TechSpot

T-Mobile customers can't get enough free pizza, force Domino's to back out of promotion

By Jos
Jun 17, 2016
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  1. T-Mobile’s latest un-carrier move involved a customer appreciation initiative whereby users could claim a freebie every Tuesday. To kick things off this past Tuesday the freebie options included a small Frosty from Wendy’s, a movie rental via Vudu, a ticket from Fandango to see Warcraft, and a medium 2-topping Domino’s pizza. Well, it looks like the latter was too good to pass up, forcing Domino’s to back out of the offer after failing to keep up with demand.

    T-Mobile CEO John Legere posted on Twitter that some Domino's franchises received three to four times the number of orders compared to a regular day.

    In retrospect, Domino’s and T-Mobile are probably thinking they should have limited the promotion on a per-account basis. The deal gave a medium pizza for each T-Mobile line, which meant a family of four under the same plan qualified for four separate pies.

    “The demand was significantly above what we agreed to in advance, which resulted in an understandably disappointing customer experience for some. As a result, we are re-examining the future of this promotion. We thank everyone who participated in the promotion and thank those individuals working in the stores who went above and beyond in trying to keep up with the overwhelming demand,” a Domino’s spokesperson told TechCrunch.

    While plenty of customers were left disappointed, the customer appreciation initiative seems to have been well received overall. Legere says the T-Mobile Tuesdays app has already been download more than 2 million times. Next Tuesday, in lieu of free pizza, customers can get one free $15 Lyft ride, a $20 coupon at MLB.com, among other free perks.

    Permalink to story.

     
  2. Uncle Al

    Uncle Al TS Evangelist Posts: 1,660   +767

    So typical .... just another "bait & switch" advertiser ......
     
  3. davislane1

    davislane1 TS Evangelist Posts: 3,536   +2,335

    It isn't bait and switch when you bite off more than you can chew.
     
    DAOWAce, Reehahs, BMfan and 2 others like this.
  4. umbala

    umbala TS Addict Posts: 169   +145

    Sorry, but you obviously have no clue what the phrase "bait & switch" means.
     
    Teko03 and Darth Shiv like this.
  5. Puiu

    Puiu TS Evangelist Posts: 1,902   +528

    Is T-Mobile trying to fatten up their customers so they can't leave the house to cancel their contracts? genius idea, but the problem is that most are already too fat to do that :D
     
  6. Paulos7

    Paulos7 TS Rookie

    After reading the article here at Techspot and again at TechCrunch, it appears that this is a promotion in the US. Based on your other posts (that I've read) you don't appear to be an American (I would guess S. American or Romanian). So are you saying that most US T-Mobile customers are not only fat, but too fat to even leave their homes? And does that smiley face at the end of your post imply this was a passive aggressive statement? Please clarify.
     
    gingerpower121 likes this.
  7. Puiu

    Puiu TS Evangelist Posts: 1,902   +528

    and you are taking a joke seriously because? netflix and chill dude.
     
  8. Paulos7

    Paulos7 TS Rookie

    Oh, it was a joke... funny.
     
  9. Puiu

    Puiu TS Evangelist Posts: 1,902   +528

    thanks, I knew you would like it.
     
  10. davislane1

    davislane1 TS Evangelist Posts: 3,536   +2,335

    You have a big sense of humor, buddy. Big. *holds hands far apart*
     
  11. Uncle Al

    Uncle Al TS Evangelist Posts: 1,660   +767

    Sorry but you obviously don't understand sarcasm .... or recall this isn't the first time they have pulled this stunt!
     
  12. RedGuard

    RedGuard TS Rookie Posts: 22   +6

    Hey, we Romanians are a bitter people. We build software for the western Europe and the USA at a 10th of the cost while living in almost medieval conditions.

    If America is so great why isn't it building its own software without Indians clumping the highway to Microsoft?
     
  13. davislane1

    davislane1 TS Evangelist Posts: 3,536   +2,335

    1. Trump isn't POTUS yet. Obviously.
    2. See (1).
     
    cartera likes this.
  14. p51d007

    p51d007 TS Evangelist Posts: 908   +384

    I'm a non attorney spokesman.
    If you or a loved one were a victim of the t-mobile / domino's free pizza giveaway, you could be entitled to compensation. Call the law offices of Lawsuits Are Us at 800 - We sue for you.
     
    Phr3d and davislane1 like this.
  15. Nobina

    Nobina TS Evangelist Posts: 843   +334

    No matter how "great" America is there is not reason to spend more money on a regular workforce if you can spend less on Indians and other people who work for less. Difference in quality isn't that big.
     
  16. Evernessince

    Evernessince TS Evangelist Posts: 1,169   +577

    You mean a workforce that actually speaks english? The difference being actually understanding the person you are talking to.
     
  17. davislane1

    davislane1 TS Evangelist Posts: 3,536   +2,335

    Well, this thread spiraled out of control quickly.
     
  18. Rippleman

    Rippleman TS Guru Posts: 559   +171

    it is not bait and switch... That is when you intentionally do it.
     
  19. Raoul Duke

    Raoul Duke TS Guru Posts: 930   +354

    Never underestimate the power of free pizza
     
  20. poohbear

    poohbear TS Addict Posts: 104   +62

    lol S American or Romanian??? That's like the opposite side of the world! what made u guess those 2 regions? talk about random!
     
  21. Puiu

    Puiu TS Evangelist Posts: 1,902   +528

    I do have Romania set in my profile :D
    the country of amazing and cheap beer/wine, beautiful women and 1Gbps internet for $12
     
  22. Teko03

    Teko03 TS Maniac Posts: 317   +115

    If only you knew that T-Mobile doesn't do service contracts.
     
  23. DAOWAce

    DAOWAce TS Booster Posts: 249   +30

    Joke rooted in facts; the majority of Americans are overwight. (over 60%)

    Welcome to the center of government corruption and the home of Monsanto.
     

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