Yes, I followed the link you gave me. A black box appeared. I had to restart. I clicked on the link again and ran the AVG remover again. I then ran OTL. Sorry for any mistake I may have made. Here is the report:
=========================================================
OTL logfile created on: 10/10/2010 12:40:56 AM - Run 2
OTL by OldTimer - Version 3.2.14.1 Folder = C:\Users\Breitzig Family\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
8.00 Gb Total Physical Memory | 6.00 Gb Available Physical Memory | 73.00% Memory free
16.00 Gb Paging File | 14.00 Gb Available in Paging File | 86.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 917.54 Gb Total Space | 434.71 Gb Free Space | 47.38% Space Free | Partition Type: NTFS
Drive D: | 13.97 Gb Total Space | 1.66 Gb Free Space | 11.88% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Computer Name: BREITZIGFAM-PC
Current User Name: Breitzig Family
Logged in as Administrator.
Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 90 Days
Output = Standard
Quick Scan
========== Processes (SafeList) ==========
PRC - [2010/10/10 00:40:41 | 000,576,512 | ---- | M] (OldTimer Tools) -- C:\Users\Breitzig Family\Downloads\OTL(2).exe
PRC - [2010/09/21 18:51:06 | 000,910,296 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2010/02/25 20:22:09 | 000,194,424 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Security Suite\AddOns\Norton AddOn Pack\Engine\4.7.0.10\ccproxy.exe
PRC - [2010/02/25 20:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Security Suite\Engine\4.2.0.12\ccsvchst.exe
PRC - [2009/10/20 14:50:34 | 000,128,296 | ---- | M] (CyberLink Corp.) -- c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
PRC - [2009/09/29 10:17:50 | 000,013,088 | ---- | M] (Intuit Inc.) -- C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
PRC - [2009/08/28 12:53:00 | 000,210,216 | ---- | M] (CyberLink) -- c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
PRC - [2009/07/07 14:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
PRC - [2008/09/30 20:59:26 | 000,192,512 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe
PRC - [2008/04/24 14:26:18 | 000,202,560 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Comcast\Desktop Doctor\bin\sprtsvc.exe
========== Modules (SafeList) ==========
MOD - [2010/10/10 00:40:41 | 000,576,512 | ---- | M] (OldTimer Tools) -- C:\Users\Breitzig Family\Downloads\OTL(2).exe
MOD - [2009/07/13 21:14:10 | 000,095,232 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\msscript.ocx
MOD - [2009/07/13 21:03:50 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll
========== Win32 Services (SafeList) ==========
SRV:
64bit: - [2010/06/29 13:49:27 | 000,128,752 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE -- (!SASCORE)
SRV:
64bit: - [2010/05/07 12:01:12 | 000,036,168 | ---- | M] (TuneUp Software) [Auto | Running] -- C:\Windows\SysNative\uxtuneup.dll -- (UxTuneUp)
SRV:
64bit: - [2010/03/10 23:29:46 | 000,202,752 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:
64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2010/06/11 17:16:50 | 000,651,720 | ---- | M] (Macrovision Europe Ltd.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2010/05/15 08:54:28 | 000,607,048 | ---- | M] (TuneUp Software) [On_Demand | Stopped] -- C:\Program Files (x86)\TuneUp Utilities 2010\TuneUpDefragService.exe -- (TuneUp.Defrag)
SRV - [2010/05/07 12:06:02 | 001,403,208 | ---- | M] (TuneUp Software) [Auto | Running] -- C:\Program Files (x86)\TuneUp Utilities 2010\TuneUpUtilitiesService64.exe -- (TuneUp.UtilitiesSvc)
SRV - [2010/05/07 12:01:04 | 000,030,024 | ---- | M] (TuneUp Software) [Auto | Running] -- C:\Windows\SysWOW64\uxtuneup.dll -- (UxTuneUp)
SRV - [2010/03/18 14:27:14 | 000,138,576 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_64)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/02/25 20:22:09 | 000,194,424 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Security Suite\AddOns\Norton AddOn Pack\Engine\4.7.0.10\ccProxy.exe -- (ccProxy)
SRV - [2010/02/25 20:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files (x86)\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe -- (N360)
SRV - [2009/09/29 10:17:50 | 000,013,088 | ---- | M] (Intuit Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe -- (IntuitUpdateService)
SRV - [2009/09/16 18:01:16 | 000,020,480 | ---- | M] (Intuit) [Disabled | Stopped] -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/07/26 07:43:14 | 000,025,832 | ---- | M] (BioWare) [On_Demand | Stopped] -- C:\Program Files (x86)\Dragon Age\bin_ship\daupdatersvc.service.exe -- (DAUpdaterSvc)
SRV - [2009/07/07 14:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe -- (nmservice)
SRV - [2008/10/25 11:44:08 | 000,065,888 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Microsoft Office\Office12\GrooveAuditService.exe -- (Microsoft Office Groove Audit Service)
SRV - [2008/09/30 20:59:26 | 000,192,512 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe -- (HPBtnSrv)
SRV - [2008/04/24 14:26:18 | 000,202,560 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Comcast\Desktop Doctor\bin\sprtsvc.exe -- (sprtsvc_ddoctorv2) SupportSoft Sprocket Service (ddoctorv2)
SRV - [2006/11/09 19:30:14 | 000,065,536 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
========== Driver Services (SafeList) ==========
DRV:
64bit: - File not found [Kernel | Boot | Running] -- C:\Windows\SysNative\DRIVERS\AVGIDSEH.Sys -- (AVGIDSEH)
DRV:
64bit: - [2010/07/21 19:51:40 | 000,828,912 | ---- | M] (Duplex Secure Ltd.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\drivers\sptd.sys -- (sptd)
DRV:
64bit: - [2010/06/11 16:01:52 | 000,173,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:
