TechSpot

System Check virus

By bbanks72
Feb 12, 2012
  1. My daughters laptop has been infected. Need help removing& cleaning. Lofs are pasted below.

    Malwarebytes Anti-Malware 1.60.1.1000
    www.malwarebytes.org

    Database version: v2012.02.12.03

    Windows Vista Service Pack 2 x86 NTFS (Safe Mode/Networking)
    Internet Explorer 8.0.6001.19170
    Abby :: ABBY-LAPTOP [administrator]

    2/12/2012 10:05:09 AM
    mbam-log-2012-02-12 (10-05-09).txt

    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 483529
    Time elapsed: 1 hour(s), 33 minute(s), 59 second(s)

    Memory Processes Detected: 1
    C:\ProgramData\qd8C3zAL2RSD28.exe (Trojan.FakeAlert) -> 1640 -> Delete on reboot.

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 1
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|XAyrXMNieLwFUhF.exe (Trojan.FakeAlert) -> Data: C:\ProgramData\XAyrXMNieLwFUhF.exe -> Quarantined and deleted successfully.

    Registry Data Items Detected: 4
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System|DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System|DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 5
    C:\ProgramData\qd8C3zAL2RSD28.exe (Trojan.FakeAlert) -> Delete on reboot.
    C:\ProgramData\XAyrXMNieLwFUhF.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\Users\Abby\AppData\Local\Temp\Low\best.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\Users\Abby\AppData\Local\Temp\Low\T10SxG7qyYTI4b.exe.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\Users\Abby\AppData\Local\Temp\Low\VGwiFQL25l3rfs.exe.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.

    (end)


    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit quick scan 2012-02-12 12:26:12
    Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 TOSHIBA_ rev.LV01
    Running: ki26g6wn.exe; Driver: C:\Users\Abby\AppData\Local\Temp\pxdiqpob.sys


    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
    AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)

    ---- EOF - GMER 1.0.15 ----


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft® Windows Vista™ Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 10/17/2008 7:01:11 PM
    System Uptime: 2/12/2012 11:51:08 AM (1 hours ago)
    .
    Motherboard: TOSHIBA | | Portable PC
    Processor: Intel(R) Pentium(R) Dual CPU T3200 @ 2.00GHz | CPU | 1000/667mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 148 GiB total, 14.559 GiB free.
    D: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    Description: Microsoft ISATAP Adapter
    Device ID: ROOT\*ISATAP\0000
    Manufacturer: Microsoft
    Name: Microsoft ISATAP Adapter
    PNP Device ID: ROOT\*ISATAP\0000
    Service: tunnel
    .
    Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    Description: WinDriver Virtual device
    Device ID: ROOT\WINDRIVER\0000
    Manufacturer: Jungo Ltd
    Name: WinDriver Virtual device
    PNP Device ID: ROOT\WINDRIVER\0000
    Service: WinDriver
    .
    ==== System Restore Points ===================
    .
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    "Let's Ride! Dreamer"
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player Plugin
    Adobe Reader 8.1.2
    Adobe Shockwave Player 11
    Alohabob PC Relocator Ultra Control
    Amazon Links
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft Panorama Maker 4
    Atheros Driver Installation Program
    Atheros Wi-Fi Protected Setup Library
    Barbie(TM) as The Princess and the Pauper
    Barbie(TM) Fashion Show(TM) CD-ROM
    Bonjour
    CD/DVD Drive Acoustic Silencer
    Charter Security Suite
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Compatibility Pack for the 2007 Office system
    Dinosaur Adventure 3-D
    Disney's Magic Artist Studio
    Disney's Princess Fashion Boutique
    DVD MovieFactory for TOSHIBA
    Equestriad 2001
    Express Burn
    Express Rip
    F-Secure PSC Prerequisites
    Google Chrome
    Google Desktop
    Google Earth
    Google Toolbar for Internet Explorer
    Google Update Helper
    Google Updater
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    ImageMixer 3 SE Ver.4.5 Transfer Utility
    ImageMixer 3 SE Ver.4.5 Video Tools
    Intel(R) Graphics Media Accelerator Driver
    Intel® Matrix Storage Manager
    InterActual Player
    iTunes
    Java(TM) 6 Update 6
    Juniper Networks Cache Cleaner 6.0.0
    Juniper Networks Setup Client
    Magic 3D Coloring Book Amazing Animals
    Malwarebytes Anti-Malware version 1.60.1.1000
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Suite Activation Assistant
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works
    Microsoft XML Parser
    MixPad Audio Mixer
    Move Media Player
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Music Transfer Utility Ver.1.5
    Nancy Drew: Danger by Design
    Nancy Drew: Danger on Deception Island
    Nancy Drew: Last Train to Blue Moon Canyon
    Nancy Drew: Legend of the Crystal Skull
    Nancy Drew: Secret of Shadow Ranch
    Nancy Drew: Secret of the Old Clock
    Nancy Drew: The Captive Curse
    Nancy Drew: The Creature of Kapu Cave
    Nancy Drew: The Curse of Blackmoor Manor
    Nancy Drew: The Haunted Carousel
    Nancy Drew: The Haunting of Castle Malloy
    Nancy Drew: The Phantom of Venice
    Nancy Drew: Trail of the Twister
    Nancy Drew: Warnings at Waverly Academy
    NetZero Internet Access Installer
    Nikon Message Center
    Nikon Transfer
    OGA Notifier 2.0.0048.0
    Picasa 3
    QuickBooks Financial Center
    QuickTime
    Realtek 8169 8168 8101E 8102E Ethernet Driver
    Realtek High Definition Audio Driver
    Realtek USB 2.0 Card Reader
    Rex!
    Riding Star
    RollerCoaster Tycoon 2 Triple Thrill Pack
    Saddle Up
    Safari
    SeaWorld Adventure Park Tycoon
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2553089)
    Security Update for 2007 Microsoft Office System (KB2553090)
    Security Update for 2007 Microsoft Office System (KB2584063)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Groove 2007 (KB2552997)
    Security Update for Microsoft Office InfoPath 2007 (KB2510061)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Windows Media Encoder (KB2447961)
    Security Update for Windows Media Encoder (KB954156)
    Security Update for Windows Media Encoder (KB979332)
    Spirit (remove only)
    Starshine Episode 2
    Starshine Episode 3
    Switch Sound File Converter
    Synaptics Pointing Device Driver
    Tarzan Activity Center
    The White Wolf of Icicle Creek
    TOSHIBA Application Disc Creator
    TOSHIBA Assist
    TOSHIBA ConfigFree
    TOSHIBA Desktop Links
    TOSHIBA Disc Creator
    TOSHIBA DVD PLAYER
    TOSHIBA Extended Tiles for Windows Mobility Center
    TOSHIBA Hardware Setup
    Toshiba Registration
    TOSHIBA Service Station
    TOSHIBA Software Modem
    TOSHIBA Speech System Applications
    TOSHIBA Speech System SR Engine(U.S.) Version1.0
    TOSHIBA Speech System TTS Engine(U.S.) Version1.0
    TOSHIBA Supervisor Password
    TOSHIBA Value Added Package
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2583910)
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update Installer for WildTangent Games App
    WavePad Sound Editor
    WildTangent Games
    WildTangent Games App (Toshiba Games)
    Windows Media Encoder 9 Series
    Wondershare DVD Ripper Platinum(Build 4.7.0.6)
    Zoo Tycoon 2 - African Adventure
    Zoo Tycoon: Complete Collection
    .
    ==== Event Viewer Messages From Past Week ========
    .
    2/8/2012 9:28:13 PM, Error: EventLog [6008] - The previous system shutdown at 8:58:02 PM on 2/8/2012 was unexpected.
    2/7/2012 7:33:52 PM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control.
    2/7/2012 7:31:20 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 0021637E2633 has been denied by the DHCP server 192.168.169.1 (The DHCP Server sent a DHCPNACK message).
    2/6/2012 9:16:24 PM, Error: EventLog [6008] - The previous system shutdown at 5:40:18 PM on 2/6/2012 was unexpected.
    2/6/2012 3:51:25 PM, Error: EventLog [6008] - The previous system shutdown at 10:12:33 PM on 2/5/2012 was unexpected.
    2/5/2012 9:48:17 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Abby-Laptop\Abby SID (S-1-5-21-496734202-977548799-1979682381-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    2/5/2012 9:43:42 PM, Error: EventLog [6008] - The previous system shutdown at 9:31:09 PM on 2/5/2012 was unexpected.
    2/12/2012 9:45:18 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    2/12/2012 9:44:17 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: F-Secure HIPS FSES FSFW spldr Wanarpv6
    2/12/2012 9:44:17 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
    2/12/2012 9:44:16 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
    2/12/2012 9:44:08 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    2/12/2012 9:43:56 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    2/12/2012 9:43:51 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\athihvs.dll Error Code: 21
    2/12/2012 9:43:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    2/12/2012 8:45:39 AM, Error: EventLog [6008] - The previous system shutdown at 12:12:20 AM on 2/12/2012 was unexpected.
    2/12/2012 11:53:47 AM, Error: Service Control Manager [7024] - The KtmRm for Distributed Transaction Coordinator service terminated with service-specific error 2147942438 (0x80070026).
    2/12/2012 11:52:46 AM, Error: Service Control Manager [7024] - The Bonjour Service service terminated with service-specific error 4294967295 (0xFFFFFFFF).
    .
    ==== End Of File ===========================


    .
     
  2. Broni

    Broni Malware Annihilator Posts: 52,884   +344

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ===========================================================

    You posted Attach.txt twice.
    I still need DDS.txt log.
     
  3. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    Sorry about that.

