TechSpot

System Reboots Randomly

By manu595
Jan 14, 2007
  1. I have a Lenovo 8823 3AQ desktop PC with the following config:
    CPU Type: Intel Pentium 4, 3066 MHz (23 x 133)
    Motherboard Chipset Intel Morgan Hill i865GV
    RAM: 1014 MB (PC3200 DDR SDRAM)
    BIOS Type Award (07/12/06)
    Video Adapter Intel(R) 82865G Graphics Controller
    3D Accelerator Intel Extreme Graphics 2

    I am having two problems while working on my system. I think they are related:

    1. Since the last week or so, the system restarts randoml;y at least 5-6 times a day. I read similar posts on this forum and followed whatever steps were mentioned to help resolve the problem. Such as I did a Memtest, Defrag, Virus scan etc. I also updated the chipset drivers. But the problem still persists. All of the tests came out negative, i.e. the memory chips are fine, no virus, spyware, mboard is working fine as well.

    Now I am wits end as I have done whatever I could do to fix it. The system is barely 3 months old so I am not too keen on spending more money to change any components unless I can convince myself that the hardware is actually problematic.

    I am attaching the last memdumps. If you require the detailed system specs, do let me know.

    2. When I return to my system after a small break, I find that the colors havce been reset to 16 colors, 640 * 480 resolution and the following message displays:

    "the ialmrnt5 display driver has stopped working normally. Save your work and reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to Microsoft."

    Once I restart the machine, things are back to normal. This too happens at least twice a day. I removed the display drivers and installed the latest drivers from the Intel site but the result is the same. The Event Log contains this description for the error:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 1/14/2007
    Time: 6:19:40 PM
    User: N/A
    Computer: MT
    Description:
    Error code 000000ea, parameter1 85d39bf0, parameter2 86174508, parameter3 86135e68, parameter4 00000001.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 65 000000e
    0020: 61 20 20 50 61 72 61 6d a Param
    0028: 65 74 65 72 73 20 38 35 eters 85
    0030: 64 33 39 62 66 30 2c 20 d39bf0,
    0038: 38 36 31 37 34 35 30 38 86174508
    0040: 2c 20 38 36 31 33 35 65 , 86135e
    0048: 36 38 2c 20 30 30 30 30 68, 0000
    0050: 30 30 30 31 0001


    I am really hoping that at least somebody in TechSpot forums will be able top help me out. Thanks in advance.
     
  2. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    Hi,

    Your windows is crashed randomly and the symptom is faulty ram. Bugcheck EA can be caused by faulty ram, faulty video card or graphical driver. If can de-install Panda firewall as the current version of Panda is unstable and causes blue screen. After you de-install Panda, your windows still crashes, reseat the ram to another another memory slot.

    Debug report
    Mini011207-01.dmp BugCheck 100000D1, {4000060, 2, 0, f7279317}
    Probably caused by : hidusb.sys ( hidusb!HumReadReport+ed )

    Mini011307-01.dmp BugCheck 4E, {99, f76be, 7, 0}
    Probably caused by : memory_corruption ( nt!MiEliminateWorkingSetEntry+250 )

    Mini011307-02.dmp BugCheck EA, {85d5a020, 8632d768, 86127e78, 1}
    Probably caused by : ialmdev5.DLL ( ialmdev5+1cb81 )

    Mini011307-03.dmp BugCheck EA, {86310ab8, 862e2748, 86364508, 1}
    Probably caused by : ialmdev5.DLL ( ialmdev5+26421 )

    Mini011307-04.dmp BugCheck EA, {85b54470, 861cc340, 86380478, 1}
    Probably caused by : ialmdev5.DLL ( ialmdev5+1cb81 )
     
  3. manu595

    manu595 TS Rookie Topic Starter

    Thanks cpc2004. But I am not using Panda firewall and neither have used it ever before.
     
  4. cranwo

    cranwo TS Rookie Posts: 24

    Hiya glad I spotted this thread as I too am having the same reboot problem with my system, at this time I do not have an answer to the problem I just get fault with a driver, but which one I do not know, it doesn't tell me, however I have tried to update drivers only problems are when I have updated a driver the whole PC goes into a loop where I cannot get it to boot unless I press F key to start it manually, before I can remove that particular updated driver. So I just put up with it for the time being unless there is a Wizard who can tell me whats going on PC is fine or a few hours then reboots itself again, (AH Well that computers for you I suppose)
     
  5. manu595

    manu595 TS Rookie Topic Starter

    hi

    I think u should guess what driver is causing this problem, then go into safe mode, remove all evrsions of the driver using Driver Cleaner and then reinstall the latest drivers. I too did the same and for now things seem to be fine.
     
  6. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    I find the following module from the dumps. They belong to Panda (ie Outpost) firewall.


    edd17000 edd19aa0 HTMLFILT HTMLFILT.DLL Fri Oct 20 18:49:11 2006 (4538A9A7)
    edeb7000 edeba0c0 HTTPFILT HTTPFILT.DLL Fri Oct 20 18:49:10 2006 (4538A9A6)
    ee0c1000 ee0c3200 FTPFILT FTPFILT.DLL Fri Oct 20 18:49:22 2006 (4538A9B2)
    ee175000 ee178780 MAILFILT MAILFILT.DLL Fri Oct 20 18:49:16 2006 (4538A9AC)
    D0F88)
    eeaff000 eeb2c000 FILTNT FILTNT.SYS Fri Oct 20 18:48:40 2006 (4538A988)

     
  7. manu595

    manu595 TS Rookie Topic Starter

    aah no wonder :)

    How do I remoev them, Windows is never able to uninstall apps completely.
     
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