64bit: - [2010/05/06 00:01:59 | 000,451,120 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0402000.00C\symtdiv.sys -- (SYMTDIv)
DRV:
64bit: - [2010/05/06 00:01:44 | 000,053,808 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\SymIMV.sys -- (SymIM)
DRV:
64bit: - [2010/04/29 01:03:51 | 000,150,064 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0402000.00C\ironx64.sys -- (SymIRON)
DRV:
64bit: - [2010/04/21 23:02:20 | 000,221,232 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0402000.00C\symefa64.sys -- (SymEFA)
DRV:
64bit: - [2010/04/21 22:29:51 | 000,505,392 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0402000.00C\srtsp64.sys -- (SRTSP)
DRV:
64bit: - [2010/04/21 22:29:51 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0402000.00C\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:
64bit: - [2010/03/10 23:39:52 | 006,403,072 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:
64bit: - [2010/03/10 23:39:52 | 006,403,072 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atipmdag.sys -- (amdkmdag)
DRV:
64bit: - [2010/03/10 22:34:06 | 000,188,928 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:
64bit: - [2010/03/03 08:45:00 | 001,594,368 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:
64bit: - [2010/02/25 20:22:52 | 000,615,040 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0402000.00C\cchpx64.sys -- (ccHP)
DRV:
64bit: - [2009/10/14 23:50:05 | 000,433,200 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0402000.00C\symds64.sys -- (SymDS)
DRV:
64bit: - [2009/09/28 02:02:38 | 000,019,544 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Program Files\PeerBlock\pbfilter.sys -- (pbfilter)
DRV:
64bit: - [2009/07/31 01:12:56 | 000,339,744 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvmf6264.sys -- (NVNET)
DRV:
64bit: - [2009/07/13 21:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:
64bit: - [2009/07/13 21:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:
64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:
64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:
64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:
64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:
64bit: - [2009/07/07 14:48:44 | 000,035,376 | ---- | M] (Cisco Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\purendis.sys -- (purendis)
DRV:
64bit: - [2009/07/07 14:48:44 | 000,033,328 | ---- | M] (Cisco Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\pnarp.sys -- (pnarp)
DRV:
64bit: - [2009/06/29 10:00:00 | 000,116,752 | ---- | M] (ATI Research Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtiHdmi.sys -- (AtiHdmiService)
DRV:
64bit: - [2009/06/17 12:54:30 | 000,057,872 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\LMouFilt.Sys -- (LMouFilt)
DRV:
64bit: - [2009/06/17 12:54:22 | 000,055,312 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\LHidFilt.Sys -- (LHidFilt)
DRV:
64bit: - [2009/06/10 16:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:
64bit: - [2009/06/10 16:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:
64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:
64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:
64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:
64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:
64bit: - [2009/05/18 18:17:08 | 000,034,152 | R--- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV - [2010/10/03 11:36:47 | 001,804,336 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20101009.002\EX64.SYS -- (NAVEX15)
DRV - [2010/10/03 11:36:47 | 000,117,808 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20101009.002\ENG64.SYS -- (NAVENG)
DRV - [2010/09/15 14:02:19 | 000,476,720 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20101008.002\IDSviA64.sys -- (IDSVia64)
DRV - [2010/08/31 18:57:03 | 000,954,928 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20101001.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2010/06/11 01:00:00 | 000,475,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2010/06/11 01:00:00 | 000,132,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2010/05/14 12:45:09 | 000,079,052 | ---- | M] (Oak Technology Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysWow64\drivers\AFS.SYS -- (AFS)
DRV - [2009/10/20 14:50:12 | 000,146,928 | ---- | M] (CyberLink Corp.) [2010/04/05 10:25:27] [Kernel | Auto | Running] -- c:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl -- ({55662437-DA8C-40c0-AADA-2C816A897A49})
DRV - [2009/10/14 08:24:44 | 000,011,856 | ---- | M] (TuneUp Software) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\TuneUp Utilities 2010\TuneUpUtilitiesDriver64.sys -- (TuneUpUtilitiesDrv)
DRV - [2009/03/07 12:03:40 | 000,019,432 | ---- | M] (Windows (R) Codename Longhorn DDK provider) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\CPUID\PC Wizard 2010\pcwiz64.sys -- (cpuz132)
DRV - [2007/11/07 11:42:28 | 000,104,912 | ---- | M] (EZB Systems, Inc.) [File_System | System | Running] -- C:\Program Files (x86)\UltraISO\drivers\ISODrv64.sys -- (ISODrive)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE:
64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Pavilion&pf=cndt
IE:
64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE:
64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page =
http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Pavilion&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page =
http://www.comcast.net/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Pavilion&pf=cndt
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore =
http://www.comcast.net/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = :0