\outlook.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{00A6849C-2C2F-4735-9C3B-B33F3FAD74D2}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{28B38463-3934-40E7-A733-99DF342464E4}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\groove.exe |
"{316A04F0-03AE-40DA-83AE-95B7BBDA2C73}" = protocol=17 | dir=in | app=c:\program files\microsoft games\zoo tycoon 2\zt.exe |
"{4DC2EE7E-AD3B-4089-A9EE-74795CB47850}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{7F870FA4-9F03-46E8-AF06-1100E1D415F8}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{9A65AF3D-B006-4CDE-BD26-DC40F77A9363}" = protocol=6 | dir=in | app=c:\program files\microsoft games\zoo tycoon 2\zt.exe |
"{A1FA9A8B-A633-4B2D-B40D-35B48B5C873B}" = protocol=17 | dir=in | app=c:\program files\microsoft games\zoo tycoon 2\zt.exe |
"{B0A3A37E-25AD-4E3B-850B-9D3CB77EA814}" = protocol=6 | dir=in | app=c:\program files\itunes\itunes.exe |
"{B4C9374F-6C2C-4DCD-B8F4-A0AE1F878B52}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{B84EC011-10B6-406C-846E-06DDA7483E22}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{D6DC0B46-7D07-44C3-BDA4-CCA42D94F9BD}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\groove.exe |
"{D8E7F346-62FC-4E49-A613-1B05E79E72B9}" = protocol=17 | dir=in | app=c:\program files\itunes\itunes.exe |
"{DE5F5E52-2AD4-4233-8E8C-5BF2FADD02A1}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{E248F76A-3617-4E15-B546-F30076F34EA4}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{F62ABA83-CB93-4C13-81A7-7C88077A1400}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{F8E3B4DB-3BDC-4F76-9398-20D2A0F1DF15}" = protocol=6 | dir=in | app=c:\program files\microsoft games\zoo tycoon 2\zt.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
""Let's Ride!" = "Let's Ride! Dreamer"
"{008D69EB-70FF-46AB-9C75-924620DF191A}" = TOSHIBA Speech System SR Engine(U.S.) Version1.0
"{0240CDAE-20F6-4381-A56E-BD2AE3B4B5D0}" = Nancy Drew: Trail of the Twister
"{06874C62-EC70-4275-9F30-BD81969993A8}" = Nancy Drew: Secret of Shadow Ranch
"{0D5D0BEE-FBA9-4928-A50D-6CDFAB827755}" = TOSHIBA ConfigFree
"{12B3A009-A080-4619-9A2A-C6DB151D8D67}" = TOSHIBA Assist
"{1505D9B1-6037-4310-815A-4D8A212C5075}" = Nancy Drew: The Phantom of Venice
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{224821ED-CADA-4A8A-AC8D-3734CC0F0931}" = Amazon Links
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{24328842-A29C-4FEA-81D3-1929D3A7F1AE}" = Nancy Drew: Legend of the Crystal Skull
"{2883F6F5-0509-43F3-868C-D50330DD9DD3}" = TOSHIBA Hardware Setup
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{28C7E8E5-F0E4-4CF3-A823-AD49BFF4DE9A}" = ImageMixer 3 SE Ver.4.5 Video Tools
"{2FA1102F-DE05-4E79-8CED-E5BAABFC2FEF}" = Starshine Episode 2
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{3248F0A8-6813-11D6-A77B-00B0D0160060}" = Java(TM) 6 Update 6
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3FBF6F99-8EC6-41B4-8527-0A32241B5496}" = TOSHIBA Speech System TTS Engine(U.S.) Version1.0
"{4028A420-8CB5-4F9C-B698-6EBA5491256D}" = ImageMixer 3 SE Ver.4.5 Transfer Utility
"{411DAD75-86F2-4C70-8666-EA14BE017690}" = Nancy Drew: Warnings at Waverly Academy
"{415B2719-AD3A-4944-B404-C472DB6085B3}" = Cisco EAP-FAST Module
"{48A6E89E-D2D3-4DA7-8A7C-FBB8F1083409}" = SeaWorld Adventure Park Tycoon
"{4B1E87C3-00DE-4898-8E39-E390AAEF2391}" = TOSHIBA Supervisor Password
"{4C5D15D2-5351-4F05-A96E-56C20554F977}" = RollerCoaster Tycoon 2 Triple Thrill Pack
"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
"{5A3C1721-F8ED-11E0-8AFB-B8AC6F97B88E}" = Google Earth
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{60D8CA34-642C-476F-AB4E-94DECCAEED69}" = The White Wolf of Icicle Creek
"{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module
"{6C5F3BDC-0A1B-4436-A696-5939629D5C31}" = TOSHIBA DVD PLAYER
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-toshiba" = WildTangent Games App (Toshiba Games)
"{70D1416D-C0FF-461C-8AF3-71B98C7F5CA4}" = Nancy Drew: Secret of the Old Clock
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73B52EA8-8A5C-4FF5-A9F2-1A0F3259C3D2}" = TOSHIBA Application Disc Creator
"{750B354A-BF46-45E0-86D6-620026703B92}" = Nancy Drew: The Haunted Carousel
"{76BC2442-0002-47FA-9617-43BAD82BEF4C}" = Bonjour
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7DAB4A00-571E-11D4-A1EF-00A0CC56ED6A}" = Alohabob PC Relocator Ultra Control
"{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module
"{87E6A443-536D-4047-AAC9-40947FC3333A}" = Music Transfer Utility Ver.1.5
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek 8169 8168 8101E 8102E Ethernet Driver
"{890EF3F8-742F-46BD-9E8E-084B3A1F4364}" = QuickBooks Financial Center
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8D107464-7C2D-44E0-8865-628EAD16FB47}" = Nancy Drew: The Haunting of Castle Malloy
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISER_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISER_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISER_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{91120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{93C3B6D2-8FB0-400F-A763-1B64F7C62B5B}" = Nancy Drew: Danger on Deception Island
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{996A2FAA-7514-4628-9D12-A8FC34A0016E}" = iTunes
"{99D518AB-77F2-405B-B52A-18FC22394CF8}" = NetZero Internet Access Installer
"{9E38979C-FA65-476D-80C7-72F4EADE726C}" = Nancy Drew: The Curse of Blackmoor Manor
"{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}" = CD/DVD Drive Acoustic Silencer
"{A5D73F1B-C475-4158-BD83-35A8B94F1018}" = Nancy Drew: The Captive Curse
"{A67BB21E-D419-45BB-AB86-7D87D14BBCE2}" = Safari
"{A7123032-A8DA-48AC-9F5D-0A3B14698375}" = Starshine Episode 3
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-A81200000003}" = Adobe Reader 8.1.2
"{B0BCDCBD-863D-4CAB-BF68-8D1F6B1BDC13}" = Atheros Wi-Fi Protected Setup Library
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B5C3B892-0849-476C-9F46-B12F84819D57}" = Apple Mobile Device Support
"{B5FDA445-CAC4-4BA6-A8FB-A7212BD439DE}" = Microsoft XML Parser
"{C3A32068-8AB1-4327-BB16-BED9C6219DC7}" = Atheros Driver Installation Program
"{C3D82C0B-3592-4B03-A970-F84C081A8152}" = Nancy Drew: Danger by Design
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}" = Toshiba Registration
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CE7062BD-BE6F-4153-9654-3D72D0C1CC17}" = Zoo Tycoon 2 - African Adventure
"{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}" = Nikon Message Center
"{D33531F0-F0F0-4FA9-B3EC-88CB69F178D0}" = Saddle Up
"{D45E8C45-B601-4A80-AFD8-E16338744DE1}" = ArcSoft Panorama Maker 4
"{DC24971E-1946-445D-8A82-CE685433FA7D}" = Realtek USB 2.0 Card Reader
"{E1E56B8A-1AAF-422A-91DB-625059FB9863}" = TOSHIBA Desktop Links
"{E2E7A0E8-77C4-495F-8FA3-63DAEDAA2DB3}" = F-Secure PSC Prerequisites
"{E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}" = Windows Media Encoder 9 Series
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{E9757890-7EC5-46C8-99AB-B00F07B6525C}" = Nikon Transfer
"{EB7A3B64-1373-48AC-902E-F6643F074E3C}" = Nancy Drew: Last Train to Blue Moon Canyon
"{ED57BD71-9D32-4954-8B82-22E68DAAEAFE}" = Riding Star
"{EE033C1F-443E-41EC-A0E2-559B539A4E4D}" = TOSHIBA Speech System Applications
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}" = DVD MovieFactory for TOSHIBA
"{F4EC2FB1-4255-4040-8DE6-5D75FA9D039F}" = Nancy Drew: The Creature of Kapu Cave
"{FEDD27A0-B306-45EF-BF58-B527406B42C8}" = TOSHIBA Value Added Package
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11
"Barbie(TM) as The Princess and the Pauper" = Barbie(TM) as The Princess and the Pauper
"Barbie(TM) Fashion Show(TM) CD-ROM" = Barbie(TM) Fashion Show(TM) CD-ROM
"DINO3D4" = Dinosaur Adventure 3-D
"Disney's Magic Artist Studio" = Disney's Magic Artist Studio
"Disney's Princess Fashion Boutique" = Disney's Princess Fashion Boutique
"ENTERPRISER" = Microsoft Office Enterprise 2007
"Equestriad 2001" = Equestriad 2001
"ExpressBurn" = Express Burn
"ExpressRip" = Express Rip
"F-Secure Product 444" = Charter Security Suite
"Google Chrome" = Google Chrome
"Google Desktop" = Google Desktop
"Google Updater" = Google Updater
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"InstallShield_{7DAB4A00-571E-11D4-A1EF-00A0CC56ED6A}" = Alohabob PC Relocator Ultra Control
"InstallShield_{CE7062BD-BE6F-4153-9654-3D72D0C1CC17}" = Zoo Tycoon 2 - African Adventure
"InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}" = TOSHIBA Value Added Package
"InterActual Player" = InterActual Player
"Magic 3D Coloring Book Amazing Animals" = Magic 3D Coloring Book Amazing Animals
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.60.1.1000
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"MixPad" = MixPad Audio Mixer
"Picasa 3" = Picasa 3
"Rex!" = Rex!
"spirit-9.06" = Spirit (remove only)
"Switch" = Switch Sound File Converter
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Tarzan Activity Center" = Tarzan Activity Center
"TOSHIBA Software Modem" = TOSHIBA Software Modem
"WavePad" = WavePad Sound Editor
"WildTangent toshiba Master Uninstall" = WildTangent Games
"Windows Media Encoder 9" = Windows Media Encoder 9 Series
"Wondershare DVD Ripper Platinum_is1" = Wondershare DVD Ripper Platinum(Build 4.7.0.6)
"Zoo Tycoon 1.0" = Zoo Tycoon: Complete Collection

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Juniper_Networks_Cache_Cleaner 6.0.0" = Juniper Networks Cache Cleaner 6.0.0
"JuniperSetupClient" = Juniper Networks Setup Client
"Move Media Player" = Move Media Player

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 2/12/2012 11:45:21 AM | Computer Name = Abby-Laptop | Source = Outlook | ID = 35
Description = Failed to determine if the store is in the crawl scope (error=0x8007043c).

Error - 2/12/2012 1:52:45 PM | Computer Name = Abby-Laptop | Source = WinMgmt | ID = 10
Description =

Error - 2/12/2012 1:53:47 PM | Computer Name = Abby-Laptop | Source = TOSHIBA Service Station | ID = 0
Description = TSS Load: could not communicate with TMachInfo service

Error - 2/12/2012 7:10:32 PM | Computer Name = Abby-Laptop | Source = WinMgmt | ID = 10
Description =

Error - 2/12/2012 7:12:29 PM | Computer Name = Abby-Laptop | Source = TOSHIBA Service Station | ID = 0
Description = TSS Load: could not communicate with TMachInfo service

Error - 2/12/2012 9:31:44 PM | Computer Name = Abby-Laptop | Source = WinMgmt | ID = 10
Description =

Error - 2/12/2012 9:49:28 PM | Computer Name = Abby-Laptop | Source = Application Error | ID = 1000
Description = Faulting application rundll32.exe, version 6.0.6000.16386, time stamp
0x4549b0e1, faulting module SynTPCpl.dll, version 10.1.8.0, time stamp 0x4758a640,
exception code 0xc0000005, fault offset 0x0002e2ef, process id 0xac, application
start time 0x01cce9f1ae12518d.

Error - 2/12/2012 10:21:20 PM | Computer Name = Abby-Laptop | Source = WinMgmt | ID = 10
Description =

Error - 2/12/2012 10:22:43 PM | Computer Name = Abby-Laptop | Source = TOSHIBA Service Station | ID = 0
Description = TSS Load: could not communicate with TMachInfo service

Error - 2/12/2012 10:45:46 PM | Computer Name = Abby-Laptop | Source = Application Hang | ID = 1002
Description = The program OTL.exe version 3.2.31.0 stopped interacting with Windows
and was closed. To see if more information about the problem is available, check
the problem history in the Problem Reports and Solutions control panel. Process
ID: 15dc Start Time: 01cce9f65cda0a3a Termination Time: 15

[ Media Center Events ]
Error - 10/11/2009 10:03:39 PM | Computer Name = Abby-Laptop | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

Error - 11/14/2009 1:57:37 PM | Computer Name = Abby-Laptop | Source = MCUpdate | ID = 0
Description = Failed to wait on MCUpdate mutex with exception: 'The wait completed
due to an abandoned mutex.'.

[ OSession Events ]
Error - 4/1/2009 4:38:58 PM | Computer Name = Abby-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6316.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 150
seconds with 0 seconds of active time. This session ended with a crash.