    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.19170
    Run by Abby at 12:28:18 on 2012-02-12
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2939.1701 [GMT -6:00]
    .
    AV: Charter Security Suite 9.01 *Enabled/Outdated* {15414183-282E-D62C-CA37-EF24860A2F17}
    SP: Charter Security Suite 9.01 *Enabled/Outdated* {AE20A067-0E14-D9A2-F087-D456FD8D65AA}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    FW: Charter Security Suite 9.01 *Enabled* {2D7AC0A6-6241-D774-E168-461178D9686C}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\agrsmsvc.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe
    C:\Program Files\Charter Security Suite\Common\FSMA32.EXE
    C:\Program Files\Charter Security Suite\Anti-Virus\FSGK32.EXE
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Charter Security Suite\Common\FSHDLL32.EXE
    C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Charter Security Suite\ORSP Client\fsorsp.exe
    C:\Program Files\Charter Security Suite\FWES\Program\fsdfwd.exe
    C:\Program Files\Charter Security Suite\Anti-Virus\fssm32.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
    C:\Program Files\Toshiba\SmoothView\SmoothView.exe
    C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
    C:\Program Files\Charter Security Suite\Anti-Virus\fsav32.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Charter Security Suite\Common\FSM32.EXE
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Windows\ehome\ehtray.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\system32\igfxext.exe
    C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
    C:\Windows\system32\NOTEPAD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.charter.net/
    uDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
    mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
    uInternet Settings,ProxyOverride = *.local
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
    BHO: Browsing Protection Class: {c6867eb7-8350-4856-877f-93cf8ae3dc9c} - c:\program files\charter security suite\nrs\iescript\baselitmus.dll
    TB: Browsing Protection Toolbar: {265eee8e-3228-44d3-aea5-f7fdf5860049} - c:\program files\charter security suite\nrs\iescript\baselitmus.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
    uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [RtHDVCpl] RtHDVCpl.exe
    mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [jswtrayutil] "c:\program files\jumpstart\jswtrayutil.exe"
    mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
    mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [NDSTray.exe] NDSTray.exe
    mRun: [cfFncEnabler.exe] cfFncEnabler.exe
    mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\TSS.exe" /hide
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    mRun: [F-Secure Manager] "c:\program files\charter security suite\common\FSM32.EXE" /splash
    mRun: [F-Secure TNB] "c:\program files\charter security suite\fsgui\TNBUtil.exe" /CHECKALL /WAITFORSW
    mRun: [Skytel] Skytel.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
    StartupFolder: c:\users\abby\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    LSP: c:\program files\charter security suite\fsps\program\FSLSP.DLL
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} - hxxp://www.facebook.com/fbplugin/win32/axfbootloader.cab?1265423090695
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} - hxxp://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab
    DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://myvpn.ford.com/dana-cached/sc/JuniperSetupClient.cab
    TCP: DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
    TCP: Interfaces\{EC6F4219-3B1B-4D08-9A1B-2D42753B468C} : DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    Notify: igfxcui - igfxdev.dll
    AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2009-3-22 42664]
    R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\charter security suite\hips\drivers\fshs.sys [2009-3-22 68064]
    R1 FSES;F-Secure Email Scanning Driver;c:\windows\system32\drivers\fses.sys [2009-3-22 35680]
    R1 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2009-3-22 71040]
    R1 fsvista;F-Secure Vista Support Driver;c:\program files\charter security suite\anti-virus\minifilter\fsvista.sys [2009-3-22 12384]
    R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-10-17 20384]
    R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
    R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\charter security suite\anti-virus\fsgk32st.exe [2009-3-22 215648]
    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
    R2 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2008-8-18 46392]
    R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
    R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\charter security suite\anti-virus\minifilter\fsgk.sys [2009-3-22 148648]
    R3 FSORSPClient;F-Secure ORSP Client;c:\program files\charter security suite\orsp client\fsorsp.exe [2009-3-22 61088]
    R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-8-18 7168]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 gupdate1c969f7f75e1ae0;Google Update Service (gupdate1c969f7f75e1ae0);c:\program files\google\update\GoogleUpdate.exe [2008-12-29 133104]
    S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
    S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-8-21 30192]
    S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2008-12-29 133104]
    S3 IO_Memory;IO_Memory;c:\windows\system32\sysprep\drivers\IOPort.SYS [2008-10-17 4170]
    S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2008-10-17 954368]
    S3 SVRPEDRV;SVRPEDRV;c:\windows\system32\sysprep\PEDRV.SYS [2008-8-21 9216]
    S3 Wdm1;USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc.sys [2001-1-8 15576]
    S3 WinDriver;WinDriver;c:\windows\system32\drivers\windrvr.sys [2011-3-8 215640]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    S4 F-Secure Filter;F-Secure File System Filter;c:\program files\charter security suite\anti-virus\win2k\fsfilter.sys [2009-3-22 39776]
    S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\charter security suite\anti-virus\win2k\fsrec.sys [2009-3-22 25184]
    .
    =============== Created Last 30 ================
    .
    2012-02-11 05:10:52 6557240 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{636fc5ab-9e59-43fc-b3fb-ff2f78215965}\mpengine.dll
    2012-01-27 03:21:21 -------- d-----w- c:\programdata\xml_param
    2012-01-27 03:18:52 892928 ----a-w- c:\windows\system32\iconv.dll
    2012-01-27 03:18:52 675840 ----a-w- c:\windows\system32\ac3filter.ax
    2012-01-27 03:18:52 496640 ----a-w- c:\windows\system32\xvid.ax
    2012-01-27 03:18:45 -------- d-----w- c:\program files\Wondershare
    2012-01-27 01:39:16 -------- d-----w- c:\users\abby\INSANTY_WORKOUT
    2012-01-18 03:48:42 440192 ----a-w- c:\windows\system32\drivers\ksecdd.sys
    2012-01-18 03:48:42 278528 ----a-w- c:\windows\system32\schannel.dll
    2012-01-18 03:48:41 1259008 ----a-w- c:\windows\system32\lsasrv.dll
    2012-01-18 03:48:40 72704 ----a-w- c:\windows\system32\secur32.dll
    2012-01-18 03:48:40 377344 ----a-w- c:\windows\system32\winhttp.dll
    2012-01-18 03:48:39 9728 ----a-w- c:\windows\system32\lsass.exe
    .
    ==================== Find3M ====================
    .
    2012-01-27 06:21:24 237072 ------w- c:\windows\system32\MpSigStub.exe
    2011-12-10 21:24:06 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-11-25 15:59:48 376320 ----a-w- c:\windows\system32\winsrv.dll
    2011-11-23 13:37:27 2043904 ----a-w- c:\windows\system32\win32k.sys
    2011-11-18 20:23:34 1205064 ----a-w- c:\windows\system32\ntdll.dll
    2011-11-18 17:47:03 66560 ----a-w- c:\windows\system32\packager.dll
    .
    ============= FINISH: 12:32:45.94 ===============
     
  4. Broni

    Broni Malware Annihilator Posts: 52,884   +344

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan.
    On completion of the scan click "Save log", save it to your desktop and post in your next reply.

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    ============================================================

    Download Bootkit Remover to your Desktop.

    • Unzip downloaded file to your Desktop.
    • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
    • It will show a Black screen with some data on it.
    • Right click on the screen and click Select All.
    • Press CTRL+C
    • Open a Notepad and press CTRL+V
    • Post the output back here.
     
  5. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    aswMBR version 0.9.9.1532 Copyright(c) 2011 AVAST Software
    Run date: 2012-02-12 17:20:43
    -----------------------------
    17:20:43.376 OS Version: Windows 6.0.6002 Service Pack 2
    17:20:43.376 Number of processors: 2 586 0xF0D
    17:20:43.376 ComputerName: ABBY-LAPTOP UserName: Abby
    17:20:45.123 Initialize success
    17:21:00.115 AVAST engine defs: 12021201
    17:21:20.239 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    17:21:20.239 Disk 0 Vendor: TOSHIBA_ LV01 Size: 152627MB BusType: 3
    17:21:20.364 Disk 0 MBR read successfully
    17:21:20.364 Disk 0 MBR scan
    17:21:20.411 Disk 0 Windows VISTA default MBR code
    17:21:20.426 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048
    17:21:20.457 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 151126 MB offset 3074048
    17:21:20.457 Disk 0 scanning sectors +312580096
    17:21:20.551 Disk 0 scanning C:\Windows\system32\drivers
    17:21:35.075 Service scanning
    17:21:36.510 Modules scanning
    17:21:56.525 Disk 0 trace - called modules:
    17:21:56.556 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
    17:21:57.086 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86465550]
    17:21:57.086 3 CLASSPNP.SYS[89f0f8b3] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x85450028]
    17:21:58.537 AVAST engine scan C:\Windows
    17:22:05.354 AVAST engine scan C:\Windows\system32
    17:26:08.043 AVAST engine scan C:\Windows\system32\drivers
    17:26:26.171 AVAST engine scan C:\Users\Abby
    17:59:55.903 AVAST engine scan C:\ProgramData
    18:03:49.295 Scan finished successfully
    18:06:48.523 Disk 0 MBR has been saved successfully to "C:\Users\Abby\Desktop\MBR.dat"
    18:06:48.539 The log file has been saved successfully to "C:\Users\Abby\Desktop\aswMBR.txt"




    Bootkit Remover
    (c) 2009 Esage Lab
    www.esagelab.com

    Program version: 1.2.0.1
    OS Version: Microsoft Windows Vista Home Premium Edition Service Pack 2 (build 6
    002), 32-bit

    System volume is \\.\C:
    \\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`5dd00000
    Boot sector MD5 is: 0ec6b2481fc707d1e901dc2a875f2826

    Size Device Name MBR Status
    --------------------------------------------
    149 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


    Done;
    Press any key to quit...
     
  6. Broni

    Broni Malware Annihilator Posts: 52,884   +344

    That looks good.

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  7. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    ComboFix 12-02-12.01 - Abby 02/12/2012 19:15:15.1.2 - x86
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2939.1633 [GMT -6:00]
    Running from: c:\users\Abby\Desktop\ComboFix.exe
    AV: Charter Security Suite 9.01 *Disabled/Updated* {15414183-282E-D62C-CA37-EF24860A2F17}
    FW: Charter Security Suite 9.01 *Enabled* {2D7AC0A6-6241-D774-E168-461178D9686C}
    SP: Charter Security Suite 9.01 *Disabled/Updated* {AE20A067-0E14-D9A2-F087-D456FD8D65AA}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\programdata\~qd8C3zAL2RSD28
    c:\programdata\~qd8C3zAL2RSD28r
    c:\programdata\qd8C3zAL2RSD28
    c:\users\Abby\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check
    c:\users\Abby\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check\System Check.lnk
    c:\users\Abby\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check\Uninstall System Check.lnk
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    -------\Service_WinDriver
    .
    .
    ((((((((((((((((((((((((( Files Created from 2012-01-13 to 2012-02-13 )))))))))))))))))))))))))))))))
    .
    .
    2012-02-13 01:27 . 2012-02-13 01:31 -------- d-----w- c:\users\Abby\AppData\Local\temp
    2012-02-13 01:27 . 2012-02-13 01:27 -------- d-----w- c:\users\Default\AppData\Local\temp
    2012-02-11 05:10 . 2012-01-06 04:19 6557240 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{636FC5AB-9E59-43FC-B3FB-FF2F78215965}\mpengine.dll
    2012-01-27 03:21 . 2012-01-31 22:38 -------- d-----w- c:\programdata\xml_param
    2012-01-27 03:18 . 2011-12-08 22:07 892928 ----a-w- c:\windows\system32\iconv.dll
    2012-01-27 03:18 . 2011-12-08 22:07 675840 ----a-w- c:\windows\system32\ac3filter.ax
    2012-01-27 03:18 . 2011-12-08 22:07 496640 ----a-w- c:\windows\system32\xvid.ax
    2012-01-27 03:18 . 2012-01-27 03:18 -------- d-----w- c:\program files\Wondershare
    2012-01-27 02:40 . 2012-01-27 02:40 -------- d-----w- c:\users\Abby\AppData\Roaming\Ulead Systems
    2012-01-27 01:39 . 2012-02-12 05:55 -------- d-----w- c:\users\Abby\INSANTY_WORKOUT
    2012-01-18 03:48 . 2011-11-17 06:48 440192 ----a-w- c:\windows\system32\drivers\ksecdd.sys
    2012-01-18 03:48 . 2011-11-16 16:23 278528 ----a-w- c:\windows\system32\schannel.dll
    2012-01-18 03:48 . 2011-11-16 16:21 1259008 ----a-w- c:\windows\system32\lsasrv.dll
    2012-01-18 03:48 . 2011-11-16 16:23 377344 ----a-w- c:\windows\system32\winhttp.dll
    2012-01-18 03:48 . 2011-11-16 16:23 72704 ----a-w- c:\windows\system32\secur32.dll
    2012-01-18 03:48 . 2011-11-16 14:12 9728 ----a-w- c:\windows\system32\lsass.exe
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2012-01-27 06:21 . 2009-10-02 20:44 237072 ------w- c:\windows\system32\MpSigStub.exe
    2011-12-10 21:24 . 2010-02-17 01:42 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-11-25 15:59 . 2012-01-13 14:21 376320 ----a-w- c:\windows\system32\winsrv.dll
    2011-11-23 13:37 . 2011-12-14 21:06 2043904 ----a-w- c:\windows\system32\win32k.sys
    2011-11-18 20:23 . 2012-01-13 14:21 1205064 ----a-w- c:\windows\system32\ntdll.dll
    2011-11-18 17:47 . 2012-01-13 14:21 66560 ----a-w- c:\windows\system32\packager.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2008-04-24 430080]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-29 39408]
    "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
    "AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2008-12-29 2356088]
    "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-06-25 150040]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-06-25 170520]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2008-06-25 145944]
    "RtHDVCpl"="RtHDVCpl.exe" [2008-04-08 6037504]
    "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-04-16 178712]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-07 1029416]
    "TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2008-02-06 431456]
    "HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2007-11-01 54608]
    "SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2008-06-02 505720]
    "00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2008-05-09 716800]
    "NDSTray.exe"="NDSTray.exe" [BU]
    "ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\TSS.exe" [2008-08-04 1242424]
    "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2011-07-10 30192]
    "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
    "F-Secure Manager"="c:\program files\Charter Security Suite\Common\FSM32.EXE" [2009-08-05 199264]
    "F-Secure TNB"="c:\program files\Charter Security Suite\FSGUI\TNBUtil.exe" [2009-08-05 2349664]
    "Skytel"="Skytel.exe" [2007-11-21 1826816]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-03-26 142120]
    "Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2012-01-13 981680]
    .
    c:\users\Abby\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    ImageMixer 3 SE Camera Monitor Ver.4.5.lnk - c:\program files\PIXELA\ImageMixer 3 SE Ver.4.5\Transfer Utility\CameraMonitor.exe [2011-3-20 406896]
    Nikon Monitor.lnk - c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe [2007-10-18 479232]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - WS2IFSL
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2012-02-12 c:\windows\Tasks\Google Software Updater.job
    - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-08-18 13:07]
    .
    2012-02-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2008-12-29 03:38]
    .
    2012-02-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2008-12-29 03:38]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.charter.net/
    uInternet Settings,ProxyOverride = *.local
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
    LSP: c:\program files\Charter Security Suite\FSPS\program\FSLSP.DLL
    TCP: DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
    .
    - - - - ORPHANS REMOVED - - - -
    .
    HKLM-Run-jswtrayutil - c:\program files\Jumpstart\jswtrayutil.exe
    HKLM-Run-cfFncEnabler.exe - cfFncEnabler.exe
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2012-02-12 19:33
    Windows 6.0.6002 Service Pack 2 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run
    TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i???????? ?m??h?????????????????
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    "MSCurrentCountry"=dword:000000b5
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
    c:\windows\system32\WLANExt.exe
    c:\windows\system32\agrsmsvc.exe
    c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe
    c:\program files\Charter Security Suite\Anti-Virus\fsgk32st.exe
    c:\program files\Charter Security Suite\Common\FSMA32.EXE
    c:\program files\Charter Security Suite\Anti-Virus\FSGK32.EXE
    c:\program files\Charter Security Suite\Common\FSHDLL32.EXE
    c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    c:\program files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
    c:\windows\system32\TODDSrv.exe
    c:\program files\Toshiba\Power Saver\TosCoSrv.exe
    c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
    c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    c:\program files\Charter Security Suite\ORSP Client\fsorsp.exe
    c:\program files\Charter Security Suite\FWES\Program\fsdfwd.exe
    c:\program files\Charter Security Suite\Anti-Virus\fssm32.exe
    c:\program files\Charter Security Suite\Anti-Virus\fsav32.exe
    c:\windows\system32\wbem\unsecapp.exe
    c:\program files\Windows Media Player\wmpnetwk.exe
    .
    **************************************************************************
    .
    Completion time: 2012-02-12 19:39:38 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-02-13 01:39
    .
    Pre-Run: 23,224,254,464 bytes free
    Post-Run: 24,074,752,000 bytes free
    .
    - - End Of File - - 2BFCC0F3CCDB6C3120C68DE60C6D77FD
     
  8. Broni

    Broni Malware Annihilator Posts: 52,884   +344

    Looks good.

    How is computer doing?

    Download OTL to your Desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Under the Custom Scan box paste this in:


    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %USERPROFILE%\Desktop\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %systemroot%\*.src
    %systemroot%\install\*.*
    %systemroot%\system32\DLL\*.*
    %systemroot%\system32\HelpFiles\*.*
    %systemroot%\system32\rundll\*.*
    %systemroot%\winn32\*.*
    %systemroot%\Java\*.*
    %systemroot%\system32\test\*.*
    %systemroot%\system32\Rundll32\*.*
    %systemroot%\AppPatch\Custom\*.*
    %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
    %PROGRAMFILES%\PC-Doctor\Downloads\*.*
    %PROGRAMFILES%\Internet Explorer\*.tmp
    %PROGRAMFILES%\Internet Explorer\*.dat
    %USERPROFILE%\My Documents\*.exe
    %USERPROFILE%\*.exe
    %systemroot%\ADDINS\*.*
    %systemroot%\assembly\*.bak2
    %systemroot%\Config\*.*
    %systemroot%\REPAIR\*.bak2
    %systemroot%\SECURITY\Database\*.sdb /x
    %systemroot%\SYSTEM\*.bak2
    %systemroot%\Web\*.bak2
    %systemroot%\Driver Cache\*.*
    %PROGRAMFILES%\Mozilla Firefox\0*.exe
    %ProgramFiles%\Microsoft Common\*.*
    %ProgramFiles%\TinyProxy.
    %USERPROFILE%\Favorites\*.url /x
    %systemroot%\system32\*.bk
    %systemroot%\*.te
    %systemroot%\system32\system32\*.*
    %ALLUSERSPROFILE%\*.dat /x
    %systemroot%\system32\drivers\*.rmv
    dir /b "%systemroot%\system32\*.exe" | find /i " " /c
    dir /b "%systemroot%\*.exe" | find /i " " /c
    %PROGRAMFILES%\Microsoft\*.*
    %systemroot%\System32\Wbem\proquota.exe
    %PROGRAMFILES%\Mozilla Firefox\*.dat
    %USERPROFILE%\Cookies\*.txt /x
    %SystemRoot%\system32\fonts\*.*
    %systemroot%\system32\winlog\*.*
    %systemroot%\system32\Language\*.*
    %systemroot%\system32\Settings\*.*
    %systemroot%\system32\*.quo
    %SYSTEMROOT%\AppPatch\*.exe
    %SYSTEMROOT%\inf\*.exe
    %SYSTEMROOT%\Installer\*.exe
    %systemroot%\system32\config\*.bak2
    %systemroot%\system32\Computers\*.*
    %SystemRoot%\system32\Sound\*.*
    %SystemRoot%\system32\SpecialImg\*.*
    %SystemRoot%\system32\code\*.*
    %SystemRoot%\system32\draft\*.*
    %SystemRoot%\system32\MSSSys\*.*
    %ProgramFiles%\Javascript\*.*
    %systemroot%\pchealth\helpctr\System\*.exe /s
    %systemroot%\Web\*.exe
    %systemroot%\system32\msn\*.*
    %systemroot%\system32\*.tro
    %AppData%\Microsoft\Installer\msupdates\*.*
    %ProgramFiles%\Messenger\*.*
    %systemroot%\system32\systhem32\*.*
    %systemroot%\system\*.exe
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
    /md5start
    /md5stop


    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
     
  9. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    Getting ready to run otl. Files seem to be returning. Couple of things I've noticed - touchpad mouse will not scroll page up and down and there aren't any items listed on left hand side when clicking Windows button. They appear when I expand all programs but nothing there unless I do that
     
  10. Broni

    Broni Malware Annihilator Posts: 52,884   +344

    Let's see, if we can recover your missing features.
    Download and run UnHide
    Let me know, if it worked.
     
  11. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    First, I tried to run otl and I keep getting an error message - The Directory name is invalid
     
  12. Broni

    Broni Malware Annihilator Posts: 52,884   +344

    First, read my previous reply.

    As for OTL, delete your file. disable your AV program, download fresh OTL file and try again.
     
  13. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    Post 1 of 2

    Unhide fixed the touchpad mouse but not the start button issue. Logs from OTL follow:

    OTL logfile created on: 2/12/2012 8:46:08 PM - Run 1
    OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Abby\Desktop
    Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
    Internet Explorer (Version = 8.0.6001.19170)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    2.87 Gb Total Physical Memory | 1.60 Gb Available Physical Memory | 55.78% Memory free
    5.96 Gb Paging File | 4.85 Gb Available in Paging File | 81.43% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
    Drive C: | 147.58 Gb Total Space | 22.05 Gb Free Space | 14.94% Space Free | Partition Type: NTFS

    Computer Name: ABBY-LAPTOP | User Name: Abby | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: Current user | Quick Scan
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - [2012/02/12 20:11:34 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Abby\Desktop\OTL.exe
    PRC - [2012/01/15 23:13:14 | 000,307,312 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
    PRC - [2011/07/10 20:11:13 | 000,484,520 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Anti-Virus\fsav32.exe
    PRC - [2011/06/08 20:55:22 | 000,983,592 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Anti-Virus\fssm32.exe
    PRC - [2011/06/08 20:55:21 | 000,508,456 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32.exe
    PRC - [2011/05/23 16:33:46 | 000,061,088 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\ORSP Client\fsorsp.exe
    PRC - [2010/12/23 17:42:17 | 000,233,936 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil10l_ActiveX.exe
    PRC - [2009/08/28 20:07:22 | 000,406,896 | ---- | M] (PIXELA CORPORATION) -- C:\Program Files\PIXELA\ImageMixer 3 SE Ver.4.5\Transfer Utility\CameraMonitor.exe
    PRC - [2009/08/05 09:58:52 | 000,186,976 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Common\FSMA32.EXE
    PRC - [2009/08/05 09:58:50 | 000,199,264 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Common\FSM32.EXE
    PRC - [2009/08/05 09:58:50 | 000,088,672 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Common\FSHDLL32.EXE
    PRC - [2009/08/05 09:57:20 | 000,522,848 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\FWES\program\fsdfwd.exe
    PRC - [2009/08/05 09:56:10 | 000,215,648 | ---- | M] (F-Secure Corporation) -- C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe
    PRC - [2009/04/11 00:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
    PRC - [2008/08/04 15:46:22 | 000,046,392 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe
    PRC - [2008/07/18 21:39:30 | 000,083,312 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
    PRC - [2008/06/02 14:26:48 | 000,505,720 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\SmoothView\SmoothView.exe
    PRC - [2008/05/09 12:49:30 | 000,716,800 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
    PRC - [2008/04/24 14:03:12 | 000,430,080 | ---- | M] (TOSHIBA) -- C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
    PRC - [2008/04/17 01:21:24 | 001,056,768 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
    PRC - [2008/04/17 01:19:48 | 000,040,960 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe
    PRC - [2008/04/17 01:19:16 | 000,405,504 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
    PRC - [2008/04/15 18:54:42 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
    PRC - [2008/04/15 18:54:40 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    PRC - [2008/04/08 16:14:50 | 006,037,504 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
    PRC - [2008/02/06 14:52:52 | 000,431,456 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
    PRC - [2008/02/06 14:52:40 | 000,431,456 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    PRC - [2007/12/03 18:03:52 | 000,126,976 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\SMARTLogService\TosIPCSrv.exe
    PRC - [2007/11/21 18:23:32 | 000,129,632 | ---- | M] (TOSHIBA Corporation) -- C:\Windows\System32\TODDSrv.exe
    PRC - [2007/10/18 20:10:42 | 000,479,232 | ---- | M] (Nikon Corporation) -- C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
    PRC - [2006/10/05 13:10:12 | 000,009,216 | ---- | M] (Agere Systems) -- C:\Windows\System32\agrsmsvc.exe
    PRC - [2006/08/23 17:39:48 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe


    ========== Modules (No Company Name) ==========

    MOD - [2010/03/03 15:33:12 | 000,067,872 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
    MOD - [2009/08/05 09:59:02 | 000,001,536 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSPC\fspcfsm.eng
    MOD - [2009/08/05 09:58:30 | 000,330,336 | ---- | M] () -- \\?\c:\program files\charter security suite\hips\fshook32.dll
    MOD - [2009/08/05 09:57:04 | 000,081,920 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\strres.eng
    MOD - [2009/08/05 09:56:56 | 000,920,160 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\gres.dll
    MOD - [2009/08/05 09:56:50 | 000,143,360 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\flyerres.eng
    MOD - [2009/08/05 09:56:50 | 000,045,056 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\fsavures.eng
    MOD - [2009/08/05 09:56:32 | 000,838,240 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\about.dll
    MOD - [2009/08/05 09:56:32 | 000,088,672 | ---- | M] () -- C:\Program Files\Charter Security Suite\FSGUI\aboutres.dll
    MOD - [2008/08/29 14:15:50 | 000,364,544 | ---- | M] () -- C:\Program Files\PIXELA\ImageMixer 3 SE Ver.4.5\Transfer Utility\pxl_m17n_tool.dll
    MOD - [2008/03/06 11:14:54 | 005,121,912 | ---- | M] () -- C:\Program Files\Toshiba\FlashCards\BlackPng.dll
    MOD - [2007/12/25 13:03:40 | 000,015,184 | ---- | M] () -- C:\Program Files\Toshiba\PCDiag\NotifyPCD.dll
    MOD - [2007/12/14 22:40:00 | 000,090,112 | ---- | M] () -- C:\Program Files\Toshiba\FlashCards\TWarnMsg\TWarnMsg.dll
    MOD - [2006/12/01 18:55:42 | 000,009,216 | ---- | M] () -- C:\Program Files\Toshiba\TBS\NotifyTBS.dll
    MOD - [2006/10/10 12:44:16 | 000,009,728 | ---- | M] () -- C:\Program Files\Toshiba\TOSHIBA Assist\NotifyX.dll
    MOD - [2006/10/07 12:57:04 | 000,053,248 | ---- | M] () -- C:\Program Files\Toshiba\TOSHIBA Disc Creator\NotifyTDC.dll


    ========== Win32 Services (SafeList) ==========

    SRV - [2011/05/23 16:33:46 | 000,061,088 | ---- | M] (F-Secure Corporation) [On_Demand | Running] -- C:\Program Files\Charter Security Suite\ORSP Client\fsorsp.exe -- (FSORSPClient)
    SRV - [2010/10/12 11:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
    SRV - [2009/08/05 09:58:52 | 000,186,976 | ---- | M] (F-Secure Corporation) [Auto | Running] -- C:\Program Files\Charter Security Suite\Common\FSMA32.EXE -- (FSMA)
    SRV - [2009/08/05 09:57:20 | 000,522,848 | ---- | M] (F-Secure Corporation) [On_Demand | Running] -- C:\Program Files\Charter Security Suite\FWES\Program\fsdfwd.exe -- (FSDFWD)
    SRV - [2009/08/05 09:56:10 | 000,215,648 | ---- | M] (F-Secure Corporation) [Auto | Running] -- C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe -- (F-Secure Gatekeeper Handler Starter)
    SRV - [2008/08/04 15:46:22 | 000,046,392 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
    SRV - [2008/07/18 21:39:30 | 000,083,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe -- (TNaviSrv)
    SRV - [2008/04/17 01:19:48 | 000,040,960 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe -- (ConfigFree Service)
    SRV - [2008/04/16 16:53:00 | 000,954,368 | ---- | M] (Atheros Communications, Inc.) [On_Demand | Stopped] -- C:\Program Files\Jumpstart\jswpsapi.exe -- (jswpsapi)
    SRV - [2008/04/15 18:54:42 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel(R)
    SRV - [2008/02/06 14:52:40 | 000,431,456 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe -- (TosCoSrv)
    SRV - [2008/01/20 20:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
    SRV - [2007/12/03 18:03:52 | 000,126,976 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe -- (TOSHIBA SMART Log Service)
    SRV - [2007/11/21 18:23:32 | 000,129,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\System32\TODDSrv.exe -- (TODDSrv)
    SRV - [2006/10/05 13:10:12 | 000,009,216 | ---- | M] (Agere Systems) [Auto | Running] -- C:\Windows\System32\agrsmsvc.exe -- (AgereModemAudio)
    SRV - [2006/08/23 17:39:48 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- (UleadBurningHelper)


    ========== Driver Services (SafeList) ==========

    DRV - [2011/07/10 20:15:16 | 000,042,664 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\system32\Drivers\fsbts.sys -- (fsbts)
    DRV - [2011/07/10 20:10:20 | 000,148,648 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Program Files\Charter Security Suite\Anti-Virus\minifilter\fsgk.sys -- (F-Secure Gatekeeper)
    DRV - [2009/08/05 09:58:30 | 000,068,064 | ---- | M] (F-Secure Corporation) [Kernel | System | Running] -- C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys -- (F-Secure HIPS)
    DRV - [2009/08/05 09:57:20 | 000,071,040 | ---- | M] (F-Secure Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\fsdfw.sys -- (FSFW)
    DRV - [2009/08/05 09:57:12 | 000,035,680 | ---- | M] (F-Secure Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\fses.sys -- (FSES)
    DRV - [2009/08/05 09:56:14 | 000,039,776 | ---- | M] () [Kernel | Disabled | Stopped] -- C:\Program Files\Charter Security Suite\Anti-Virus\win2k\fsfilter.sys -- (F-Secure Filter)
    DRV - [2009/08/05 09:56:14 | 000,025,184 | ---- | M] () [Kernel | Disabled | Stopped] -- C:\Program Files\Charter Security Suite\Anti-Virus\win2k\fsrec.sys -- (F-Secure Recognizer)
    DRV - [2009/08/05 09:56:12 | 000,012,384 | ---- | M] () [Kernel | System | Running] -- C:\Program Files\Charter Security Suite\Anti-Virus\minifilter\fsvista.sys -- (fsvista)
    DRV - [2008/07/28 16:53:48 | 000,919,552 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
    DRV - [2008/07/18 19:52:16 | 000,279,376 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\tos_sps32.sys -- (tos_sps32)
    DRV - [2008/04/28 17:59:18 | 000,020,384 | ---- | M] (Atheros Communications, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\jswpslwf.sys -- (jswpslwf)
    DRV - [2008/04/15 11:05:08 | 000,118,784 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
    DRV - [2008/01/18 10:22:00 | 000,009,216 | ---- | M] (Inventec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\sysprep\PEDRV.SYS -- (SVRPEDRV)
    DRV - [2007/12/14 12:53:24 | 000,024,200 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\tdcmdpst.sys -- (tdcmdpst)
    DRV - [2007/11/09 15:00:52 | 000,023,640 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\TVALZ_O.SYS -- (TVALZ)
    DRV - [2006/11/28 16:11:00 | 001,161,888 | ---- | M] (Agere Systems) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\AGRSM.sys -- (AgereSoftModem)
    DRV - [2006/11/20 15:11:14 | 000,007,168 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\FwLnk.sys -- (FwLnk)
    DRV - [2006/11/09 00:32:00 | 000,219,264 | ---- | M] (TOSHIBA CORPORATION) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\kr10i.sys -- (KR10I)
    DRV - [2006/11/09 00:31:00 | 000,211,072 | ---- | M] (TOSHIBA CORPORATION) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\kr10n.sys -- (KR10N)
    DRV - [2006/06/11 04:15:00 | 000,004,170 | ---- | M] (ITC) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\sysprep\Drivers\IOPort.SYS -- (IO_Memory)
    DRV - [2001/01/08 09:53:24 | 000,015,576 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\usbbc.sys -- (Wdm1)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========


    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

    FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
    FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
    FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
    FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa2,version=2.0.0: C:\Program Files\Picasa2\npPicasa2.dll File not found
    FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
    FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@pack.google.com/Google Updater;version=14: C:\Program Files\Google\Google Updater\2.4.2432.1652\npCIDetect14.dll (Google)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files\WildTangent Games\App\BrowserIntegration\Registered\3\NP_wtapp.dll ()
    FF - HKCU\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Users\Abby\AppData\Roaming\Move Networks\plugins\npqmp071705000014.dll (Move Networks)

    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\litmus-ff@f-secure.com: C:\Program Files\Charter Security Suite\NRS\litmus-ff@f-secure.com [2011/07/10 20:10:25 | 000,000,000 | ---D | M]
    FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\moveplayer@movenetworks.com: C:\Users\Abby\AppData\Roaming\Move Networks [2009/12/28 19:43:09 | 000,000,000 | ---D | M]


    ========== Chrome ==========

    CHR - default_search_provider: Google ()
    CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:eek:riginalQueryForSuggestion}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
    CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?client=chrome&output=chrome&hl={language}&q={searchTerms}

    O1 HOSTS File: ([2012/02/12 19:31:15 | 000,000,027 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
    O1 - Hosts: 127.0.0.1 localhost
    O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
    O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
    O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll (Google Inc.)
    O2 - BHO: (Browsing Protection Class) - {C6867EB7-8350-4856-877F-93CF8AE3DC9C} - C:\Program Files\Charter Security Suite\NRS\iescript\baselitmus.dll (F-Secure Corporation)
    O3 - HKLM\..\Toolbar: (Browsing Protection Toolbar) - {265EEE8E-3228-44D3-AEA5-F7FDF5860049} - C:\Program Files\Charter Security Suite\NRS\iescript\baselitmus.dll (F-Secure Corporation)
    O4 - HKLM..\Run: [00TCrdMain] C:\Program Files\Toshiba\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
    O4 - HKLM..\Run: [F-Secure Manager] C:\Program Files\Charter Security Suite\Common\FSM32.EXE (F-Secure Corporation)
    O4 - HKLM..\Run: [F-Secure TNB] C:\Program Files\Charter Security Suite\FSGUI\TNBUtil.exe (F-Secure Corporation)
    O4 - HKLM..\Run: [HSON] C:\Program Files\Toshiba\TBS\HSON.exe (TOSHIBA Corporation)
    O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
    O4 - HKLM..\Run: [Malwarebytes' Anti-Malware (reboot)] C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)
    O4 - HKLM..\Run: [NDSTray.exe] NDSTray.exe File not found
    O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
    O4 - HKLM..\Run: [SmoothView] C:\Program Files\Toshiba\SmoothView\SmoothView.exe (TOSHIBA Corporation)
    O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files\TOSHIBA\TOSHIBA Service Station\TSS.exe (TOSHIBA Corporation)
    O4 - HKLM..\Run: [TPwrMain] C:\Program Files\Toshiba\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
    O4 - HKCU..\Run: [TOSCDSPD] C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe (TOSHIBA)
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 149
    O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr (Google Inc.)
    O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
    O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000017 - C:\Program Files\Charter Security Suite\FSPS\program\FSLSP.DLL (F-Secure Corporation)
    O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
    O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} http://www.facebook.com/fbplugin/win32/axfbootloader.cab?1265423090695 (Reg Error: Key error.)
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab (Facebook Photo Uploader 5 Control)
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab (Java Plug-in 1.6.0_06)
    O16 - DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} http://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab (P3DActiveX Control)
    O16 - DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab (Java Plug-in 1.6.0_06)
    O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab (Java Plug-in 1.6.0_06)
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
    O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://myvpn.ford.com/dana-cached/sc/JuniperSetupClient.cab (JuniperSetupClient Control)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{EC6F4219-3B1B-4D08-9A1B-2D42753B468C}: DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
    O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll) -C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
    O20 - HKLM Winlogon: Shell - (Explorer.exe) -C:\Windows\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\Windows\System32\userinit.exe (Microsoft Corporation)
    O24 - Desktop WallPaper: C:\Users\Abby\Pictures\__JAN12.jpg
    O24 - Desktop BackupWallPaper: C:\Users\Abby\Pictures\__JAN12.jpg
    O32 - HKLM CDRom: AutoRun - 1
    O32 - AutoRun File - [2006/09/18 15:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*

    NetSvcs: FastUserSwitchingCompatibility - File not found
    NetSvcs: Ias - C:\Windows\System32\ias.dll (Microsoft Corporation)
    NetSvcs: Nla - File not found
    NetSvcs: Ntmssvc - File not found
    NetSvcs: NWCWorkstation - File not found
    NetSvcs: Nwsapagent - File not found
    NetSvcs: SRService - File not found
    NetSvcs: WmdmPmSp - File not found
    NetSvcs: LogonHours - File not found
    NetSvcs: PCAudit - File not found
    NetSvcs: helpsvc - File not found
    NetSvcs: uploadmgr - File not found

    Drivers32: msacm.dvacm - C:\Program Files\Common Files\Ulead Systems\vio\DVACM.acm (Ulead Systems, Inc.)
    Drivers32: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
    Drivers32: MSVideo8 - C:\Windows\System32\vfwwdm32.dll (Microsoft Corporation)
    Drivers32: vidc.cvid - C:\Windows\System32\iccvid.dll (Radius Inc.)

    CREATERESTOREPOINT
    Restore point Set: OTL Restore Point

    ========== Files/Folders - Created Within 30 Days ==========

    [2012/02/12 20:20:41 | 000,000,000 | ---D | C] -- C:\Windows\temp
    [2012/02/12 20:14:25 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Abby\OTL.exe
    [2012/02/12 20:02:42 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Abby\Desktop\OTL.exe
    [2012/02/12 19:39:41 | 000,000,000 | ---D | C] -- C:\Users\Abby\AppData\Local\temp
    [2012/02/12 19:31:24 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
    [2012/02/12 19:12:08 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
    [2012/02/12 19:12:08 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
    [2012/02/12 19:12:08 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
    [2012/02/12 19:11:56 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT
    [2012/02/12 19:11:55 | 000,000,000 | ---D | C] -- C:\ComboFix
    [2012/02/12 19:11:50 | 000,000,000 | ---D | C] -- C:\Qoobox
    [2012/02/12 19:10:05 | 004,402,282 | R--- | C] (Swearware) -- C:\Users\Abby\Desktop\ComboFix.exe
    [2012/02/12 18:10:13 | 000,000,000 | ---D | C] -- C:\Users\Abby\Desktop\bootkit_remover
    [2012/02/11 03:01:24 | 000,000,000 | ---D | C] -- C:\Config.Msi
    [2012/01/26 21:21:21 | 000,000,000 | ---D | C] -- C:\ProgramData\xml_param
    [2012/01/26 21:19:13 | 000,000,000 | ---D | C] -- C:\Users\Abby\Documents\Wondershare DVD Ripper Platinum
    [2012/01/26 21:19:03 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wondershare
    [2012/01/26 21:18:52 | 000,892,928 | ---- | C] (Free Software Foundation) -- C:\Windows\System32\iconv.dll
    [2012/01/26 21:18:45 | 000,000,000 | ---D | C] -- C:\Program Files\Wondershare
    [2012/01/26 20:40:34 | 000,000,000 | ---D | C] -- C:\Users\Abby\AppData\Roaming\Ulead Systems
    [2012/01/26 20:40:06 | 000,000,000 | ---D | C] -- C:\Users\Abby\Documents\Ulead DVD MovieFactory
    [2012/01/26 19:39:16 | 000,000,000 | ---D | C] -- C:\Users\Abby\INSANTY_WORKOUT
    [1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

    ========== Files - Modified Within 30 Days ==========

    [2012/02/12 20:28:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    [2012/02/12 20:21:07 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
    [2012/02/12 20:20:56 | 000,003,616 | ---- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
    [2012/02/12 20:20:56 | 000,003,616 | ---- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
    [2012/02/12 20:20:43 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
    [2012/02/12 20:20:40 | 3082,813,440 | -HS- | M] () -- C:\hiberfil.sys
    [2012/02/12 20:18:18 | 000,684,297 | ---- | M] () -- C:\Users\Abby\Desktop\unhide.exe
    [2012/02/12 20:14:26 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Abby\OTL.exe
    [2012/02/12 20:11:34 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Abby\Desktop\OTL.exe
    [2012/02/12 19:37:53 | 000,665,678 | ---- | M] () -- C:\Windows\System32\perfh009.dat
    [2012/02/12 19:37:53 | 000,128,664 | ---- | M] () -- C:\Windows\System32\perfc009.dat
    [2012/02/12 19:31:15 | 000,000,027 | ---- | M] () -- C:\Windows\System32\drivers\etc\hosts
    [2012/02/12 19:04:33 | 004,402,282 | R--- | M] (Swearware) -- C:\Users\Abby\Desktop\ComboFix.exe
    [2012/02/12 18:09:05 | 000,044,607 | ---- | M] () -- C:\Users\Abby\Desktop\bootkit_remover.zip
    [2012/02/12 18:06:48 | 000,000,512 | ---- | M] () -- C:\Users\Abby\Desktop\MBR.dat
    [2012/02/12 17:08:47 | 265,369,756 | ---- | M] () -- C:\Windows\MEMORY.DMP
    [2012/02/12 12:23:17 | 000,302,592 | ---- | M] () -- C:\Users\Abby\Desktop\ki26g6wn.exe
    [2012/02/12 09:59:39 | 000,000,877 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2012/02/12 09:45:05 | 000,002,593 | ---- | M] () -- C:\Users\Abby\Desktop\Microsoft Office Outlook 2007.lnk
    [2012/02/11 23:41:48 | 000,000,820 | ---- | M] () -- C:\Windows\tasks\Google Software Updater.job
    [2012/02/08 19:59:18 | 000,002,281 | ---- | M] () -- C:\Users\Public\Desktop\WildTangent Games App - toshiba.lnk
    [2012/01/28 21:11:28 | 000,055,808 | ---- | M] () -- C:\Users\Abby\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    [2012/01/26 21:19:03 | 000,001,069 | ---- | M] () -- C:\Users\Abby\Desktop\Wondershare DVD Ripper Platinum.lnk
    [2012/01/26 20:14:10 | 000,001,982 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
    [1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

    ========== Files Created - No Company Name ==========

    [2012/02/12 20:18:17 | 000,684,297 | ---- | C] () -- C:\Users\Abby\Desktop\unhide.exe
    [2012/02/12 19:20:55 | 000,001,990 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Nikon Monitor.lnk
    [2012/02/12 19:20:55 | 000,000,881 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ImageMixer 3 SE Camera Monitor Ver.4.5.lnk
    [2012/02/12 19:20:35 | 000,002,009 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickBooks Financial Center.lnk
    [2012/02/12 19:20:35 | 000,001,924 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office PowerPoint Viewer 2007.lnk
    [2012/02/12 19:20:35 | 000,001,830 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Apple Software Update.lnk
    [2012/02/12 19:20:35 | 000,001,630 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Center.lnk
    [2012/02/12 19:20:35 | 000,001,027 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Works Task Launcher.lnk
    [2012/02/12 19:20:34 | 000,002,281 | ---- | C] () -- C:\Users\Public\Desktop\WildTangent Games App - toshiba.lnk
    [2012/02/12 19:20:34 | 000,002,044 | ---- | C] () -- C:\Users\Public\Desktop\Google Earth.lnk
    [2012/02/12 19:20:34 | 000,001,906 | ---- | C] () -- C:\Users\Public\Desktop\Nikon Transfer.lnk
    [2012/02/12 19:20:34 | 000,001,900 | ---- | C] () -- C:\Users\Public\Desktop\PC Relocator.lnk
    [2012/02/12 19:20:34 | 000,001,873 | ---- | C] () -- C:\Users\Public\Desktop\Play Nancy Drew Games.lnk
    [2012/02/12 19:20:34 | 000,001,854 | ---- | C] () -- C:\Users\Public\Desktop\Safari.lnk
    [2012/02/12 19:20:34 | 000,001,806 | ---- | C] () -- C:\Users\Public\Desktop\Play The Captive Curse.lnk
    [2012/02/12 19:20:34 | 000,001,804 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
    [2012/02/12 19:20:34 | 000,001,804 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader 8.lnk
    [2012/02/12 19:20:34 | 000,000,995 | ---- | C] () -- C:\Users\Public\Desktop\Play Trail of the Twister.lnk
    [2012/02/12 19:20:34 | 000,000,989 | ---- | C] () -- C:\Users\Public\Desktop\ImageMixer 3 SE Ver.4.5.lnk
    [2012/02/12 19:20:34 | 000,000,953 | ---- | C] () -- C:\Users\Public\Desktop\Switch Sound File Converter.lnk
    [2012/02/12 19:20:34 | 000,000,949 | ---- | C] () -- C:\Users\Public\Desktop\WavePad Sound Editor.lnk
    [2012/02/12 19:20:34 | 000,000,935 | ---- | C] () -- C:\Users\Public\Desktop\MixPad Audio Mixer.lnk
    [2012/02/12 19:20:34 | 000,000,928 | ---- | C] () -- C:\Users\Public\Desktop\Shop at Amazon.com.lnk
    [2012/02/12 19:20:34 | 000,000,917 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
    [2012/02/12 19:20:34 | 000,000,905 | ---- | C] () -- C:\Users\Public\Desktop\Music Transfer Utility Ver.1.5.lnk
    [2012/02/12 19:20:34 | 000,000,903 | ---- | C] () -- C:\Users\Public\Desktop\Voice & Video Calls.lnk
    [2012/02/12 19:20:34 | 000,000,890 | ---- | C] () -- C:\Users\Public\Desktop\InterActual Player.lnk
    [2012/02/12 19:20:34 | 000,000,246 | ---- | C] () -- C:\Users\Public\Desktop\PIXELA Product Registration.url
    [2012/02/12 19:20:34 | 000,000,246 | ---- | C] () -- C:\Users\Public\Desktop\ImageMixer 3 SE Homepage.url
    [2012/02/12 19:20:33 | 000,002,087 | ---- | C] () -- C:\Users\Public\Desktop\Charter Security Suite.lnk
    [2012/02/12 19:20:33 | 000,001,982 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
    [2012/02/12 19:20:33 | 000,001,094 | ---- | C] () -- C:\Users\Public\Desktop\Google Desktop.lnk
    [2012/02/12 19:20:33 | 000,000,977 | ---- | C] () -- C:\Users\Public\Desktop\Express Burn.lnk
    [2012/02/12 19:20:33 | 000,000,965 | ---- | C] () -- C:\Users\Public\Desktop\Express Rip.lnk
    [2012/02/12 19:12:08 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
    [2012/02/12 19:12:08 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
    [2012/02/12 19:12:08 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
    [2012/02/12 19:12:08 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
    [2012/02/12 19:12:08 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
    [2012/02/12 18:09:05 | 000,044,607 | ---- | C] () -- C:\Users\Abby\Desktop\bootkit_remover.zip
    [2012/02/12 18:06:48 | 000,000,512 | ---- | C] () -- C:\Users\Abby\Desktop\MBR.dat
    [2012/02/12 12:24:02 | 000,302,592 | ---- | C] () -- C:\Users\Abby\Desktop\ki26g6wn.exe
    [2012/02/12 11:51:26 | 3082,813,440 | -HS- | C] () -- C:\hiberfil.sys
    [2012/02/12 09:59:39 | 000,000,877 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2012/01/26 21:19:03 | 000,001,069 | ---- | C] () -- C:\Users\Abby\Desktop\Wondershare DVD Ripper Platinum.lnk
    [2012/01/26 21:18:52 | 000,675,840 | ---- | C] () -- C:\Windows\System32\ac3filter.ax
    [2012/01/26 21:18:52 | 000,496,640 | ---- | C] () -- C:\Windows\System32\xvid.ax
    [2012/01/01 23:48:59 | 000,012,380 | -HS- | C] () -- C:\ProgramData\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3
    [2012/01/01 23:48:58 | 000,012,380 | -HS- | C] () -- C:\Users\Abby\AppData\Local\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3
    [2011/07/17 21:25:37 | 000,000,000 | ---- | C] () -- C:\Windows\Twister.INI
    [2011/06/22 22:01:43 | 000,000,000 | ---- | C] () -- C:\Windows\iPlayer.INI
    [2010/07/19 12:54:51 | 000,000,299 | ---- | C] () -- C:\Windows\EReg515.dat
    [2010/06/11 23:26:31 | 000,000,000 | ---- | C] () -- C:\Windows\Waverly.INI
    [2010/03/02 22:54:18 | 000,001,356 | ---- | C] () -- C:\Users\Abby\AppData\Local\d3d9caps.dat
    [2009/09/18 16:55:00 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
    [2009/09/18 16:54:59 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
    [2009/09/06 20:04:14 | 000,002,969 | ---- | C] () -- C:\Windows\disney.ini
    [2009/08/03 14:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
    [2009/08/03 14:07:42 | 000,230,768 | ---- | C] () -- C:\Windows\System32\OGAEXEC.exe
    [2009/07/05 09:46:31 | 000,000,023 | ---- | C] () -- C:\Windows\XREX.INI
    [2009/03/22 20:16:24 | 000,042,664 | ---- | C] () -- C:\Windows\System32\drivers\fsbts.sys
    [2009/03/22 20:01:21 | 000,005,184 | ---- | C] () -- C:\ProgramData\N360BUOptions.ini
    [2008/12/30 14:20:31 | 000,038,374 | ---- | C] () -- C:\Users\Abby\AppData\Roaming\Comma Separated Values (DOS).ADR
    [2008/12/27 20:46:15 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
    [2008/12/26 20:56:23 | 000,000,491 | ---- | C] () -- C:\Windows\ka.ini
    [2008/12/25 17:26:00 | 000,000,000 | ---- | C] () -- C:\Windows\Game.INI
    [2008/12/25 11:23:46 | 000,000,000 | ---- | C] () -- C:\Windows\CastleMalloy.INI
    [2008/12/25 10:35:40 | 000,000,268 | R--- | C] () -- C:\ProgramData\Classic Thick
    [2008/12/25 10:35:40 | 000,000,268 | R--- | C] () -- C:\Users\Abby\AppData\Roaming\Carbon
    [2008/12/25 10:35:40 | 000,000,020 | ---- | C] () -- C:\ProgramData\PKP_DLdu.DAT
    [2008/12/25 08:00:22 | 000,055,808 | ---- | C] () -- C:\Users\Abby\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    [2008/12/25 07:57:51 | 000,000,013 | RHS- | C] () -- C:\Windows\System32\drivers\fbd.sys
    [2008/12/25 07:57:49 | 000,000,004 | RHS- | C] () -- C:\Windows\System32\drivers\taishop.sys
    [2008/10/17 18:22:51 | 000,128,113 | ---- | C] () -- C:\Windows\System32\csellang.ini
    [2008/10/17 18:22:51 | 000,045,056 | ---- | C] () -- C:\Windows\System32\csellang.dll
    [2008/10/17 18:22:51 | 000,010,150 | ---- | C] () -- C:\Windows\System32\tosmreg.ini
    [2008/10/17 18:22:51 | 000,007,671 | ---- | C] () -- C:\Windows\System32\cseltbl.ini
    [2008/08/18 12:36:20 | 000,000,000 | ---- | C] () -- C:\Windows\NDSTray.INI
    [2008/08/18 12:07:48 | 000,204,800 | ---- | C] () -- C:\Windows\System32\IVIresizeW7.dll
    [2008/08/18 12:07:48 | 000,200,704 | ---- | C] () -- C:\Windows\System32\IVIresizeA6.dll
    [2008/08/18 12:07:48 | 000,192,512 | ---- | C] () -- C:\Windows\System32\IVIresizeP6.dll
    [2008/08/18 12:07:48 | 000,192,512 | ---- | C] () -- C:\Windows\System32\IVIresizeM6.dll
    [2008/08/18 12:07:48 | 000,188,416 | ---- | C] () -- C:\Windows\System32\IVIresizePX.dll
    [2008/08/18 12:07:48 | 000,020,480 | ---- | C] () -- C:\Windows\System32\IVIresize.dll
    [2008/08/18 11:51:31 | 000,257,053 | ---- | C] () -- C:\Windows\WOLSET.exe
    [2008/06/12 19:59:22 | 000,147,456 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1502.dll
    [2008/06/12 19:41:20 | 000,492,496 | ---- | C] () -- C:\Windows\System32\igcompkrng500.bin
    [2008/06/12 19:41:18 | 002,192,024 | ---- | C] () -- C:\Windows\System32\igkrng500.bin
    [2008/06/12 19:41:18 | 000,147,172 | ---- | C] () -- C:\Windows\System32\igfcg550.bin
    [2006/11/02 06:57:28 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
    [2006/11/02 06:47:37 | 000,405,112 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
    [2006/11/02 06:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
    [2006/11/02 04:33:01 | 000,665,678 | ---- | C] () -- C:\Windows\System32\perfh009.dat
    [2006/11/02 04:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
    [2006/11/02 04:33:01 | 000,128,664 | ---- | C] () -- C:\Windows\System32\perfc009.dat
    [2006/11/02 04:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
    [2006/11/02 04:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
    [2006/11/02 02:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
    [2006/11/02 02:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
    [2006/11/02 01:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
    [2006/11/02 01:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
    [2006/03/09 10:58:00 | 001,060,424 | ---- | C] () -- C:\Windows\System32\WdfCoInstaller01000.dll
    [2001/01/08 09:53:24 | 000,015,576 | ---- | C] () -- C:\Windows\System32\drivers\usbbc.sys

    ========== LOP Check ==========

    [2010/07/14 02:42:36 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\F-Secure
    [2010/09/20 19:03:33 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\Juniper Networks
    [2009/06/18 21:04:02 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\Leadertech
    [2010/01/04 19:48:23 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\NCH Swift Sound
    [2008/12/25 10:42:06 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\Nikon
    [2008/12/25 16:03:11 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\TOSHIBA
    [2012/01/26 20:40:34 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\Ulead Systems
    [2009/07/26 17:09:07 | 000,000,000 | ---D | M] -- C:\Users\Abby\AppData\Roaming\Wildgames JanesZOO
    [2012/02/12 20:19:57 | 000,032,580 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

    ========== Purity Check ==========



    ========== Custom Scans ==========


    < %SYSTEMDRIVE%\*.* >
    [2006/09/18 15:43:36 | 000,000,024 | ---- | M] () -- C:\autoexec.bat
    [2009/04/11 00:36:36 | 000,333,257 | RHS- | M] () -- C:\bootmgr
    [2008/08/18 11:51:16 | 000,008,192 | R-S- | M] () -- C:\BOOTSECT.BAK
    [2012/02/12 19:39:39 | 000,010,466 | ---- | M] () -- C:\ComboFix.txt
    [2006/09/18 15:43:37 | 000,000,010 | ---- | M] () -- C:\config.sys
    [2012/02/12 20:20:40 | 3082,813,440 | -HS- | M] () -- C:\hiberfil.sys
    [2009/06/16 07:33:53 | 000,000,000 | RHS- | M] () -- C:\IO.SYS
    [2009/06/16 07:33:53 | 000,000,000 | RHS- | M] () -- C:\MSDOS.SYS
    [2012/02/12 20:20:38 | 3396,612,096 | -HS- | M] () -- C:\pagefile.sys

    < %systemroot%\Fonts\*.com >
    [2006/11/02 06:37:12 | 000,026,040 | ---- | M] () -- C:\Windows\Fonts\GlobalMonospace.CompositeFont
    [2006/11/02 06:37:12 | 000,026,489 | ---- | M] () -- C:\Windows\Fonts\GlobalSansSerif.CompositeFont
    [2006/11/02 06:37:12 | 000,029,779 | ---- | M] () -- C:\Windows\Fonts\GlobalSerif.CompositeFont
    [2009/12/14 09:45:29 | 000,037,665 | ---- | M] () -- C:\Windows\Fonts\GlobalUserInterface.CompositeFont

    < %systemroot%\Fonts\*.dll >

    < %systemroot%\Fonts\*.ini >
    [2006/09/18 15:37:34 | 000,000,065 | ---- | M] () -- C:\Windows\Fonts\desktop.ini

    < %systemroot%\Fonts\*.ini2 >

    < %systemroot%\Fonts\*.exe >

    < %systemroot%\system32\spool\prtprocs\w32x86\*.* >
    [2006/11/02 06:35:48 | 000,022,528 | ---- | M] (Microsoft Corporation) -- C:\Windows\system32\spool\prtprocs\w32x86\jnwppr.dll
    [2006/10/26 20:56:12 | 000,033,104 | ---- | M] (Microsoft Corporation) -- C:\Windows\system32\spool\prtprocs\w32x86\msonpppr.dll

    < %systemroot%\REPAIR\*.bak1 >

    < %systemroot%\REPAIR\*.ini >

    < %systemroot%\system32\*.jpg >

    < %systemroot%\*.jpg >

    < %systemroot%\*.png >

    < %systemroot%\*.scr >

    < %systemroot%\*._sy >

    < %APPDATA%\Adobe\Update\*.* >

    < %ALLUSERSPROFILE%\Favorites\*.* >

    < %APPDATA%\Microsoft\*.* >
    [2008/12/27 15:29:33 | 000,001,658 | ---- | M] () -- C:\Users\Abby\AppData\Roaming\Microsoft\LastFlashConfig.WFC

    < %PROGRAMFILES%\*.* >
    [2008/01/20 20:43:21 | 000,000,174 | -HS- | M] () -- C:\Program Files\desktop.ini

    < %APPDATA%\Update\*.* >

    < %systemroot%\*. /mp /s >

    < %systemroot%\System32\config\*.sav >
    [2008/08/18 11:51:06 | 012,820,480 | ---- | M] () -- C:\Windows\System32\config\COMPONENTS.SAV
    [2008/08/18 11:51:02 | 000,106,496 | ---- | M] () -- C:\Windows\System32\config\DEFAULT.SAV
    [2008/08/18 11:51:06 | 000,020,480 | ---- | M] () -- C:\Windows\System32\config\SECURITY.SAV
    [2008/08/18 11:51:12 | 017,186,816 | ---- | M] () -- C:\Windows\System32\config\SOFTWARE.SAV
    [2008/08/18 11:51:13 | 006,635,520 | ---- | M] () -- C:\Windows\System32\config\SYSTEM.SAV

    < %PROGRAMFILES%\bak. /s >

    < %systemroot%\system32\bak. /s >

    < %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

    < %systemroot%\system32\config\systemprofile\*.dat /x >

    < %systemroot%\*.config >

    < %systemroot%\system32\*.db >

    < %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >

    < %USERPROFILE%\Desktop\*.exe >
    [2012/02/12 19:04:33 | 004,402,282 | R--- | M] (Swearware) -- C:\Users\Abby\Desktop\ComboFix.exe
    [2012/02/12 12:23:17 | 000,302,592 | ---- | M] () -- C:\Users\Abby\Desktop\ki26g6wn.exe
    [2012/02/12 20:11:34 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Abby\Desktop\OTL.exe
    [2012/02/12 20:18:18 | 000,684,297 | ---- | M] () -- C:\Users\Abby\Desktop\unhide.exe

    < %PROGRAMFILES%\Common Files\*.* >

    < %systemroot%\*.src >

    < %systemroot%\install\*.* >

    < %systemroot%\system32\DLL\*.* >

    < %systemroot%\system32\HelpFiles\*.* >

    < %systemroot%\system32\rundll\*.* >

    < %systemroot%\winn32\*.* >

    < %systemroot%\Java\*.* >

    < %systemroot%\system32\test\*.* >

    < %systemroot%\system32\Rundll32\*.* >

    < %systemroot%\AppPatch\Custom\*.* >

    < %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x >

    < %PROGRAMFILES%\PC-Doctor\Downloads\*.* >

    < %PROGRAMFILES%\Internet Explorer\*.tmp >

    < %PROGRAMFILES%\Internet Explorer\*.dat >

    < %USERPROFILE%\My Documents\*.exe >

    < %USERPROFILE%\*.exe >
    [2012/02/12 20:14:26 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Abby\OTL.exe

    < %systemroot%\ADDINS\*.* >

    < %systemroot%\assembly\*.bak2 >

    < %systemroot%\Config\*.* >

    < %systemroot%\REPAIR\*.bak2 >

    < %systemroot%\SECURITY\Database\*.sdb /x >

    < %systemroot%\SYSTEM\*.bak2 >

    < %systemroot%\Web\*.bak2 >

    < %systemroot%\Driver Cache\*.* >

    < %PROGRAMFILES%\Mozilla Firefox\0*.exe >

    < %ProgramFiles%\Microsoft Common\*.* >

    < %ProgramFiles%\TinyProxy. >

    < %USERPROFILE%\Favorites\*.url /x >
    [2008/12/25 07:58:05 | 000,000,402 | -HS- | M] () -- C:\Users\Abby\Favorites\desktop.ini
    [2012/02/09 23:19:26 | 000,000,250 | ---- | M] () -- C:\Users\Abby\Favorites\NCH Audio and Telephony Software.lnk

    < %systemroot%\system32\*.bk >

    < %systemroot%\*.te >

    < %systemroot%\system32\system32\*.* >

    < %ALLUSERSPROFILE%\*.dat /x >
    [2008/12/25 10:35:40 | 000,000,268 | R--- | M] () -- C:\ProgramData\Classic Thick
    [2012/01/02 18:03:55 | 000,012,380 | -HS- | M] () -- C:\ProgramData\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3
    [2009/03/22 20:01:21 | 000,005,184 | ---- | M] () -- C:\ProgramData\N360BUOptions.ini

    < %systemroot%\system32\drivers\*.rmv >

    < dir /b "%systemroot%\system32\*.exe" | find /i " " /c >

    < dir /b "%systemroot%\*.exe" | find /i " " /c >

    < %PROGRAMFILES%\Microsoft\*.* >

    < %systemroot%\System32\Wbem\proquota.exe >

    < %PROGRAMFILES%\Mozilla Firefox\*.dat >

    < %USERPROFILE%\Cookies\*.txt /x >

    < %SystemRoot%\system32\fonts\*.* >

    < %systemroot%\system32\winlog\*.* >

    < %systemroot%\system32\Language\*.* >

    < %systemroot%\system32\Settings\*.* >

    < %systemroot%\system32\*.quo >

    < %SYSTEMROOT%\AppPatch\*.exe >

    < %SYSTEMROOT%\inf\*.exe >

    < %SYSTEMROOT%\Installer\*.exe >

    < %systemroot%\system32\config\*.bak2 >

    < %systemroot%\system32\Computers\*.* >

    < %SystemRoot%\system32\Sound\*.* >

    < %SystemRoot%\system32\SpecialImg\*.* >

    < %SystemRoot%\system32\code\*.* >

    < %SystemRoot%\system32\draft\*.* >

    < %SystemRoot%\system32\MSSSys\*.* >

    < %ProgramFiles%\Javascript\*.* >

    < %systemroot%\pchealth\helpctr\System\*.exe /s >

    < %systemroot%\Web\*.exe >

    < %systemroot%\system32\msn\*.* >

    < %systemroot%\system32\*.tro >

    < %AppData%\Microsoft\Installer\msupdates\*.* >

    < %ProgramFiles%\Messenger\*.* >

    < %systemroot%\system32\systhem32\*.* >

    < %systemroot%\system\*.exe >

    < HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

    < HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\ Auto Update\Results\Install|LastSuccessTime /rs >


    < >

    < End of report >
     
  14. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    Post 2 of 2

    OTL Extras logfile created on: 2/12/2012 8:46:08 PM - Run 1
    OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Abby\Desktop
    Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
    Internet Explorer (Version = 8.0.6001.19170)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    2.87 Gb Total Physical Memory | 1.60 Gb Available Physical Memory | 55.78% Memory free
    5.96 Gb Paging File | 4.85 Gb Available in Paging File | 81.43% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
    Drive C: | 147.58 Gb Total Space | 22.05 Gb Free Space | 14.94% Space Free | Partition Type: NTFS

    Computer Name: ABBY-LAPTOP | User Name: Abby | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: Current user | Quick Scan
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Extra Registry (SafeList) ==========


    ========== File Associations ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
    .hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

    [HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
    .html [@ = ChromeHTML] -- Reg Error: Key error. File not found

    ========== Shell Spawning ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1"
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
    Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

    ========== Security Center Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
    "cval" = 1
    "FirewallDisableNotify" = 0
    "AntiVirusDisableNotify" = 0
    "UpdatesDisableNotify" = 0

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
    "AntiVirusOverride" = 0
    "AntiSpywareOverride" = 0
    "FirewallOverride" = 0
    "VistaSp1" = Reg Error: Unknown registry data type -- File not found
    "VistaSp2" = Reg Error: Unknown registry data type -- File not found

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

    ========== System Restore Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
    "DisableSR" = 0

    ========== Firewall Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    ========== Authorized Applications List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


    ========== Vista Active Open Ports Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{23806821-59D5-4D5E-84BF-697D0500FAEA}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
    "{29CB7B36-6907-4240-84BD-5A04442CA2BB}" = lport=138 | protocol=17 | dir=in | app=system |
    "{38E97C48-30B8-422B-8061-E340991F2EF5}" = lport=445 | protocol=6 | dir=in | app=system |
    "{46C93D38-44F0-4913-8ABA-A58ED2A54289}" = rport=139 | protocol=6 | dir=out | app=system |
    "{5A653352-8C36-4E46-B81A-C95356AB8B70}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
    "{819CAB7E-5054-4C85-A70C-2613EEAD9965}" = rport=138 | protocol=17 | dir=out | app=system |
    "{AD8ED244-BE10-4A7D-B934-7A55BB3CE10D}" = lport=137 | protocol=17 | dir=in | app=system |
    "{AEC689E3-3B37-4BBD-BBFA-422EA2236757}" = lport=139 | protocol=6 | dir=in | app=system |
    "{BB0ACABB-34F4-4254-95FC-427D8EDF1B77}" = rport=137 | protocol=17 | dir=out | app=system |
    "{C00D6680-1352-4E62-AD86-97FEE7ABBB84}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=c:\windows\system32\svchost.exe |
    "{CE3F28B1-D416-49F6-92B6-333533AD121B}" = rport=445 | protocol=6 | dir=out | app=system |
    "{E6EC2465-FE79-4E11-9287-C3E8B8FF8EA1}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office12\outlook.exe |

    ========== Vista Active Application Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{00A6849C-2C2F-4735-9C3B-B33F3FAD74D2}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
    "{28B38463-3934-40E7-A733-99DF342464E4}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\groove.exe |
    "{316A04F0-03AE-40DA-83AE-95B7BBDA2C73}" = protocol=17 | dir=in | app=c:\program files\microsoft games\zoo tycoon 2\zt.exe |
    "{4DC2EE7E-AD3B-4089-A9EE-74795CB47850}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
    "{7F870FA4-9F03-46E8-AF06-1100E1D415F8}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
    "{9A65AF3D-B006-4CDE-BD26-DC40F77A9363}" = protocol=6 | dir=in | app=c:\program files\microsoft games\zoo tycoon 2\zt.exe |
    "{A1FA9A8B-A633-4B2D-B40D-35B48B5C873B}" = protocol=17 | dir=in | app=c:\program files\microsoft games\zoo tycoon 2\zt.exe |
    "{B0A3A37E-25AD-4E3B-850B-9D3CB77EA814}" = protocol=6 | dir=in | app=c:\program files\itunes\itunes.exe |
    "{B4C9374F-6C2C-4DCD-B8F4-A0AE1F878B52}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
    "{B84EC011-10B6-406C-846E-06DDA7483E22}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
    "{D6DC0B46-7D07-44C3-BDA4-CCA42D94F9BD}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\groove.exe |
    "{D8E7F346-62FC-4E49-A613-1B05E79E72B9}" = protocol=17 | dir=in | app=c:\program files\itunes\itunes.exe |
    "{DE5F5E52-2AD4-4233-8E8C-5BF2FADD02A1}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
    "{E248F76A-3617-4E15-B546-F30076F34EA4}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
    "{F62ABA83-CB93-4C13-81A7-7C88077A1400}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
    "{F8E3B4DB-3BDC-4F76-9398-20D2A0F1DF15}" = protocol=6 | dir=in | app=c:\program files\microsoft games\zoo tycoon 2\zt.exe |

    ========== HKEY_LOCAL_MACHINE Uninstall List ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    ""Let's Ride!" = "Let's Ride! Dreamer"
    "{008D69EB-70FF-46AB-9C75-924620DF191A}" = TOSHIBA Speech System SR Engine(U.S.) Version1.0
    "{0240CDAE-20F6-4381-A56E-BD2AE3B4B5D0}" = Nancy Drew: Trail of the Twister
    "{06874C62-EC70-4275-9F30-BD81969993A8}" = Nancy Drew: Secret of Shadow Ranch
    "{0D5D0BEE-FBA9-4928-A50D-6CDFAB827755}" = TOSHIBA ConfigFree
    "{12B3A009-A080-4619-9A2A-C6DB151D8D67}" = TOSHIBA Assist
    "{1505D9B1-6037-4310-815A-4D8A212C5075}" = Nancy Drew: The Phantom of Venice
    "{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
    "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
    "{224821ED-CADA-4A8A-AC8D-3734CC0F0931}" = Amazon Links
    "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
    "{24328842-A29C-4FEA-81D3-1929D3A7F1AE}" = Nancy Drew: Legend of the Crystal Skull
    "{2883F6F5-0509-43F3-868C-D50330DD9DD3}" = TOSHIBA Hardware Setup
    "{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
    "{28C7E8E5-F0E4-4CF3-A823-AD49BFF4DE9A}" = ImageMixer 3 SE Ver.4.5 Video Tools
    "{2FA1102F-DE05-4E79-8CED-E5BAABFC2FEF}" = Starshine Episode 2
    "{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
    "{3248F0A8-6813-11D6-A77B-00B0D0160060}" = Java(TM) 6 Update 6
    "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
    "{3FBF6F99-8EC6-41B4-8527-0A32241B5496}" = TOSHIBA Speech System TTS Engine(U.S.) Version1.0
    "{4028A420-8CB5-4F9C-B698-6EBA5491256D}" = ImageMixer 3 SE Ver.4.5 Transfer Utility
    "{411DAD75-86F2-4C70-8666-EA14BE017690}" = Nancy Drew: Warnings at Waverly Academy
    "{415B2719-AD3A-4944-B404-C472DB6085B3}" = Cisco EAP-FAST Module
    "{48A6E89E-D2D3-4DA7-8A7C-FBB8F1083409}" = SeaWorld Adventure Park Tycoon
    "{4B1E87C3-00DE-4898-8E39-E390AAEF2391}" = TOSHIBA Supervisor Password
    "{4C5D15D2-5351-4F05-A96E-56C20554F977}" = RollerCoaster Tycoon 2 Triple Thrill Pack
    "{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
    "{5A3C1721-F8ED-11E0-8AFB-B8AC6F97B88E}" = Google Earth
    "{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
    "{60D8CA34-642C-476F-AB4E-94DECCAEED69}" = The White Wolf of Icicle Creek
    "{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
    "{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module
    "{6C5F3BDC-0A1B-4436-A696-5939629D5C31}" = TOSHIBA DVD PLAYER
    "{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-toshiba" = WildTangent Games App (Toshiba Games)
    "{70D1416D-C0FF-461C-8AF3-71B98C7F5CA4}" = Nancy Drew: Secret of the Old Clock
    "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
    "{73B52EA8-8A5C-4FF5-A9F2-1A0F3259C3D2}" = TOSHIBA Application Disc Creator
    "{750B354A-BF46-45E0-86D6-620026703B92}" = Nancy Drew: The Haunted Carousel
    "{76BC2442-0002-47FA-9617-43BAD82BEF4C}" = Bonjour
    "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    "{7DAB4A00-571E-11D4-A1EF-00A0CC56ED6A}" = Alohabob PC Relocator Ultra Control
    "{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module
    "{87E6A443-536D-4047-AAC9-40947FC3333A}" = Music Transfer Utility Ver.1.5
    "{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek 8169 8168 8101E 8102E Ethernet Driver
    "{890EF3F8-742F-46BD-9E8E-084B3A1F4364}" = QuickBooks Financial Center
    "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
    "{8D107464-7C2D-44E0-8865-628EAD16FB47}" = Nancy Drew: The Haunting of Castle Malloy
    "{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
    "{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
    "{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
    "{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
    "{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
    "{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
    "{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
    "{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISER_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    "{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
    "{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISER_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    "{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
    "{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISER_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    "{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
    "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
    "{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
    "{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
    "{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
    "{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
    "{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
    "{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
    "{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
    "{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
    "{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
    "{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
    "{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
    "{91120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
    "{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
    "{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
    "{93C3B6D2-8FB0-400F-A763-1B64F7C62B5B}" = Nancy Drew: Danger on Deception Island
    "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
    "{996A2FAA-7514-4628-9D12-A8FC34A0016E}" = iTunes
    "{99D518AB-77F2-405B-B52A-18FC22394CF8}" = NetZero Internet Access Installer
    "{9E38979C-FA65-476D-80C7-72F4EADE726C}" = Nancy Drew: The Curse of Blackmoor Manor
    "{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}" = CD/DVD Drive Acoustic Silencer
    "{A5D73F1B-C475-4158-BD83-35A8B94F1018}" = Nancy Drew: The Captive Curse
    "{A67BB21E-D419-45BB-AB86-7D87D14BBCE2}" = Safari
    "{A7123032-A8DA-48AC-9F5D-0A3B14698375}" = Starshine Episode 3
    "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
    "{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
    "{AC76BA86-7AD7-1033-7B44-A81200000003}" = Adobe Reader 8.1.2
    "{B0BCDCBD-863D-4CAB-BF68-8D1F6B1BDC13}" = Atheros Wi-Fi Protected Setup Library
    "{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
    "{B5C3B892-0849-476C-9F46-B12F84819D57}" = Apple Mobile Device Support
    "{B5FDA445-CAC4-4BA6-A8FB-A7212BD439DE}" = Microsoft XML Parser
    "{C3A32068-8AB1-4327-BB16-BED9C6219DC7}" = Atheros Driver Installation Program
    "{C3D82C0B-3592-4B03-A970-F84C081A8152}" = Nancy Drew: Danger by Design
    "{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
    "{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}" = Toshiba Registration
    "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
    "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
    "{CE7062BD-BE6F-4153-9654-3D72D0C1CC17}" = Zoo Tycoon 2 - African Adventure
    "{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}" = Nikon Message Center
    "{D33531F0-F0F0-4FA9-B3EC-88CB69F178D0}" = Saddle Up
    "{D45E8C45-B601-4A80-AFD8-E16338744DE1}" = ArcSoft Panorama Maker 4
    "{DC24971E-1946-445D-8A82-CE685433FA7D}" = Realtek USB 2.0 Card Reader
    "{E1E56B8A-1AAF-422A-91DB-625059FB9863}" = TOSHIBA Desktop Links
    "{E2E7A0E8-77C4-495F-8FA3-63DAEDAA2DB3}" = F-Secure PSC Prerequisites
    "{E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}" = Windows Media Encoder 9 Series
    "{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
    "{E9757890-7EC5-46C8-99AB-B00F07B6525C}" = Nikon Transfer
    "{EB7A3B64-1373-48AC-902E-F6643F074E3C}" = Nancy Drew: Last Train to Blue Moon Canyon
    "{ED57BD71-9D32-4954-8B82-22E68DAAEAFE}" = Riding Star
    "{EE033C1F-443E-41EC-A0E2-559B539A4E4D}" = TOSHIBA Speech System Applications
    "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
    "{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}" = DVD MovieFactory for TOSHIBA
    "{F4EC2FB1-4255-4040-8DE6-5D75FA9D039F}" = Nancy Drew: The Creature of Kapu Cave
    "{FEDD27A0-B306-45EF-BF58-B527406B42C8}" = TOSHIBA Value Added Package
    "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
    "Adobe Flash Player Plugin" = Adobe Flash Player Plugin
    "Adobe Shockwave Player" = Adobe Shockwave Player 11
    "Barbie(TM) as The Princess and the Pauper" = Barbie(TM) as The Princess and the Pauper
    "Barbie(TM) Fashion Show(TM) CD-ROM" = Barbie(TM) Fashion Show(TM) CD-ROM
    "DINO3D4" = Dinosaur Adventure 3-D
    "Disney's Magic Artist Studio" = Disney's Magic Artist Studio
    "Disney's Princess Fashion Boutique" = Disney's Princess Fashion Boutique
    "ENTERPRISER" = Microsoft Office Enterprise 2007
    "Equestriad 2001" = Equestriad 2001
    "ExpressBurn" = Express Burn
    "ExpressRip" = Express Rip
    "F-Secure Product 444" = Charter Security Suite
    "Google Chrome" = Google Chrome
    "Google Desktop" = Google Desktop
    "Google Updater" = Google Updater
    "HDMI" = Intel(R) Graphics Media Accelerator Driver
    "HOMESTUDENTR" = Microsoft Office Home and Student 2007
    "InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
    "InstallShield_{7DAB4A00-571E-11D4-A1EF-00A0CC56ED6A}" = Alohabob PC Relocator Ultra Control
    "InstallShield_{CE7062BD-BE6F-4153-9654-3D72D0C1CC17}" = Zoo Tycoon 2 - African Adventure
    "InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}" = TOSHIBA Value Added Package
    "InterActual Player" = InterActual Player
    "Magic 3D Coloring Book Amazing Animals" = Magic 3D Coloring Book Amazing Animals
    "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.60.1.1000
    "Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
    "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
    "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
    "MixPad" = MixPad Audio Mixer
    "Picasa 3" = Picasa 3
    "Rex!" = Rex!
    "spirit-9.06" = Spirit (remove only)
    "Switch" = Switch Sound File Converter
    "SynTPDeinstKey" = Synaptics Pointing Device Driver
    "Tarzan Activity Center" = Tarzan Activity Center
    "TOSHIBA Software Modem" = TOSHIBA Software Modem
    "WavePad" = WavePad Sound Editor
    "WildTangent toshiba Master Uninstall" = WildTangent Games
    "Windows Media Encoder 9" = Windows Media Encoder 9 Series
    "Wondershare DVD Ripper Platinum_is1" = Wondershare DVD Ripper Platinum(Build 4.7.0.6)
    "Zoo Tycoon 1.0" = Zoo Tycoon: Complete Collection

    ========== HKEY_CURRENT_USER Uninstall List ==========

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "Juniper_Networks_Cache_Cleaner 6.0.0" = Juniper Networks Cache Cleaner 6.0.0
    "JuniperSetupClient" = Juniper Networks Setup Client
    "Move Media Player" = Move Media Player

    ========== Last 10 Event Log Errors ==========

    [ Application Events ]
    Error - 2/12/2012 11:45:21 AM | Computer Name = Abby-Laptop | Source = Outlook | ID = 35
    Description = Failed to determine if the store is in the crawl scope (error=0x8007043c).

    Error - 2/12/2012 1:52:45 PM | Computer Name = Abby-Laptop | Source = WinMgmt | ID = 10
    Description =

    Error - 2/12/2012 1:53:47 PM | Computer Name = Abby-Laptop | Source = TOSHIBA Service Station | ID = 0
    Description = TSS Load: could not communicate with TMachInfo service

    Error - 2/12/2012 7:10:32 PM | Computer Name = Abby-Laptop | Source = WinMgmt | ID = 10
    Description =

    Error - 2/12/2012 7:12:29 PM | Computer Name = Abby-Laptop | Source = TOSHIBA Service Station | ID = 0
    Description = TSS Load: could not communicate with TMachInfo service

    Error - 2/12/2012 9:31:44 PM | Computer Name = Abby-Laptop | Source = WinMgmt | ID = 10
    Description =

    Error - 2/12/2012 9:49:28 PM | Computer Name = Abby-Laptop | Source = Application Error | ID = 1000
    Description = Faulting application rundll32.exe, version 6.0.6000.16386, time stamp
    0x4549b0e1, faulting module SynTPCpl.dll, version 10.1.8.0, time stamp 0x4758a640,
    exception code 0xc0000005, fault offset 0x0002e2ef, process id 0xac, application
    start time 0x01cce9f1ae12518d.

    Error - 2/12/2012 10:21:20 PM | Computer Name = Abby-Laptop | Source = WinMgmt | ID = 10
    Description =

    Error - 2/12/2012 10:22:43 PM | Computer Name = Abby-Laptop | Source = TOSHIBA Service Station | ID = 0
    Description = TSS Load: could not communicate with TMachInfo service

    Error - 2/12/2012 10:45:46 PM | Computer Name = Abby-Laptop | Source = Application Hang | ID = 1002
    Description = The program OTL.exe version 3.2.31.0 stopped interacting with Windows
    and was closed. To see if more information about the problem is available, check
    the problem history in the Problem Reports and Solutions control panel. Process
    ID: 15dc Start Time: 01cce9f65cda0a3a Termination Time: 15

    [ Media Center Events ]
    Error - 10/11/2009 10:03:39 PM | Computer Name = Abby-Laptop | Source = MCUpdate | ID = 0
    Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

    Error - 11/14/2009 1:57:37 PM | Computer Name = Abby-Laptop | Source = MCUpdate | ID = 0
    Description = Failed to wait on MCUpdate mutex with exception: 'The wait completed
    due to an abandoned mutex.'.

    [ OSession Events ]
    Error - 4/1/2009 4:38:58 PM | Computer Name = Abby-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
    Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
    12.0.6316.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 150
    seconds with 0 seconds of active time. This session ended with a crash.

    Error - 4/2/2009 9:46:15 PM | Computer Name = Abby-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
    Description = ID: 1, Application Name: Microsoft Office Excel, Application Version:
    12.0.6331.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 3
    seconds with 0 seconds of active time. This session ended with a crash.

    Error - 4/28/2009 4:58:52 PM | Computer Name = Abby-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
    Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
    12.0.6316.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 156
    seconds with 60 seconds of active time. This session ended with a crash.

    Error - 5/28/2009 10:03:31 PM | Computer Name = Abby-Laptop | Source = Microsoft Office 12 Sessions | ID = 7001
    Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
    12.0.6316.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 24598
    seconds with 1320 seconds of active time. This session ended with a crash.

    [ System Events ]
    Error - 2/12/2012 7:12:10 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7024
    Description =

    Error - 2/12/2012 9:13:59 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7030
    Description =

    Error - 2/12/2012 9:21:13 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7030
    Description =

    Error - 2/12/2012 9:28:38 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7030
    Description =

    Error - 2/12/2012 9:28:54 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7030
    Description =

    Error - 2/12/2012 9:31:45 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7024
    Description =

    Error - 2/12/2012 9:34:14 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7024
    Description =

    Error - 2/12/2012 9:36:54 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7022
    Description =

    Error - 2/12/2012 10:21:20 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7024
    Description =

    Error - 2/12/2012 10:23:02 PM | Computer Name = Abby-Laptop | Source = Service Control Manager | ID = 7024
    Description =


    < End of report >
     
  15. Broni

    Broni Malware Annihilator Posts: 52,884   +344

  16. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    Logged into laptop tonight and it appears that issue resolved on restart.
     
  17. Broni

    Broni Malware Annihilator Posts: 52,884   +344

    Very good :)

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
      O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} http://www.facebook.com/fbplugin/win...?1265423090695 (Reg Error: Key error.)
      [2012/01/01 23:48:59 | 000,012,380 | -HS- | C] () -- C:\ProgramData\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3
      [2012/01/01 23:48:58 | 000,012,380 | -HS- | C] () -- C:\Users\Abby\AppData\Local\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3
      
      :Commands
      [purity]
      [emptytemp]
      [emptyjava]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ============================================================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ============================================================

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.


    3. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
  18. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    otl staleed during 1st run and had to reboot. Here is log from the rerun

    All processes killed
    ========== OTL ==========
    Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\GD\\http not found.
    Starting removal of ActiveX control {32C3FEAE-0877-4767-8C20-62A5829A0945}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
    File C:\ProgramData\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3 not found.
    File C:\Users\Abby\AppData\Local\kyv84od36uj8fcsegolt222064c3lnn480n55mmpvg3 not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Abby
    ->Temp folder emptied: 359939 bytes
    ->Temporary Internet Files folder emptied: 4709224 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: `kaylie marie
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32494958 bytes
    ->Flash cache emptied: 59081 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1448 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 2087 bytes

    Total Files Cleaned = 36.00 mb


    [EMPTYJAVA]

    User: Abby
    ->Java cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: `kaylie marie

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: Abby
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: `kaylie marie
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.31.0 log created on 02152012_190833

    Files\Folders moved on Reboot...
    C:\Users\Abby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\QOFY2YGP\topic177465[1].html moved successfully.
    C:\Users\Abby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
    C:\Users\Abby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.

    Registry entries deleted on Reboot...
     
  19. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    Results of screen317's Security Check version 0.99.24
    Windows Vista Service Pack 2 x86 (UAC is enabled)
    Internet Explorer 8 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Java(TM) 6 Update 31
    Java(TM) 6 Update 6
    Out of date Java installed!
    Adobe Flash Player ( 9.0.151.0) Flash Player Out of Date!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Charter Security Suite Anti-Virus fsgk32st.exe
    Charter Security Suite Anti-Virus FSGK32.EXE
    Charter Security Suite Anti-Virus fssm32.exe
    Charter Security Suite Anti-Virus fsav32.exe
    ``````````End of Log````````````


    arbar Service Scanner Version: 14-02-2012
    Ran by Abby (administrator) on 15-02-2012 at 19:55:19
    Running from "C:\Users\Abby\Desktop"
    Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error: Google IP is offline
    Yahoo IP is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ============

    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
     
  20. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    no threats found with eset scan. I have a red shield with white x in task bar, is that ok or is it a virus?
     
  21. Broni

    Broni Malware Annihilator Posts: 52,884   +344

    What does it say if you right click on it?
     
  22. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    At start-up, a window pops up and says "Check computer Security, There are multiple security problems, Click for notification". When I right clik, the options that come up are: Open Security Center, Go to Microsoft Security Website, Exit
     
  23. Broni

    Broni Malware Annihilator Posts: 52,884   +344

    Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
    No installation required.
    Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
    Go File>Save, and save it as AutoRuns.txt file to know location.
    You must select Text from drop-down menu as a file type:

    [​IMG]

    Attach the file to your next reply.
     
  24. bbanks72

    bbanks72 TS Rookie Topic Starter Posts: 38

    Autoruns.txt attached
     

    Attached Files:

  25. Broni

    Broni Malware Annihilator Posts: 52,884   +344

    Disconnect physically from the internet.
    Right click on that icon and click Open Security Center.
    Let me know what happens.
     

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