Error - 4/2/2009 9:46:15 PM | Computer Name = Abby-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 1, Application Name: Microsoft Office Excel, Application Version:
12.0.6331.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 3
seconds with 0 seconds of active time. This session ended with a crash.

Error - 4/28/2009 4:58:52 PM | Computer Name = Abby-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6316.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 156
seconds with 60 seconds of active time. This session ended with a crash.

Error - 5/28/2009 10:03:31 PM | Computer Name = Abby-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6316.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 24598
seconds with 1320 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 2/12/2012 7:12:10 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7024
Description =

Error - 2/12/2012 9:13:59 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7030
Description =

Error - 2/12/2012 9:21:13 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7030
Description =

Error - 2/12/2012 9:28:38 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7030
Description =

Error - 2/12/2012 9:28:54 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7030
Description =

Error - 2/12/2012 9:31:45 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7024
Description =

Error - 2/12/2012 9:34:14 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7024
Description =

Error - 2/12/2012 9:36:54 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7022
Description =

Error - 2/12/2012 10:21:20 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7024
Description =

Error - 2/12/2012 10:23:02 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7024
Description =


< End of report >

 

[Broni]

but not the start button issue

See my manual here: http://www.smartestcomputing.us.com/topic/49859-missing-items-from-main-start-menu-window-fix/

Let me know if it fixed your issue and we'll go from there.

 

[bbanks72]

Logged into laptop tonight and it appears that issue resolved on restart.

 

[Broni]

Very good

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
  O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} http://www.facebook.com/fbplugin/win...?1265423090695 (Reg Error: Key error.)
  [2012/01/01 23:48:59 | 000,012,380 | -HS- | C] () -- C:\ProgramData\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3
  [2012/01/01 23:48:58 | 000,012,380 | -HS- | C] () -- C:\Users\Abby\AppData\Local\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3
  
  :Commands
  [purity]
  [emptytemp]
  [emptyjava]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

============================================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Do NOT post JavaRa log.

============================================================

Last scans....

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

3. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

4. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[bbanks72]

otl staleed during 1st run and had to reboot. Here is log from the rerun

All processes killed
========== OTL ==========
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\GD\\http not found.
Starting removal of ActiveX control {32C3FEAE-0877-4767-8C20-62A5829A0945}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
File C:\ProgramData\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3 not found.
File C:\Users\Abby\AppData\Local\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3 not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: Abby
->Temp folder emptied: 359939 bytes
->Temporary Internet Files folder emptied: 4709224 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 456 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: `kaylie marie
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32494958 bytes
->Flash cache emptied: 59081 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1448 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 2087 bytes

Total Files Cleaned = 36.00 mb


[EMPTYJAVA]

User: Abby
->Java cache emptied: 0 bytes

User: All Users

User: Default

User: Default User

User: Public

User: `kaylie marie

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: Abby
->Flash cache emptied: 0 bytes

User: All Users

User: Default

User: Default User

User: Public

User: `kaylie marie
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.31.0 log created on 02152012_190833

Files\Folders moved on Reboot...
C:\Users\Abby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\QOFY2YGP\topic177465[1].html moved successfully.
C:\Users\Abby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
C:\Users\Abby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.

Registry entries deleted on Reboot...

 

[bbanks72]

Results of screen317's Security Check version 0.99.24
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
```````````````````````````````
Anti-malware/Other Utilities Check:
Java(TM) 6 Update 31
Java(TM) 6 Update 6
Out of date Java installed!
Adobe Flash Player ( 9.0.151.0) Flash Player Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Charter Security Suite Anti-Virus fsgk32st.exe
Charter Security Suite Anti-Virus FSGK32.EXE
Charter Security Suite Anti-Virus fssm32.exe
Charter Security Suite Anti-Virus fsav32.exe
``````````End of Log````````````


arbar Service Scanner Version: 14-02-2012
Ran by Abby (administrator) on 15-02-2012 at 19:55:19
Running from "C:\Users\Abby\Desktop"
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is offline
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

 

[bbanks72]

no threats found with eset scan. I have a red shield with white x in task bar, is that ok or is it a virus?

 

[Broni]

I have a red shield with white x in task bar

What does it say if you right click on it?

 

[bbanks72]

At start-up, a window pops up and says "Check computer Security, There are multiple security problems, Click for notification". When I right clik, the options that come up are: Open Security Center, Go to Microsoft Security Website, Exit

 

[Broni]

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

Attach the file to your next reply.

 

[bbanks72]

Autoruns.txt attached

 

[Broni]

Disconnect physically from the internet.
Right click on that icon and click Open Security Center.
Let me know what happens.